Attachment E - RFP No. S-19800-00014538_Final.pdf
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- Attached to
- Veteran Treatment Court Expansion Services
- Solicitation number
- S-19800-00014538
- Issued by
- Oregon
About this file
Reference Check Form for Veterans Treatment Court Program Expansion Consulting Services
This is a Reference Check Form (Attachment E) for RFP No. S-19800-00014538 for Veterans Treatment Court Program Expansion Consulting Services. The form is to be completed by reference entities to evaluate proposers' performance on previous projects. References must provide detailed descriptions of projects the proposer completed for their entity and identify the proposer name, reference entity, reference contact name, contact telephone number, and contact email address on the form.
The reference evaluation uses a scoring system for five questions assessing the proposer's performance. Questions 1 through 4 are rated on a scale of 0-2, where 0 equals not satisfied, 1 equals satisfied, and 2 equals extremely satisfied. These questions address overall quality and service delivery versus expectations, adherence to original budget and timeline, responsiveness to customer service issues and special requests, and compliance with agreement terms and conditions. Question 5 is a yes or no question scored as 0 for no and 2 for yes, asking whether the firm would choose to purchase services from the proposer again in the future. Each question includes space for detailed comments from the reference contact.
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RFP No. S-19800-00014538 – Veterans Treatment Court Program Expansion Consulting Services Attachment E
ATTACHMENT E - REFERENCE CHECK FORM
Proposer Name: __________________________________________
Reference Entity: __________________________________________
Reference Contact Name: __________________________________________
Contact Telephone Number: __________________________________________
Contact Email Address: __________________________________________
Detailed description of project proposer completed for reference entity:
Please rate questions 1 – 4 on a scale of 0-2:
0 = Not satisfied 1 = Satisfied 2 = Extremely satisfied.
Please answer question 5 with a yes or no:
No = 0 Yes = 2
1. How would you rate the Proposer’s overall quality and delivery of services provided vs.
expectations?
Score: __________
Comments: ______________________________________________________________________________
RFP No. S-19800-00014538 – Veterans Treatment Court Program Expansion Consulting Services Attachment E
2. How well did the Proposer stay within the original budget and timeline?
Score: __________
Comments: ______________________________________________________________________________
3. How would you rate the Proposer’s responsiveness to customer service issues and special requests, including addressing concerns and correcting problems (e.g., reported problems, changes, billing, etc.)?
Score: __________
Comments: ______________________________________________________________________________
4. How would you rate Proposer’s compliance with the terms and conditions of the agreement?
Score: __________
Comments: ______________________________________________________________________________
5. Would your firm choose to purchase services from Proposer again in the future?
Score: __________
Comments: ______________________________________________________________________________
| Proposer Name: __________________________________________ |
| Reference Entity: __________________________________________ |
| Reference Contact Name: __________________________________________ |
| Contact Telephone Number: __________________________________________ |
| Contact Email Address: __________________________________________ |
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