Attachment_E_-_Pardon_our_Dust_Program.pdf

This document is an attachment to a Request for Proposal issued by the City of Phoenix, Arizona for a Passenger Flow Management Solution and Services contract at Phoenix Sky Harbor International Airport. The RFP (Number 26-0285) seeks a turn-key passenger flow management system through a sealed competitive bidding process. The contract term is seven years, commencing on or about January 1, 2027, with the effective date upon award by City Council, conditioned upon signature and recording by the City Clerk's department as required by the Phoenix City Charter. The agreement will terminate upon the earliest occurrence of reaching the end of the contract term (including any extensions exercised) or termination pursuant to the agreement's provisions. Technical support for the City's Procurement Portal is available through the support function or via email at procurement-support@opengov.com, with other solicitation-related inquiries directed to the designated procurement officer.

Attachment E of the RFP establishes the "Pardon our Dust Program," which sets forth minimum notice requirements for submitting impairment notices related to the project. Detailed program information and instructions for submitting these notices are available on the program's website at https://www.pardonourdust.com/index.html. This program requirement ensures that offerors understand and comply with notification protocols regarding any service disruptions or operational impairments during the implementation and delivery phases of the passenger flow management solution.