Attachment E - RFP No. S-19800-00014589_Final~1.pdf
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- Solicitation number
- S-19800-00014589
- Issued by
- Marion County, Oregon
About this file
This document is a Reference Check Form for RFP No. S-19800-00014589, a Digital Accessibility Audit for the Oregon Judicial Department (OJD) Public Facing Content. The form is designed to gather reference feedback from previous clients of a proposer, with the goal of evaluating the proposer's performance across five key areas. These areas include overall quality of services, adherence to budget and timeline, responsiveness to customer service issues, compliance with agreement terms, and likelihood of future service procurement.
The reference evaluation uses a scoring system ranging from 0-6, where 0 represents "Not satisfied," 3 represents "Satisfied," and 6 represents "Extremely satisfied." The form provides space for a numerical score and comments for each of the five evaluation criteria. The questions are structured to comprehensively assess the proposer's past performance, covering service quality, project management, customer support, contractual compliance, and potential for future business relationships. The form is intended to help the OJD make an informed decision about selecting a vendor for their digital accessibility audit project.
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RFP No. S-19800-00014589 – Digital Accessibility Audit – OJD Public Facing Content Attachment E
ATTACHMENT E - REFERENCE CHECK FORM
Proposer Name: __________________________________________
Reference Entity: __________________________________________
Reference Contact Name: __________________________________________
Contact Telephone Number: __________________________________________
Contact Email Address: __________________________________________
Detailed description of project proposer completed for reference entity:
Please rate questions 1 – 4 on a scale of 0-6:
0 = Not satisfied 3 = Satisfied 6 = Extremely satisfied.
Please answer question 5 with a yes or no:
No = 0 Yes = 6
1. How would you rate the Proposer’s overall quality and delivery of services provided vs.
expectations?
Score: __________
Comments: ______________________________________________________________________________
RFP No. S-19800-00014589 – Digital Accessibility Audit – OJD Public Facing Content Attachment E
2. How well did the Proposer stay within the original budget and timeline?
Score: __________
Comments: ______________________________________________________________________________
3. How would you rate the Proposer’s responsiveness to customer service issues and special requests, including addressing concerns and correcting problems (e.g., reported problems, changes, billing, etc.)?
Score: __________
Comments: ______________________________________________________________________________
4. How would you rate Proposer’s compliance with the terms and conditions of the agreement?
Score: __________
Comments: ______________________________________________________________________________
5. Would your firm choose to purchase services from Proposer again in the future?
Score: __________
Comments: ______________________________________________________________________________
| Proposer Name: __________________________________________ |
| Reference Entity: __________________________________________ |
| Reference Contact Name: __________________________________________ |
| Contact Telephone Number: __________________________________________ |
| Contact Email Address: __________________________________________ |
File details come from the government source that posted it. Updated .