Attachment L - Reference Questionnaire.pdf
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- Solicitation number
- ITN-12216
- Issued by
- Jackson County, Gulf Breeze City, Florida
About this file
Attachment L is a Reference Questionnaire form from the Florida Department of Corrections (FDC) for Invitation to Negotiate (ITN) number FDC-ITN-25-070, related to the Operation and Management of Contractor-Operated Correctional Facilities. The document is a standardized evaluation tool designed to assess vendor performance by collecting detailed reference information through 12 scored questions covering contract implementation, deadline adherence, report accuracy, staff performance, customer service, and willingness for future collaboration. References are asked to rate various aspects of a vendor's performance on a point scale, with potential total scores ranging from 0 to 52 points, which will likely be used as part of the vendor selection process for the Graceville Correctional Facility contract.
The questionnaire provides a systematic method for gathering qualitative and quantitative feedback about a vendor's historical performance, with specific scoring mechanisms that reward positive contract execution. Questions evaluate critical areas such as milestone completion, reporting accuracy, staff knowledge, cooperative work approach, and overall contract management effectiveness. The scoring system incentivizes excellent performance by allocating higher points for superior ratings, with maximum point allocations for categories like contract implementation (8 points), key staff performance (8 points), and willingness to re-contract (8 points). By using this structured reference check, the Florida Department of Corrections can obtain standardized, comparable assessments of potential contractors' past performance to inform their selection process for the correctional facility management contract.
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Text version
ATTACHMENT L
REFERENCE QUESTIONNAIRE
FDC-ITN-25-070
Operation and Management of Contractor-Operated Correctional Facilities
This form will be completed by the Department utilizing the information provided on Form 4, Business Experience.
Vendor’s Name:
Reference’s Name:
Primary Contact Person: Alternate Contact Person:
Primary Phone Number: Alternate Phone Number:
The following questions will be asked of each reference. Score
1. Briefly describe the services the Vendor performed for your organization: N/A
2. How would you rate the contract implementation with this Vendor? Excellent = 8, Good = 6, Acceptable = 4, Fair = 2, Poor = 0
3. Did the Vendor consistently meet all of its performance/milestone deadlines? Yes = 4, No = 0
4. Did the Vendor submit reports and invoices that were timely and accurate? Yes = 4, No = 0
5. Did you impose sanctions, penalties, liquidated damages, or financial consequences on the Vendor during the last 12 months? Yes = 0, No = 4
6. How would you rate the Vendor’s key staff and their ability to work with your organization? Excellent = 8, Good = 6, Acceptable = 4, Fair = 2, Poor = 0
7. Did you ever request dismissal of any key staff? Yes = 0, No = 4
8. Did the Vendor’s project/Contract Manager effectively manage the contract? Yes = 4
No = 0
9. How would you rate the Vendor’s customer service? Excellent = 8, Good = 6, Acceptable = 4, Fair = 2, Poor = 0
10. Was the Vendor’s staff knowledgeable about the contract requirements and scope of services? Yes = 4, No = 0
11. Did the Vendor work cooperatively with the organization during the course of the contract? Yes = 4, No = 0
12. Would you contract with this Vendor again? Yes = 8, No = 0
Total Score:
Reference Verified by:
Name (printed) Title
Signature Date
File details come from the government source that posted it. Updated .