Attachment A Functional and Technical Requirements~1.xlsx
XLSX spreadsheet 15 KB Posted
- Attached to
- Mobile Surveillance Units
- Solicitation number
- 00002425
- Issued by
- Oregon
About this file
This is a Functional and Technical Requirements document (Exhibit A) for a Mobile Surveillance Units procurement by the City of Portland, Oregon. The document outlines 36 essential, strongly preferred, preferred, and optional tasks organized into eight categories: deployment of mobile surveillance units, operationalization, repair and upgrade response time, maintenance and upgrade notifications, continual monitoring, immediate notification of security events, data collection and security, relocation and removal of units, training, customer service and support, streaming service, and leasing options. Essential requirements include deploying units in accordance with task orders, activating and maintaining units with minimal service interruption, conducting routine and emergency repairs, reporting outages within 24 hours, providing 24/7 monitoring, notifying City personnel of security events, implementing technical upgrades at no cost, collecting and managing video feed, ensuring secure data transmission and storage with appropriate encryption standards, providing a web-based dashboard compatible with major browsers, maintaining data retention requirements, relocating units upon request, removing units upon contract termination, and providing training and customer support services. Strongly preferred and preferred requirements include deploying units within two weeks of task order receipt, responding to repair requests within 24 hours with repairs completed within 48 hours, providing at least two days' notice for non-emergency maintenance, implementing automated monitoring functions, notifying personnel via SMS or email, and establishing monitored boundaries with automatic response capabilities.
The document does not contain information regarding pricing terms, contract duration, renewal options, set-asides, incumbent contractors, funding sources, or other financial details. The requirements are presented as a supplemental checklist intended to complement other proposal components such as project approach and understanding, with proposers instructed to indicate whether they can deliver each requirement and provide brief clarifying comments limited to 1,200 characters where applicable.
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Text version
Exhibit A # TASK Category Essential strongly preferred preferred optional
REQUIREMENTS
(Section B)
RFP# 00002425
Please note that this document is supplemental and is not intended to replace other components (such as project approach and understanding) of the proposal submission.
Can you deliver?
Select one (mark X) Proposer may use this space to briefly comment (especially to clarify or highlight a point of distinction); more complete descriptions belong in the proposal content.
If "yes with adjustments", however, please explain. For example, firm's system is configured to do X, Y, Z and not A, B. C. For example, the firm does not provide that service but can customize it for the client at an additional fee.
Limit comments to 1,200 characters (with spaces). Consider pasting text to avoid losing original content.
| NO | YES | YES with Adjustments | Amplifying comments | ||||
| 1 | Deployment of Mobile Surveillance Units | essential | Deploy units in accordance with Task Order provided by City. Units must be eaistly depolyed and ready to use. | ||||
| 2 | Deployment of Mobile Surveillance Units | preferred | Deploy unit(s) within 2 weeks of receipt of City's Task Order | ||||
| 3 | Operationalize | essential | Activate unit(s) in accordance with Task Order provided by City. | ||||
| 4 | Operationalize | essential | Conduct routine on-site maintenance of units to ensure that Equipment and related services of each Unit is in good working order, with minimal service interruption, and ensure they are up to date with current technology and other information assurance requirements. | ||||
| 5 | Operationalize | essential | Provide emergency repair Services to equipment that experiences failures that could prove hazardous. | ||||
| 6 | Operationalize | essential | Conduct non-emergency on-site repairs of units to ensure that Equipment and releated services of each unit is in good working order, with minimal servie interruptin as needed or instructed by City. | ||||
| 7 | Operationalize | essential | Report Equipment or related Services outages wtihin 24 hours of occurrence, impact to data, firmware or hardware whether pertinent to dashboard or to the camera Products and provide periodic updates regarding restoration of Service. | ||||
| 8 | Operationalize | essential | The Contractor will incorporate and implement all significant technical upgrages for the units as they become available, at no charge to the City. | ||||
| 9 | Repair and Upgrade Response Time | preferred | Upon receipt of City's request for repair, Contractor shall respond within 24 hours and provide repair or replacement withing 48 hours. | ||||
| 10 | Maintenance, Repair and Upgrade Notifications | preferred | Provide at least 2 days notice of maintenance, repairs (excluding emergency repairs), and upgrades. | ||||
| 11 | Continual Monitoring | essential | Monitor designated locations 24 hours a day, 7 days a week, 52 weeks a year. | ||||
| 12 | Continual Monitoring | strongly preferred | Automated monitoring function | ||||
| 13 | Immediate Notification of Security Event | essential | Notify specified City personel when a security event is detected. | ||||
| 14 | Immediate Notification of Security Event | strongly preferred | Notify designated City personnel of security event via SMS and/or email. | ||||
| 15 | Immediate Local Notification | essential | Use lights and two-way communication system to notify intruder of detection and instruct them to leave premises. | ||||
| 16 | Automated Immediate Local Noticiation | strongly preferred | Ability to set boudaries or zones that are monitored and automatic response such as lights and automatic audio recordings are played at location if a security event is detected. | ||||
| 17 | Data Collection | essential | Collect, manage, maintain, and provide video feed in accordance with retention requirements. | ||||
| 18 | Data and records: secure transmission, storage and access | essential | Ensure the confidentiality, integrity, and availability of collected data/video feed by employing appropriate safeguards to propertly protect all components/assets of the overall architechture; minimize risk through implementation of effective technical, administrative and physical security controls; and maintain a business and disaster recovery plan that mitigates compromise or loss of data beyonds its intended use. | ||||
| 19 | Data and records: secure transmission, storage and access | essential | Provide a database to store data and imagery (video) and Hosted application to support the tasks and Services related to the units. No product will be Hosted on the City’s network or workstations nor require City administrator privileges. | ||||
| 20 | Data and records: secure transmission, storage and access | essential | When data is stored and transmitted, adhere to required technology security and data protection protocols that safeguards data including Personally Identifiable Information (PII). Maintain the applicable encryption standards or certificates for data storage, web traffic, secure file transfer protocols (FTP), and transport (such as WiFi Networks). |
21 Data and records: secure transmission, storage and access essential In a responsive manner, provide the City with all necessary information needed, whether by routine administrative communications or more formal data requests.
22 Data and records: secure transmission, storage and access essential Provide secure web-based dashboard(s), or web-based interface solution equivalent, to view, download, and playback video feed of security events at unit locations. No product will be Hosted on the City’s network or workstations nor require local administrator privileges. The web-based solution will be compatible with at least Microsoft Edge, Google Chrome, Apple Safari (mobile and Mac based) and smartphones. HTML 5 based implementation is preferred.
| 23 | Data and records: secure transmission, storage and access | essential | The dashboard’s main public login page and all screens upon login shall provide easy to find Contractor contact information; and the dashboard will include a frequently asked question (FAQ) page that has been reviewed and approved by the City. |
| 24 | Data and records: secure transmission, storage and access | essential | The vendor will provide user-training tailored to the customer using the dashboard such as technical support by phone or brief “how to” videos. |
| 25 | Data and records: secure transmission, storage and access | essential | Permissions to data available in the “dashboard” is tailored to the customer accessing its website such as the city staff. |
| 26 | Data and records: secure transmission, storage and access | essential | At a minimum, a web-based interface solution or “dashboard” allows City staff to review video feed so it can detect security event. |
| 27 | Data and records: secure transmission, storage and access | essential | Maintain data and records in accordance with retention requirements. Retrieval of archived information shall be available and completed by the contractor. |
| 28 | Data and records: secure transmission, storage and access | essential | Export data in industry standard formats such as but not necessarily limited to comma separated values (.csv), Excel (.xsl or .xlsx), GeoJSON (.geoson) and compressed (.zip) shapefile or geodatabase. |
| 29 | Data and records: secure transmission, storage and access | essential | Clearly report any data fusion that can include merging video and audio and other sources |
| 30 | Relocation of Units | essential | Upon City's request, vendor will provide relocation services for units. |
| 31 | Relocation of Units | essential | City shall have the ability to move units at its discretion. |
| 32 | Removal of Units | essential | Upon the end or termination of the contract or by direction of the City, remove units. |
| 33 | Training | essential | Provide training services and materials necessary to ensure the proper operation of the unit(s) and performance of those functions for which the City staff will be responsible to operate and review. |
| 34 | Customer Service and Support | essential | Provide support Services inclusive of telephonic and web-based customer service. |
| 35 | Streaming Service | essential | Provide streaming services for real time video feed |
| 36 | Leasing | essential | Provide leasing option for units |
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