Attachment 3 MMU SOW.pdf

FEDERAL AVIATION ADMINISTRATION

MORRISTOWN

AIR TRAFFIC CONTROL TOWER

JANITORIAL SERVICES

..STATEMENT OF WORK

Custodial Services for Morristown Air Traffic Control Tower

1.0 1.1 2.0 3.0 3.1 3.1.1 3.1.2 3.1.3 3.1.4 3.1.5 3.1.5.1 3.2 3.2.1 3.2.1.1 3.2.1.2 3.2.1.3 3.2.1.4 3.2.1.5 3.2.1.6 3.2.1.7 3.2.1.8 3.2.1.9 3.2.1.10 3.3 3.3.1 3.3.2 4.0 4.1 4.2 4.3 5.0

Purpose General Requirements Reserved Requirements Management Work Control Work Schedule Interference with Government Business Protection of Government Property Environmental Management Products and Materials Custodial Services Requirements Basic Services Space Cleaning Floor Care Restrooms Stripping and Re-waxing Floors Shampooing Carpets and Rugs Cleaning Light Fixtures and Air Vents High Dusting/Cleaning Cleaning Exterior Glass Cleaning Interior Glass Cleaning Window Blinds and Tower Shades Other Services Re-lamping Policing Grounds Government Furnished Property and Services Government Furnished Facilities Availability of Utilities Contractor Furnished Items Definitions

APPENDIX

A) TYPE FLOOR SQUARE FOOTAGE

BJ TOWER DRAWINGS 1-5

CJ TOWER SHADE CLEANING INSTRUCTIONS

Paragraph Count: 31

1.0 Purpose

The intention of this solicitation is to obtain custodial services for the Federal Aviation Administration Morristown Airport Air Traffic Control Tower by means of a firm fixed-price.

I.I General Requirements The Contractor shall provide all labor, supplies, supervision, tools, materials, equipment, and transportation necessary to provide custodial services in accordance with this specification. Custodial service applies to all designated spaces including, but not limited to, halls, restrooms, offices, work areas, entrance ways, lobbies, storage areas, elevators, and stairways.

2.0 Reserved

3.0 Requirements

3.1 Management

The Contractor shall manage the total work effort associated with the custodial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.

3.1.1 Work Control

The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service call and indefinite quantity work items shall be provided when requested by the Contracting Officer.

3.1.2 Work Schedule

The Contractor's initial work schedule shall indicate the hours of the day that twice weekly or more frequent services will be performed and the day of the week (Monday through Friday) that weekly or less frequent services will be performed. The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed twice weekly or less frequently fall on an excluded holiday, alternate dates shall be specified.

The initial work schedule shall be submitted to the Contracting Officer for approval within 15 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Contracting Officer's approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with the following general requirements:

(I)Except as otherwise specified, all firm fixed-price work shall be performed between the hours of 6:30AM and 1:30PM Sunday through Saturday including all holidays. If the Contractor desires to carry on work outside of these hours, or on Saturdays, Sundays, or holidays, prior approval shall be obtained from the Contracting Officer and the facility manager.

3.1.3 Interference with Government Business

The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

3.1.4 Protection of Government Property

During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

3.1.5 Environmental Management

In order to comply with federally mandated environmental preference programs and U.S. Department of Transportation _Green Procurement Plan_ (GPP) policy, the Contractor shall use environmentally preferable products and services. These program elements include: recovered material products, energy and water efficient products, alternative fuels and fuel efficiency, bio-based products, non-ozone depleting substances, priority chemicals, and environmentally preferable products. These program elements are described on the Office of the Federal Environment Executive website (http://www.ofee.gov).

3.1.5.1 Products and Materials

Custodial cleaning products required in the performance of this SOW shall meet as a minimum, Green Seal certification standards for Industrial and Institutional Cleaners (GS-37) (http://www.greenseal.org).

If it is determined that a Green Seal certified product does not meet Government performance requirements, the Contractor shall submit a proposed alternative that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance. Products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (CPG) (http://www.epa.gov/cpg) shall meet the minimum recovered (recycled) content levels. Bio-based products shall be used upon issuance of the bio-based product listing from the U.S. Department of Agriculture (USDA) (http://www.usda.gov). The contractor shall purchase and use Energy Star or other energy-efficient items listed on the Department of Energy's Federal Energy Management Program (FEMP) Product Energy Efficiency Recommendations product list.

All cleaning products and materials must be non-odorous or as agreed to with the facility manager or his/her designee.

3.2 Custodial Services Requirements

The Contractor shall provide the custodial services described herein.

3.2.1 Basic Services

Basic services shall be performed at the locations and frequencies as indicated and shall consist of the services listed for the specified spaces. Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. All basic services will be paid for under the firm fixed-price portion of the contract. Performance requirements for these services include the following:

Controlled Access Rooms: Any item with a frequency of service listed as DAILY, TWICE WEEKLY, or THREE TIMES WEEKLY shall be serviced WEEKLY in these rooms.

http://www.epa.gov/cpg)

3.2.1.1 Space Cleaning [DAILY!

Space cleaning shall consist of the following services each time a space is cleaned:

(a) Sweeping/Dust Mopping. Concrete/quarry tile, terrazzo, wood, resilient flooring, or any hard floor shall be swept or dust mopped so as to remove all loose dirt, dust, and debris.

(b) Vacuuming Carpets and Rugs. Carpeted areas and rugs shall be vacuumed free of all loose soil and debris. Inspect carpet and rugs and spot clean as needed to remove any and all stains or spots.

(c) Emptying Waste Containers. All waste containers, including exterior containers, shall be emptied and plastic liners replaced. Any plastic liner with food wastes or that is soiled or leaking shall be replaced with a new plastic liner. Waste containers located in break room & bathrooms shall be washed weekly, inside and outside utilizing a disinfectant and shall be free of odors. After washing, containers shall be wiped dry and new plastic liners installed. All ash trays and ash receptacles, including exterior receptacles, shall be emptied and cleaned free of tobacco residue. Boxes, cans, bottles, and other items placed adjacent to waste containers and marked "TRASH" shall also be removed and disposed of. All waste collected shall be disposed of in the nearest outside trash collection point. Waste that falls on the floor and outside grounds during the waste removal shall be picked up and disposed of by the Contractor.

(d) Low Dusting/Cleaning. All furniture, chairs, couches, partitions, radiators, equipment, hand railings in stairways, grills, horizontal ledges, and sills shall be dusted and spot cleaned. Walls, doors, and partitions shall be wiped clean (including glass in partitions and doors) to a height of 7'- O" above the floor level. All electronic and computer equipment (including tower cab air traffic control equipment shall be dusted with a dry device. No liquid of any kind may be used on any electronic equipment. If present, chalk boards, chalk trays, and erasers shall be cleaned. Corridor, lobby, and entrance walls and doors shall be cleaned inside and out. Miscellaneous hardware and bright metal work shall be wiped clean. Drinking fountains shall be cleaned and disinfected. All surfaces of drinking fountains shall be free of stains, smudges, and scale.

(e) Cleaning Walk-off Mats. Each time floors are swept/dust mopped or vacuumed, walk-off mats in that area shall be cleaned. Soil and moisture underneath mats shall be removed and the floor shall be cleaned as appropriate along with the rest of the floor. The mats shall be returned to their original locations afterwards. The Contractor shall report, in writing to the Contracting Officer, all walk-off mats that are worn out to the point of being ineffective.

(t) Tower and break room kitchen areas. All counters, sinks, and appliances shall be cleaned inside and outside utilizing a disinfectant, and shall be free of stains and odors. Inspect, replenish, and clean supply dispensers. Supplies shall include, but are not limited to, paper towels and antibacterial hand soap.

3.2.1.2 Floor Care

Floor care shall be performed in all spaces including stairs and landings and shall consist of the following services.

(a) Damp Mopping. [THREE TIMES WEEKLY! Prior to damp mopping, floors shall be swept/dust mopped. Floors shall be damp mopped with an approved cleaning solution to remove dirt, streaks, smears, and stains.

Note: Any visible dirt shall be removed immediately.

(b) Spray cleaning and buffing of vinyl floor. !SEMI-ANNUALLY IN JANUARY & JULY) Prior to spray cleaning and buffing, floors shall be damp mopped as specified above. Floors shall be spray cleaned and buffed to remove traffic marks, heavy soil, etc. The material used for spray cleaning and buffing shall contain a blend of detergents and polymers to emulsify surface soil and repair traffic areas. If loose residue is produced by buffing, it shall be removed in a manner that will leave the floor clean without destroying the high gloss produced by buffing. When completed, a spray cleaned and buffed floor shall have a uniform, high-gloss finish, free of scuff and heel marks. The floor finish shall be uniform from wall to wall, including corners.

(c) Waxing and buffing of vinyl floor. IANNUALLY IN OCTOBER) The Contractor shall use a liquid wax system containing not less than 18% solids. The floors shall be damp mopped as specified above immediately prior to application of wax. Floors shall be buffed, if required, to a uniform gloss finish free from dirt, traffic marks, and stains.

3.2.1.3 Restroom Services (DAILY)

Restroom services shall consist of the following each time services are performed.

(a) Cleaning Restrooms. Restroom fixtures, including water closets, urinals, lavatories, and sinks shall be washed inside and outside utilizing a disinfectant, and shall be free of stains and odors. Pumice sticks and an approved toilet bowl cleaner shall be used to remove stains from urinals and water closets.

Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors, and partitions) shall not be used to clean lavatories or sinks. Floors shall be swept/dust mopped free of dirt and mopped with a disinfectant. Floor drains shall be cleaned and flushed with a disinfectant. Wainscoting, partitions, walls, and doors shall be cleaned free of dirt, stains, and graffiti. Mirrors shall be cleaned and polished. All metal fixtures and hardware shall be cleaned. Waste containers shall be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms and locker/dressing rooms shall be considered part of the restrooms, and cleaned accordingly.

(b) Servicing Restrooms. Servicing restrooms shall include inspecting, replenishing, and cleaning supply dispensers. Restroom supplies shall include, but are not limited to, paper towels (type must fit installed towel device), two ply soft toilet tissue, and antibacterial hand soap. The Contractor shall stock restrooms with sufficient supplies to insure that the supplies will last until the next scheduled service. If dispensers become empty before the next scheduled servicing, the Contractor shall replenish them at no additional cost to the Government.

3.2.1.4 Stripping and Re-waxing Floors (ANNUALLY IN APRIL)

Resilient flooring shall be swept/dust mopped and stripped to remove all built-up wax and imbedded dirt prior to re-waxing. After application of wax, areas shall be buffed (if required) sufficiently for maximum gloss and uniform sheen from wall to wall, including corners. The re-waxed floor shall present a clean appearance free from scuff marks or dirt smears. Furniture or other equipment moved during floor stripping and re-waxing shall be returned to their original positions.

3.2.1.5 Shampooing Carpets and Rugs

TOWER CAB& MAIN ENTRANCE HALLWAY-(QUARTERLY)

REST OF BUILDING – (SEMI-ANNUALLY)

Prior to shampooing, carpets and rugs shall be vacuumed free of all loose soil and debris. Carpets and rugs shall be shampooed free of streaks, stains, and spots, and shall have a bright uniform color.

Shampooing shall be done by the water extraction method. After drying, furniture or other equipment moved for the shampooing shall be returned to their original positions.

3.2.1.6 Cleaning Light Fixtures and Air Vents [SEMI-ANNUALLY]

Globes, reflectors, covers, diffusers, and plastic side panels shall be removed and washed. After cleaning and reassembling, light fixtures shall be free of bugs, dirt, dust, grease, and other foreign matter.

3.2.1.7 High Dusting/Cleaning [MONTHLY)

High cleaning includes cleaning horizontal and vertical surfaces above 7' - O" from floor level including all overhead piping and ceiling areas. All dust, lint, litter, and soil shall be removed from all surfaces.

Walls shall be free of dirt, smudges, and markings. Ceilings are to be free of cobwebs and loose dirt.

3.2.1.8 Cleaning Exterior Glass

FLOORS 1-4, [ANNUALLY)

TOWER CAB-[MONTHLY)

The Contractor shall thoroughly clean all exterior glass surfaces, window frames, sills, and sashes, from the ground line up to and including the fourth floor. All glass surfaces shall be cleaned and left free of streaks and stains, and shall be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces shall be removed. Where storm windows exist, exterior window cleaning shall include both sides of the storm window.

3.2.1.9 Cleaning Interior Glass

FLOORS 1-4,[ANNUALLY)

TOWER CAB- [MONTHLY)

The Contractor shall thoroughly clean all interior glass surfaces and associated window frames, sills, and sashes. All glass surfaces shall be cleaned and left free of streaks and stains, and all adjacent surfaces wiped dry. All paint, putty, film, and foreign matter found on glass surfaces shall be removed.

3.2.1.10 Dusting Window Blinds and Tower Shades [SEMI-AUNNUALLY IN FEB & AUG]

(a) All window blinds shall be dusted and spot cleaned to be free of all dust and embedded dirt. All tower shades shall be dusted on both sides with a soft device as to not the scratch surface.

(b) Clean tower shades on both sides as per MFG instructions (using a Swiffer and antistatic spray)

[SEMI-ANNUALLY IN MAY & NOV] See Appendix C (Cleaning Instructions)

3.3 Other Services

3.3.1 Re-lamping.

Re-lamping services shall be provided for all light fixtures in the buildings/spaces covered by the contract, including emergency, exit, and exterior lights attached to the building. The work shall include inspecting each building/space included in this contract [DAILY), and replacing all burned out and blinking fluorescent tubes and incandescent bulbs [REPLACEMENT WITHIN 48 HOURS). The fluorescent tubes and incandescent light bulbs replaced shall be of the same wattage and voltage as those removed. All new fluorescent lamps should be low-mercury (i.e., below the Toxic Characteristic Leaching Procedure (TCLP) standard of0.2 mg/I mercury). Contractor personnel handling and replacing and disposal fluorescent tubes shall be qualified in accordance with local regulations.

3.3.2 Policing Grounds. IDAILYI

Paper, bottles, cans, and all other trash and refuse shall be removed from all grounds of the buildings specified.

4.0 Government Furnished Property and Services

In accordance with the "GOVERNMENT FURNISHED PROPERTY" clause in Section I, the Government will provide the Contractor the option of using certain Government owned facilities, equipment, materials, and utilities for use only in connection with this contract. The use of Government furnished property and services for other purposes are prohibited. All such facilities, equipment, and materials will be provided in "as is" condition.

[The FAA shall provide the contractor a closet on the 1st floor with sink.]

4.1 Government Furnished Facilities.

The Government will furnish or make available to the Contractor the facilities described. The Contractor shall be responsible and accountable for such facilities accepted for use and shall take adequate precautions to prevent fire hazards, odors, and vermin. Custodial services for Government furnished facilities shall be provided by the Contractor. The Contractor shall obtain written approval from the Contracting Officer prior to making any modifications or alterations to the facilities. Any such modifications or alterations approved by the Government will be made at the expense of the Contractor.

At the completion of the contract, all facilities shall be returned to the Government in the same condition as received, except for reasonable wear and tear. The Contractor shall be held responsible for the cost of any repairs caused by negligence or abuse on his/her part, or on the part of his/her employees.

4.2 Availability of Utilities.

The Government will furnish the following utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract:

electricity, natural gas, fresh water, sewage service. Information concerning the location of existing outlets may be obtained from the Contracting Officer. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work. These - Utilities specified above will be furnished at no cost to the Contractor.

4.3 Contractor Furnished Items

Except for items listed in paragraph 4.0, the Contractor shall provide all facilities, equipment, materials, supplies, and services to perform the requirements of this contract. Items not specified shall be of acceptable commercial grade and quality.

4.3.1 Hand Sanitizer Dispensers

The contractor shall refill hand sanitizer dispensers with appropriate moisturizing antimicrobial hand sanitizing gel.

5.0 Definitions

As used throughout this contract, the following terms shall have the meaning set forth below. Additional definitions are in the "DEFINITIONS" clause in Section I.

a. Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings accompanying this specification unless stated otherwise.

b. Where "as directed", "as required", "as permitted", "approval", "acceptance", or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Contracting Officer is intended unless stated otherwise.

c. Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

d. Regular Working Hours. The Government's administrative working hours are from 7:00AM to 3:00PM Monday through Friday.

e. Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

f. Contractor Representative. A foreman or superintendent assigned in accordance with the "CONTRACTOR EMPLOYEES" clause, Section 1-1.

g. Controlled Access Rooms. Rooms that will have limited access and must be opened by admin or technical personnel.

(I) I06 - Boiler Room

(2) I07 - Electrical/Battery Room

(3) I08 - Electrical Room

(4) 109 - Mechanical Equipment Room

(5) 110 - Mechanical Room

(6) 113 - Storage Room

(7) 210 - Storage Room

(8) 212 - TELCO Room

(9) 406 - Mechanical Room

h. Contractor Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

i. n/a

j. Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

k. Frequency of Service.

(I) Annually (A). Services performed once during each 12 month period of the contract at intervals of 355 to 375 days.

(2) Semi-Annual (SA). Services performed twice during each 12 month period of the contract at intervals of 170 to 190 calendar days.

(3) Quarterly (Q). Services performed 4 times during each 12 month period of the contract at intervals of 85 to 95 calendar days.

(4) Monthly (M). Services performed 12 times during each 12 month period of the contract at intervals of 28 to 31 calendar days.

(5) Semi-Monthly (SM). Services performed 24 times during each 12 month period of the contract at intervals of 14 to 16 calendar days.

(6) Weekly (W). Services performed 52 times during each 12 month period of the contract at intervals of six to eight calendar days.

(7) Twice weekly (2W). Services performed twice a week, such as Monday and Thursday or Tuesday and Friday.

(8) Three times weekly (3W). Services performed three times a week, on Monday, Wednesday and Friday.

(9) Monday through Saturday (D5). Services performed once each calendar day, Monday through Saturday, including holidays, excluding Christmas Day and Thanksgiving Day.

I. Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

m. Quality Assurance Evaluator (QAE). The Government employee designated by the Contracting Officer to be responsible for monitoring of Contractor performance.

n. Quality Control (QC). A method used by the Contractor to control the quality of goods and services produced.

o. Contracting Officer. The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

p. Re-lamping. A procedure by which the Contractor periodically inspects each building included in this contract in order to systematically replace burned out and/or blinking fluorescent tubes and incandescent bulbs.

q. Response Time. Response time is defined as the time allowed the Contractor after initial notification of a work requirement to be physically on the premises at the work site, with appropriate tools, equipment, and materials, ready to perform the work required. Response times are designated in the appropriate technical clauses in Section C.

r. Space. A space is an area to receive custodial services which may or may not be considered a room by common definition. Examples of spaces are definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators.

s. Waste Containers. Waste containers are defined as trash receptacles, waste baskets, trash cans, wastepaper baskets, ash trays, or any container holding trash, paper, or refuse of any type.

APPENDIX

A SQUARE FOOTAGE

MORRISTOWN ATCT:

Carpet- 3,000 Square feet Floor Tile- 700 Square Feet Ceramic Tile- 200 Square Feet Painted Floor - 1,400 Square Feet

B DRAWINGS

1) MORRISTOWN ATCT- ROOM FINISH SCHEDULE

2] MORRISTOWN ATCT - FIRST FLOOR PLAN

3] MORRISTOWN ATCT-SECOND & THRID FLOOR PLAN

4] MORRISTOWN ATCT- FOURTH FLOOR PLAN

5] MORRISTOWN ATCT- OFFICE[s] PLAN

C TOWER CAB SHADES

MFG's CLEANING INSTRUCTIONS

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Co. Inc.

Solar-Screen

53-11 105th Street Corona, New York 11368

718-592-8222 Fax 718-271--0891

Cleaning Instructions for

Woven Shade and Stop Light Shade materials.

Remove accumulated dust with a feather duster, vacuum cleaner etc.

These are water resistant materials so soil is easily dissolved.

Use any mild detergent.

Do not use harsh cleaners, abrasive materials or scrubbing brushes.

A soft Cloth or Sponge saturated with the cleaning solution.

Do not flood the shade material because excess moisture can work into the roller and mounting adhesives.

Dry excess moisture.

Place shade on a smooth snag free surface.

Leave at least IO inches of shade material on the roller.

Do not pull the shade material off the roller tube or remove any of the mounting tape.

Keep area dry where the shade material is mounted to the roller tube.

Do not wet the Roller Tube

Remove Clutch Drive

Take care not to snag threads etc.

Be sure shade is properly installed back into the brackets.

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