CONSULTANT_&_CONTRACTOR_REFERENCE_CHECK_.docx

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Attached to
STREET TRANSPORTATION DEPARTMENT RIGHT-OF-WAY GENERAL CONSTRUCTION JOB ORDER CONTRACT
Solicitation number
JOC248
Issued by
Maricopa County, Arizona

About this file

This document is a Contractor Reference Check instruction file issued by the City of Phoenix Office of the City Engineer's Design and Construction Procurement section for the Street Transportation Department Right-of-Way General Construction Job Order Contract (JOC248). The document provides standardized instructions, forms, and a sample cover letter that responding firms must use to obtain performance evaluations from previous clients. Firms are required to submit the first three contractor performance evaluation forms completed by references to soq.referencechecks@phoenix.gov by 12:00 p.m. Phoenix time on January 9, 2026. Each reference check is worth up to 7 points, with a maximum of 21 points available for the three required references, which will be incorporated into the overall evaluation process for contract award. The evaluation criteria assess the contractor's business relationship with the owner, team consistency from proposal through completion, problem-solving capability, schedule and budget performance, quality of work, innovation and efficiency recommendations, and willingness to contract again in the future.

The Contractor Performance Evaluation Form must be completed by the owner or owner's representative directly responsible for project oversight, with ratings on a scale of 1 to 4 corresponding to point values of 0.25 to 1.0 respectively. All rating areas must be scored, and comments are optional but encouraged. The completed forms become public record and will be released to the contractor or other requesting entities upon request. Firms should select references for projects with services similar to those requested in the JOC248 solicitation and communicate the submission deadline and contact information to their references to ensure timely completion and submission.

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CONTRACTOR REFERENCE CHECK INSTRUCTIONS,

FORM, AND SAMPLE LETTER

The attached Contractor Performance Evaluation Form is to be provided to the agencies or entities for which your firm has recently provided services similar to those requested for this project. Provide the evaluation form to the Owner, or the Owner’s representative directly responsible for oversight of the project to complete and submit to the email box listed below.

The first three references submitted will be accepted and the scores utilized as part of the evaluation process. Each reference check is worth up to 7 points for a total of up to 21 points available.

The form is to be completed by the agency or entity and uploaded to the (email box) at:

soq.referencechecks@phoenix.gov

The procurement identifier is:

OPENGOV ID NO.: JOC248

Also attached is a sample performance evaluation cover letter that may be used when sending the reference check request.

Sample Contractor Performance Evaluation Cover Letter

Sample Cover Letter Contact Name Address of Reference

(Your Name) is responding to a Request for Qualifications (RFQ) from the City of Phoenix Office of the City Engineer’s Design and Construction Procurement section.

The City is requesting reference information related to our past performance. As a part of the response submittal process, the City is requesting performance evaluations from agencies that our firm has performed services for either in the past or is currently receiving services.

I would appreciate your cooperation in completing the attached Contractor Performance Evaluation form and return by email the completed form by 12:00 pm Phoenix time on January 9, 2026 to soq.referencechecks@phoenix.gov attention:

Alissa Bahr City of Phoenix, Office of the City Engineer, Design & Construction Procurement Email Address:

Telephone Number: 602-256-4107

Failure to submit the Contractor Performance Evaluation form by the above date will have a negative impact on the proposal we submit for this service. Your cooperation in submitting this form by this date is appreciated.

If you have any questions regarding this request, please contact (your name) at (your telephone number).

Sincerely, INSTRUCTIONS FOR COMPLETING CONTRACTOR PERFORMANCE EVALUATION

Evaluate the Contractor’s contract performance in each of the rating areas listed below. On the Contractor Performance Evaluation form, circle the rating from 1 to 4 that most closely matches your evaluation of the contractor’s performance. Comments are not required but appreciated. Every rating area must be scored.

The Design and Construction Procurement section will use the information from this form to evaluate firms competing for contract award. This completed form will become public record and upon request, will be released to the contractor or any other entity.

Please submit the completed form to the address indicated on the bottom of the Contractor Performance Evaluation form.

Thank you for your time and your cooperation.

STREETTRANSPORTATION DEPARTMENT RIGHT OF WAY GENERAL CONSTRUCTION JOB ORDER CONTRACT - JOC248

CONTRACTOR PERFORMANCE EVALUATION FOR __________________

(firm name)

In the box below, provide the project title, contracted services provided by the firm, and start and completion date of services. This form is to be completed by the Owner, or the Owner’s representative directly responsible for oversight of the project. The project services evaluated must be relevant to the services of this project. Every rating area must be scored.

RATINGS: Summarize the Contractor’s performance and circle the number below that corresponds to the performance rating for each category. Please see the rating scale.

1 = Unsatisfactory (.25 pt.); 2 = Poor (.50 pt.); 3 = Good (.75 pt.); 4 = Excellent (1.0 pt.)

HOW WOULD YOU RANK THE BUSINESS RELATIONSHIP BETWEEN THE OWNER AND THE FIRM?
4

Comments:

WAS THE TEAM PRESENTED IN THE PROPOSAL THE TEAM THAT WORKED ON THE PROJECT TO COMPLETION?
4

Comments:

WAS STAFF PROACTIVE IN SOLVING PROBLEMS THAT MAY HAVE OCCURRED ON THE PROJECT?
4

Comments:

WAS THE CONTRACTED SCOPE OF SERVICES COMPLETED ON TIME AND WITHIN BUDGET?
4

Comments:

HOW WOULD YOU RATE THE QUALITY OF WORK PERFORMED BY THIS FIRM ON YOUR PROJECT?
4

Comments:

DID THE FIRM RECOMMEND EFFICIENCIES OR PROVIDE INNOVATIVE IDEAS OR SUGGESTIONS?
4

Comments:

WOULD YOU BE WILLING TO CONTRACT WITH THIS FIRM AGAIN? (YES = 1 point)
YES

NO

Comments:

TOTAL SCORE

(MAXIMUM 7 POINTS)

Reference Evaluation Provided By:

Name and Title: ___________________________________________________________

Agency/Organization: _____________________________________________________

Date: ____________________________

Telephone Number: ________________________

Email completed form by January 9, 2026 by 12:00 pm Phoenix time to:

soq.referencechecks@phoenix.gov

*EMAIL SUBJECT LINE SHOULD REFERENCE JOC248

The document should reference the project number and firm for which the reference check is being submitted. If no project number is available, reference the service and firm for which the reference check is being submitted.

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