Attachment F_Labor Category Descriptions.docx
DOCX document 24 KB Posted
- Solicitation number
- FDA-22-SOL-1231488
About this file
This document contains labor category descriptions and details for a federal solicitation seeking audio visual support, design, installation and equipment/system services. Key labor categories required include program manager, program planner, project manager, operations manager, production specialist, post-production specialist, audio visual support technicians senior and junior, audio visual service technician, audio visual installation technician, audio visual design engineer, audio visual programmer, electrician, and carpenter. The solicitation will provide these services principally for the Food and Drug Administration located in the Washington D.C. metropolitan area including its White Oak campus. Technical services involve maintenance, installation and configuration of a wide range of AV equipment and systems. Non-technical services include meeting room preparation and furniture layout. The contractor must have the capability to procure and maintain software licenses. The consolidated requirements are being solicited as an 8(a) small business set-aside with proposals due by the close of the solicitation.
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Labor Category Labor Category Descriptions
Program Manager
Program Manager shall be qualified as having experience supervising all program elements to ensure the program meets or exceeds client expectations. Determines the most cost-effective means of achieving client goals. Serves as primary point of contact with client, assuring that the client is up to date on program status and overall progress. Guides the development of program components and acts as quality assurance officer overall program elements. responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations. Provide overall direction of program activities. Manage and maintain contractor interface with the COR and senior levels of the customer’s organization.
Minimum experience:
· A Bachelor’s degree in a relevant field; or:
· 5 years relevant experience commensurate with the Program Manager position; or
· Relevant experience in managing large A/V Implementation contracts over $3 million dollars.
| Program Planner |
| Program Planner shall be qualified as having experience producing reports and deliverables including evaluation reports, market study reports, and matrix-style comparisons of products vs. requirements. Generates internal weekly reports detailing customer interactions and current customer status reports. Provides internal monthly/weekly reports on collaboration activities and status. Administers software licenses and documents and maintains a status of licenses for hardware and software products and Accountable Property Lists. |
Minimum experience:
· Associates Degree or 4 years relevant experience commensurate with the Program Planner position in lieu of the degree.
· Relevant experience in coordinating large AV Implementation contracts over $3 million dollars.
| Project Manager |
| Project Manager shall be responsible for successful execution and completion of one or more projects. Leads a team of resources to monitor, track, and own the progress of tasks within the project plan. Interfaces with the customer concerning technical and operational issues, contractual clarifications and proper supervision and accounting of all project personnel. May lead a team of consultants within one or more projects. May perform one or more of the following activities: assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedule to ensure timely completion of project, meeting deadlines of project, project scope management, project time management, project cost management, project quality management, project human resource management, project communications management, project risk management, and project procurement management. Coordinate between designer, client, COR and senior level management. Maintain project schedule in accordance with the project's plan. Work very closely with the AV Design Engineer, Installation technician, programmer, electrician and carpenter in supervising all work performed and equipment delivery and installation to ensure optimum performance of AV systems. |
Minimum experience:
· Project Management Professional (PMP) certification, and
· Bachelor’s Degree in a relevant field; or:
· 5 years relevant experience commensurate with the Project Manager position; or
· relevant experience in managing large A/V Implementation contracts over $3 million dollars
| Operations Manager |
| Operations Manager shall be qualified as having experience applying technical expertise and project management experience to manage project teams on conventional and unconventional projects. Also performs the basic project functions of production coordination, planning, organizing, directing, controlling, financial management and marketing assistance. |
Minimum experience:
Associates Degree or 4 years of relevant experience in lieu of the degree -Certified Technology Specialist (CTS)
| Production Specialist |
| Production Specialists shall be qualified by having four years direct experience managing and providing full production and support using multiple technical platforms such as Zoom, Adobe Connect, MS Teams and WebEx for conferences, meetings, training seminars and customer events to include post-production exhibit, video and recording editing. The specialist should have a strong understanding of the events and conference industry for both in-person and virtual events, including audio-visual management best practices, mobile applications, and technical production. Operates equipment and coordinates the integration of meeting production and presentation applications/formats. Proficient in all aspects of the conference planning, meeting preparation and production. Oversees preparation and planning of meetings and special events. Organize and build solid relationships with internal and external partners to achieve organizational identity and business goals. Strong attention to detail, well organized and strengths in project management. |
Minimum experience:
· Minimum – Four (4) years of relevant experience.
· Audio Visual Technician (AVT) certified.
| Post-Production Specialist |
| Post-Production Specialists shall be qualified by having four years general experience specializing in post-production film/video editing to assure a quality final product. Operates equipment and coordinates the integration of video production and graphic design technology. |
Minimum experience:
· Minimum – Associates Degree in a Technical Field or 4 years of relevant experience in lieu of the degree.
| Audio Visual Support Technician Senior |
| The Audio Visual Support Technician Senior, shall be qualified by having a minimum of four years of progressive experience in the field of multimedia audio visual, including three years of specialized experience in a highly multimedia audio visual disciplines involving a range of solutions. At least two years of general experience must be concentrated, hands-on experience in the specific disciplines of multimedia audio visual support. Audio Visual technician responsibilities are to set up teleconferences and/or audio visual equipment for meetings and conferences on FDA sites or off-site conference facilities arranged by customers. Operates equipment during meetings and disassembles equipment upon completion. Operation of conference, meeting and training room AV/IT, sound systems and telephone technology. Preparation and support for Webcast, Web-meeting, Webinar and video teleconferences. Have proficiency in use and maintenance of room scheduling system. Includes but is not limited to technical troubleshooting of AV setup, Periodic re-imaging of training computers, Invoking warranties of computer equipment for repair or replacement, arranging for the installation of new telephone and data ports, Activation of new and existing telephone and data ports, Assist meeting presenters with access to local accounts and to network accounts, Setting appropriate room lighting and climate control, Arranging for transcription services, Room setup and furniture configuration. |
Minimum Experience:
· Associates degree or 2 years relevant experience.
· Versed in use of AMX and Creston equipment, Network and Audio, VTC training or similar.
| Audio Visual Support Technician Junior |
| The Audio Visual Support Technician Junior shall be qualified by having a minimum of two (2) years’ experience in assembling and operating audio visual and teleconferencing systems of all types. Functional Responsibility: Sets up teleconferences and/or audio visual equipment for meetings and conferences at customer sites or off-site conference facilities arranged by customers. Operates equipment during meetings and disassembles equipment upon completion. Junior Audio Visual technician under direction of Operations Manager and Senior Audio Visual Technician assist in setting up teleconferences and/or audio visual equipment for meetings and conferences on FDA sites or off-site conference facilities arranged by customers. Operates equipment during meetings and disassembles equipment upon completion. Operation of conference, meeting and training room AV/IT, sound systems and telephone technology. Preparation and support for Webcast, Web-meeting, Webinar and video teleconferences. Have proficiency in use and maintenance of room scheduling system. Includes, but is not limited to, technical troubleshooting of AV setup, periodic re-imaging of training computers, invoking warranties of computer equipment for repair or replacement, arranging for the installation of new telephone and data ports, activation of new and existing telephone and data ports, assist meeting presenters with access to local accounts and to network accounts, setting appropriate room lighting and climate control, arranging for transcription services, room setup and furniture configuration. |
Minimum Experience:
· Associates Degree or 2 years relevant experience.
| Audio Visual Service Technician |
| Audio Visual Service Technician performs service, installs and configures wide range of AV equipment, builds and wires AV equipment racks, Execution of wire pulling, device rigging, cable termination and testing, system testing and commissioning, display and adjustment, system documentation, system trouble shooting, control system integration. Maintain knowledge of AV industry products and functions. |
CTS and CTSI certified
| Audio Visual Installation Technician |
| Audio Visual Installation Technician’s responsibilities are to install and configure wide range of AV equipment, build and wire AV equipment racks, train assistant techs, train clients on systems. Execution of wire pulling, device rigging, cable termination and testing, system testing and commissioning, display and adjustment, system documentation, system trouble shooting, control system integration. Maintain equipment service protocol to include regular manufacturers recommended maintenance of equipment, and follow a risk based service plan that provides preventive maintenance or periodic replacement. Maintain knowledge of new and emerging AV industry products and functions. |
· CTS and CTSI certified
Audio Visual Design Engineer
The Audio Visual Design Engineer’s responsibility is the expertise in the design, development, and integration of multimedia presentation systems, audio reinforcement systems, audio teleconferencing systems, video teleconferencing systems, AMX and Crestron control systems, and other related audiovisual equipment and or systems. Specialized and in-depth comprehensive knowledge and experience in the A/V technologies field. Duties are varied and complex often involving research analysis.
· CTS /CTSI certified
· Bachelor’s Degree in a relevant field; or 5 years relevant experience commensurate with the Project Manager position; or
· Certified in designing Creston and AMX systems, Network configurations.
Audio Visual Programmer
The Audio Visual Programmer will have expert level experience in programming Crestron and/or AMX Control Systems. The Audio Visual Programmer will have a strong background in integrating AV and IT Systems. Will have experience reading wiring diagrams and system design drawings. The programmer will have experience in Graphical User Interface and general graphic design skills and experience in Audio Visual systems design and installation.
Minimum Experience:
· Associates degree or 5+ years of relevant experience in lieu of the degree.
· CTS-I, EAVA, A/V Control Systems Networking, AMX ACE Programmer, Crestron programmer.
Electrician
Electrician performs a variety of electrical trade functions such as the installation, maintenance, or repair of equipment for the generation, distribution, or utilization of electric energy. Work involves most of the following: Installing or repairing any of a variety of electrical equipment such as generators, transformers, switchboards, controllers, circuit breakers, motors, heating units, conduit systems, or other transmission equipment related to Audio Visual System installation or repair and providing detailed floorplans to be reviewed by GSA for review before work to be performed.
Education Level/Experience Required: Requires a high school diploma or its equivalent. Have completed an apprenticeship and/or formal training in area of specialty with at least 5 years of experience in the field or in a related area.
Carpenter
Carpenter performs the carpentry duties necessary to maintain, in good repair, building woodwork and equipment such as walls, counters, benches, partitions, doors, floors, stairs, casings, and trim made of wood. Work involves most of the following: Planning and laying out of work from blueprints, drawings, models, or verbal instructions, using a variety of carpenters hand tools, portable power tools and standard measuring instruments; making standard shop computations and providing detailed floorplans to be reviewed by GSA for work to be performed.
Education Level/Experience Required: Requires a high school diploma or its equivalent. Have completed an apprenticeship and/or formal training in area of specialty with at least 5 years of experience in the field or in a related area.
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