EXHIBIT C Past Performance Questionnaire.pdf
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- Solicitation number
- 36C24425R0073
About this file
This document is a Past Performance Questionnaire for a Department of Veterans Affairs contract (Solicitation Number 529-22-102) to replace the Nurse Call System at the Butler VA Medical Center in Butler, PA. The detailed form is designed for a reference contact to comprehensively evaluate a contractor's past performance across multiple dimensions, including quality of management and workmanship, timeliness, adherence to schedule, business practices, compliance, safety, and overall customer satisfaction.
The questionnaire uses a 0-5 rating scale to assess specific performance criteria such as management experience, quality control, problem-solving, regulatory compliance, infection control, and subcontractor management. Key submission details include returning the completed form via email to Keneisha.Coleman@va.gov and Christopher.McDevitt@va.gov by 11:00 am local time on May 23rd, 2025. The form requires detailed remarks and a certification of accuracy, and includes critical questions about whether the reference would award another contract to the contractor and if any cure or show cause notices were previously issued.
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Text version
Department of Veterans Affairs Network Contracting Office 4
1010 Delafield Road Pittsburgh, PA 15215
Past Performance Questionnaire for: 529-22-102 Replace CLC Nurse Call System Construction
INSTRUCTIONS TO OFFEROR
Complete the CONTRACTOR INFORMATION section, below (type answers into light blue shaded boxes). Save the document. Send an electronic or hard copy print of the form to each of your reference contacts, asking them to please complete the form and submit it a ccording to the instructions, below.
Company Na me Street
Address
Point of Contact
(POC)
City
POC Phone Number State
Reference Project Title
Zip Code
Contract Period of Performance (start to finish):
Contract Number Contract
Dollar Value
Description of Work
Role of Contractor on This Project (check appropriate box)
Prime Contractor Sub-contractor Key Personnel
INSTRUCTIONS TO REFERENCE CONTACT
The contractor named above is submitting a proposal for a United States Department of Veterans Affairs contract, and has sent this form to you as a past performance reference contact. Please complete the following pages in full (all areas shaded in light yellow, below). Once completed, please send the form to the Contracting Officer via postal mail or email directly to:
Keneisha.Coleman@va.gov and CC Christopher.McDevitt@va.gov
Please return the completed form ASAP, but no later than 11:00 am local time, May 23rd 2025.
If you have any questions, please contact the Contracting Specialist Keneisha.Coleman@va.gov
1 | P a g e mailto:John.Mignogna@va.gov mailto:Christopher.McDevitt@va.gov mailto:Keneisha.Coleman@va.gov
RESPONDENT INFORMATION [completed by Reference Contact]
Company Name
Street Address
POC Name
City
Phone Number
State
Zip Code
PERFORMANCE INFORMATION: Choose the number on the scale of 0 (Neutral) to 5 (Exceptional) that most accurately describes the contractor’s performance or situation . PLEASE PROVIDE AN EXPLANATION FOR THE OVERALL RATING in the Remarks section, below.
0 1 2 3 4 5
NEUTRAL UNACCEPTABLE MARGINAL ACCEPTABLE VERY GOOD OUTSTANDING
No record of past performance, or not applicable or the record is inconclusive.
Performance did not meet most contractual requirements. There were serious problems and the contractor’s corrective actions were ineffective.
Performance did not meet some contractual requirements.
There were problems, some of a serious nature, for which corrective action was only marginally effective.
Performance met most contractual requirements.
There were some minor problems and corrective actions taken by the contractor were satisfactory.
Performance met all contract requirements and exceeded some to the government’s benefit. There were a few minor problems, which the contractor resolved in a timely, effective manner.
Performance exceeded all contract requirements. There were no problems.
The Contractor … 0 1 2 3 4 5
QUALITY – MANAGEMENT & WORKMANSHIP
1. Provided experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirements.
2. Demonstrated ability to hire, maintain, and replace, if necessary, qualified construction personnel during the contract period.
3. Provided and followed approved quality control plan and/or inspection procedures to meet contract requirements.
4. Corrected deficiencies in timely manner and pursuant to their quality control procedures.
5. Submittals clearly identified the proposed item IAW the specifications and drawings.
6. Suggested alternative approaches to problems.
TIMELINESS AND ADHERENCE TO SCHEDULE
7.
Contractor provided timely notices of possible delays/schedule revisions.
REMARKS:
8.
Timeliness in submitting submittals and reports and responding to agency inquiries, RFP's, etc.
9. Developed realistic and met approved progress schedules.
BUSINESS PRACTICES/CUSTOMER RELATIONSHIP AND ABILITY TO PERFORM
10.
Displayed initiative to solve problems.
11.
How well did the contractor work independent of Government guidance, oversight and assistance?
12.
Subcontractors / tradesmen were adequately managed and coordinated. Explain any subcontracting issues (positive or negative) that impacted the performance of your contract(s).
13. For contract changes, contractor provided timely and realistic change order proposals.
COMPLIANCE & SAFETY
14. Reports (i.e., daily, test, logs) / records were submitted completely and accurately satisfy the requirement.
15.
Applicable to Federal Contracts –Contractor complied with applicable Federal Laws and Regulations such as Construction Wage Rate Requirements – timely payrolls and compliance; Drug-Free Workplace; Environmental Regulations and Use of Recovered Materials; Executive Order 13101 Greening the Government.
16.
Contractor’s safety program was in compliance with federal regulations. Contractor implemented and followed their safety plan and ran a “safe jobsite”.
INFECTION CONTROL
17.
Contractor had an Infection Control Process in place and complied with agency Infection Control Requirements.
OVERALL CUSTOMER SATISFACTION
18. Demonstrated reasonableness in modifications cost proposal.
19. Was the contractor ever issued a cure or show cause notice under the referenced contract? If yes, explain outcome in “remarks.”
YES NO
20. Would you a ward another contract to this contractor? If not, please explain in “remarks.”
YES NO
OVERALL PERFORMANCE RATING:
REMARKS (Please use as much space as is needed – the box will expand as you type).
I hereby certify that the information that I have reported above is accurate to the best of my knowledge.
Printed Name E-mail address
Business Title Signature Date
| Past Performance Questionnaire for: 529-22-102 Replace CLC Nurse Call System Construction |
| Please return the completed form ASAP, but no later than 11:00 am local time, May 23rd 2025. |
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