Attachment 5 Past Performance Questionaire.docx

DOCX document 24 KB Posted

Attached to
Laundry/Dry Cleaning Services Federal contract opportunity
Solicitation number
FA462020QA100
Issued by
Department of the Air Force Air Mobility Command

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Amendment 0003-Attachment 5 Past Performance Questionaire.docx DOCX document
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Amendment 0002-COMBINED SYNOPSIS 26 Feb 2020.pdf PDF
Amendment 0002-Attachment 1 Laundry Dry Cleaning PWS.pdf PDF
Amendment 0002.pdf PDF
Amendment 0002-Attachment 2 Pricing Schedule.xlsx XLSX spreadsheet
Amendment 01 FA462020QA100.pdf PDF
Attachment 2 Pricing Schedule.xlsx XLSX spreadsheet
Attachment 1 Laundry Dry Cleaning PWS.docx DOCX document
Attachment 4 Wage Determination 2015-5537 Rev 9.pdf PDF
COMBINED SYNOPSIS 26 Feb 2020.docx DOCX document
Attachment 3 NAF General Provisions and Payment Instructions.docx DOCX document
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Text version

PRESENT / PAST PERFORMANCE EVALUATION QUESTIONNAIRE

LAUNDRY AND DRY CLEANING SERVICES

FAIRCHILD AFB, WA

SOLICITATION NO: FA4620-20-Q-A100

1. Your assistance is respectfully requested in providing information on the below present/past performance questionnaire. The importance of your opinion cannot be overstated since this survey will measure the present/past performance of each prospective offeror for providing Laundry and Dry Cleaning Services at Fairchild AFB, WA.

2. INSTRUCTIONS FORM COMPLETION: Please fill this questionnaire in by hand or electronically and email the results to the Contracting Officer, Greg Wemhoff at gregory.wemhoff.1@us.af.mil and to the Contract Specialist, Mallory Stephenson at mallory.stephenson.2@us.af.mil. Email submissions are preferred but you can also return by mail to the following address:

92 CONS/PKA

Contracting Officer Attn: Greg Wemhoff 110 W. Ent St Fairchild AFB WA 99011

3. Please direct questions to Greg Wemhoff (509) 247-1970. Your Participation is greatly appreciated.

4. PLEASE RETURN NO LATER THAN: 24 March 2020, at 2:00 PM (Pacific Time)

Section A: Contractor Information.

Contractor’s name and address:

a. Point of Contact:

b. Phone #:

c. Contract Number:

d. Project Title:

e. Period of Performance:

SECTION B: RESPONDENT INFORMATION

a. Respondent’s name and address: Organization: _

Address:

City: _

State: _

Zip: _

b. Respondent’s Name and Title:

c. Signature:

d. Commercial Phone #: DSN Phone #:

Fax #: E-Mail:

e. Contract Type (i.e.: Firm Fixed Price):

f. Award Amount: $ Final Amount: $

g. What was the job title for this project?

What were the scope and major functions performed under this contract?

If you have questions regarding this questionnaire, please call Greg Wemhoff @ 509-247-1970.

For any ratings less than satisfactory rating, please provide explanation in Remarks section below.

1
2
3
4
5
Unsatisfactory
Marginal
Satisfactory
Very Good
Exceptional
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub- element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
Performance meets contractual requirements. The contractual performance of the element or sub- element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory
Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor was effective.
The Contractor’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

MANAGEMENT PERFORMANCE:

1. How well did the contractor coordinate daily workload including the pickpick-up and D

N/A pick up and drop off of laundered items?

2. How well did the contractor meet timelines?
1
2
3
4
5
N/A
3. How effective was the contractor in maintaining professional business relationships with government/company personnel and in resolving contract issues?
1
2
3
4
5
N/A

TECHNICAL PERFORMANCE

1. How effective was the contractor at cleaning items?
1
2
3
4
5
NA
2. How well did the contractor make timely deliveries to maintain scheduled distribution route?
1
2
3
4
5
N/A
3. How well did the contractor perform customer service responsibilities to include answering inquiries, resolving complaints, and maintaining delivery tickets?
1
2
3
4
5
NA
4. How effective was the contractor at identifying damaged articles and ensuring they were properly marked and reported?
1
2
3
4
5
N/A
5. Did the contractor submit reports in an accurate and timely manner?
1
2
3
4
5
N/A

6. Did the contractor offer competitive pricing on repair items

N/A

Page of

CORRECTIVE ACTION HISTORY:

1. Have there been any show cause or cure notices issued or legal actions taken? (circle one) YES NO If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules).

2. If Contract Discrepancy Reports (CDR) were issued, were they addressed appropriately? If so, how? (circle one) YES NO N/A If yes, explain and indicate the status.

EVALUATION SUMMARY:

1. Overall evaluation of the contractor. (Circle one and explain.) 1 2 3 4 5

2. Would you enter into another contract with this contractor? (circle one) YES NO N/A

If no, please explain.

Additional Remarks:

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