Attachment (8f) III Corps MTCCS II TE 6 (Customer Hot Buttons).docx

7.5. Technical Exhibit 6 – Customer Hot Buttons. The following items provide an overarching view of the issues that the III Corps MTCCS II customers consider to be significant and essential to achieving success for a selected vendor. These hot button items were briefed during the III Corps MTCCS II Industry Day.

· Recruit and retain qualified personnel to meet…uninterrupted…mission requirements

· Lowering compensation will be detrimental to obtaining the professional services needed for this task order

· Quality and stability of the workforce

· Strategic thinking is ok…we need Subject Matter Experts

· We must be confident that the contract workforce is technically and tactically proficient…”them problem not an us problem”. The Government must be extremely confident that the Contractor’s solution, when providing training support, provides the training unit what they desire while ensuring the technical solution is sound, proven, and tested.

· Cross training the workforce is a requirement…not just a good idea

· No single points of failure

· Cyber support and network risk management is a key component to this work