Attachment 4 NY ARTCC SOW.pdf

DESCRIPTION/SPECIFICATIONS

NEW YORK AIR ROUTE TECHNICAL CONTROL CENTER (NY ARTCC)

STATEMENT OF WORK

INDEX

1. GENERAL OPERATING REQUIREMENTS AND PROCEDURES

2. SECURITY REQUIREMENTS

3. SUPPLIES AND EQUIPMENT REQUIREMENTS

4. SCHEDULES AND CHECKLISTS

5. EVALUATION AND PAYMENT PROCEDURE

6. CLEANING REQUIREMENTS AND FREQUENCY SCHEDULES - ADMIN. & TRAINING

7. CLEANING REQUIREMENTS AND FREQUENCY SCHEDULES - EQUIPMENT AREAS

8. CLEANING REQUIREMENTS AND FREQUENCY SCHEDULES - CONTROL ROOM

9. CLEANING REQUIREMENTS AND FREQUENCY SCHEDULES- LAVATORIES

10. CLEANING REQUIREMENTS AND FREQUENCY SCHEDULES - DINING ROOM

11. CLEANING REQUIREMENTS AND FREQUENCY SCHEDULES - MISCELLANEOUS

12. SNOW CLEARING SERVICES

13. CARPET TILE REPLACEMENT

14. RELAMPING

15. CLEANING REQUIREMENTS AND FREQUENCY SCHEDULES - WELLNESS CENTER

16. MOVING

17. PAINTING

18. PLUMBING REPAIRS

19. ELECTRICAL REPAIRS

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1. General Operating Requirements and Procedures

THIS CONTRACT INCLUDES JANITORIAL AND MISCELLANEOUS RELATED REPAIR

SERVICES FOR THE ENTIRE NY ARTCC COMPLEX INCLUDING ALL DETACHED

BUILDINGS, OFFICE TRAILERS AND GROUNDS.

THE CONTRACT COVERS APPROXIMATELY 207,748 SQ. FT. A BREAKDOWN OF THE

AREA DESIGNATIONS AND FLOOR MEASUREMENTS ARE LISTED. MEASUREMENTS

ARE APPROXIMATE AND EXACT MEASUREMENTS, IF REQUIRED ARE THE

CONTRACTOR'S RESPONSIBILITY. FAA RETAINS THE RIGHT TO CHANGE THE ROOM

DESIGNATION (e.g., FROM STORAGE TO ADMINISTRATIVE) TO MEET OPERATIONAL

REQUIREMENTS.

REF. &AREA DESIGNATION

CONTROL WING - BASEMENT, 1st AND 2nd FLOORS

FLOOR SQUARE FOOTAGE

= 52731 SQ FT

OPERATIONS WING - BASEMENT 1st AND 2nd FLOORS = 44082 SQ FT

ADMIN WING - BASEMENT AND 1st FLOOR ADMIN WING - 2No FLOOR

= 19240 SQ FT

= 5206 SQ FT

TELCO WING- BASEMENT, 1st FLOOR = 6886 SQ FT

SUPPORT WING - BASEMENT, 1st

ANNEX

CHILLER BUILDING

E/GAND PSB

BUILDING SUPPORT WING

EXISTING MEZZ

ATOP$ MEZZ

TRAILERS (9) @ 576 SQ FT EACH

STORAGE BUILDINGS

GUARD SHACK

AND 2nd FLOORS = 18810 SQ FT

= 9000 SQ FT

= 3440 SQ FT

= 16594 SQ FT

= 6400 SQ FT

= 3969 SQ FT

= 3318 SQ FT

= 5184 SQ FT

= 8134 SQ FT

= 340 SQ FT

1.1 JANITORIAL TASK SUMMARY-COST BREAKDOWN

Summary is attached as Appendix 1 and must be completed by offeror.

1.2 EMERGENCY IDENTIFIER - Upon award of contract, the Contractor shall provide the Name and Telephone Number of the individual that can be reached 24 hrs. per day/7 days per week in case of emergency situations.

1.3 MINIMUM ON-DUTY STAFFING -

At least two (2) employees of the contractor will be on duty as follows:

Days - Monday through Friday Evenings - Monday through Friday

On the midnight shift there shall be at least one (1) employee for seven (7) days a week. This does not include the staffing specified in Section 1.3.1. On Saturday and Sunday there shall be at least one (1) employee on the day shift and the evening shift. Each shift is considered to be eight (8) hours. These employees will be required to perform all the services covered by this contract except those requiring defined technical skills. These employee's must be delegated the authority as the contractor's liaison with the COR and be able to arrange for all special, technical or emergency services as specified by the contract. These employees must remain on duty until relieved by other qualified contractual employees. Contractor employees must be able to communicate and understand basic instructions.

1.3.1 SPECIAL CONTROL ROOM STAFFING - The control room is in operation on a 24 hour a day basis and is subject to a variety of tasks that are restricted to accomplishment during the hours of midnight and 6 a.m. It is required that a contractual employee be on duty for a minimum of 6 hours a day, 7 days a week for work in this area only. This employee is in addition to those required by Para. 1.3.

1.3.2 SUPERVISION REQUIRED - The COR will be provided with a list of all supervisory personnel including those employees authorized to act as liaison with the COR if on duty alone.

This list must be updated in writing as changes occur. An experienced, designated supervisor is required for each shift with more than 3 employees.

1.3.3 PROJECT MANAGER - Contractor must designate a project manager who will have management responsibility for the total contact. He will be the principal liaison with the COR and will represent the contractor at all evaluation meetings or inspections. He will be on call to handle special contractual problems and will be responsible for submission and revisions of work schedules.

1.3.4 TRAINING - Contractor will insure that all contract employees comply with all applicable Federal, State and local OSH training regulations and to conduct their own OSH compliance training for their employees and maintain required records on site. This training will include asbestos awareness and proper cleaning of spilled body fluids. Also, Forklift training is a requirement.

1.4. EMERGENCY SERVICES - All on duty contractual personnel will be directed to respond to an emergency condition when requested by the COR. Emergency conditions include flooding, spills or building damage. Contractual personnel will perform non-technical tasks such as mopping, removal of water or debris, moving or protection of furniture or equipment and servicing of spills or stains. No additional cost will be charged to the government for these services and no deduction will be made for non-performance of scheduled work due to the emergency services. Use of overtime or additional personnel which would result in additional charges must be authorized in advance by the COR.

1.5 - TRASH DISPOSAL - Janitorial contractor is responsible for the removal and proper disposal of all trash from the facility including trash from the cafeteria and from spaces allocated to various contractual firms on site. Janitorial contractor is responsible to insure that trash removal and disposal from the facility is performed in strict accordance with all governmental regulations and that persons or subcontractors employed in this work meet all local government permit requirements. Contractor will provide one container adjacent to the kitchen loading dock and additional containers in a designated area behind the storage building. Containers will be emptied a minimum of three times a week at a minimum and be of sufficient capacity to prevent any accumulation of trash outside the containers at any time. Container lids must be closed at all times.

1.5.1 PAPER RECYCLING - Contractor will recycle all paper products placed in blue colored or other designated recycle waste containers by facility personnel. Such recyclable material will be collected and disposed of separately from all other trash. Recyclable material will be collected on the same schedule as other trash within the individual area.

1.5.2 BULK CONTAINERS - Contractor will furnish one 30 yard container per quarter (4 times per period) as scheduled by the COR for removal of bulk mater ia l .

1.5.3 LAMP DISPOSAL - Contractor will follow all applicable EPA and local regulations regarding the disposal of used lamps. All required records will be maintained on site. Contractor shall use Government furnished Bulb Dispenser. Contractor shall be responsible for disposal of crushed lamps and all maintenance required on the equipment.

1.6 CONSTRUCTION DEBRIS AND CONTRACTOR CLEAN-UP

1.6.1 FAA OPERATIONS - Contractor will remove all bulk trash and debris associated with building operations and normal building maintenance or repair. Contractor will also remove all debris generated by FAA maintenance and FAA installations personnel during building alterations.

Contractor will also perform those janitorial tasks associated with the necessary clean-up following the activities of these personnel.

1.6.2 CONTRACTUAL ACTIVITIES - Contractor will not be responsible for the removal of contractor debris generated by a contractor engaged in building alterations, construction or repair. Contractor will not be responsible for major clean-up of construction areas except for incidental dusting, vacuuming or mopping prior to occupation of the areas by FAA personnel.

Contractor will be responsible for removal of boxes and packing associated with equipment installations that is not considered part of a construction project.

1.7 TRASH CAN LINERS - Liners must be provided in each trash container throughout the building and changed Daily, unless liner has not been used. Liners are not required in recycle paper containers.

1.8 RESERVED

1.9 AREA DESIGNATION - The COR will make the final determination as to the designation of an area as either administrative, training, control, equipment or bulk storage for conformance with the applicable schedule in Paragraph 6 through 11. The designation for individual rooms are subject to change by the COR to meet operational needs.

1.10 STORAGE - Contractor will be furnished a limited area for storage of equipment and supplies. Government assumes no responsibility for stored property of contractor. No storage will be permitted in any other areas of the building.

1.11 COORDINATION - Contractor is responsible for coordinating with building occupants to insure minimum disruption of FAA operations and work schedules. All coordination problems must be immediately reported to the COR for resolution.

2. SECURITY REQUIREMENTS - Contractor will be required to conform to all agency and facility security requirements. These requirements include but are not limited to those outlined in the following paragraphs. Contractor will, in addition, be required to meet changing requirements of the Agency during emergency conditions.

2.1 CLEANING IN SECURITY AREAS - Certain areas in the building are designated as security areas and cleaners will be admitted only by a security guard or authorized occupant of the space who will monitor the janitorial contractor's employees' activities until the work is completed.

2.2 IDENTIFICATION AND CLEARANCE PROCEDURES -

2.2.1 Unless otherwise specified, the Contractor shall follow the requirements under Clause 3.14-

2 "Contractor Personnel Suitability Requirements, pages 50 - 53.

2.2.2 The Contractor and each of his employees shall be citizens of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by Alien Registration Receipt Card Form 1-151, or, who presents other evidence from the Immigration and Naturalization Service that employment will not affect his immigration status.

Pending receipt of such evidence the employee shall not be employed by the contractor.

(Reference AMS 3.13-8)

2.2.3 The Contractor shall see that every new employee has a contractor identification/building pass before the employee enters on duty.

2.2.4 The Contractor shall see that all employees display their passes on their outer clothing where visible at all times. The contracting officer's representative or other personnel designated by him/her shall periodically verify passes of contractor employees with their personal identification. The contractor shall see that all passes are returned as his employees are dismissed or terminated, and when the contract expires.

2.2.5 The contractor shall make his employees available for photo identification badges, when required by the Government; on a schedule to be coordinated with the COR. The badges will be made by the Government after a favorable security report has been received on the contractor employees. FAA personnel will take the pictures and furnish the equipment and material to make the badges. Contractor employees shall sign each badge at the time of photographing.

The contractor shall see that all badges are returned to the COR when employees are dismissed or terminated. The contractor will notify the COR when employee badges are lost. It will be the responsibility of the contractor to pay for replacement badges at a rate set by the CO and COR.

(Reference AMS 3.14-4)

2.3 Access to Government Premises - The contractor shall not permit any individual to have access to building(s) or grounds designated herein until it has been determined that permitting such person(s) to have such access will not be contrary to the public interest and that the individual(s) is authorized to be admitted in accordance with applicable orders, rules, regulations and instructions. These prohibitions and requirements shall also be applicable to all individuals with regard to access. Removal and/or possession of classified data, materials, supplies, equipment and all Government-owned property at the locations designated in the contract.

2.4 The contractor, upon request of the CO, shall dismiss from the premises any employee who, in the opinion of the CO, interferes with proper service, or fails to comply with the terms, conditions or specification of the contract or who is disorderly or abusive or not available on the premises during his on-duty time.

2.5 (RESERVED)

2.6 Sign-In Procedures - All contract employees must sign in and out at guard house on the same line of a log established for contract administration purposes. Contract employees must indicate their titles alongside their signatures. Titles to be used will be "Supervisor", "Cleaner", "Electrician", "Painter", or other trade title. Each employee will sign out each time he exits the facility for any reason.

2.7 The contractor will maintain on the premises, and make available to the COR a daily list of all personnel working in the building or at the facility, his/her duty hours and trade designation.

3. Equipment Requirement and Supplies -

3.1 Central vacuum systems are available for use by the contractor. All fittings and hoses will be Government supplied and is the only vacuum equipment permitted to be used on the computer and control room floors unless specifically authorized by the COR.

3.1.1 Central vacuum system servicing will be performed by the contractor. Servicing includes emptying and cleaning of the central unit but not mechanical repairs or maintenance. Contractor will be responsible for proper care and storage of the system hoses and fittings.

3.1.2 Supervisor Personnel on site will be issued a Government furnished Spectra Link Phone or equal to be issued for use on facility property. In the event this item is lost and not returned to the facility, the contractor understands and agrees that the Government shall withhold the amount of $500.00 for the replacement of the phone. This amount will automatically be deducted from contractor’s monthly invoice.

3.2 Contractor furnished power equipment - All equipment such as personnel lifts, snow blowers, scrubbing machines, waxing and polishing machines, vacuum cleaners and carpet cleaning machines, hand or power snake, will be furnished by contractor and must meet all applicable UL and OSHA standards.

3.3 Contractor furnished equipment - All miscellaneous equipment such as snow shovels, ice picks, pails, mops, brooms, cloths, ladders and hand trucks will be furnished by contractor. All equipment must meet applicable OSHA standards. Contractor will be allowed to use Government Owned Fork-Lift, under the following conditions:

1. Operator shall have fork-lift safety training and documentation shall be provided to the COR.

2. Contractor assumes the risk of and shall be responsible for, any loss or destruction of, or damage to, Government property and personnel injuries incurred. Government will not be held responsible. Waiver will need to be signed. Proper Liability Insurance shall be maintained.

3.4 All power equipment, tools, ladders, pails, or other contractor supplied equipment must be clearly marked with company name.

3.5 Contractor furnished supplies. All cleaning supplies will be furnished by contractor. All supplies must meet OSHA standards and local health authority regulations. Paper supplies must utilize existing dispensers. Contractor will furnish a copy of all material safety and data sheets (MSDS) to the COR for materials used as part of this contract.

3.5.1 Contractor furnished janitorial supplies include, but are not limited to: paper towels, toilet tissue, (toilet tissue shall be of good double ply quality) liquid and powdered soap, sanitary napkins, tampons (stocked in dispensers at no charge), air fresheners, disposable toilet seat covers, deodorant urine screens, disinfectants, chemical cleaners, treated cleaning cloths, polishes, waxes and lamps. Contractor will furnish cleaning materials approved by OSHA and local health authorities for cleaning of spills of body fluids. Contractor will furnish all labor and repair parts or replacement paper products containers, sanitary tissue dispensers and soap dispensers as repair or replacement is required. There is no government furnished material, except sand and ice melt for use during snowstorms. All supplies including paint and technical supplies under the painting or repair portions of this contract are to be furnished by the contractor.

4. Schedules and Checklists as outlined in the following paragraphs are an absolute requirement of this contract. Failure to produce and follow the required schedules and checklists will result in termination of the contract.

4.1 Annual Schedule - Contractor will furnish a complete copy of his annual schedule. This schedule must be approved before a notice to proceed is issued. This schedule will outline the projected dates for completion of all tasks associated with this contract. Schedule will indicate day of week for completion of weekly tasks, week of month for completion of monthly tasks and week and month for completion of quarterly, semi-annual and annual tasks. Any change to this schedule must be approved by the COR.

4.2 Weekly schedule - Contractor will furnish the COR a projected schedule of the following week’s work. Schedule will list the building area covered and the day and shift that all tasks are planned to be accomplished. All planned technical tasks and correction of identified deficiencies are to be listed by day and shift. Schedule will be initialed off by item indicating completion of that task. A sample copy of the report format will be submitted to the contracting officer for approval.

4.3 Daily Checklist -A checklist covering the midnight to 6 a.m. shift work in the control room areas will be initialized/signed by the contractor and a FAA representative. The checklist will itemize the weekly cleaning tasks performed that shift in the scheduled control room area. This checklist will be forwarded to the COR on a daily basis. This checklist will be a form furnished by the COR.

Checklists will be required for other areas when, in the opinion of the COR, they are necessary due to deficiencies or problems with the scheduled services in those areas.

4.4 Miscellaneous Checklist - The COR shall issue at any time a check-list for cleaning of various areas, this may include daily bathroom sign-in sheet.

4.5 Item Cost - Successful bidder will submit a cost breakdown on a unit price basis for specific paragraphs. This cost breakdown may be used to determine dollar amounts of deductions for non-performance. See Appendix 1.

5. Evaluation and Payment Procedures - Contractor's performance will be evaluated on a monthly basis by the COR based on daily inspections, submitted performance schedules, reports from FAA managers and the monthly "walk through" inspection with the Contractor.

5.1 The following criteria will be used to judge compliance with contract specifications:

FULL COMPLIANCE:

Performance is at the satisfactory level with a minimum number of complaints. All function services meet or exceed the contract specification level. The contractor's supervision, quality control program, and work inspection procedures are thorough, and he always moves to meet special requirements or problems. FAA inspections seldom find deficiencies.

MARGINAL COMPLIANCE:

The general level of service performance is below specification level. Occasional major problems are present, but not repetitive or continuous. Numerous complaints are experienced. The contractor's corrective response is not always prompt or effective. Continued performance at this level would jeopardize exercising an option year for renewal of services. FAA inspections continuously find deficiencies.

UNACCEPTABLE COMPLIANCE:

Performance is unsatisfactory and requires immediate and positive action by the contractor to improve service performance in order to continue the contract. Performance level is extremely low in some aspects of operations. Major and continuous problems go uncorrected or are corrected and immediately re-occur. Contractor fails to maintain a competent staff in the required number, or fails to control his employees. Contractor is unwilling or unable to cooperate with FAA staff in solving operational problems. The CO will issue a written notice to the contractor outlining corrective action and deadline schedule. FAA inspections fund numerous and repeated deficiencies.

5.2 Payment - The contractor shall submit monthly invoices, on an arrears basis. Each month the COR will review the contractor's performance in accordance with the above and the contractor's invoice will be processed in accordance with the following schedule:

FULL COMPLIANCE - 100% Payment (less identifiable, uncompleted, unacceptable work).

MARGINAL COMPLIANCE - Deductions will be made for all unacceptable or unaccomplished work.

UNACCEPTABLE COMPLIANCE - Deductions will be made for all unacceptable or unaccomplished work. Action will be initiated to terminate contract for default.

5.2.1 Deductions for non-performance will be based on the unit pricing as submitted by bidder or on the actual fair market cost to the government of the services.

5.2.2 (RESERVED)

5.3 Inspections will be performed by the COR on a periodic and monthly basis. All deficiencies will be noted and the contractor notified.

5.3.1 Periodic inspections will be conducted by the COR to insure full compliance with contract specifications. Deficiencies noted will be called to the attention of the contractor and must be remedied as directed by the COR. Failure of the contractor to perform work satisfactorily when scheduled or to make up scheduled work when so directed will result in deductions from the monthly payments in accordance with Paragraph 5.2.1.

5.3.2 Monthly "walkthrough" inspection of the facility will be conducted by the COR and other appropriate FAA representatives. Attendance by the Contractor's Project Manager is mandatory. Deficiencies will be noted and work rescheduled as directed by the COR. Deductions from the monthly payments for work not accomplished will be made in accordance with Paragraph

5.2.1. Any repeat deficiencies found on the "walkthrough" will result in deductions from monthly payment.

6. Cleaning Requirements and Frequency Schedule: Administrative and Training Areas

Administrative and training areas consist of:

a) All offices and conference rooms including those offices located in the control room and technical office spaces in equipment areas.

b) All classrooms and training laboratories.

c) Entire medical facility and the north security building.

d) All hallways, stairways and all entrance lobbies and elevators.

e) Break-rooms and locker rooms.

f) Supply areas.

6.1 Daily- These tasks are to be performed once per day, five (5) days a week on a Monday to Friday basis. Certain secure areas will be serviced at a time of day determined by the COR.

6.1.1 Wastebaskets are to be emptied. Torn or soiled plastic liners must be replaced.

Bulk trash including computer printouts, file boxes, crates and packing material shall be removed.

6.1.2 Glass, partitions and doors are to be spot cleaned. Fingerprints, smudges, marks, and stains are to be removed.

6.1.3 Floors are to be spot cleaned removing spills and trash.

6.1.4 Clean walls and doors in all areas of the facility.

6.2 High Usage Areas - Certain high use administrative spaces require cleaning on a 7 day a week basis. This cleaning is to include both the daily tasks listed in para. 6.1 and the weekly tasks listed in paragraph 6.3. These spaces are:

(1) Host Computer Operators Room

(2) FSDPS Operators Area

(3) CCMS Area in the Power Service Building

(4) Security Building

(5) Medical Trailer will be serviced in this manner on a 5 day a week basis, Monday to Friday.

(6) AT and AF break rooms. Work in break area to be scheduled between the hours of 9 pm to

11pm.

(7) AT Locker Room

(8) Flight Data

6.3 Weekly:

These tasks will be performed once per calendar week after normal administrative hours except in secured areas as directed by COR. Periods between the performance of the work must be of approximately equal duration.

6.3.1 Reserved.

6.3.2 Desks, tables, bookcases, picture frames, chairs and other furniture will be cleaned using a treated damp cloth. Fabric covered chairs will be vacuumed. CAUTION: Contractor personnel will not disturb any papers or other materials on desk furniture.

6.3.3 Telephones, office computer terminals, including screens and other office equipment will be cleaned using a treated cloth. CAUTION: Contractor personnel will not disturb the operating keys or controls of this equipment in any manner.

6.3.4 - Carpeted floors will be vacuumed and spot cleaned. Furniture need not be removed;

however, vacuuming and spot cleaning by means of vacuum attachments under furniture is required.

6.3.5 - Floors not carpeted will be washed. Vinyl tile floors will be waxed and buffed. All marks will be removed from floors.

6.3.6 - Chalkboards will be washed unless marked otherwise.

6.3.7 - Security building glass will be thoroughly washed.

6.4 Monthly -

These tasks will be performed once per calendar month at a time approved by the COR.

Periods between performance of the work must be of approximately equal duration.

6.4.1 Refrigerators, microwaves and other kitchen type equipment located in break areas and all other areas will be thoroughly cleaned both interior and exterior. Refrigerators shall be defrosted when needed. All materials stored in refrigerators will be discarded unless marked. Notification of scheduled cleaning will be posted on refrigerator by contractor two days in advance of cleaning.

6.4.2 Reserved.

6.4.3 Venetian and vertical blinds will be thoroughly dusted.

6.5 Quarterly -

These tasks shall be completed once per three calendar months. Periods between the performance of the work must be of approximately equal duration.

6.5.1 Paneled walls - Will be thoroughly cleaned and polished using an approved polish.

6.5.2 Stairwells and Handrails - Rubber stair treads shall be stripped (all existing wax, etc.

removed), thoroughly cleaned and finished as per manufacturer recommendations. All stair handrails shall be thoroughly cleaned using an abrasive pad and cleaning solution.

6.5.3 Wood furniture will be thoroughly cleaned and polished using pre-approved furniture polish and soft cloth. Contractor shall notify appropriate office manager (user) in writing two days in advance that this work is scheduled to insure all material is removed from desk and table tops. See CAUTION notes in paragraph 6.3.2 and 6.33. Contractor will remove and clean any plastic or Plexiglas desktop.

6.5.4 Carpeted Floors - Clean, shampoo and rotary brush (extractor). Furniture must be moved were applicable. Chemically spot clean as required.

6.5.5 Floors other than carpeted - Vinyl tile floors shall be stripped and finished. All other floors will be thoroughly washed, brushed and cleaned.

6.5.6 Windows and administrative area hallway glass will be washed. Washing includes both interior and exterior. Contractor will move furniture as required. Contractor is responsible for cleaning and protecting window solar coating and will replace coating damaged by his operation at no cost to the government. Bulletin board glass, both interior and exterior will be thoroughly cleaned. Locked boards will require coordination with responsible office manager.

6.5.7 High dusting/cleaning - tops of all lockers, supply cabinets and all high furniture to be dusted and cleaned. All wall areas over 7 feet high to be cleaned. All air registers, diffuses, and exposed piping and conduct to be dusted and cleaned.

6.58 Wastebaskets will be thoroughly cleaned using hot water and approved chemical cleaners.

This task will be performed outside.

6.6 Semi-annual -

These tasks are to be performed once per six calendar months. The work must be accomplished with not less than a 5 calendar month period between the completion of the first and second cleaning.

6.6.1 Venetian Blinds - will be thoroughly washed.

6.6.2 High dusting/cleaning - All ceilings to be dusted and spot cleaned.

6.7 Annual - These tasks shall be performed once per calendar year.

6.7.1 - Reserved.

6.7.2 Chairs, couches, and other upholstered furniture are to be steam cleaned or cleaned by other mechanical means designated for this purpose. All stains will be removed. Contractor is responsible for moving furniture to the outside area for steam cleaning purposes and return to proper location.

6.7.3 Light Fixtures -All fixtures to be thoroughly cleaned. All lens, diffusers, and glass will be cleaned on both sides (requires opening of fixtures to expose interior). Fixtures include exit lights.

7. Cleaning Requirements and Frequency Schedule - Equipment Areas -

Equipment Areas include all electronic equipment rooms, computer area, mechanical equipment rooms, shops and repair areas, the power service building, power vaults and pipe/electrical chase ways. Facility attics containing air handling equipment are considered equipment areas.

7.1 Daily - These tasks shall be performed once per day in accordance with all sections of paragraph 6.1, 6.1.1 through 6.1.3 and 6.2.

7.2 Weekly - Perform all tasks as outlined in paragraph 6.3 and 6.3.1 through 6.3.6.

7.2.1 Tables, chairs, stools, bench tops, bookcases, picture frames and other furniture will be cleaned using a treated damp cloth. Fabric covered chairs will be vacuumed. CAUTION - Contractor personnel will not disturb any material on tables or work benches.

7.2.2 Exterior mechanical room area ways are to be swept. All ground drain plates to be cleared. All trash, debris and empty drums to be removed.

7.2.3 Sinks -All stainless steel and chrome will be polished using approved polish.

7.3 Monthly - Perform all tasks as outlined in paragraph 6.4 and 6.4.1 through 6.4.3.

7.3.1 Workbench legs and footrests, exterior of storage cabinets and exterior of equipment consoles will be cleaned using a treated cloth. Console cleaning limited to unobstructed flat surfaces.

CAUTION - Contractor personnel must not touch or disturb in any manner any part of electronic, electrical or mechanical equipment.

7.4 Quarterly - See paragraph 6.5.

7.4.1 (RESERVED)

7.4.2 Carpeted floors - See paragraph 6.5.4.

7.4.3 Floors other than carpeted - See paragraph 6.5.5.

7.4.4 High dusting/cleaning - In addition to the requirements in paragraph 6.5.7, the tops of all electronic, electric and mechanical consoles will be cleaned.

7.5 Semi-annual - See paragraph 6.6.

7.5.1 High dusting/cleaning - See paragraph 6.6.2.

7.5.2 Equipment Console Cleaning - Contractor will furnish an experienced cleaner for three (3), eight hour shifts to clean the interiors of equipment consoles located in the control room and equipment areas. Cleaning will consist of dusting, vacuuming and wiping down the equipment using a treated cloth. This work will be accomplished under the direct oversight of a FAA technical specialist and will be scheduled by the COR.

7.6 Annual - See paragraph 6.7.

7.6.1 Chairs -See paragraph 6.7.2.

8. Cleaning Requirements and Frequency Scheduled - Control Room -

Control room areas are the DSR room, ATOPS area, and the basement DYSIM. Extreme caution must be maintained in this area and absolutely no interference with operations personnel will be tolerated. All contractual activities must be coordinated with personnel in the area to be serviced. Noise must be kept at an absolute minimum and any lighting required is restricted to that approved by FAA supervisory personnel. Electronic equipment must not be disturbed in any manner. Control room includes the supervisory positions, consoles and desks.

8.1 Once per watch - These tasks must be performed during each of the three daily watches and must be spaced approximately 8 hours apart on a seven day a week basis.

8.1.1 Wastebaskets must be emptied. Plastic basket liners area to be replaced (unless not used). Bulk trash including computer printouts or records shall be removed.

8.1.2 Glass doors at entrance to control room are to be kept spot cleaned and all fingerprints removed.

8.2 Daily - These tasks shall be performed once per day during the hours of midnight to 6 a.m. on a seven (7) day a week basis.

8.2.1 (RESERVED)

8.2.2 Desks, tables and bookcases are to be spot cleaned.

8.2.3 Consoles including strip bays are to be spot cleaned. All fingerprints and marks are to be

8.2.4 Glass doors are to be thoroughly cleaned using approved cleaner.

8.2.5 Carpeted floors will be vacuumed and spot cleaned.

8.2.6 Floor area other than carpeted will be spot cleaned. All stains will be removed.

8.2.7 Lighting fixtures are to be re-lamped (See paragraph 14.2)

8.3 Weekly-

These tasks shall be performed once per calendar week during the hours of midnight to 6 A.M. The work performed on the following schedule to minimize impact on facility operations.

Facility may interchange scheduled portions of the Control Room schedule according to operational need.

*Sunday Area C and D - positions 301-340

FOGS and FOGS Sup. Office

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Area B - positions 401-418 DSR SMA Room - LCN Room

Area B - positions 423-440 Area A - positions 523-540

NOM-TMU

Area E - All positions

Area F - All positions

ATOPS, DYSIM - MLO-CWSU

ATOPS SMA Room - Lockers

*Day of week refers to mid-watch shift e.g. Sunday shift ends at 6am on Sunday

8.3.1 Reserved.

8.3.2 Desks, tables, bookcases and other furniture will be cleaned using a treated damp cloth.

See CAUTION - Paragraph 6.3.2.

8.3.3 Chairs will be thoroughly vacuumed and wiped down.

8.3.4 Telephones and desktop office equipment will be cleaned using treated cloth. The following work requires FAA operations personnel direct oversight at all times. Telephone consoles, computer keyboards, and display screens including the desk areas under this equipment will be cleaned.

8.3.5 Floors other than carpeted will be thoroughly washed. Tile will be buffed.

8.3.6 (RESERVED).

8.3.7 Entire console area including strip bays, light fixtures, and tops of all consoles will be vacuumed and wiped with treated cloth. All dust will be removed with particular attention directed at strip bay corners and high surfaces on top of console. All stains and marks will be removed. See Caution in paragraph 6.3.3. The following work requires FAA operations personnel direct oversight at all times. Telephone equipment, computer keyboards and computer displays will be cleaned including shelf areas under this equipment.

8.4 Monthly - (RESERVED)

8.5 Quarterly -

These tasks shall be performed once per three calendar months during the hours of midnight and 6 a.m. Periods between the performance of the work must be of approximately equal duration.

8.5.1 Wastebaskets will be thoroughly cleaned using hot water and approved chemical cleaners. This task will be performed outside.

8.5.2 Carpeted floors will be shampooed and rotary brushed (extracted).

8.5.3 Floor other than carpeted - See paragraph 6.4.5.

8.5.4 High dusting/cleaning - Tops of all lockers, supply cabinets and consoles to be dusted and cleaned.

8.6 Semi-annual - These tasks are to be performed once per six calendar months during the hours of midnight and 6 AM. The work must be accomplished with not less than a 5 month calendar period between the completion of the first and second cleaning.

8.6.1 (RESERVED)

8.6.2 Light fixtures - All light fixtures, including ceiling fixtures are to be thoroughly cleaned. All interior and exterior surfaces of lens, diffuses, and glass will be cleaned. This requires opening of fixtures to expose interior.

8.7 Annual-

These tasks are to be performed once per year during the hours of midnight and 6 A.M.

8.7.1 Ceiling and diffuses -Wiped with treated cloth.

8.7.2 Chairs - See paragraph 6.7.2.

9. Cleaning Requirements and Frequency Scheduled - Lavatories:

The following tasks apply to all lavatories and janitorial sink areas within the facility including the kitchen and all exterior buildings and trailers.

9.1 Heavy Usage Lavatories - Control Room Area's:

The Heavy Usage Lavatories are defined as follows:

Loading Dock Bathrooms

Bathrooms outside the cafeteria area Second Floor Support Training Bathrooms

These facilities serving the control room area receive heavy, constant usage and will be serviced as often as required in order to maintain a completely clean and sanitary condition. The control room area lavatories must be serviced twice per watch at a minimum to correct any problems. Avoid closing these lavatories between the hours of 5 to 8 p.m.

9.2 Once per watch -

These tasks must be performed during each of the three daily watches on a seven-day a week basis. Accomplishment of these tasks must be spaced not more than 8 hours apart. These tasks apply to lavatories in the control room areas. These tasks may be required in additional lavatories if a daily schedule is deemed inadequate by the COR. Avoid closure of the Control Room area lavatories between the hours of 5 to 8 P.M.

9.2.1 Wastebaskets will be emptied. Plastic basket liners will be replaced (unless unused).

9.2.2 Paper product and soap dispensers will be refilled as required.

9.2.3 Toilet bowls, water closets, urinals and basins will be washed and all stains removed.

9.2.4 Mirrors will be cleaned as required.

9.2.5 Floors will be swept and washed.

9.3 Daily-

These tasks are to be performed once per day. Lavatories in the administrative, medical and training areas normally are to be serviced on a five (5) day a week basis except when the COR determines the area will be in use on an extended workweek. All other lavatories including the security building, equipment areas and kitchen will be serviced on a seven (7) day a week basis. Each administrative and training area lavatory will be inspected and deficiencies corrected just prior to start of the administrative day.

9.3.1 Trash baskets will be emptied and cleaned with damp cloth. Plastic liners will be replaced, (unless unused).

9.3.2 Paper products and soap dispensers will be completely refilled.

9.3.3 Toilet bowls, water closets, urinals, showers and basins will be thoroughly washed using antiseptic solutions in the cleaning water. All surfaces including interior legs, channels, Flush-o-meters, traps, seat hinges and metal trim will be thoroughly cleaned. All toilet seats to be completely cleaned and dried. All stains must be removed and all surfaces left free of watermarks.

Bowls and urinals will be treated with disinfectant.

9.3.4 Mirrors will be thoroughly cleaned using a glass cleaner.

9.3.5 Floors will be thoroughly cleaned using antiseptic solutions in cleaning water.

9.3.6 Walls, toilet stalls, urinal screens, wall fixtures, and other fixtures will be damp wiped using antiseptic solution in cleaning water. All writing or markings are to be removed.

9.3.7 Sanitary napkins, tampons and toilet cover receptacles and dispensers will be cleaned and refilled.

9.3.8 Room air fresheners and urinal pads will be checked and replaced as required. Air fresheners will be Sornet Deodorant wicks and urinal pads will be "Non-para Twin-block Super Urinal Screens" or approved equals.

9.3.9 Lighting fixtures to be re-lamped. (See paragraph 14.2).

9.3.10 Government Furnished Paper product containers, sanitary tissue dispensers and soap dispensers will be repaired or replaced as needed by the contractor.

9.4 Weekly-

These tasks are to be performed once per calendar week in all lavatories.

9.4.1 Reserved.

9.4.2 Stainless steel and chrome will be polished using approved polish.

9.4.3 Biocide will be applied to all urinals in a manufacturers recommended dosage. Biocide will be "Liquid Alive" enzyme or approved equal.

9.5 (RESERVED)

9.6 Quarterly -

These tasks will be completed once per three calendar months in all lavatories.

Periods between performance of the work must be of approximately equal duration.

9.6.1 Trash baskets to be thoroughly cleaned using hot water and chemical cleaners, outside.

9.6.2 Air vents and diffuses are to be vacuumed. Removable covers are to be taken off and ductwork vacuumed to arm's reach.

9.6.3 Walls and ceilings to be thoroughly washed. Use antiseptic solution in cleaning water.

9.7.1 Semi-annual - (RESERVED).

9.8 Annual - These tasks shall be performed once per year.

9.8.1 light fixtures - See paragraph 6.7.3.

9.9 Janitorial Sink Areas-

These sink areas will be maintained on the same basis and schedule as the lavatories in the same general building area.

10. Cleaning Requirements and Frequency Schedule - Dining Room -

Work in this area does not include the kitchen. Floors to be serviced include the tile floors in the hallway, serving line area and vending machine area. These tasks, except lavatories, will be performed during the hours when kitchen is closed.

10.1 Daily-

These tasks must be completed once per day on a seven (7) day per week basis.

10.1.1 Walls, doors, telephone and HVAC equipment covers are to be dusted and spot cleaned.

Fingerprints, smudges, marks and stains are to be removed.

10.1.2 Reserved.

10.1.3 Floors other than carpeted. Tile floors shall be swept and mopped.

10.1.4 Glass -(RESERVED)

10.1.5 Tables and Chairs - Clean tables, clean legs, pedestal bases and seats using a damp cloth. Broken or damaged chairs will be removed from dining room and stored in an area designated by COR.

10.1.6 Employee-used microwave ovens will be cleaned. All stains will be removed from interior and exterior.

10.1.7 Lighting fixtures are to be re-lamped - see paragraph 14.2.

10.2 Weekly - See paragraph 6.3.

10.2.1 - Telephone, employee-use refrigerator and TV will be wiped down using treated cloth.

10.2.2 Floors other than carpeted will be thoroughly washed. Floors include all tiled areas and adjacent hallway floors, cafeteria loading dock and cafeteria loading dock exterior stairs.

10.3 Monthly - See paragraph 6.4.

10.3.1 Walls, building columns, metal trim and HVAC equipment covers will be wiped down using treated cloth. Requires cleaning entire height of these surfaces.

10.3.2 Ceiling and air diffusers will be dusted or vacuumed or spot cleaned as required to remove stains, dust accumulation and cobwebs. Diffuses will be cleaned using treated cloth.

10.3.3 Chairs will be completely and thoroughly washed using damp cloth. All stains will be

10.3.4 Venetian blinds will be thoroughly dusted.

10.3.5 Carpeted floors will be shampooed and rotary brushed (extracted). Furniture must be moved. Chemically spot clean as required.

10.3.6 Window interior including adjacent hallway will be thoroughly washed. See CAUTION -regarding solar coating paragraph 6.5.6.

10.3.7 Refrigerator and hallway microwave unit will be cleaned as noted in paragraph 6.4.1.

Television and associated platform will be dusted.

10.4 Quarterly - See paragraph 6.5.

10.4.1 Windows - See paragraph 6.5.6.

10.4.2 High Dusting/Cleaning - See paragraph 6.6.2.

10.4.3 Stripping and Waxing Cafeteria Floor

10.5 Semi-Annual - See paragraph 6.6.

10.5.1 Venetian blinds - See paragraph 6.6.1.

10.5.2 Light fixtures - See paragraph 6.7.3.

10.6 Annual - (RESERVED)

11. Cleaning Requirements and Frequency Schedules - Miscellaneous Areas -

11.1 Daily - These tasks are to be performed once per day on a seven (7) day per week basis.

11.1.1 Outside Area - All facility grounds and sidewalks are to be inspected for trash, sand/salt, cigarette butts, etc. All trash to be removed. Dead rodents or birds to be removed. Loading dock and main entrance outside administrative lobby to be swept. Particular attention is required in smoking shelter areas.

11.1.2 Drinking fountains will be thoroughly cleaned. Bright work will be polished.

Malfunctioning units will be reported to COR.

11.1.3 All Roof areas will be cleared of all leaves and debris. This material is to be removed in containers and not thrown from roof. Roof drains to be thoroughly cleared.

11.1.4 Smoking shelters are to be swept and mopped. All debris removed and ash receptacles emptied and washed. Glass to be spot cleaned. Lighting fixtures to be re-lamped as required.

11.1.5 All Chase Drains will be cleared of all leaves and debris.

11.2 Weekly -

These tasks are to be performed once per calendar week. Periods between the performance of the work must be of approximately equal duration.

11.2.1 Outside Area - All trash and dirt accumulations will be removed. Particular attention will be given to sweeping or otherwise removing all trash, dirt build up and cigarette butts from curbs, fence lines, entrance areas, walkways, and mechanical equipment areas.

11.2.2 Reserved.

11.2.3 Smoking shelter glass to be washed.

11.3 Monthly - See paragraph 6.4.

11.3.1 Bulk storage areas, storage building and garage will be swept. All trash and debris will be removed. Lighting fixtures will be re-lamped. (See paragraph 14.2).

11.3.2 (RESERVED)

11.4 Quarterly- See paragraph 6.5.

11.4.1 Elevator doors and car will be thoroughly cleaned.

11.4.2 Reserved.

11.5 Semi-Annual - See paragraph 6.6.

11.5.1 Storage building/garage - Floors will be swept and mopped. All trash including identified empty drums, crates and excess equipment/material to be removed. Light fixtures, doors and walls to be dusted.

11.5.2 Smoking Shelters to be Steamed Cleaned inside for removal of cigarette tar build up.

11.6 Annual -

These tasks are to be performed once per year at a time specified by the COR.

11.6.1 Parking Lots/Roadways - All areas will be swept clean of all debris and sand. Only one half of the area will be made available at one time. All debris and sand must be removed from the facility. Dumping of this material in the recharge basin is not permitted.

11.6.2 Enameled metal panels on all buildings will be thoroughly cleaned. In Spring Time Exterior of Building and Sidewalk areas shall be power washed of all debris, this includes the Main Building, Annex, and Power Systems Building.

12. Snow Clearing Services - The intent is to maintain safe walking areas to the building entrances and to provide access to outside equipment and loading areas. Services are required on a 24-hour, 7 day a week basis, as directed by the COR. Contractor will schedule additional personnel and provide equipment to clear all designated areas within two hours from notification.

12.1 Contractor will clear walkways to all building entrances, the medical facility, automation contractor trailer, annex and security building. Walkways will be cleared to their full width and passage to the roadways from the walkways will be cleared of plowed snow. Contractor will completely clear access from handicap areas to walkways and handicap ramps.

12.2 When needed or upon request, contractor shall apply government furnished snow/ice melt or sand to the entrance walkways, ramp and loading docks.

12.3 Contractor will clear a walkway to the chiller building roof and outside equipment such as engine radiators. Contractor will clear doorways to power service, chiller and storage buildings.

13. Carpet Tile Replacement - The following work applies to the replacement and repair of steel floor tiles in the control and equipment rooms. The facility will supply replacement floor tiles in a designated storage area for the contractor's use. Services are required on a 24-hour, 7 day a week basis.

13.1 Any stained floor tile that cannot be cleaned in place will be removed and replaced with a replacement tile. If the floor tile cannot be removed, the carpet will be replaced with government furnished carpet. Contractor will supply adhesive which has been government approved. Stained tiles shall be removed and cleaned by contractor.

13.2 Any tile deemed a tripping hazard or otherwise defectives will be replaced with replacement tile or the carpet replaced/repaired. Defective tile will be placed in designated storage areas as directed by the COR.

14. Re-lamping Services - Contractor will furnish all labor, tools, lamps and equipment required to provide re-lamping services for all lighting fixtures within the New York ARTCC facility.

Services include re-lamping of all support buildings within the facility, the entire kitchen area, facility attic, control room overhead and console lighting, exit lights, roof or building mounted security lighting. All spotlights, desk lamps, bulletin board lighting and exit lighting is included in this contract.

14.1 Lamp Type/Quality - All lamps identified within the Statement of Work (Attachment No. 3) are to be supplied by the contractor. The contractor is responsible for replacement of any and all lamps during the contract period and is required to maintain replacement bulbs on site for timely replacement. Only "warm white" bulbs may be used in the control room. Contractor will adhere to all applicable environmental disposal regulations.

14.2 Routine re-lamping schedule - Normal re-lamping will be accomplished each day. Re lamping may not be postponed for a longer period. When lighting conditions warrant, re lamping will be accomplished immediately at the request of the COR.

14.3 Control room re-lamping - Consoles and desk fixtures will be re-lamped immediately upon notification except when operational conditions preclude release of the position.

14.4 Reserved.

14.5 Fixture damage - Contractor will repair or replace any fixture damaged during re-lamping.

This includes all sockets, glass and plastic parts at no additional cost.

15. Wellness Center - Contractor shall clean mirrors, mop floors as per manufacturer’s instructions and empty trash. This shall be performed three (3) times per week.

16. Moving Services - Contractor shall furnish the necessary labor and equipment such as hand trucks, wheeled carts and desk movers to provide moving services. Services will be required for the relocation of office furniture, technical equipment, parts or paper supplies within the ARTCC facility.