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- Solicitation number
- DTNH22-12-R-00542
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Technical Questionnaire (4 pages) referenced in Section L.7
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| Attachment 1 NDR.doc | DOC document | |
| NDR Responses for DOT PDPS RFP DTNH22-12-R-00542.docx | DOCX document | |
| Attach 17.doc | DOC document | |
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Text version
ATTACHMENT 1
TECHNICAL QUESTIONNAIRE
TECHNICAL QUESTIONNAIRE
Attachment 1 - Section J
OFFEROR:
DATE:
RFP
OFFEROR=S
NDR
NDR REQUIREMENT DESCRIPTION
REFERENCE
USE
TECHNICAL SUPPORT
TELECOMMUNICATIONS ENVIRONMENT
C.2.2
TELECOMMUNICATIONS NETWORK
SUPPORT
C.3.3
NETWORK AVAILABILITY
Availability Rate
C.5.2
Hours of Operation
C.4.1
SYSTEM ACCESS
System Access
C.4.1
Response Times
Interactive
C.2.5
PRODUCTION SUPPORT
C.5.1
CONTINGENCY SERVICES
Uninterruptible Power Supply (UPS)
C.4.2
Backup Power Supply
C.4.2
Alternate Computer Site
C.4.3.1
Agreement Document
Contingency Plan
TECHNICAL QUESTIONNAIRE
Attachment 1 - Section J
USE
CONTINGENCY SERVICES (cont.)
Test Plan
Alternate Telecommunications Capability
Dial Backup Services
Technical Support
Project Management
C.5.7
ADP SYSTEM FEATURES
System Resources
C.3
SAN disk space
C.3.1.1
Communications Access Software
VPN Access Support
C.5.6
GENERAL SUPPORT
DATA PROTECTION AND SAFEGUARDS
C.5.8
FACILITY SECURITY
C.5.5
MAINTENANCE
C.5.4
GOVERNMENT RIGHTS TO SOFTWARE,
DATA AND INFORMATION
C.5.10
TECHNICAL QUESTIONNAIRE
Attachment 1 - Section J
USE
DOCUMENTATION
Facility description
C.5.12
Facility/systems operation manuals
Mandatory applications packages manuals
Diagnostic messages/recovery action manuals
Security features manuals
Subscriber documentation
Documentation Quantities
ACCOUNTING INFORMATION
C.5.9
REQUIREMENTS
PROBLEM REPORTING AND
C.5.1
ESCALATION PROCEDURES
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