Draft RFP N3220524R4105.pdf

SEE ADDENDUM

(No Collect Calls)

N3220524R4105 28-Feb-2024

b. TELEPHONE NUMBER

757-443-5906

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 13 Mar 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N322059. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

LAUREN ISAACS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MILITARY SEALIFT COMMAND NORFOLK

471 EAST C STREET, BLDG SP-64 NAVAL STATION N

NORFOLK VA 23511

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$20,000,000

NAICS:

541614

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N3220524R4105

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Logistics Services and Continuous Monitoring Program (CMP) Contract, Military Sealift Command (MSC)

PART 1

GENERAL INFORMATION

1. Introduction: This is a non-personal services contract to provide support in two (2) major areas: Logistics Services and Continuous Monitoring Program (CMP) functions. The Government shall not exercise any supervision or control over the Contractor performing the services herein.

1.1 Description of Services: The Contractor shall provide qualified personnel, supplies, and services necessary to support Logistics Services and CMP, and all related functions as defined in this PWS except for those items specified as Government Furnished in Part 3 of this PWS. The Contractor shall perform to the standards in this PWS and the resulting contract. Specific tasks are outlined in Part 5 of this PWS.

1.1.1 Logistics Services: The Contractor shall provide Logistics Services ISO assessments, inspections, afloat and/or ashore, which may be conducted in the Continental United States (excludes Alaska and Hawaii) (CONUS) or Outside the Continental United States (includes Alaska and Hawaii) (OCONUS) and in-person or virtually, as determined by the Government.

1.1.2 CMP Functions: The Contractor shall provide services In Support Of (ISO) all MSC N4 divisions that require CMP services, currently there are three (3) MSC N4 Divisions: (1) N41 is Logistics’ Operations, (2) N43 is Food Service (FS), and (3) N46 is Cargo Fuels Management Accounting (CFMA). MSC N4 is preparing a reorganization which will result in renaming/merging of divisions and may change those listed.

CMP functions encompass in-depth analyses and monitoring of MSC Fleet Supply Department Readiness Indicators (RIs) and conducting cumulative performance metrics.

1.2 Background: MSC is the owner and operator of more than 110 Government Owned Government Operated (GOGO) ships and Government Owned Contractor Operated (GOCO) ships manned by Civilian Mariners (CIVMARs) and other merchant mariners/Contracted Mariners (CONMARs) and is responsible for ensuring the operational readiness of those ships throughout their active service period. Each shipboard supply department plays an important role in the overall MSC ship operations and provides key services to fully execute a supply department onboard. Some examples of these services are FS and Logistics operations, Supply Configuration Management (SCM), Combat Logistics Force (CLF) functions, FS and Hotel/Laundry operations, and CMP overseeing all supply functions. To a great degree, MSC’s ability to successfully execute its world-wide mission is dependent on effective and timely training of MSC personnel, ashore and afloat, and execution of CMP and FS programs, ship assessments, inspections, and training.

1.2.1 N41 Logistics Operations’ Division: N41 provides management and oversight for execution of all afloat Supply Department programs and policies including: (1) T-AH Medical Treatment Facility (MTF) Supply Department operations; (2) oversight of ship’s Husbanding Services Program (HSP) and other waterfront services provided by Naval Supply Systems Command (NAVSUP) Fleet Logistics Centers (FLCs) world-wide; (3) Quality of Life (QoL) and Branch Exchange operations; (4) Hazardous Material (HAZMAT) Management; (5) Logistics Plans Management; (6) Afloat Fitness Equipment Program; (7) Afloat CIVMAR Supply Department Community Management; (8) Navy Type Commander (TYCOM) Oversight and Assistance world-wide; and (9) CMP to support and assist the Logistics Director in providing associated MSC policies, quality management procedures, and automated system functional requirements.

1.2.2 N43 FS Management Division: N43 provides management and oversight of: (1) Afloat FS Programs, Policies, Business Processes, Budgets, and ashore and afloat FS Software Requirements; (2) Afloat

CIVMAR FS Community Management; (3) Navy TYCOM Oversight and Assistance world-wide; (4) FS Operations Shipboard Design/Equipment Requirements; (5) Department of Defense (DoD) Liaison for United Seamen’s Service (USS); and (6) CMP to support and assist the Logistics Director in providing associated MSC policies, quality management procedures, and automated system functional requirements.

1.2.3 N46 CLF Load Management Division: N46 provides management and oversight of: (1) CLF Load Management Program Management (PM) in accordance with (IAW) U.S. Fleet Forces (USFF) and Commander Pacific Fleet (COMPACFLT) Concept of Operations (CONOPS) for CLF fleet sustainment support; (2) assistance to the Logistics Director in providing logistics policy, quality management procedures, and systems that support global management of Navy Working Capital Fund (NWCF)/Defense Working Capital Fund (DWCF) Consolidated Afloat Requisitioning Guide Overseas (CARGO) inventories;

(3) coordination with MSC subordinate commands and Fleet supporting/supported stakeholders; (4) oversight of execution of the Fleet’s CLF Load Management Business Model; and (5) CMP to support and assist the Logistics Director in providing associated MSC policies, quality management procedures, and automated system functional requirements.

1.3 Objectives: The Contractor will carry out the work and tasks required as outlined in this PWS to provide the Government with the qualified personnel, supplies, and services necessary to support Logistics Services and

CMP.

1.4 Scope: The Contractor shall provide an effective, accessible, responsive, and high-quality Logistics Services and CMP program ISO MSC’s mission to maintain the professional knowledge and skills required to effectively operate afloat supply departments run by MSC’s workforce. The Contractor will provide the information and analysis that is required for MSC to effectively manage their afloat supply requirements. Technical Exhibit (TE) 3 provides a summary of historical/estimated/forecasted workload data.

1.4.1 Logistics Services: The Contractor will provide Logistics Services for the improvement and effectiveness of MSC’s supply departments afloat and ashore. These include assessments, evaluations, inspections, assist visits, and other Logistics Services required that will be addressed more in later portions of this PWS.

1.4.2 Continuous Monitoring Program (CMP): The Contractor shall provide CMP services that are closely related to those of the U.S. Navy’s CMP, which is outlined in the Commander, Naval Surface Force Pacific/Atlantic (COMNAVSURFPAC/ COMNAVSURFLANT) Supply Procedures 4400. These will include in-depth analyses and monitoring of MSC Fleet Supply Department RIs and performance metrics to ensure compliance with MSC/Navy policy, procedures, and standards IAW current and future versions of applicable publications, Parts 6 and 7 of this PWS apply. The Contractor staff shall provide findings and recommendations for those MSC ships not aligning with the standards of those sections, CMP07 applies.

1.5 Staffing Plan: The Contractor shall provide a staffing plan submitted no later than the last day of the phase-in period, for Government approval, that shall address the Contractor’s integrated staffing, training of staff, and action plan that clearly demonstrates its ability to perform all elements of this PWS, associated publications, and the resulting contract. The plan shall identify any unusual impacts to MSC (delays, reduction in service, etc.). Contract Data Requirements List (CDRL) A01 applies. Staffing plan will address, at a minimum, the following:

1.5.1 The Contractor shall submit a staffing plan that describes its processes and procedures for hiring and maintaining a competent workforce.

1.5.1.1 Describe how the proposed staffing plan ensures that staff with skill sets that align with technical criteria of PWS to provide quality products, with little/no government intervention, to achieve the quality and level of performance required by the PWS, for all programs.

1.5.1.2 Describe how the proposed staffing plan ensures that deliverables submitted and tasks performed will be of high quality and executed in a timely manner.

1.5.2 The Contractor shall describe the processes and procedures used to backfill positions with qualified personnel within 30 days to prevent interruption in task execution or the late submission of deliverables.

1.5.3 The Contractor shall describe the processes and procedures for cross-training personnel to support/conduct multiple events, some simultaneously in different locations.

This plan should allow for a quick response to multiple activities.

1.5.3.1 Describe how the proposed staffing plan enables a quick, global response to multiple activities.

In addition, specifically address coverage for Continuous Monitoring Program (CMP), SMART inspections, and Assist Visits.

1.5.4 The Contractor shall demonstrate how skillset will be maintained or improved on a continuous basis and current with industry standards/requirements.

1.5.4 The Contractor shall describe the processes and procedures for how Contractor personnel will be certified in SERVSAFE Manager and Proctor certification for food service Training Support Analysts (TSAs). Contractor is responsible to ensure required certifications are obtained prior to performance start date. Delays that may result from inadequate planning are the Contractor’s responsibility.

1.6 Period of Performance (PoP):

PoP Dates Period Length 01 August 2024 – 31 August 2024 Phase In Period (One Month) 01 September 2024 – 31 July 2025 Base Period (Eleven Months)

01 August 2025 – 31 July 2026 One Year Option Period 01 August 2026 – 31 July 2027 One Year Option Period 01 August 2027 – 31 July 2028 One Year Option Period 01 August 2028 – 31 July 2029 One Year Option Period

01 August 2029 – 31 January 2030 Six Month Option Period (FAR 52.217-8)

1.7 General Information:

1.7.1 Quality Assurance (QA): The Government shall monitor and evaluate the Contractor’s performance under this contract IAW the Performance Requirements Summary (PRS) plan developed by the Government, (TE 1 applies). The PRS is primarily focused on what the Government must do to ensure that the Contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7.1.1 The resultant contract will be performance based [IAW Federal Acquisition Regulation (FAR)

37.6] requires submission of deliverables (TE 2 applies). The deliverables will be reviewed by the Contracting Officer’s Representative (COR) for adherence to the PWS. The Contractor will be responsible for correcting any performance deficiencies and any errors or omissions will be corrected without a contractual change in price.

1.7.1.2 Upon completion of each year of this contract, the COR will complete a Contractor evaluation in the Contractor Performance Assessment Reports System (CPARS).

1.7.2 Recognized Holidays: The Contractor is generally not required to perform services on federally recognized holidays, as defined on the Office of Personnel Management (OPM) website, except in extenuating circumstances. These circumstances will be at the operational direction of DoD/Department of Navy (DON)/MSC and will be coordinated by the COR.

1.7.3 Hours of Operation: The Federal Government operates on a Monday through Friday schedule with designated core hours between 0900-1400 regular business hours Eastern Time. The Federal Government is closed on Federal holidays or for local or national emergencies, administrative closings, or similar OPM directed or locally directed facility closings. The Contractor can expect to work a similar schedule, but shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. The Contractor is authorized to telework IAW current MSC telework instructions/guidelines and as required ISO the applicable division supported. MSC telework instructions are listed in Part 6, Applicable Publications, and described/available on the MSC website.

1.7.3.1 Work Schedules for Contingency Events: The Contractor shall be prepared to work schedules that support Government operations and operational tempo of DoD/DON/MSC. These schedules may include Contractor personnel being required to work over six (6) days a week and more than eight (8) hours a day in order to complete an assigned task. These tasks will often be shipboard related. Some examples include:

1. Shipboard Material Assessment Readiness Testing (SMART) Inspections

2. Shipboard Supply Department Assessments and CMP Training

3. CMP RI Reviews and Analysis

4. Commander’s Readiness Evaluations (CREs)

5. Maritime “E” Assessments

6. Recipe Testing

1.7.4 Places of Performance:

1.7.4.1 The work performed under this contract will be CONUS and OCONUS. Work may be performed simultaneously at multiple locations worldwide. Work may be performed remotely, virtually, via interactive platforms, onboard ships or at designated facilities owned by the Government, Contractor, or both, based on the nature of the work. The COR will advise where training will take place and the preference will always be towards a Government owned facility. If a Government owned facility is not available, the COR will notify the Contractor in advance, as much as possible, of the designated event.

In-person training, deemed necessary from documentation received and/or ship requests, may take place at the following facilities locations:

1. Onboard MSC operated vessels (homeport, shipyard, or in port/underway CONUS/OCONUS)

2. Shipyards: Government will provide shipyard Point of Contact (POC) information, some examples are: CMP events: C5F Dubai Dry-docks World and C7F Yokohama Shipyard

1.7.5 Type of Contract: The Government will award a Firm-Fixed Price (FFP) single-award contract.

1.7.6 Security Requirements:

1.7.6.1 Personnel Security Requirements: Contractor personnel, to include TSAs, will be required to access and/or handle classified information necessary to carry out their duties and responsibilities and must have, at a minimum, SECRET security clearances. Each individual must possess and maintain the clearance throughout the duration of contract performance. Additionally, Contractor will ensure their employees that require access to classified material comply with N6 requirements for Secret Internet Protocol Router Network (SIPRnet) token (DD 2842 required) maintenance (access at least once every 30 days or other guidance, as promulgated by MSC leadership). The Contractor shall inform the COR and Contracting Officer (KO) if, at any time, one of employees’ security clearance has been revoked.

1.7.6.2 Visit Authorization: The Contractor shall provide annually to the COR an updated list of all personnel who are designated to have access to classified information. The Contractor must provide Visit Authorization Letter (VAL) listing all contract personnel located on installations and onboard ships that require or will have access to classified information as well as other Contractors that perform contractual services in the installation or onboard ships and require or have access to sensitive/Controlled Unclassified Information (CUI) or those that require routine or frequent "entry" to the installation or onboard ships in the performance of other types of contracts, services, or maintenance and notify Command Security Manager within seven (7) working days of any changes to the VAL.

1.7.6.3 Ship & Base Access: Contractor personnel, to include TSAs, may require access to ships and bases, and are responsible for correctly submitting forms/applications.

The Contractor is encouraged to monitor email using “Request a Read Receipt” function and to confirm receipt of facsimile transmissions. MSC POC for assistance with visit notification requirements and procedures is the MSC_NRFK_N0211@navy.mil (N021). Due to enhanced security measures, the following permissions are required:

1. Secretary of Navy (SECNAV) 5512/1 Form

2. Base/Repair Facility Access Request

3. Vehicle Access Request

4. Ship Access List (vendor-provided)

5. Commander, Navy Region Mid-Atlantic (CNRMA) Base Access/Pass & ID

6. Coronavirus Disease (COVID) Response Plan

EPIC and one day pass request forms are available for download on the MSC contracts’ webpage at:

https://www.msc.usff.navy.mil/Business-Opportunities/Contracts/ Go to “Online Library of Common Documents” for forms.

Base/Ship/Repair Facility Access: Many DoD/DoN/MSC bases/ships and or repair facilities require permits or other Government permissions to access and most require advance planning to receive such permissions. The Contractor shall obtain any necessary access/permissions IAW base/ship/facility instructions well in advance.

Defense Biometric Identification System (DBIDS) is being implemented for access to DoD facilities in CONUS, Guam, and Puerto Rico (replaces Rapid Gate). The Contractor is responsible to acquire DBIDS credentials prior to performance start date. Delays that may result from inadequate planning is the Contractor’s responsibility. Contractor instructions and program information are available at https://www.cnic.navy.mil/om/dbids.html. DBIDS credentials require (in succession): (1) Present a letter or official document from the Government sponsoring organization that provides the purpose for your access;

(2) Present valid identification, e.g., passport or Real ID Act-compliant state driver's license;

(3) Present a completed copy of the SECNAV 5512/1 form to obtain your background check;

(4) Upon completion of the background check, the Visitor Control Center representative will complete the DBIDS enrollment process, which includes your photo, finger prints, base restrictions, and several other assessments; and

(5) After all of this is done, the Contractor will be provided with the DBIDS credential. For Contractors with existing Navy Commercial Access Control System (NCACS) cards, see https://www.cnic.navy.mil/om/dbids.html for instructions to obtain DBIDS credentials. Contractor is responsible for confirming that each employee holds active DBIDS credentials for the specific facility and performance period IAW DBIDS.

Additional access permissions may be required in the future.

Vehicle Access: Required for vehicle access to Navy installations. Follow supplemental instructions on base access forms or base-specific vehicle access forms.

mailto:MSC_NRFK_N0211@navy.mil https://www.msc.usff.navy.mil/Business-Opportunities/Contracts/ https://www.cnic.navy.mil/om/dbids.html https://www.cnic.navy.mil/om/dbids.html

Ship Access List (Contractor-Provided): On company letterhead, sent as an attachment via email, the Contractor is required to provide the ship’s Master (with courtesy copy to the Port Engineer) an accurate, current list of personnel requiring access onboard the vessel. Under no circumstances will a hand-delivered list be accepted.

CNRMA Base Access/Pass & ID: Go to the following website:

https://www.cnic.navy.mil/regions/cnrma/om/Contractor_verification_system.html. See list of various items needed for base access.

COVID Response Plan is outlined in MSC N2.35.6100.1-Q Novel COVID Response Plan, Attachments 3A/3B apply. Latest revision available on MSC website and/or upon request.

1.7.6 4 Physical Security: The Contractor shall ensure that any classified information disclosed to its employees is not further released or made available to other employees, or any other person who does not have a comparable clearance and a "Need to know".

1.7.6.4.1 Information Security Requirements (InfoSec): The Contractor shall handle, store, and maintain classified material in compliance with requirements set by DoD 5220.22(series), National Industrial Security Program Operating Manual, and the DD 254, Attachment 2, DoD Contracts Security Classification Specification for classified contracts. All members who require access to classified information, sensitive information, CUI (to include Privacy Act and Personally Identifiable Information (PII) or access to the classified information network shall comply with DoD Manual 5200.01 Vol I - IV (DoD Information Security Program), SECNAV M5510.36 (SECNAV Information Security Program), and DoD 5240.06 (Counterintelligence Awareness and Reporting – CIAR). The Contractor shall implement InfoSec measures for its contractor furnished unclassified information technology system(s) used in performance of this contract. InfoSec measures shall be compliant with Defense Federal Acquisition Regulation Supplement (DFARS) 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting. At a minimum, the security standards extracted from the referenced National Institute of Standards and Technology (NIST) Special Publication 800-171, Protecting CUI in Nonfederal Information Systems and Organizations or accepted equivalents, shall be incorporated into any InfoSec program the contractor establishes.

1.7.6.5 Key/Access Control: The Contractor shall establish and implement processes and procedures to ensure all access codes issued by the Government are not written down, misplaced, duplicated or used by unauthorized persons. Contractor shall develop a method to ensure procedures for access code control to include notifying the COR of employees who no longer require access to locked areas. The Contractor shall immediately report any occurrences of comprised access codes to the COR.

1.7.6.5.1 In the event access codes are lost or duplicated, the Contractor shall, upon direction of the KO, request re-keying of the affected access codes. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock/locks shall be deducted from the monthly payment due to the Contractor.

1.7.6.5.2 Contractor shall prohibit the use of Government issued access codes by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas or personnel authorized entrance by the COR.

1.8 Contracting Officer’s Representative (COR): The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Ensure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of https://www.cnic.navy.mil/regions/cnrma/om/Contractor_verification_system.html technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government items incidental to the performance of the contract; and provide site entry for Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the contract.

1.9 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations, where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by the Contractor are suitably marked as Contractor products or that Contractor participation was involved and are appropriately disclosed. Contractor personnel will be required to obtain and wear badges in the performance of this contract.

1.9.1 Contractor will be required to work with business-sensitive information in the performance of this contract. No sensitive or proprietary information, of, or in the possession of, MSC or any of its operating units, will be disclosed without the written consent of the KO. A Non-Disclosure Agreement (NDA), Attachment 4, concerning information gained or used during performance under this contract must be signed prior to the start of the contract. The NDA must be signed by any employer and any personnel who will have access to sensitive business information.

1.9.2 Contractor shall comply with all applicable public laws, Government regulations, and MSC procedures regarding privacy.

1.10 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights. MSC Data Exploitation document, Attachment 7 applies. All material purchased with Government funds, but in the custody of the Contractor, is the property of the Government and will be shipped to a required location upon the end of the contract or as requested by the Government.

1.11 Organizational Conflict of Interest (OCI): Contractor and Subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart

9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.12 Phase In/Phase Out Transition: To facilitate efficient contract turnover, a Phase In/Phase Out plan is required. During the Phase In period, the Awardee/Incoming (AC) Contractor shall learn current processes, procedures, and become familiar with performance requirements in order to commence full uninterrupted performance of services on the last day of the Incumbent/Outgoing (IC) Contractor’s PoP. The IC and AC Contractors’ transition efforts will run concurrently. The purpose of the transition period is to allow sufficient time for the IC and AC Contractors to complete all actions necessary for turnover and required to facilitate continuity of services. CDRL A06 applies.

1.12.1 Phase In Period: The Phase In period allows the AC Contractor to assume accountability and transfer of functions from the IC Contractor. The Contractor Phase In period is 30 calendar days. The Phase In period starts 30 days prior to the AC Contractor’s PoP start date and ends on the expiration of the IC Contractor’s contract. The AC Contractor is not required to provide contract deliverables during this timeframe.

1.12.2 Phase Out Period: The Phase Out period allows the IC Contractor time to close out their responsibilities and transfer/turnover contract functions to the AC Contractor. The phase out period shall commence 30 calendar days before contract expiration and last through the last day of the contract.

1.12.3 Phase Out Plan/Plan of Action and Milestones (POA&M): At the end of this contract’s performance period, the Contractor shall submit a Phase Out Plan to the KO and the COR at least 45 calendar days prior to the end of the PoP, or as directed by the KO. The plan should include all items necessary, which will be used in the AC’s weekly meetings with the Government, for AC to successfully execute all aspects of this PWS. CDRL A06 applies. The IC shall participate in the AC’s post award meeting with the Government to discuss the transition period. The list below, while not all inclusive, contains examples of items necessary to facilitate turnover from the IC to the AC:

Staffing Issues:

• Transfer of employee access identification from the IC to the AC [e.g., IC personnel Common

Access Cards (CACs), base access]. Attachments 8A/8B and CDRL A05 apply. Note: The transfer of identification such as CACs, ships access to AC does NOT determine responsibility of employee to Contractor. This is a tool offered to the AC to assist in continuity of support to Warfighters.

• Set up IT accounts [e.g., system of record, Shipboard Configuration & Logistics Information

Program (ShipCLIP), Navy/Marine Corps Internet (NMCI), etc.]. Transfer of all data and metadata must be completed 30 calendar days prior to the contract expiration of the IC’s contract.

Occupancy Turnover Plan:

• Plan showing turnover of occupancy of the Government furnished facilities (classrooms, office spaces, etc.) and assist AC to work in partnership with Military/Civilian employees of each respective base, camp, or station.

Transition Plan:

• Specify a transition plan and a date for transferring responsibilities for each division of work described in the plan, and shall be subject to the KO’s approval. Provide sufficient experienced personnel during the Phase In/Phase Out period to ensure that the services called for by this contract are maintained at the required level of proficiency. Maintain operations, control, and responsibility IAW the contract requirements until the contract ends. Make all records relating to operations available for the AC Contractor’s review to permit sustainment of operations (except proprietary information).

Government Responsibilities:

1. Host post award meeting with AC.

2. Provide Government authorizations (e.g., access, forms, etc.) where necessary.

3. Permit access for AC/IC to facilities to support turnover.

4. Conduct joint inventory during the transfer of equipment.

5. Phase In/Phase Out will be evaluated in CPARS.

1.12.4 Post Award and Periodic Meetings: The KO, COR, and/or other Government personnel, as appropriate, shall attend meetings, as necessary, to include at least a Kickoff and Periodic Progress Meetings.

1.12.4.1 Post Award Conference: The Contractors shall attend the post award conference convened by the KO, COR, and/or other Government personnel, as appropriate.

1.12.4.2 Kickoff Meeting: After completion of Phase Out period, if applicable, the KO, COR, and/or other Government personnel, as appropriate, will meet with the Contractor to review expectations for the Contractor's performance and Government interaction. These meetings shall be at no additional cost to the Government.

1.12.4.3 Periodic Progress Meetings: The Contractor shall attend periodic progress meetings via telephone or MS Teams, at a periodicity to be determined, convened by the KO or COR.

The KO, COR, or other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Government will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.13 Key Personnel Qualifications: The following personnel are considered key personnel by the Government. The Contractor shall have all key personnel onboard day one (1) of the 11 month base period. Any change to key personnel listed below must meet the requirements of paragraphs below.

1.13.1 Program Manager (PM) and/or Alternate for Contractor: The Contractor shall provide a PM that will act as the Single Point of Contact (POC) between the Contractor and the Government. The PM shall be responsible for the performance of the work. The name of the PM and/or alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the KO.

This PM and/or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. This PM and/or alternate shall be available during regular business hours Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Minimum qualifications: Ten (10) years of Logistics experience, a Bachelor’s degree from an accredited college/university, ten (10) years’ experience in Program Management, and commercial or military management experience supervising logistics project completion and personnel. Examples of Logistics experience include: successfully managed an ashore or afloat supply department in the military, held positions as a commercial Logistics Industry Officer, or having managed personnel, material, and programs.

1.13.2 Food Service (FS) Training Support Analyst(s) (TSA): The Contractor shall have adequate staffing to support multiple FS events occurring simultaneously, and possibly in different locations at the same time. Historical examples provided solely to generate innovative staffing plans. The examples provided are not intended to imply how contractor’s staffing plans should be designed.

1.13.2.1 All FS TSAs will be trained by a qualified N4 Food Service Inspector as identified by MSC's Engineering Directorate (N7) SMART Quality Management System (QMS) Instruction and complete the Job Qualification Request (JQR) (Attachments 6D/6E). All FS TSAs must be qualified within six (6) months of contract execution (may be extended if Government SMART inspection/ship availability limits opportunities/ prevents completion as coordinated/approved by N43 SME & COR). If not qualified within (6) months, the TSA must be replaced (IAW Paragraph 1.13.4) if they are not qualified to conduct an independent SMART inspection after their two (2) Under Instruction (UI) inspections.

1.13.2.2 Upon completion of SMART inspections, the FS TSAs will provide an After Action Report (AAR)/written report (Attachment 6C) upon completion and the updated individual ship equipment validation list to the Government FS SME IAW CDRL FS01. The written report is an extract from the SMART System report. FS TSA must coordinate with FS SME to receive the individual ship equipment validation list prior to traveling to the designated ship for the inspection. Attachments 6A-6B provide details of what each kit must contain, previous travel associated with SMART inspections, and a sample of the FS equipment list update. The Contractor is responsible for buying, maintaining, and inventorying all SMART Testing kits [five (5) kits] that are required to be carried and used during each SMART inspection. Coordination and approval of specific equipment to be purchased will be reviewed by N43 SME and approved by the COR. Attachments 6A-E and CDRL FS02 apply.

Food Service TSA Minimum Qualifications:

a. Minimum six (6) years afloat operational FS experience as a Leading Culinary Specialist E7 or above.

b. Documented experience as FS manager and utilizing an automated Food Service Management (FSM) program onboard ship. The experience must include all aspects of ordering, receiving, inventory management, and reporting requirements for FS operations.

c. Minimum two (2) years of experience in use of automated information systems/programs associated with FS operations [e.g., FSM, Microsoft (MS) Word and Excel, etc.].

d. Knowledge of the current Subsistence Prime Vendor (SPV) programs for CONUS and overseas ordering procedures.

e. Knowledge of current ordering procedures for Non-SPV items and approved Sources of Supply (SOS) in overseas locations.

f. Demonstrated experience in predicting provisions endurance loading and forecasting resupply quantities for deployments and specific missions.

g. Demonstrated ability to clearly communicate with ashore and afloat personnel, and other Government or commercial personnel or agencies via email using correct grammar and clear coherent sentence structure.

h. Demonstrated ability to analyze FS monthly financial reports and provide status through written reports and metrics.

i. Demonstrated awareness and knowledge to conduct FS equipment validations, provide feedback information, and analysis of equipment status, which is required during the SMART Inspections and Assist Visits.

j. SERVSAFE manager and instructor qualified through the National Restaurant Association (NRA) prior to employment on the contract and must maintain throughout the contract performance period.

k. Ability to attend and pass the MSC FSM ShipCLIP course within six (6) months of employment.

1.13.3 Continuous Monitoring Program (CMP) TSA(s): Historically, the Contractor provided two (2) CMP TSAs to complete the tasks, as outlined in the PWS. Both were collocated within government facilities in Norfolk, VA. Any CMP TSAs in excess of two (2) CMP TSAs will not be collocated at government facilities. The Contractor shall provide in-depth analyses and monitoring of MSC Fleet Supply Department RIs and cumulative performance metrics. This will be done for all MSC designated ships across all logistics areas to include MSC Fleet Supply Department RIs and commodities (End-Use and NWCF) to ensure compliance IAW QMSs, current and future versions, with MSC Logistics Systems' guides [e.g., Corrective Maintenance Logistics System (CMLS)/ShipCLIP], applicable DoD/DON/MSC policies, directives, instructions, and regulations pertaining to GOGO CIVMAR operated vessels along with those listed in Part 6. CMP personnel (all areas – CFMA/CMP/FS) will provide correction recommendations for ships not aligning with those standards IAW Part 6, Applicable Publications. Various attachments and CDRLs are provided, which provide specific tasks.

CMP personnel will perform functions similar to traditional Stock Control functions of in-depth analysis, causative research, and reconciliation of requisitions, material identification, inventory/receipt/issue/offload procedures, Budget Operating Target (OPTAR), HAZMAT/shelf life/configuration management, material redistribution, and excess material management.

CMP personnel will be given access and use of various MSC ashore and afloat logistics systems and/or work with N45 Subject Matter Experts (SMEs) to pull reports from Web CMP, CMLS/ShipCLIP/Tableau CMP Dashboard (delete), Inventory Posture and Effectiveness Metrics, Supply Effectiveness Analysis (SEAs), and/or DoD logistics systems. In some instances, government may provide data required directly to the Contractor.

Specific goals are: Ensuring RIs are aligned with TYCOM goals; MSC’s personnel and Ship’s Supply Department personnel can easily ascertain the status of the ship’s major RIs; and positive/negative trends related to these cumulative performance metrics. Additionally, CMP personnel will ensure all deliverables are adequate, complete, and delivered to Government personnel within guidelines of CDRL. Specific RI monitoring areas are: Inventory Management, Financial Management, Excess Material Management, Reorder Review, Supply Configuration Management (SCM), Receipt and Issue Processing, Stock Record File Management, Material Outstanding File (MOF), Requisition file Management, Material Excess management and offload ashore, Storeroom/Hold management, Consolidated Afloat Requisitioning Guide Overseas (CARGO) load out and order fulfillment, Replenishment at Sea/Underway Replenishment (RAS/UNREP) coordination, Depot Level Repairables’ (DLRs) management, and HAZMAT management.

1.13.3.1 CMP TSA(s):

Minimum qualifications:

All CMP TSAs shall have afloat supply experience totaling a minimum of seven (7) years on either Navy or MSC vessels or a combination of both. At least one (1) CMP TSA shall have at least five (5) years MSC experience.

U.S. Navy experience, e.g., operational stock control management experience, afloat or ashore, e.g., Limited Duty Officer/Chief Warrant Officer/Division Officer (LDO/CWO DIVO)/senior enlisted (E7-E9) leadership, or E6 with Afloat Training Group (ATG), Naval Force Logistics (NFL) or TYCOM Assist/Inspection (SMA/SMI) team and CMP Experience.

MSC experience must include ShipsCLIP and financial/inventory management on MSC GOGO ships, e.g., Supply Officer/Junior Supply Officer/Yeoman Storekeeper (SUPPO/JSO/YNSK) on T-AFS, T-AKE, T-AO, T-AOE, T-AH, or T-AS.

Documented in-depth knowledge and success managing an Afloat Supply Department, Budget/OPTAR Report, conducting research and reconciliation of MOF and Stock Record

File, Allowance Load list [NWCF/DWCF/End-Use/Aviation Consolidated Allowance List (AVCAL)/Coordinated Shipboard Allowance List (COSAL)], CARGO order fulfillment, Summary Filled Order/Expenditure Difference Listing (SFOEDL), and Unfilled Order Listing

(UOL).

Documented in-depth knowledge and success in managing MOF, stock record file, requisitioning, inventory reconciliation and location audit program, Integrated Logistics Support (ILS) and COSAL configuration, and financial reconciliation in Relational Supply (Rsupply), CMLS, ShipCLIP, Shipboard Uniform Automated Data Processing System (SUADPS), and Organizational Maintenance Management System – New Generation

(OMMS-NG).

Documented experience analyzing/synthesizing data and advising leadership on trends and recommendations.

Documented success in properly managing, filing, and retrieving up to ten (10) years of incoming and outgoing date/email residing in operating systems similar to those employed by

MSC.

Minimum two (2) years of experience in using automated information system software including MS Word, Excel, and PowerPoint.

Demonstrated ability analyzing MOF, Stock Record File, Range/Depth (R/D) Report, DLR management, inventory discrepancies, and Level Setting Report for forecasting high and low limit quantities ISO deployments and specific missions.

Knowledge of the current Log Tool, One Touch Support (OTS), Integrated Development Environment/Global Transportation Network United States Transportation Command (US TRANSCOM) IGC, Transaction Item Reporting (TIR), Government Commercial Purchase Card (GCPC), FedMall (formerly eMALL), General Services Administration (GSA) Advantage, Force Inventory Management Analysis Reporting System (FIMARS), Web Federal Logistics Information System (WebFLIS), Web Visual Logisitic Information Processing System (WebVLIPS), Defense Standard System Material Release Order (DSS MRO), Electronic Retrograde Management System (eRMS), Material Turn Into Stores (MTIS), Navy Real-Time Residual Asset Management (RRAM), and Defense Reutilization and Marketing Officer (DRMO) now called Defense Logistics Agency (DLA) Disposition Services (DLADS).

1.13.4 Cargo Fuels Management Accounting (CFMA) TSA/Instructor: Contractor shall provide at least one (1) CFMA TSA that will support both CONUS/OCONUS CMP (as outlined in PWS 5.4) for fuels and facilitate training ashore and afloat.

Minimum qualifications:

Experience totaling a minimum of ten (10) years which could consist of a combination of any of the following two (2) options individually or combined with a minimum of five (5) years of either U.S.

Navy or MSC Afloat experience:

1. U.S. Navy experience, e.g., operational stock control management experience, afloat or ashore, e.g., LDO/CWO DIVO/senior enlisted (E7-E9) leadership with large deck platform (CVN, LHD, LHA, or LCC) experience.

2. MSC GOGO ship experience, e.g., MSC SUPPO or JSO on T-AFS, T-AKE, T-AO, T-AOE, T-AH, or T-AS or MSC N4 logistics employee.

Documented working knowledge and expertise in DWCF fuels management, accounting, and TIR processing on U.S. Navy and/or MSC CLF/Expeditionary Sea Base (ESB) vessels. Examples of this experience include ShipCLIP, Rsupply, CMLS, and Fuels Management Defense (FMD) software experience.

Documented general knowledge of DLA operating procedures for DLA owned/capitalized product(s) and how they apply to MSC vessels.

1.13.5 Key Personnel Substitutions: The Contractor agrees to assign to this contract identified individuals, whose resumes were submitted with its proposal and who are necessary to fulfill the requirements of this contract. No substitutions of personnel shall be made except IAW this section. Substitutions between proposal and award is detailed below.

1.13.5.1 Guidance on Substitutions: The Contractor agrees that during the first 180 days of the contract performance period no personnel substitutions will be permitted unless they are necessitated by sudden illness, death, or termination of employment. All proposed substitutions must be submitted in writing, at least 15 calendar days in advance of the proposed substitution, to the COR and KO. In any of these events, the Contractor shall notify the COR and KO and provide the information required below.

1.13.5.2 Requests for Substitutions: All written requests for substitutions of key personnel must provide a detailed explanation of circumstance necessitating the proposed substitution, a resume of the proposed substitute, and any other information requested by the COR. All proposed substitutes must have qualifications equal to or higher than the minimum requirements for proposed position. The Contractor will solicit and rate qualified candidates and provide ranking and resumes to the COR for review, evaluation, and approval/disapproval with adequate time for the Government’s (e.g., N41/N43/N46 CMP Leads) review and approval to ensure a seamless transition with no gaps in service.