Exhibit 1, Questions Template.xlsx

This is a Questions Template document issued by the Florida Department of Financial Services, Division of Rehabilitation and Liquidation (DRL), for Invitation to Negotiate (ITN) No. 2526-01 regarding Claims System Modernization. The template is designed to facilitate vendor inquiries regarding the procurement to replace the current Online Liquidation Claims Processing System (OLCP) with a modernized technology platform. Respondents are required to submit questions using this standardized format, which includes fields for respondent name, attachment identifier, section reference, sub-section reference, item reference, page number, and the question itself. The original response due date of January 30, 2026, was extended to February 6, 2026, at 3:00 PM Eastern Time following the posting of Addendum 1, which included the finalized Questions and Responses document. The Department intends to award a single contract based on best value evaluation using a 100-point scoring system.

The modernization project seeks a comprehensive Platform as a Service (PaaS) claims management solution capable of processing approximately 14.8 million policy records across multiple insurance lines, including property and casualty, workers' compensation, health, title, and continuing care insurance. The total estimated project cost is $8,225,658, with $5,441,293 allocated for fiscal year 2025-26 and $1,384,365 for fiscal year 2026-27, supported by annual recurring operational costs estimated at $250,834 beginning in fiscal year 2026-27. The contract will have an initial five-year term with potential renewal for an additional five years. The project demonstrates a projected net present value of $1,798,232 and an internal rate of return of 11.48 percent over seven years. Funding is contingent upon annual legislative appropriations, and the ITN contains no explicit set-aside designations for disadvantaged enterprises, with the procurement open to technology vendors capable of delivering the required comprehensive claims processing platform.