DRAFT -- Accessibility Guidelines 03.29.2024.pdf

100 KB Posted

Attached to
FAMLI FULL-SERVICE COMMUNICATIONS AND MARKETING SERVICES
Solicitation number
BPM043000
Issued by
Maryland

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The document provides Accessibility Guidelines for web pages and products developed for the Maryland Division of Family and Medical Leave Insurance (FAMLI) program. At a minimum, these web pages and products must fulfill the requirements of the Maryland Information Technology Nonvisual Access (MD IT NVA) Regulatory Standards, meet WCAG 2.2 AA standards, and meet specific WCAG 2.2 AAA requirements. The guidelines also specify that the web pages and products must be designed mobile-first, functional across a variety of mobile devices and screen sizes, follow federal plain language guidelines, and have the capacity to support content in multiple languages.

The related state and local contract opportunity is for FAMLI FULL-SERVICE COMMUNICATIONS AND MARKETING SERVICES. The purpose is to develop a strong brand identity for FAMLI that will raise awareness among Maryland workers and employers, especially ahead of compliance deadlines and benefits launch. The brand and marketing strategies must speak to diverse stakeholders, and the branding and marketing needs will fluctuate over time with the highest needs being around the first compliance deadline and benefits launch. The core messaging of the brand will need to evolve to drive knowledge, compliance, and benefits awareness.

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DIVISION OF FAMILY AND MEDICAL LEAVE INSURANCE

1100 N. Eutaw Street Baltimore MD 21201

ACCESSIBILITY GUIDELINES

DRAFT – last updated 3/29/2024

Web pages and products developed for the FAMLI program will, at a minimum:

● Fulfill the requirements of the Maryland Information Technology Nonvisual Access (MD IT NVA) Regulatory Standards;

○ See details: https://doit.maryland.gov/policies/Pages/nva.aspx

○ Additional information for vendors:

https://doit.maryland.gov/policies/Pages/NVAClauseITProcurements.aspx

● Meet WCAG 2.2 AA;

○ See details: https://www.w3.org/TR/WCAG22/

● Meet the following areas of WCAG 2.2 at level AAA:

○ 1.4.6 Contrast (Enhanced);

■ https://www.w3.org/WAI/WCAG22/Understanding/contrast-enhanced.html

○ 2.1.3 Keyboard (No Exception)

■ https://www.w3.org/WAI/WCAG22/Understanding/keyboard-no-exception.html

○ 2.3.2 Three Flashes

■ https://www.w3.org/WAI/WCAG22/Understanding/three-flashes.html

○ 2.3.3 Animation from Interactions

■ https://www.w3.org/WAI/WCAG22/Understanding/animation-from-interactions.

html

○ 2.4.10 Section Headings

■ https://www.w3.org/WAI/WCAG22/Understanding/section-headings.html

● Include documentation of WCAG 2.2 AAA conformity and failures;

● Include documentation of testing with:

○ Keyboard navigation; and

○ Screen readers, including:

■ NVDA with Google Chrome;

■ NVDA with Mozilla Firefox;

■ JAWS with Google Chrome;

■ JAWS with Microsoft Edge;

■ VoiceOver with Safari; and

■ VoiceOver with an iOS mobile device or tablet;

Paid.Leave@Maryland.gov | 410-230-6012 | www.labor.maryland.gov

WES MOORE, GOVERNOR | ARUNA MILLER, LT. GOVERNOR | PORTIA WU, SECRETARY

https://doit.maryland.gov/policies/Pages/nva.aspx https://doit.maryland.gov/policies/Pages/NVAClauseITProcurements.aspx https://www.w3.org/TR/WCAG22/ https://www.w3.org/WAI/WCAG22/Understanding/contrast-enhanced.html https://www.w3.org/WAI/WCAG22/Understanding/keyboard-no-exception.html https://www.w3.org/WAI/WCAG22/Understanding/three-flashes.html https://www.w3.org/WAI/WCAG22/Understanding/animation-from-interactions.html https://www.w3.org/WAI/WCAG22/Understanding/animation-from-interactions.html https://www.w3.org/WAI/WCAG22/Understanding/section-headings.html

DIVISION OF FAMILY AND MEDICAL LEAVE INSURANCE

1100 N. Eutaw Street Baltimore MD 21201

● Be designed mobile-first and be functional with a variety of mobile devices and screen sizes; and

● Follow federal plain language guidelines;

○ See details: https://www.plainlanguage.gov/guidelines/

● Have the capacity to be extended to support content in multiple languages as selected by a user.

○ If multi-language support is not included in a page or product when created, the method and relative level of effort to add this feature must be documented.

Paid.Leave@Maryland.gov | 410-230-6012 | www.labor.maryland.gov

WES MOORE, GOVERNOR | ARUNA MILLER, LT. GOVERNOR | PORTIA WU, SECRETARY

https://www.plainlanguage.gov/guidelines/

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