7B_In_House_Phase_I_Orientation_Training_Program.pdf

DJM-17-A32-R-0001

Small Business Set Asides Federal Judicial Districts D26 and D17 Attachment 7(B) In-District Phase I Orientation Training Program

ATTACHMENT 7(B)

The Contractor shall develop and present 8 hours of In-District Phase I Orientation (Phase I) academic training to all Court Security Officers (CSO). Phase I training is required within 14 calendar days after the Contractor directs the approved applicant to perform in an official capacity and prior to assuming CSO duties.

The Phase I training hours shall include coverage of the training material, to include questions and answers, interactive hands-on training, and a review and written examination of the training material. The training material and written examination questions shall be taken from existing United States Marshals Service policies and procedures, post orders, operational guides, and be conducted in accordance with the Government approved training plan.

This 8 hour academic training program along with the required 32 hours of on-job-training (OJT) will provide a foundation of job knowledge and acquaint the CSO with the working skill sets required to perform the job.

The Contractor shall evaluate each CSO’s progress in comprehending and applying the concepts and materials taught. The Contractor shall notify the Government when students are not mastering the subject matter being taught. Non-mastery of the subject matter indicates that the CSO may not be suitable for holding a position as a CSO under this contract.

(See Statement of Work, Section C.12.3, In-District Phase I Orientation)

(See Attachment J.7 (D), Lesson Plan Format and Overview)

8 HOUR ACADEMIC PROGRAM

COURSE TITLE COURSE

NUMBER

SCOPE

Introduction to the U.S. Marshals Service

1-001 Contractor shall train every CSO on the history of the United States Marshals Service. Areas covered consist of the creation and history of the USMS, core mission of the USMS, specifically related to matters dealing with court security, other USMS core missions within the agency and the scope and authority of the USMS as granted by the United States Congress.

Training Delivery Method: Learning Management System (LMS)

COURSE TITLE COURSE

NUMBER

SCOPE

Courtroom Environment

1-002 Contractor shall train every CSO on the understanding and role of the CSO while in the courtroom to include searching and securing the court prior to and after court hearings, demeanor required of attorneys, witnesses and public. Seating arrangements of prosecution and defense counsel, court decorum of CSO. Identify the USMS

Attachment 7(B) In-District Phase I Orientation Training Program

ATTACHMENT 7(B)

security levels used for courtroom proceedings, role of CSO providing security while the court is in session, awareness of strategic locations to be situated with in-custody defendants and on bond defendants while court is in session. The Contractor shall identify any special requirement(s) that a judge(s) may have and the CSOs’ responsibilities in these matters considering the contract requirements.

Training Delivery Method: Learning Management System (LMS) or Tailored/Customized LMS to specific District or facility

CSO Duties and Responsibilities

1-003 Contractor shall train every CSO on the duties and responsibilities of the CSO and the role of the CSO as a court security “professional” providing court security services in a U.S. Courthouse or other facility. The Contractor shall identify all USMS personnel involved in the execution of providing court security. The Contractor shall identify the chain of command within the Contractor’s security program, provide an overview of the management and role of the U.S. Courts and members of the Judiciary and all other agencies housed within the US Courthouse. The Contractor shall cover post assignments, required CSO reporting forms, the various types of security equipment used in court facilities. The Contractor shall impress upon the CSOs the importance and significance of being educated on security and emergency procedures, as well as aiding the public and court personnel in matters of safety and security in Court facilities.

Training Delivery Method: Learning Management System (LMS)

COURSE TITLE COURSE

NUMBER

SCOPE

Performance Standards

1-004 Contractor shall train every CSO on Performance Standards. The contractor shall provide training as to the contract requirements for CSOs to adhere to performance standards. Contractor shall state examples and provide past incidents and situations that resulted in Performance Standard Violations.

Training Delivery Method: Learning Management System (LMS)

Sexual Harassment 1-005 The contractor shall provide training regarding sexual harassment in the work place to include legal rights. The Contractor shall impress upon the CSOs the importance of avoiding sexual harassment and the fact that sexual

Attachment 7(B) In-District Phase I Orientation Training Program

ATTACHMENT 7(B)

harassment will not be tolerated in the workplace.

Training Delivery Method: Learning Management System (LMS)

USMS/DOJ Deadly Force Policy

1-006 The contractor shall provide training regarding the Department of Justice use of deadly force policy and USMS use of force policy.

Training Delivery Method: Learning Management System (LMS)

Legal Authority 1-007 The contractor shall provide training regarding the legal authority provided to the CSO while in the performance of their duties under the contract. Additionally, the contractor shall cover the “Administrative Search” legal authority (granted to CSO’s while performing under the contract under 41 CFR 102-74.370, and including Federal Court legal decisions regarding administrative search precedent.

Training Delivery Method: Learning Management System (LMS)

Post Orders 1-008 Contractor shall train every CSO on the understanding of all post orders located at each post. The contractor shall emphasize the importance of post orders and consequences of failure to follow post orders.

Training Delivery Method: Instructor Led or Tailored/Customized LMS to specific District or facility

COURSE TITLE COURSE

NUMBER

SCOPE

Local Rules 1-009 The Contractor shall provide knowledge of Local Rules within the U.S. Courthouses and facilities. Each courthouse adheres to its customarily standards and court practices. This training shall discuss the site specific conduct and practices that are accepted with in the facility and crosswalk them against other courses herein.

Training Delivery Method: Instructor Led or Tailored/Customized LMS to specific District or facility

Emergency Procedures

1-010 The Contractor shall provide knowledge and training of the types of emergency procedures that can take place in the U.S. Courthouses. CSOs shall learn of the emergency procedures involving the types of evacuation, bomb searching, proper room clearing process, weapons of mass destruction handling, and other types of emergencies that could occur in their facility (courthouse) environment.

Training Delivery Method: Instructor Led or Tailored/Customized LMS to specific District or facility

Occupant Emergency Procedures

1-011 Contractor shall ensure every CSO is knowledgeable of the OEP procedures to include the understanding and role that building tenants (monitors) play during an evacuation, Attachment 7(B) In-District Phase I Orientation Training Program

ATTACHMENT 7(B)

role of CSOs during an emergency situation and the role they are to assume if monitors are not present during an OEP incident. CSOs play an important role in securing and evacuating court facilities during an OEP incident.

CSOs shall be trained in proper room clearing procedures during fire evacuation and bomb threat/search situation.

The CSO shall also be trained on the Continuity of Operations Plan, and assisting local emergency services responders. CSO shall be trained on the use of emergency equipment located within the confines of their facility (courthouse).

Training Delivery Method: Instructor Led or Tailored/Customized LMS to specific District or facility

COURSE TITLE COURSE

NUMBER

SCOPE

Facility Awareness 1-012 Contractor shall train every CSO on facility awareness.

CSOs shall learn about the uniqueness of their courthouse to include, maneuvering around the courthouses, stairwell locations, fire exit door operation, perimeter security features, layout of building egress and regress. The contractor shall train on how to secure perimeter doors and functions of nightly intrusions alarms.

Training Delivery Method: Instructor Led Only

SUBJECT SCOPE

32 hour On-the-Job Training (OJT) Paired with experienced CSO or LCSO Review & Examination Contractor shall administer both a practical proficiency demonstration of skills and ability; and a written examination that demonstrates the CSO’s full knowledge and understanding of the subject matter presented as part of In-District Phase I Orientation Training.