Attachment (5) III Corps MTCCS II PWSv5.docx

CUI

ATTENTIONUse this space to indicate categories, limited dissemination controls, special instructions, points of contact, etc., if needed.

Controlled by: US Army ACC Orlando Controlled by: MTC HOOD AMIM-HDO-T CUI Category: General Procurement and Acquisition Distribution/Limited Dissemination Control: FEDCON POC: Michael Hilliard 254-288-6715

ATTENTION

All individuals handling this information are required to protect it from unauthorized disclosure.

Handling, storage, reproduction, and disposition of the attached document(s) must be in accordance with 32 CFR Part 2002 and applicable agency policy.

Access to and dissemination of Controlled Unclassified Information shall be allowed as necessary and permissible to any individual(s), organization(s), or grouping(s) of users, provided such access or dissemination is consistent with or in furtherance of a Lawful Government Purpose and in a manner consistent with applicable law, regulations, and Government-wide policies.

Standard Form 901 (11-18) Prescribed by GSA/ISOO | 32 CFR 2002

PERFORMANCE WORK STATEMENT (PWS)

17 October 2022

FOR

MISSION TRAINING COMPLEX CAPABILITIES SUPPORT II (MTCCS II) INSTALLATION MANAGEMENT COMMAND (IMCOM) SUPPORTING III CORPS and JOINT BASE SAN ANTONIO AREA OF OPERATIONS

CONTROLLED UNCLASSIFIED INFORMATION/PROCURMENT SENSITIVE

TO Number Once Assigned

XXXXXXX

Table of Contents

C.1. Introduction C.1.1 Background C.1.2 Organization C.1.3 Scope C.1.4 Applicable Publications

C.2 General Requirements C.2.1 Locations, Work Hours and Installation Information C.2.2 Contractor Responsibilities C.2.3 Management and Administration C.2.4 Personnel Qualifications C.2.5 Key Personnel Qualifications

C.3 Performance Requirements C.3.0 General C.3.1 Day to Day Operations C.3.1.1 Task Order Management C.3.1.2 Knowledge Management C.3.1.3 Operational Support C.3.1.4 Property Accountability C.3.1.5 Facilities Management C.3.1.6 Security Management C.3.1.7 System Administration C.3.2 Individual Mission Command Information System Training C.3.3 Small Event Training C.3.4 Medium Event Training C.3.5 Large Event Training C.3.6 Surge Support C.3.7 Technical Support C.3.8 Contractor Manpower Reporting

C.4 Special Requirements C.4.1 Security Requirements C.4.2 Government Furnished Items and Services C.4.3 Contractor Furnished Items and Responsibilities

C.5 Deliverable Table C.6 Acronyms C.7 Technical Exhibit Listing

SECTION 1 INTRODUCTION

VISION STATEMENT. The III Corps Mission Training Complex Capability Support (MTCCS) Task Order provides top-tier training for US military service members and partners at Forts Hood, Bliss, Carson, Riley, Sill, and Joint Base San Antonio (JBSA).

MISSION STATEMENT: The III Corps and JBSA Mission Training Complexes (MTCs) provide high-quality simulation-driven training tools for training unit commanders to conduct individual, leader, and collective mission command training.

1. INTRODUCTION. This is a non-personal services draft Task Order (TO) to provide individual, leader, small unit, battle staff, and simulation-driven collective Mission Command (MC) training, technical, exercise, simulation, and organizational support for the Fort Hood, Texas, and designated spoke sites Mission Training Complexes (MTC) at Forts Bliss, Carson, Riley, Sill, and JBSA from here forward in this PWS designated as “III Corps MTCs”. The Government shall not exercise any supervision or control over the TO personnel performing the services herein. Such contract service provider shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, manage Government equipment, supplies, facilities, materials, supervision, and other items and non-personal services necessary to support the operation of the MTC as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this PWS.

1.1. Background. The DA G 3/5/7 has designated the MTC as the vehicle for providing individual through collective MC training across the Army. MTCs provide constructive simulations, individual and collective training across the operational domain. MTCs assist commanders in leveraging available resources, to include the mix of live, virtual, and constructive (LVC) training enablers, IAW FM 7-0.

1.2. Organization. The III Corps MTC uses the Hub and Spoke framework. Technical Exhibit 3, “Hub and Spoke”, contains a full explanation Hub and Spoke concept.

1.3. Scope. The scope of this PWS includes full-time network and simulation support, training support, facilities support functions, operational support, and logistical support. Part-Time on Call (PTOC) and 1099 Employees are not permitted on this task order. The Contractor shall support III Corps MTC operations and at other sites, both CONUS and OCONUS as required, to support mission requirements. This support enables the Blended Training Environment (BTE), Integrated Training Environment (ITE) and/or the emerging Synthetic Training Environment (STE). Contractor shall provide support to include individual through collective MC training, support to mission rehearsal exercises, staff planning, leader training/development, Live-Virtual- Constructive Integrating Architecture within the ITE and/or STE, virtual simulations, database preparation and maintenance; scenario creation; Contractor controller training and functions; exercise controller training; simulations/simulators operation; operations and maintenance of the audio/visual systems, installation and maintenance of communications lines, circuits, and equipment, network and system administration on simulations network, NIPR and SIPR Local Area Networks (LAN), operations and maintenance of the combat net radio system, functional area research; facilities support, event scheduling, security and organizational support (including records keeping, COMSEC accountability, usage reporting, SOP updates, etc.) and access control.

1.4. APPLICABLE PUBLICATIONS

1.4.1. Location of Publications and Forms. The Contractor shall utilize the Internet to view and print electronic versions of required publications and forms. The Army Publication Directorate can be accessed at https://armypubs.army.mil. The most updated form or publication available on the above website shall be used, unless otherwise directed by the COR.

1.4.2. List of Forms and Publications.

· NIST 800-53, Security and Privacy Controls for Federal Information Systems

· and Organizations

· NIST 800-53A, Assessing Security and Privacy Controls in Federal Information Systems and Organizations

· NIST SP 800-47, Security Guide for Interconnecting Information Technology Systems

· CNSSI 1253, Security Categorization and Control Selection for National Security Systems

· CJCSI 6731.01C, Global Command and Control System-Joint (GCCS-J) Security Policy DoD Regulation 5500.07-R, Joint Ethics Regulation

· DoD 8570.01-M, Information Assurance Workforce Improvement Program

· DoDD 8140.01, Cyberspace Workforce Management

· DoDI 8500.01, Cybersecurity

· DoDI 8510.01, Risk Management Framework (RMF) for DoD Information Technology (IT)

· AR 25-1, Army Information Technology

· AR 25-2, Army Cybersecurity

· AR 190-13, The Army Physical Security Program

· AR 350-2, Operational Environment and Opposing Force Program

· AR 735-5, Property Accountability Policies

· AR 380-5, Army Information Security Program

· AR 380-40, Safeguarding and Controlling Communications Security Material

· AR 380-53, Communications Security Monitoring

· AR 380-67, Personnel Security Program

· AR 385-10, The Army Safety Program

· AR 420-1, Army Facilities Management

· AR 525-13, Antiterrorism

· AR 530-1, Operations Security

· AR 710-2, Supply Policy Below the National Level

· DA PAM 25-2-6, Cybersecurity Training and Certification Program

· DA PAM 25-2-7, Army Information System Privileged Access

· DA PAM 710-2-1, Using Unit Supply System (Manual Procedures)

· DA PAM 710-2-2, Supply Support Activity System: Manual Procedures

· TC 2-19.400 Series, Military Intelligence Training Strategy Tiers 1, 2 and 3

· TC 6-0, Training the Command and Control Warfighting Function

· TC 6-0.1, MCIS Integration Training Qualification: Digital Crews

· TC 7-101, Exercise Design

· TC 7-100 Series, Hybrid Threat and OPFOR Information

· TB 380-41, Security: Procedures for Safeguarding Accounting and Supply Control of COMSEC Material

· Army Combined Arms Training Strategies (CATS) – C2/Unit

· Decisive Action Training Environment (DATE) https://odin.tradoc.army.mil/DATEWORLD

SECTION 2 GENERAL REQUIREMENTS

2.0. GENERAL REQUIREMENTS. This section describes the general requirements for this TO. The following sub-sections provide details of various considerations on this effort.

2.1. Location, Work Hours, and Installation Information.

2.1.1. Place of Performance. Work performed under this TO will primarily be at III Corps MTCs. Work may occur at other sites, both CONUS and OCONUS, as required to support mission requirements.

2.1.2. Period of Performance. The period of performance is one year base period and four one- year option periods.

2.1.3. Hours of Operation. The Contractor will normally conduct business between the hours of 0730 to 1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies. The MTC will not normally be open on Federal Holidays. Duty hours may be modified to meet operational requirements of the Government, to include extended hours (24x7 operations in support of exercises) beyond the normal operating hours, as well as weekend or holiday work, to support unit training requirements. The Government will strive to provide at least a 2-week notice of extended hours that may require Contractor support. Exercise hours will vary according to the training/exercise requirements/objectives and are established on a case-by-case basis. The Contractor shall provide a full-time, flexible, and cross-trained workforce that can support the training and exercise requirements without the regular use of over and above workload requests (OAWR). During large division/corps-level exercises, individual system training and/or small event training may be slightly curtailed (upon Governments approval, Government will determine the degree to which training is curtailed on a case-by-case basis) to meet large exercise support requirements. If the Contractor determines that he cannot support the requirements with the current workforce, then the Contractor shall provide an OAWR to the Contracting Officer’s Representative (COR) for the Government to determine a course of action.

2.1.4. Holidays. The following federal holidays are observed. The term federal holiday includes days on which federal holidays are observed in lieu of actual holidays.

2.1.5. Installation Closures. The Army generally designates the last workday prior to a holiday weekend as a training holiday for its Soldiers. Contractor employees are not excused from performing assigned work under this TO on training holidays. In situations where the facilities in which work is performed are closed and inaccessible due to Government shut down for reasons of natural disaster, military emergency, or severe inclement weather, the local MTC Director will contact the onsite manager and the COR. The COR will notify the Contracting Officer at the earliest practical date.

2.1.6. Installation Information. Information about installations can be found at the following web addresses:

https://home.army.mil/hood/ https://home.army.mil/bliss/ https://home.army.mil/carson/ https://home.army.mil/riley/ https://www.jbsa.mil

2.2. Contractor Responsibilities. The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this TO in coordination with (ICW) the COR.

2.2.1. Work Responsibilities: The Contractor shall perform all work and assume responsibility for planning, programing, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall work in accordance with (IAW) this TO PWS, the Base MTCCS IDIQ Contract, and all applicable laws, regulations, standards, provisions, and directives. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. The Contractor shall provide a full-time, qualified, certified, and licensed workforce during the TO period. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined in the PWS. The Contractor shall provide broad based training and technical support capabilities for current and future requirements. The Contractor shall interact knowledgably and professionally with appropriate Government personnel and other Contractors. The Contractor shall demonstrate a high level of technical and management competence.

2.2.1.1. Approach. The Government’s intent is to foster an approach that encourages sharing of capabilities (personnel, equipment, and expertise) across the entire organization between facilities on an installation and between installations within a Hub and Spoke structure to gain cost efficiencies and operational effectiveness. Technical Exhibit 2, Estimated Workload Data, depicts planned training events by type/location, while not a guarantee of future workload, and may be used for planning purposes.

2.2.1.2. Flexible Workforce. As workload ebbs and flows among the Hub and Spoke sites, the Contractor shall meet the requirements where they exist and provide training and technical support capabilities to meet emerging MTC requirements. ICW the COR, these shifts may involve travel costs against the Travel CLIN (Cost, No Fee).

2.2.2. Contractor Collaboration. The Contractor shall collaborate with the Government and with other Contractors to execute the requirements listed in this PWS. The Contractor shall make a best effort to establish working relationships with other Contractors. Disputes shall be resolved at the lowest levels.

2.2.3. Contractor Personnel Responsibilities. The Contractor shall provide sufficient full-time, qualified personnel to execute all work requirements within established standards and timelines, and possessing the skills, knowledge, training, certifications, and licenses to satisfactorily perform the services required by this TO. Personnel performing work under this TO shall remain employees of the Contractor and shall not be considered or treated as employees of the Government. Personnel performing work under this TO shall be full-time employees of the Contractor or Sub-Contractor; Part-Time on Call (PTOC) and independent Contractors (1099 employees) are not permitted on this task order.

2.2.3.1. Regulations. The Contractor employees shall observe and comply with all local and higher headquarters regulations, and procedures concerning fire, safety, sanitation, security, gratuities, flag courtesy, wearing of parts of military uniforms, and possession of drugs, alcohol, and firearms or other lethal weapons. The Contractor shall comply with local and federal directives that establish uniform policies governing smoking and tobacco use in Department of Army facilities. The Contractor employees shall preclude waste of Government utilities by following the procedures outlined in AR 420-1 and local directives.

2.2.3.2. Reserved

2.2.3.3. Fire Protection. The Contractor shall comply with AR 385-10, Army Safety Program, and the respective Installation Fire Prevention and Protection Regulation.

2.2.3.4. Accident Reporting. The Contractor shall maintain an accurate record of accidents resulting in injury or death and accidents resulting in damage to Government property, supplies, and equipment. The Contractor shall report accidents IAW the requirements indicated in AR 385-40, Accident Reporting and Records, and to the PCO and COR.

2.2.3.5. Fraud, Waste, and Abuse. Contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government.

2.2.3.6. Safety. The Contractor shall comply with the provision of AR 385-10, Army Safety Program. Members of the Garrison Safety Office are authorized to visit the work site at any time to monitor compliance with the safety standards.

2.2.3.6.1. OSHA. The Contractor shall comply with the Occupational Health and Safety Act.

2.2.3.6.2. Hazardous Materials. The Contractor Shall comply with military installation, local, state, and federal laws, regulations, policies, and procedures for hazardous materials.

2.2.3.7. Disclosure of Information. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this TO or any phase of any program hereunder without the prior written approval of the COR or PCO. The Contractor shall not access, download, or disseminate any special access data (i.e., intelligence, NATO, COMSEC, etc.) that are not required for the execution of this TO. All documentation showing individuals’ names or other Personally Identifiable Information, or Personal Health Information will be controlled and protected. The provisions of the Privacy Act of 1974, Public Law 93-579, 5 U.S.C., Section 552a, shall apply.

2.2.3.8. Confidentiality. All materials provided to the Contractor by the Government and results, conclusions and recommendations obtained thereof shall be considered proprietary in nature and treated with the same level of care that the Contractor treats its own confidential business information.

2.2.3.9. Smoking and Tobacco Use. The Contractor shall comply with AR 600-63, Army Health Promotion.

2.2.3.10. Identification Badges. Contractor personnel shall always wear the Contractor ID badge in a conspicuous place on the front of exterior clothing and above the waist when performing work under this TO. Contractors may also be required to wear installation or site-specific badges (provided by the Government) for access or security purposes.

2.2.3.11. Answering Telephones. Contractor personnel shall identify themselves as Contractor employees when answering Government telephones.

2.2.3.12. Utilizing Electronic Mail. The Contractor's e-mail signature block shall (for new, forwarding and replying to emails) identify the individual as a Contractor and include the company name together with the person's name. Signature blocks will contain the sender’s name, title, organization, desk phone number. Personalized references tailored to each individual are not authorized, i.e., quotes, personal mottos, etc. Optional items like work address, building and/or cubicle number, an official cell phone or fax number are authorized.

2.2.3.13. Conflict of Interest. The Contractor shall not employ any person who is an employee of the United States Government or the Department of Defense (DoD), either military or civilian, if such employment would create a conflict of interest or be contrary to the policies contained in DoD 5700.7-R, Joint Ethics Regulation (JER).

2.2.3.14. Conduct of Personnel. The Contractor shall be responsible for the performance and conduct of Contractor and Sub-Contractor employees at all times.

2.2.3.15. Clothing and Appearance. Contractor employees shall present themselves, and conduct all training, in a professional manner as to bring credit to the Government and Contractor organization. The Contractor shall ensure that all Contractor employees working under the TO maintain a neat, well-groomed appearance. The wearing of military uniform items by Contractor employees at any time while working under the TO is prohibited. Within 30 days of full contract performance, the prime contractor shall provide the Government their clothing and appearance policy (CDRL A032).

2.2.3.16. Removal of Contract Personnel. The Government retains the right to request removal of Contractor personnel whose actions conflict with the interests of the Government. The reason for removal will be documented in writing by the PCO/COR. A removal does not relieve the Contractor from delivering full performance under the TO.

2.2.3.16.1. Removal by the Installation Commander. It is the Installation Commander’s discretion to bar an individual from the Installation for conduct that is determined contrary to good order, discipline, or Installation security. The Installation Commander’s “Entrance Bar” will be forwarded to the PCO for dissemination to the Contractor.

2.2.3.16.2. Removal by the PCO. The PCO may require the Contractor to remove from the work site any employee, working under this TO, for reason of misconduct or security. The Contractor employees shall be subject to removal from the premises upon determination by the PCO that such action is necessary in the interest of the Government.

2.2.3.16.3 Entrance Denial by Military Police. The Contractor employees may be denied entry to the Installation by Military Police if it is determined that such entry may be contrary to good order, discipline, or the security of the Installation.

2.2.4 Contractor Training Responsibilities: The Contractor is required to provide a full-time, fully trained, and certified workforce. The Contractor is responsible to provide training for their own Contractor personnel and to keep them abreast of advances in the state-of-the-art, or for training Contractor employees on equipment, computer languages, and computer operating systems that are available on the commercial market. Government provided training may occur under the following circumstances:

1. When the Government requires contractor training to meet special requirements that are peculiar to a particular Government requirement.

2. Contractor employee(s) will not train other Contractors outside of the III Corps Hub and Spoke MTCCS task order.

3. The Government will not authorize training for Contractor employees to attend seminars, symposia, or user group conferences, unless certified by the COR that attendance is necessary for the performance of TO requirements.

2.2.4.1. Reserved

2.2.4.2. Initial Training. There shall be no initial technical training provided to Contractor personnel unless approved by the Government. The Contractor technical personnel shall have technical knowledge and experience with the systems described in this document.

2.2.4.3. New Equipment Training (NET). The Government may provide NET in conjunction with new simulations, Mission Command systems, and/or changes to major information system platforms (e.g., operating systems, networks, or other hardware or software) or technology (Mission Command systems include standard U.S. Army, U.S. Joint, and NATO systems). The Contractor shall support this training at the designated site with all applicable personnel and is responsible for cross-training subsequent employees as required. For software changes that the Government determines does not require a NET, the Contractor shall evaluate the changes and incorporate appropriate in-house training for their personnel to maintain proficiency. If the NET does not occur at the spoke sites, the Government will pay travel costs to bring Contractor personnel to the training site.

2.2.4.4. Cybersecurity Workforce Training. Contractor employees shall meet, at the start of the period of performance, all cybersecurity/IA training and reporting requirements IAW AR 25-2 and DoD 8570.01-M, IA Workforce Improvement Program (includes IAT and IAM Level Certification). The Contractor will adhere to the latest versions of applicable government regulations, directives, and policies to determine workforce training requirements and certifications. DoD 8570.01-M is linked with DA PAM 25-2-6 and DA PAM 25-2-7 when determining workforce training requirements and certifications.

2.2.4.4.1 ATCTS. All Contractor personnel shall have an account with the Army Training and Certification Tracking System (ATCTS), https://atc.us.army.mil. Contractor personnel must annually sign and upload an acceptable use policy (AUP) into ATCTS. The contract training support leadership, or their designated representative, will have an ATCTS management account to ensure all contract employees are adequately certified to perform their applicable work.

2.2.4.4.2 IA User Training. The Contractor and its employees shall meet the Army minimum training requirements which include successful completion of DoD mandated IA training prior to access to the information system and then annually thereafter. This training is available online. All Contractor employees must complete the DoD IA awareness training and read/sign a computer Acceptable Use Policy Agreement before issuance of network access and annually thereafter.

2.2.4.4.3. IA Cybersecurity Workforce. All Contractor employees working in IA/IT functions must comply with DoD and Army training requirements in DoDI 8570.01, DoD 8570.01-M, and AR 25-2 prior to employment. The IA workforce consists of personnel with Information System privileged access (admin or root) and/or working in IA functions in technical, management, Computer Network Defense Service Provider and Architect and Engineer positions. IA functions are described in DoD 8570.01-M and AR 25-2.

2.2.4.5. Antiterrorism Training. All Contractor employees requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after TO award. New employees will be briefed within 30 days of commencing performance with the results reported to the COR. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 15 days after completion of training. In the event contractor employees or subcontractor employees are required to travel overseas the government will provide Area of Responsibility (AOR) specific AT awareness training, as specified by the combatant commander, as directed by AR 525-13.

2.2.4.6. Operations Security (OPSEC) Training. All Contractors must be aware of OPSEC and understand how OPSEC complements traditional security programs. All Contractor employees shall complete Operations Security Level I training. Level I training is composed of both initial and continual awareness training and annual refresher training. OPSEC training standards are provided by the requiring activity ATO IAW AR 530-1, chapter 4. This training shall be completed within 30 calendar days of TO award and reported to the COR. New employees will complete OPSEC Level 1 training within 30 days of commencing performance with the results reported to the COR. For iWATCH training, the contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the local government security point of contact). This locally developed training will be used to inform employees of types of behavior to watch for and instruct employees to report suspicious activity to the COR. iWATCH training shall be completed within 10 calendar days of contract award and within 10 calendar days of new employees commencing performance with the results reported to the COR NLT 10 days after completed training.

2.2.4.7. Additional Training. Other mandatory Government training is required to meet local, Department of the Army, and DoD mandatory training directives. This includes but is not limited to the following on-line requirements: Anti-Terrorism Awareness, Phishing, Safe Home Computing, Removable Media and PED, Personal Identifiable Information (PII), Social Networking, CTIP, Threat Awareness and Reporting Program (TARP) (Per 381-12, para 2-4b), Operational Security (OPSEC), IA, Annual Security Refresher Training, Cyber Awareness, DoD Controlled Unclassified Information (CUI) Awareness Training and other training as required. The Contractor shall provide to the MTC Quality Assurance Evaluator (QAE) notification of contract personnel who do not meet the requirements. QAE will include notifications in their monthly QAE report to the COR.

2.3. Management and Administration.

2.3.1. Contractor Management: The Contractor shall perform continual management of the functional areas contained in this TO. A Contractor employee shall be designated to act for the Task Order Manager (TOM) when work is being performed outside of duty hours, or during the TOM’s absence. Both the TOM and the TOM’s designated representative shall have full authority to act for the Contractor on all Contract matters relating to daily operation of this Contract.

2.3.1.1. Phase-In-Plan. The Contractor shall prepare a Phase-In-Plan, and the plan shall be submitted with the proposal. The Contractor shall be prepared to assume full responsibility for all requirements needed to operate and manage this TO and shall take all actions necessary for a smooth transition of the contracted operations. The Contractor shall assume full responsibility for all work in progress on TO start date. During the phase-in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the TO start date. The Government will make facilities and equipment accessible to the Contractor within the designated period prior to performance start date. During the phase-in period, the Contractor shall, at a minimum:

· Establish the Task Order Management Office

· Recruit and hire necessary personnel to ensure no degradation in existing capability/performance

· Obtain all required certifications and clearances, including personnel security clearances

· Participate in joint inventories and sign for Government provided equipment

· Attend and participate in post-award meetings as required

· Accomplish any necessary training to support the functions listed in this PWS.

· Observe Day-to-Day operations on a “not to interfere” basis.

2.3.2. Phase Out. The Contractor shall prepare a Phase-Out-Plan, (CDRL A008) and the plan shall be submitted to the PCO/COR for approval 120 days prior to the expiration of TO. Any subsequent changes to the plan shall be submitted to the PCO/COR for approval within 90 days before the TO ends. The Contractor shall retain full responsibility for meeting TO requirements until completion of the phase out period. During the last 90 calendar days of this TO, the Contractor shall provide all support to ensure a smooth transition and minimize impact on operational readiness. The Contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding Contractor. The Contractor shall provide access to the sites and to all documentation during the new TO phase in period. The Contractor shall inventory all sub-hand-receipted equipment during the phase out period. The Contractor shall certify the inventory after completion of each site inventory. All phase-out deliverables shall be provided to the Government prior to the TO end. The Contractor shall also:

· Account for transition of media libraries and hardware/software transition

· Shall provide accountability and turn-in of all security cards, keys, badges, SIPR tokens, and elevated tokens

· The documentation media library shall be provided in a format usable to the Government

2.3.2.1. Phase out transition conference. The Contractor shall participate in the phase out transition conference to begin phase out planning and to address the status and issues of the transition.

2.3.2.2. Recruitment and Retention Plan

The Offeror will provide a Recruitment, Retention Plan that describes and demonstrates the approach to ensure that personnel are qualified with the requisite knowledge, skills, training, certification, and experience to successfully and without significant risk, execute the task areas set forth in the PWS. The Recruitment and Retention Plan shall discuss how Offeror will minimize turnover, and retain qualified personnel while demonstrating the capability to meet, sustain, and grow the personnel resources as needed to successfully perform the Task Order if additional tasks are added.

2.3.3. Contractor Responsiveness: The TOM, or designated alternate, shall be available during all training and exercise support, or as required by the PCO/COR. The TOM and any individuals designated to act in that capacity shall have full authority to execute within contractual bounds for prompt action on matters pertaining to execution of the TO.

2.3.4. Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The TOM or designated representative shall attend meetings as requested by the Government. Meeting attendees may include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours. Periodic meetings will include, but are not limited to:

2.3.4.1. Quarterly Task Order Management Review (TMR). The Contractor shall participate with the Government in quarterly TO management reviews. The TOM shall establish quarterly TMR schedules with the COR and contract specialist at the hub site and with the Government representative and the Contractor Training Support Leadership at spoke locations to discuss performance issues and upcoming requirements. The purpose of these meetings is to discuss progress and problems encountered in the performance of this TO. The Contractor, ICW the COR and/or Government representative, shall set the time, place, and agenda for meetings. A mutual effort shall be made to resolve all problems identified. The Contractor shall prepare and furnish minutes of these meetings to the respective Government representative and to the COR/contract specialist within three working days after the meeting. Both the COR and TOM shall sign the minutes (Government representative signature for spoke site). If the Contractor’s performance during the previous quarter was less than the acceptable quality level, the parties shall meet at least monthly until Contractor performance is at the acceptable level. (CDRL A009)

2.3.4.2. Weekly Resource Synch Meeting. The Contractor shall participate with the Government in weekly resource synchronization meetings at each MTC. The purpose of these meetings is to coordinate, synchronize and gain Government approval of the usage of personnel, equipment, and facilities to support upcoming training.

2.3.4.3. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend a post award conference. The purpose of the conference is to ensure that the Contractor is prepared to execute the work required in the III Corps MTCCS TO PWS. The Contractor shall place emphasis on its overall management and work plan, operating procedures, and transition plan (if required). The PCO/COR will notify the awardee of the specific date, location, and agenda of the post award conference. The conference will be used to ensure that the Government and Contractor awardee achieve a clear and mutual understanding of all TO requirements and identify and resolve potential problems. The Contractor awardee is encouraged to include representatives of any teaming sub-Contractors, although limits may be placed on the number of representatives as driven by facility accommodations. The PCO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the PCO/COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

2.3.4.4. Other Meetings. The Contractor shall attend other meetings, as required, related to mission performance for the purpose of coordination and planning to include meetings associated with Exercise Design for training events.

2.3.5. Reports. The Contractor shall submit timely and accurate reports IAW the Deliverables Schedule, CDRLs, and this PWS, to keep the Government informed on TO services and invoices for payment. Reports are made through the COR. The Contractor shall maintain complete and accurate files of documentation, records, and reports.

2.3.5.1 Critical Information Requirements (CIR). The Contractor shall submit information on Contractor employee serious incidents within two hours of occurrence. The reports shall be submitted to the COR and the local MTC Director. Serious incidents include, but are not limited to, death, injury, involvement in an accident or injury, arrest or detainment, and/or hospitalization that results in a contractor employee’s ability to fully perform on the task order. The Government will provide a copy of the most recent CIR reporting format to the Contractor. The Contractor shall maintain a record of all accidents, incidents, and damage to property in their files. The Government may require additional CIR reporting requirements as Force Protection Conditions (FPCON) and/or Health Protection Conditions (HPCON) change at each installation. The Contractor shall update the MTC Director/COR daily on the incident until the incident is resolved and shall provide a final update on the resolution via CDRL A005.

2.3.5.2 Invoices. The Contractor shall submit monthly invoices through the Procurement Integrated Enterprise Environment (PIEE) - Wide Area Workflow (WAWF) system. To minimize invoice processing delays, the Contractor shall provide the COR with an advance copy of the invoice no later than three working days prior to its submission in PIEE-WAWF and respond to COR requests for clarification or corrections. In addition to presenting the draft invoice, the Contractor shall provide supporting documentation for all travel charges (ODC). Travel documentation shall be maintained for the duration of the task order.

2.3.6. Data Rights: The Government has unlimited rights to all documents/material produced under this TO. All documents and materials, to include the source codes of any software, produced under this TO shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the PCO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

2.3.7 Reserved.

2.3.8. Vehicle Registration. Vehicles entering any Government installation where services pertaining to this TO are performed shall have a valid state driver’s license and proof of valid automobile insurance. State driver’s license and proof of automobile insurance shall be maintained current during the time the vehicle is in use on this installation during the TO period of performance.

2.3.8.1. Vehicle Operation. Contractor personnel operating motor vehicles on the installation shall have a valid state operator’s license for the category of vehicle being operated and shall comply with the installation regulations regarding motor vehicle use on the installation. This pertains to the use of Personally Owned Vehicle (POV) or GOV by Contract personnel.

2.3.9. Quality Control. The Contractor shall establish, maintain, and implement a thorough Quality Control Plan (QCP) that identifies potential and actual problem areas in executing requirements of the TO and results in corrective action throughout the life of the TO. The QCP shall be submitted to the PCO and COR for approval within 30 days of full performance and shall be updated thereafter to maintain an effective and efficient quality control program. Control measures and features defining QC activities must be specified and metrics developed to ensure adequate program monitoring. The Government has the right to inspect all services called for by this TO, to the extent practical at all times and places during the term of the TO. The Government will perform these inspections in a manner that will not unduly delay the work. Any changes to the QCP shall be submitted to the PCO and COR a minimum of five working days prior to implementation. Written acceptance or non-acceptance of proposed changes will be provided to the Contractor by the PCO/COR (CDRL A003)

2.3.10. Quality Assurance. The Government will evaluate the Contractor’s performance under this TO IAW a Quality Assurance Surveillance Plan (QASP) that is tailored specifically to this TO. The QASP will be used to evaluate Contractor actions while implementing the PWS. It is designed to provide an effective surveillance method to monitor Contractor performance for each objective listed on the Performance Requirements Summary (PRS) (Technical Exhibit 7.1). This plan is for the Government’s use and is not provided to the Contractor for any purpose. The Contractor and not the Government, is responsible for management and quality control actions to meet the terms of the TO. The role of the Government is quality assurance to ensure TO standards are achieved. The government will assess the performance of the contractor monthly and discuss the results of that report with the Contractor Training Support Leadership. The government QA representative and the Contractor Training Support Leadership will both sign the report prior to submission to the COR.

2.3.11. Contracting Officer’s Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the TO and assists in TO administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the TO; perform inspections necessary in connection with TO performance; maintain written and oral communications with the Contractor concerning technical aspects of the TO; approve OAWRs; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the PCO and Contractor of any deficiencies; coordinate availability of Government-furnished items; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

2.3.12. Organizational Conflict of Interest: The Contractor shall notify the COR immediately whenever it becomes aware that access or participation may result in any actual or potential Organizational Conflict of Interest (OCI) and shall promptly submit a plan to the COR to avoid or mitigate any such OCI. The Contractor’s mitigation plan shall be determined to be acceptable solely at the discretion of the PCO and in the event the PCO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the PCO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.4. Personnel Qualifications. The Contractor shall maintain records of employees’ qualifications, certifications and licenses and ensure they remain current. The Contractor shall submit to the PCO/COR two weeks prior to full performance, and in the monthly report (CDRL A001) thereafter, a listing of qualifications, licenses, certifications, qualifications, and experience possessed by the Contractor’s workforce. This list shall include expiration dates, and planned recertification dates. The list shall be complete IAW the TO requirements and the MTC systems to be operated. 98% of personnel will be cross-trained on additional systems and/or tasks within 120 days of the beginning of full performance and maintained thereafter.

2.4.1. Simulation Support Team (SST) Manager. The Contractor shall perform this task at each on-site MTC during standard operating hours. Manages the simulation training environment utilizing government provided hardware and software configured to fulfill the needs of a simulation control plan. Leads simulation support team members in the installation, configuration and operation of the operating system(s), security, and simulation software necessary to the training environment. Must have a good understanding of TCP/IP networks and protocols. MTC Lead in the tracking and reporting of system / software anomalies that are reported to system developers for correction. (Integration). Manages stimulation to C4I systems from a simulation training environment to fulfill the needs of a simulation control plan. Assists unit representatives and field support representatives in understanding how simulations will integrate into the C4I networks to provide stimulation. Maintains necessary information assurance protocols on stimulation / simulation systems that includes but not limited to: System lockdown procedures, operating system patches, and stimulation / simulation software patches. A qualified Contractor employee shall be designated to always fulfill this leadership requirement, to include when work is being performed outside of standard operating hours.

2.4.1.1. Simulation Support Team (SST) Manager Minimum Qualifications. The individual performing this requirement shall have:

· Completed a BS or BA degree, subject immaterial

· A background of at least eight years’ experience with Military training and training support.

· Experience in technical support and training requirements at Brigade or higher level;

· A minimum of 8 years’ experience or equivalence in integrating training environments, planning network and simulation architectures and stimulation of Army MCISs in support of unit training events and distributed exercises

· IAT Level II Certification and computing environment certifications

· A Secret clearance is required at the Fort Bliss, Fort Carson, Fort Riley, Fort Sill, and JBSA. TOP SECRET/SCI clearance is required at Fort Hood.

2.4.2. Knowledge Management (KM) Specialist Services. The Contractor shall designate an individual at the Fort Hood MTC to perform the function of the KM Lead for the Hub and all associated spokes. Upon MTC COR approval and formal request to the owning agency for contractor access to applicable sites, the individual will have access to and regularly work with the Installation NEC, Government sensitive data, and may be asked to represent the Government at meetings and conferences. The KM Specialist is responsible for content management on the MTC Share Point portal, as well as interface with MTC Government KM Leads.

2.4.2.1. KM Services Qualifications. The individual performing this requirement shall have at least three years’ experience working in the Microsoft SharePoint environment or similar web-based collaboration software tool(s). Have experience designing and implementation of web design, collaboration tools and content management, and possess a SECRET clearance.

2.4.3. Intelligence Electronic Warfare Tactical Proficiency Trainer (IEWTPT) Lower Enclave (LE) Services. The Contractor is responsible for providing technical personnel to support IEWTPT LE within the III Corps MTCs and deployed training locations. Contractors will not provide operator support to their local foundry site. IEWTPT LE Operators must have been qualified in an Army Military Intelligence specialty and have a functional knowledge of MI functions/operations and an understanding of network connectivity and capabilities of all Military Intelligence Systems to include how, what they can, or will provide to the overall Intelligence illustration for the training unit commander.

2.4.3.1. IEWTPT LE Operator Qualifications. The individual performing this requirement shall have

· Experience within the Intelligence Warfighting Functional Area with background in one or more of the Intel systems associated with the IEWTPT LE system.

· Experience within the Intelligence Warfighting Functional Area and have actively worked within the Intelligence Community (IC) in one of these occupational specialties: IMINT, SIGINT, GEOINT, HUMINT or All-Source Intelligence (preferred) with background in one or more of the Intel systems associated with the Intel WfF: the Tactical (or Common) Ground Station, the Distributed Common Ground System-Army (DCGS-A){“family of systems”], Prophet, GuardRail Common Sensor (GRCS) or the Tactical Exploitation System (TES)

· Good working knowledge of all aspects of Military Intelligence functions/operations, ISR mission requirements, training, and planning, along with a knowledgeable understanding of connectivity and capabilities of all Military Intelligence Systems to include, how, what they can, or will provide to the overall Intelligence illustration for the exercise

· A TS-SCI Clearance

· A Counterintelligence Polygraph

2.4.3.2. IEWTPT LE Lead Qualifications. The individual performing this requirement shall

· Possess a minimum of ten years’ experience in the Intelligence field

· Possess a bachelor’s degree (may…