CONSULTANT_REFERENCE_CHECK_.docx
DOCX document 21 KB Posted
- Solicitation number
- ST89320192
- Issued by
- Maricopa County, Arizona
About this file
This document is a Consultant Reference Check form and instructions provided by the City of Phoenix, Office of the City Engineer's Design and Construction Procurement section, for the Road Safety Action Plan Safe Streets and Roads for All Fiscal Year 2024 Corridor Study (OPENGOV ID: ST89320192). The reference check process requires responding consultant firms to submit performance evaluations from up to three previous clients who have received similar services. References must be submitted electronically to soq.referencechecks@phoenix.gov by February 13, 2026 at 12:00 p.m. Phoenix time. The form is to be completed by the agency or entity owner directly responsible for project oversight and evaluates consultant performance across seven rating categories: business relationship, team consistency, problem-solving, schedule and budget performance, work quality, innovation and efficiency recommendations, and willingness to contract again. Each reference evaluation is worth up to 7 points, for a maximum total of 21 points available within the overall 1,021-point evaluation criteria.
The reference checks are scored on a four-point scale where 1 equals Unsatisfactory (0.25 points), 2 equals Poor (0.50 points), 3 equals Good (0.75 points), and 4 equals Excellent (1.0 point). The form includes a sample cover letter template for consultants to use when requesting evaluations from previous clients. Once completed, reference evaluation forms become public record and may be released upon request to the consulting firm being evaluated or other entities. The City of Phoenix contact for reference submissions is Contracts Specialist Alissa Bahr at alissa.bahr@phoenix.gov or 602-256-4107. Failure to submit completed reference forms by the deadline will negatively impact a firm's proposal evaluation.
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CONSULTANT REFERENCE CHECK INSTRUCTIONS,
FORM, AND SAMPLE LETTER
The attached Consultant Performance Evaluation Form is to be provided to the agencies or entities for which your firm has recently provided services similar to those requested for this project. Provide the evaluation form to the Owner, or the Owner’s representative directly responsible for oversight of the project to complete and submit to the email box listed below.
The first three references submitted will be accepted and the scores utilized as part of the evaluation process. Each reference check is worth up to 7 points for a total of up to 21 points available.
The form is to be completed by the agency or entity and uploaded to the (email box) at:
soq.referencechecks@phoenix.gov
The procurement identifier is:
OPENGOV ID NO.: ST89320192
Also attached is a sample performance evaluation cover letter that may be used when sending the reference check request.
Sample Consultant Performance Evaluation Cover Letter
Sample Cover Letter Contact Name Address of Reference
(Your Name) is responding to a Request for Qualifications (RFQ) from the City of Phoenix Office of the City Engineer’s Design and Construction Procurement section.
The City is requesting reference information related to our past performance. As a part of the response submittal process, the City is requesting performance evaluations from agencies that our firm has performed services for either in the past or is currently receiving services.
I would appreciate your cooperation in completing the attached Consultant Performance Evaluation form and return by email the completed form by 12:00 pm Phoenix time on February 13, 2026 to soq.referencechecks@phoenix.gov attention:
Contracts Specialist Alissa Bahr City of Phoenix, Office of the City Engineer, Design & Construction Procurement Email Address: alissa.bahr@phoenix.gov Telephone Number: 602-256-4107
Failure to submit the Consultant Performance Evaluation form by the above date will have a negative impact on the proposal we submit for this service. Your cooperation in submitting this form by this date is appreciated.
If you have any questions regarding this request, please contact (your name) at (your telephone number).
Sincerely, INSTRUCTIONS FOR COMPLETING CONSULTANT PERFORMANCE EVALUATION
Evaluate the Consultant’s contract performance in each of the rating areas listed below. On the Consultant Performance Evaluation form, circle the rating from 1 to 4 that most closely matches your evaluation of the consultant’s performance. Comments are not required but appreciated. Every rating area must be scored.
The Design and Construction Procurement section will use the information from this form to evaluate firms competing for contract award. This completed form will become public record and upon request, will be released to the consultant or any other entity.
Please submit the completed form to the address indicated on the bottom of the Consultant Performance Evaluation form.
Thank you for your time and your cooperation.
ST89320192-3- RSAP SS4A FY24 Corridor Study
CONSULTANT PERFORMANCE EVALUATION FOR __________________
(firm name)
In the box below, provide the project title, contracted services provided by the firm, and start and completion date of services. This form is to be completed by the Owner, or the Owner’s representative directly responsible for oversight of the project. The project services evaluated must be relevant to the services of this project. Every rating area must be scored.
RATINGS: Summarize the Consultant performance and circle the number below that corresponds to the performance rating for each category. Please see the rating scale.
1 = Unsatisfactory (.25 pt.); 2 = Poor (.50 pt.); 3 = Good (.75 pt.); 4 = Excellent (1.0 pt.)
| HOW WOULD YOU RANK THE BUSINESS RELATIONSHIP BETWEEN THE OWNER AND THE FIRM? |
| 4 |
Comments:
| WAS THE TEAM PRESENTED IN THE PROPOSAL THE TEAM THAT WORKED ON THE PROJECT TO COMPLETION? |
| 4 |
Comments:
| WAS STAFF PROACTIVE IN SOLVING PROBLEMS THAT MAY HAVE OCCURRED ON THE PROJECT? |
| 4 |
Comments:
| WAS THE CONTRACTED SCOPE OF SERVICES COMPLETED ON TIME AND WITHIN BUDGET? |
| 4 |
Comments:
| HOW WOULD YOU RATE THE QUALITY OF WORK PERFORMED BY THIS FIRM ON YOUR PROJECT? |
| 4 |
Comments:
| DID THE FIRM RECOMMEND EFFICIENCIES OR PROVIDE INNOVATIVE IDEAS OR SUGGESTIONS? |
| 4 |
Comments:
| WOULD YOU BE WILLING TO CONTRACT WITH THIS FIRM AGAIN? (YES = 1 point) |
| YES |
NO
Comments:
TOTAL SCORE
(MAXIMUM 7 POINTS)
Reference Evaluation Provided By:
Name and Title: ___________________________________________________________
Agency/Organization: _____________________________________________________
Date: ____________________________
Telephone Number: ________________________
Email completed form by February 13, 2026 by 12:00 pm Phoenix time to:
soq.referencechecks@phoenix.gov
*EMAIL SUBJECT LINE SHOULD REFERENCE RFx NUMBER
The document should reference the project number and firm for which the reference check is being submitted. If no project number is available, reference the service and firm for which the reference check is being submitted.
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