ATTACHMENT_A_-_Desired_Integrations_and_Programs_List.docx

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Attached to
Integrated Electronic Health Record (EHR) and Social Service Case Management System - Human Services ARPA
Solicitation number
23-0840-RFP
Issued by
Pinellas County, Clewiston City, Florida

About this file

The document is an attachment from Pinellas County, Florida, detailing desired interfaces, data exchanges, and system integrations for Human Services. The file comprehensively lists potential integrations with external entities such as State Health Management System, hospital systems (BayCare, Bayfront, Advent Health), pharmacy benefit management, and various healthcare and social service platforms. The primary objective is to establish data sharing capabilities across multiple systems to improve care coordination, program planning, and performance review, with priority levels ranging from high to low for different integration opportunities.

The proposed integrations are part of a broader initiative to implement an Integrated Electronic Health Record (EHR) and Social Service Case Management System funded through ARPA (American Rescue Plan Act). The system aims to create a unified platform for proactive service delivery, supporting functions like client management, eligibility tracking, provider engagement, invoice management, and advanced analytics. Key integration targets include systems like Florida HIE, E-FORCSE Prescription Drug Monitoring Program, and various community partner platforms, with the ultimate goal of enhancing data exchange, care coordination, and decision-making across Pinellas County's human services ecosystem.

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ATTACHMENT A

· Human Services Desired Interfaces and Data Exchanges

· Human Services Desired Internal System Integrations List

· Human Services Sample Programs List

Human Services Desired Interfaces and Data Exchanges Desired interfaces and data exchanges with external entities/systems and internal systems. Pinellas County collaborates with a range of community partners for service delivery across multiple continuums. In many cases, data is shared to help with care coordination, program planning, performance review, and other reasons. The following are listed as desired interfaces and data exchanges for informational purposes. In some cases, the goal will be to automate our operational exchange of secure data with our partners (ie: not direct system interfacing), in other instances, where opportunities exist, the collaboration may include a closer integration and exchange across systems. It is important to note that these opportunities would have to be explored and approved by partner agencies and approval should in no way be assumed based on this proposal.

Entity or System
Responsible
Additional Detail
Priority Level
TBD
State Health Management System (HMS)
State Department of Health
Health Program client data for PCHP clients seen at DOH sites
High
Eaglesoft Dental Software
Eaglesoft
Local Department of Health software for managing client information on dental encounters. https://www.pattersondental.com/cp/software/dental-practice-management-software/eaglesoft

High

Baycare Hospital System

County provides eligibility files to hospital and receives eligible client encounters for ingestion into health system information. (ambulatory, inpatient, and ER) Real time integration is required for effective care coordination of clients.
High
Bayfront Hospital
Orlando Health
County provides eligibility files to hospital and receives eligible client encounters for ingestion into health system information. (ambulatory, inpatient, and ER) Real time integration is required for effective care coordination of clients.
High
Advent Health North Pinellas
Advent Health
County provides eligibility files to hospital and receives eligible client encounters for ingestion into health system information. (ambulatory, inpatient, and ER) Real time integration is required for effective care coordination of clients.
High
CitizensRx
CitizensRx
County Contracted pharmacy benefit management entity. Pinellas provides eligible client file to vendor 2 times per day and a full extract resent each week. The PBM provides client level prescription detail for ingestion in the county health program data.
High
Eprescribing
TBD
Lab Orders and Specialty Care Referrals
Various
Ability to electronically submit referrals for labs and specialty care referrals and ability to receive returned detail on referral
Client verification
Various
Seeking to explore integrations for client eligibility and enrollment status for Medicaid, Medicare, SSDI, SSI, State of Florida, etc.
Low
Pinellas Coordinated Access Model
Unite Us
https://uniteus.com/
Low
Amazon Web Services (AWS)
Pinellas Business Technology Services
Pinellas County AWS data project
Medium
Homeless Management Information System (HMIS)
Homeless Leadership Alliance
https://www.pinellashomeless.org/hmis

Low

211 Tampa Bay Cares
211 Tampa Bay Cares
Social service data system with online search/referral information. https://211tbc.myresourcedirectory.com/

Low

Florida HIE
AHCA
The Agency for Health Care Administration governs the Florida HIE by setting policy, convening stakeholders, providing oversight, engaging Federal partners, and promoting the benefits of health information technology. http://www.fhin.net/floridaHie/index.shtml

High

Florida E-FORCSE Prescription Drug Monitoring Program
Florida Department of Health
E-FORCSE is the State of Florida PDMP. They are collaborating with Appriss Health, the service provider for E-FORCSE, to provide this integration option to all health care practitioners in the State utilizing a service called PMP Gateway. The PMP Gateway facilitates communication, information transfer, integration, and support for the state approval process and the EHR vendor development process. https://www.floridahealth.gov/statistics-and-data/e-forcse/EHR_Integration/index.html

High

National Health Information Exchange?
CMS
https://nppes.cms.hhs.gov/webhelp/nppeshelp/HEALTH%20INFORMATION%20EXCHANGE.html

https://www.healthit.gov/topic/health-it-and-health-information-exchange-basics/health-information-exchange

Medium

Program data sources client-level
Various Providers
Receipt and ingestion of various files from program partners in the community. Files can be limited to a specified number of formats and types (estimated at # of formats)
Medium
Program data sources aggregate
Various Providers
Receipt and ingestion of various files from program partners in the community. Files can be limited to a unified format for aggregate reporting.
Medium
Data Extract for Internal use and submission to Data Collaborative
HS/USF
Ability to generate a file for submission to the data collaborative program at the University of South Florida’s Florida Mental Health Institute
Low
MaxRTE
MaxRTE
Healthcare insurance discovery software https://maxrte.com/

Human Services Desired Internal System Integrations List

System
Entity
Additional Detail
Priority Level
TBD
Granicus Legistar
Granicus
County Contract review tool for approvals and agenda

https://granicus.com/solution/govmeetings/legistar/

Medium

ArcGIS Enterprise
ESRI
County enterprise GIS data and ArcGIS Enterprise mapping tools
Low
Oracle E-Business Suite
Oracle
https://www.oracle.com/applications/ebusiness/
High
Everbridge
Everbridge
Autodialer system set up to receive files for notifications of clients
High
PowerBI
Microsoft
Data Analytics Software
High

Human Services Sample Programs List This list includes a range of partners that often share information with Pinellas County. Information can be client level or aggregate depending on the program and reporting need. For many of the partners, PCHS would like to work towards a unified data approach with greater client care coordination. This will require the ability to receive and ingest data in several standardized formats along with flexibility to adjust for unique feeds as needed.

Program/Project
Sub Program
Grant Related
Contract(s)
Purchasing
Client Level
Aggregate Level
Jail Diversion
JD/PD Support
No
PD Interlocal
Yes
Yes

Homeless Leadership Alliance

No
HLA Agreement (admin, navig, etc)
No
Yes

Syringe Exchange

No
Syringe Exchange Agreement
Yes
No
Yes

Assisted Outpatient Treatment

Yes
Directions for Living, USF, Court, Public Defender
No
Yes

STOPP

Yes
Pinellas Schools
No
Yes
Healthcare for the Homeless (HCH)
HCH
Yes
Dept of Health
Yes
Yes
HIV
Yes
*
Yes
Yes
Hypertension
Yes
Department of Health
Yes
Yes
CARES/Street Medicine
Yes
DOH, Faber for van
Yes
Yes
HCH - HRSA Capital
CADRE
Yes
No
Yes
American Rescue Plan
Yes
No
Yes
Pinellas County Health Program Main
Primary, Dental, Vision
No
DOH
Yes
Yes

Mobile Medical Unit Acquisition

No
Lifeline
Yes
No
No

Hospital Service Agreements

No
Bayfront, Baycare, Advent Health
Yes
Yes

Pharmacy Services

No
CitizensRx
Yes
Yes
Yes

Pharmacy Quality Assurance

No
Myer and Stauffer
Yes
Yes
Yes

JAG Local

Yes
PCSO, St. Pete, MOU
No
Yes

JAG Countywide

Yes/Out
Approx 6 subawards
No
Yes

COAP

Yes
USF, partners

Yes

COSSAP

Yes
Operation PAR
No
Yes
Domestic Violence Response Improvement
Yes
Court, PCSO,
No
Yes

Family Dependency Treatment

Yes
*
No
Yes

Veterans Treatment Court

Yes
*
No
Yes

Opioid Affected Youth Initiative

Yes
*
No
Yes

Road to Success

Yes
Public Defender
No
Yes

Complex Case Reintegration Program

Yes
PERC, Westcare
No
Yes

Drug Court Thrive

Yes

No
Yes

Drug Court Z

Yes
Westcare, Center for Rational Living
Yes
No
Yes

Drug Court N

No
Westcare, Center for Rational Living
Yes
No
Yes

Aurora

Yes
*
No
Yes

Juvenile Drug Court

No
Suncoast
No
Yes
First Responder - Comprehensive Addiction and Recovery
FRCARA
Yes
*
*
*

Justice for Families

Yes
*
*
*

211 Tampa Bay Cares Call Center

No
211 Tampa Bay Cares
No
Yes
Adult Emergency Financial Assistance
AEFAP
No
No
Yes

211 Homeless Helpline

No

No
Yes
Rapid Rehousing Initiative
RRI
No
211, St Vincent DePaul, MOU
Yes
Yes

Social Action Funding

No/Out
Various
No
Yes

Drug Abuse Trust Fund

No/Out
Various
No
Yes

Opioid Settlement

No/Out
Various
TBD
TBD

Pinellas Matters

No
Bayfront, CHC MOU, Westcare MOU
Yes
Yes

CAM/Unite Us

No
Unite Us
Yes
Yes
Yes

Elevate Behavioral Health

No
KPMG
Yes
No
Yes

Legal Aid

No
Gulfcoast Legal Services
No
Yes

Guardian Ad Litem

No
State GAL
No
Yes

PSTA Bus Passes

No
PSTA
Yes
Yes

Travelers Aid

No
Daystar
No
Yes

Senior Meals

No
Neighborly Care Services
No
Yes

Permanent Supportive Housing

No
Boley Centers, Catholic Charities
No
Yes

Pinellas Hope

No
Cathloic Charities
No
Yes

Child Protection Exams

No
Suncoast
No
Yes

Sexual Assault Victime Exams

No
Suncoast
No
Yes

Indigent Burial

No
Alife(Premier)
Yes
Yes
Yes

Domestic Violence Shelter Support

No
CASA, Hope Villages of America
No
Yes

Family Sheltering Program

No
HEP
Yes
No
Yes

Homeless Outreach

No
Directions for Living
Yes
No
Yes

Homeless Outreach Beds

No
HEP, Westcare
Yes
No
Yes

Turning Point Homeless Inebriate Beds

No
Westcare
No
Yes
Evera Health Community Health Supports (CHC)
LIP
No
Evera Health
No
Yes
LIP Agreements
LIP
No
AHCA for Evera and HCH
No
No

Public Health Core Services

No
DOH
No
Yes

Everbridge Autodialer System

No
Everbridge
No
Yes

CABHI

No
Westcare, Operation PAR, Directions for Living
Yes
Yes

Mental Health Court

Yes
Courts, PD, SAO, Directions for Living
No
Yes

Mental Health Court Service Support

No
Public Defender Interlocal
No
Yes

Evening Reporting Center

No
Florida DJJ
No
Yes

SOAR

No
Directions for Living
Yes
Yes

Care Connect

No
Various BH, 211
No
Yes

Translation Services

No
Gulfcoast Jewish Family and Community Services
Yes
Yes

Medicial Examiner and Forensic Lab

No
Dr. Thogmartin, District 6 Medical Examiner
Yes
Yes

Naco Pharmacy Discount Program

No
Caremark
No
Yes

Vaccine Ambassador Program

Yes
Operation PAR
Yes
Yes

Detox services

No
Operation PAR
No
Yes

Pasco Autopsy

No
Pasco County
No
No

Cremation Fee program

No
N/A
Yes
Yes

Pinellas Integrated Care Alliance (PICA)

No
PEMHS
Yes
Yes

Crisis Stabilization

No
PEMHS
Yes
Yes
Pinellas County Empowerment Team(PCET)
No
Directions for Living
Yes
Yes
Yes
PDMP Opioid Data
SIP
Yes
State of Florida Interlocal
No
Yes

Pinellas County Data Collaborative

No
Signatories, USF
No
Yes

ACCESS Partner Agreement

No
State of Florida
No
No

General Data Sharing

No
Various Business Associates Agreements
Yes
Yes

Duke Energy Agreement for Assistance

No
Duke Energy
Yes
Yes

Bay Area Legal MOU

No
Bay Area Legal Services
Yes
No

Other

No
Technology, Bill to Pay/Premantus, DAVID, BAAs, Safe Harbor MOU, Day Reporting MOU, Misdemeanor Probation, NCQA,

Disability Advocacy

No
*
Yes
*

HCRA

No
*
*
*

FHAP

No
*
*
*

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