OCIO_SD_-_Attachment_3_-_Sample_Special_Project.docx

OCIO SD Task Order Statement Background Information

Note:

Please note that this Sample Special Project is an example of a Special Project Task Order that DOL may issue after contract award. The figures and statistics may not be the same as an actual Task Order.

Requirements (present detailed requirements; reference OCIO SD PWS) Introduction Microsoft made an official announcement that the end-of-life and end-of-support for Windows XP SP3 is in 2012. Windows XP SP3 is the current Desktop Operating System (DOS) deployed on the Employee Computer Network (ECN). If the Office of the Assistant Secretary for Administration and Management (OASAM) Information Technology Center (ITC) takes the approach of not upgrading the DOS, OASAM-ITC will not be able to meet the Departmental goals of: collaboration, Green IT, and providing a secure DOS platform.

The existing semi-automated deployment methodology of the DOS is lengthy, which is limiting OASAM-ITC’s ability to install a large number of desktops and laptops.

This project requests professional IT services be provided to use automated procedures and tools to deploy the Windows 7 Operating System on the ECN.

Background Current Technical Challenge The current technical limitations of the Windows XP DOS are:

Does not provide the ability to fully control the DOS. Users are able to bypass existing controls and are able to install 3rd party applications Does not provide the ability to use extended power management controls Provides limited Group Policy (GPO) management Inability to apply critical operating system patches to remote users computers because computers get disconnected over VPN. [The DirectAccess feature of Windows 7 should resolve this.] Does not have a built-in disk encryption It is anticipated that the deployment of Windows 7 as the new DOS will mitigate the above limitations and issues Desired Desktop Operating System Core Load Configuration OASAM-ITC has developed a desired configuration for the new DOS which includes:

McAfee Virus-Scan Enterprise Client And Malware component 8.7.00003

Checkpoint R73 - Pointsec Media Encryption (On Desktop & Laptop) 4.97

Checkpoint R73 - Pointsec Full Disk Encryption (Only for Laptop) 7.4

Network Topology and Management Tools The ECN uses the Microsoft System Center Configuration Manager (SCCM) to administer and manage the computing environment. Each of the 16 regional offices is set up and configured as a sub-site. SCCM shall be used to the deploy Windows 7 Enterprise in the most automated manner possible, minimizing any manual steps, and ensuring the highest quality.

Tasks 1: Deploy Windows 7 Sections C.1: Introduction, C.2: Underlying Contractual Items and C.4: Management Requirements, C.6: Service Transition, C.7: Service Desk Support, and C.11: Project Support of the OCIO SD PWS are applicable to all requirements of Task 1.

There are 1000 laptops and 1000 desktops on the ECN. The government expects that 80% of the ECN be migrated to Windows 7 within 90 days. The remaining 20% shall be completed in the following 30 days. The Contractor shall:

· Develop list of target machines

· Schedule deployments

· Perform OS upgrades

· Troubleshoot individual cases

· Assist DOL with updates to the CMDB Contractor shall provide methodology for deploying Windows 7.

Task 2: User Training Services Contractor shall develop training materials and conduct training sessions via classroom and web-based settings. For the classroom, DOL will provide basic training physical facilities, infrastructure, and computers. DOL will provide printing services or copier access for the training material and user’s guides. DOL will provide sign language interpreter services on a per-request basis.

a. Scope and Size of Services Number of users requiring training is 2000. They are located at the following offices at the DOL Headquarters building in Washington, DC.

b. Acceptance Criteria DOL will review training materials and schedule for completeness and realism. DOL will apply its oversight and quality review process as described in the OCIO SD PWS and the Quality Assurance and Surveillance Plan (QASP).

Deliverables Deliverable 1: Training materials Deliverable 2: Training schedule Deliverable 3: Training classes Deliverable 4: Project Plan and Technical Approach Deliverable 5: Weekly Progress Reports Quality Assurance GOAL: Please provide your suggested methodology for providing quality assurance before, during, and after the deployment.

Instructions and Evaluation Contractor shall present their technical approach and price proposal in terms of labor categories, hours and associated labor rates. Separate information shall be provided for each task and each deliverable.