CC VTC Replacement_SOW.pdf

STATEMENT OF WORK

Video Teleconferencing (VTC) System Replacement Commander's VTC Conference Room

PREPARED FOR:

561st Network Operations Squadron (NOS)

160 Patrick Street, Building 1844 Peterson Space Force Base (PSFB), Colorado

DATE: 25 June 2026

561st NOS | Statement of Work

Table of Contents Table of Contents

1.0 Introduction and Scope

2.0 System Requirements

3.0 Contractor Responsibilities

4.0 Deliverables & Schedule

5.0 General Information

Security & Access

Personnel Conduct

Hours of Operation

Supply Chain & Security Compliance

Federal Holidays and Down Days

1.0 Introduction and Scope

This Statement of Work (SOW) outlines the requirements for a contractor to provide all necessary personnel, equipment, supplies, transportation, tools, materials, and supervision to design, procure, install, and maintain a complete Video Teleconferencing (VTC) system. The system will be installed in the Commander's VTC Conference Room at the 561st Network Operations Squadron (NOS), 160 Patrick Street, (Building 1844) Peterson Space Force Base (PSFB), Colorado.

The primary objective is to replace the outdated system with a new, fully integrated VTC solution capable of supporting NIPR and SIPR teleconferencing. This update will ensure continued access for in-house briefings at all required classification levels.

2.0 System Requirements

The new VTC system must meet the following minimum technical specifications:

Feature Requirement

Conferencing Must support unclassified phone conferencing, as well as unclassified (NIPR) and secure (SIPR) video conferencing.

Displays Must include total of four video displays, two (2) video displays on the front wall. One (1) video display on each side walls.

Input Sources Must accept and display input from NIPR and SIPR PCs at an operator station (via KVM).

Display Flexibility Must be capable of displaying any input source on any of the four displays, allowing for both independent viewing of separate sources and simultaneous, unmirrored viewing across the displays.

Audio Must include microphones sufficient to cover the entire conference space and integrate with the existing speaker system for full room audio.

Video Camera Must have a video solution capable of capturing both the entire conference room and a focused view of the head of the table.

Controls All system functions must be controllable via a single touch screen panel located at the head of the conference table.

Classification Signage LED signage must be installed above the doorway and above the front displays to clearly indicate the current classification level of the room.

Component Vetting All system components must be new (not remanufactured or “gray market”) and listed on the Department of Defense Information Network (DoDIN) Approved Products List (APL).

Feature Requirement

Security The system must support multiple classification levels using NIAP or JITC-approved hardware/software, have no wireless/Bluetooth capability, and include a Cybersecurity assessment report detailing STIG compliance.

Specialty Hardware If Crestron equipment is used, the programmer must hold a Gold Level Crestron Programmer certification.

Device Constraints Absolutely no unauthorized wireless capabilities (Wi-Fi, Bluetooth) or unauthorized local storage media allowed on installed devices. Hardware must be physically or firmware-disabled to meet secure facility standards.

3.0 Contractor Responsibilities

The contractor is responsible for the complete lifecycle of the project, from design to post-installation support.

Phase Key Responsibilities

Contractor Oversight Appoint a single Point of Contact (POC) for all task execution. All design plans, deviations, or modifications must be documented and approved by the assigned 561st NOS Project Manager (PM) before implementation.

The contractor must comply with all applicable federal, state, and local laws and obtain any necessary permits.

Design & Procurement

Develop a detailed design plan and obtain approval from the 561st NOS PM. Procure all specified equipment and software in compliance with federal acquisition regulations.

Installation Install all new equipment, including all internal A/V wiring. The government will provide necessary power and network drops. The contractor will carefully remove and set aside all existing hardware being replaced for 561 NOS inspection.

Testing & Quality Conduct comprehensive system tests to verify all requirements are met.

Correct any identified deficiencies.

Cleanup Upon completion, remove all associated debris, packaging, and old components from the installation site, leaving the area clean.

Training Provide comprehensive hands-on training to designated 561st NOS personnel, specifically focusing on key operators, covering the system’s operation, troubleshooting, and daily maintenance.

Warranty & Support Provide a minimum one-year warranty on all parts and installation.

During the warranty period, provide comprehensive technical support via phone and guarantee on-site support within 48 hours for outages that cannot be resolved remotely.

4.0 Deliverables & Schedule

Deliverable Description Due Date

Initial Design Proposal

Detailed design plans for the conference room system.

Within 15 days of contract award.

Monthly Progress Reports

Reports detailing work progress, issues, and resolutions.

Weekly.

Component List A list of all component part numbers, quantities, and spec sheets for security review.

Submitted as part of the technical evaluation.

Installation & Testing All equipment installed, connected, tested, and fully operational.

Within 90 days of contract award.

Installation Completion Report

Documentation of completed installation and testing results.

Upon installation completion.

Training Materials & Schedule

All training documentation and a schedule for the training session(s).

Prior to conducting training.

User Training Hands-on training for designated personnel and key operators.

No later than 7 days after post-installation inspection.

Operations & Maintenance Manual

One physical copy and one digital (CD-ROM) copy.

At the time of user training.

As-Built Drawings A complete wiring diagram of the final VTC installation.

No later than 14 days after post-installation inspection.

Warranty Documentation

Detailed warranty terms, conditions, and start date.

Upon final acceptance of work.

Punch List Completion

All final inspection punch list items completed. Within 14 days of final inspection.

Final Acceptance Report

A comprehensive report certifying all work is complete per the SOW.

At project completion.

5.0 General Information

Security & Access All contractor personnel requiring access to the classified system during testing must possess a minimum Secret security clearance. All personnel will be escorted while in Building 1844. A personnel list (name and driver’s license number) must be provided to the PM for a Tier 1 background check at least 5 business days prior to any site visit. All personnel must be U.S.

citizens.

Personnel Conduct Contractor personnel shall present a neat, professional appearance and identify themselves as contractors in all communications.

Hours of Operation Standard work hours are Monday through Friday, 07:30 to 16:00. Work outside these hours, including on weekends or federal holidays, requires pre-approval from the 561st NOS Project Manager.

Supply Chain & Security Compliance In accordance with DoDIN APL requirements, all assets delivered under this contract must be clear of “gray market” supply chains. The contractor must provide a Certificate of Volatility for all installed displays and KVMs to ensure no unauthorized memory retention of classified data occurs upon system power-down.

Federal Holidays and Down Days The Contractor shall not perform under this contract on federal holidays or site-unique down-days unless expressly authorized by Peterson SFB and coordinated with the 561st NOS POC.

Recognized Holidays

New Year’s Day Juneteenth Day Veteran’s Day

Martin Luther King Jr.

Birthday

Independence Day Thanksgiving Day

President’s Day Labor Day Christmas Day

Memorial Day Columbus Day

Client Signature Date Provider Signature Date