Exhibit A-3-Reference Form.docx

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Attached to
BDO Services to Manage DBS Supportive Services Program
Solicitation number
RFQQ 2024 0905
Issued by
Adams County, Asotin County, Benton County, Chelan County, Clallam County, Clark County, Columbia County, Cowlitz County, Douglas County, Ferry County, Franklin County, Garfield County, Grant County, Grays Harbor County, Island County, Jefferson County, King County, Kitsap County, Kittitas County, Klickitat County, Lewis County, Lincoln County, Mason County, Okanogan County, Pacific County, Pend Oreille County, Pierce County, San Juan County, Skagit County, Skamania County, Snohomish County, Spokane County, Stevens County, Thurston County, Wahkiakum County, Walla Walla County, Whatcom County, Whitman County, Yakima County, Asotin City, Clarkston City, Clarkston Heights-Vineland CDP, West Clarkston-Highland CDP, Benton City, Chelan City, Chelan Falls CDP, Clallam Bay CDP, Lewisville CDP, Rock Island City, Pacific Beach CDP, Whidbey Island Station CDP, Mercer Island City, Pacific City, Bainbridge Island City, Kingston CDP, Kitsap Lake CDP, Kittitas City, Klickitat CDP, Okanogan City, Anderson Island CDP, Fort Lewis CDP, Fox Island CDP, Herron Island CDP, Ketron Island CDP, North Fort Lewis CDP, Raft Island CDP, Stevenson City, Hat Island CDP, Lake Stevens City, Snohomish City, Spokane City, Spokane Valley City, Puget Island CDP, Garfield Town, Yakima City, Washington

About this file

This document is an Exhibit A-3 Reference Questionnaire for vendors bidding on the Washington State Department of Transportation's (WSDOT) Request for Qualifications and Quotations (RFQQ) 2024 0905. The questionnaire requests that the reference provider describe the vendor's efforts to develop a collaborative business relationship, whether the vendor delivered all scope and addressed defects prior to implementation on schedule and budget, and provide an assessment of the vendor's overall satisfaction, customer service, flexibility in meeting changing requirements, and likelihood of selecting the vendor again. The state and local contract opportunity is for BDO Services to Manage the WSDOT Disadvantaged Business Enterprises Supportive Services (DBE/SS) Program, which provides free services to eligible DBE firms participating in the federal-aid highway program.

The contract covers services across multiple counties and cities in the state of Washington. No pricing terms, set asides, incumbent information, funding requirements, or other salient details are provided in the reference questionnaire document. The contract term and any renewal options are not specified.

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Exhibit G - Federal Requirements.docx DOCX document
RFQQ 2024 0905 Competitive Solicitation.pdf PDF
Exhibit B-Performance Requirements.docx DOCX document
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Exhibit D-1- Contract Issues List Agency.docx DOCX document
RFQQ 2024 0905_QA Document.pdf PDF
Exhibit F - Scope of Work.docx DOCX document
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Text version

EXHIBIT A-3 – REFERENCE QUESTIONAIRE

Instructions: Please complete the below reference form for the vendor bidding on WSDOT’s RFQQ 2024 0905. Once completed, please sign, date, and electronically send to WSDOT’s Procurement Coordinator.

Solicitation RFQQ 2024 0905

BIDDER NAME:

DATE OF REFERENCE:

REFERENCE COMPANY NAME:

NAME AND TITLE OF PERSON COMPLETING FORM:

TELEPHONE NUMBER (WITH AREA CODE):

1. Please describe this company’s efforts to develop a collaborative business relationship with you, the customer:

2. Did vendor deliver all scope and address defects prior to implementation according to agreed-upon schedule and budget?

Additional comments:

Please check the value which best represents your experience with this company using the following definitions:

0 = Unsatisfactory 1=Poor 2= Average 3=Good 4=Exceptional

3. Overall satisfaction with work deliverables (on-time with deliverables)?

0 |_| 1 |_| 2 |_| 3 |_| 4 |_|

Additional comments: Easy to contact and very responsive.

4. Overall customer service: What is your opinion of this company’s level of customer service?

0 |_| 1 |_| 2 |_| 3 |_| 4 |_|

Additional comments: Very responsive to questions and resolution to problems.

5. How flexible is/was this company in meeting changing requirements?

0 |_| 1 |_| 2 |_| 3 |_| 4 |_|

Additional comments:

6. Based on skill and working relationship, would you select this company again to provide services? |_| Yes |_| No

Thank you for your assistance in this evaluation process.

SignatureDate
Representative Name:

Thank you for taking the time to fill out this information. Please contact Procurement Coordinator Marianna Adams at 360.705.7661 or Marianna.Adams@wsdot.wa.gov if you have any questions.

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