Attachment 4-JOFOC_Brand Name.pdf
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- Solicitation number
- 75H70426Q00003
About this file
This document is a Justification for Other Than Full and Open Competition (below Simplified Acquisition Threshold) for Dell PowerEdge Server Warranty Maintenance by the Indian Health Service (IHS). The solicitation (75H70426Q00003) seeks to procure OEM maintenance and support for Dell infrastructure systems that host critical enterprise services like RPMS and the National Data Warehouse. IHS requires continuous Dell warranty maintenance, emphasizing that changing platforms would cause significant service disruption and development challenges.
Market research was conducted under the Buy Indian Act to identify Indian Small Business Economic Enterprises (ISBEEs), with two sources responding and found capable. Based on the research, the requirement will be competed as an ISbee set-aside under FAR Part 12. The maintenance services include emergency replacement parts, 24/7/365 remote technical support, and on-site service, which are critical for supporting the IHS's patient care mission. The estimated contract value covers a base period plus four additional years, though the specific dollar amount is redacted.
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Solicitation: 75H70426Q00003 Page 1 of 2
JUSTIFICATION FOR OTHER THAN FULL AND OPEN COMPETITION (Below SAT)
***THIS ONLY JUSTIFIES THE BRAND NAME DESCRIBED AS FOLLOWS ***
Pursuant to Revolutionary FAR Overhaul (RFO) 12.102, for acquisitions valued at or below the simplified acquisition threshold (SAT) using RFO 12.201-1 Simplified Procedures for commercial products and services, the Contracting Officer (CO) hereby documents the decision that only one source is reasonably available.
1. Agency and Contracting Activity.
U.S. Department of Health and Human Services Indian Health Service (IHS), Division of Acquisition Policy (DAP)
2. Description of Action.
Brand Name Justification: Dell PowerEdge Server Warranty Maintenance
3. Description of Supplies/Services and Estimated Cost.
The IHS Headquarters data centers utilize a Dell PowerEdge chassis, blade servers, and communications components to host multiple virtual machines that provide critical services to IHS HQ Management and administrative staff. It is imperative to obtain OEM maintenance, support, and software/patches to ensure technical issues are resolved efficiently and with direct support of Dell engineering to review detailed error logs and quickly diagnose root cause. Obtaining these premier services from the OEM reduces downtime for services that administratively supports the delivery of patient care.
Estimated Value (Base + 4):
4. Basis for Decision:
IHS has adopted the use of the Dell brand hardware and software in order to provide critical infrastructure support for acute IHS Enterprise services and applications. The support provided by Dell will allow for emergency replacement parts, remote 24/7/365 technical support and on-site service in the event of a failed component as required. The infrastructure systems support other reliant Enterprise services such as RPMS and the National Data Warehouse which are critical to the Indian Health Service’s patient care mission. Changing to another platform would require significant development process with a loss of service capability. There is a continuous need for the Dell PowerEdge Server Warranty Maintenance.
The renewal and maintenance support are only available from the Original Software Manufacturer, Dell. No other software product can be substituted or used on the current certified platform.
5. Market Research
Buy Indian Act Focused Market Research: Pursuant to 48 CFR Part 326, Subpart 326.603-3 and IHM 5.5-6, Indian Health Service must use the negotiation authority of the Buy Indian Act, 25 U.S.C. 47, to give preference to Indian Economic Enterprises (IEE) whenever the use of that authority is authorized and practicable. Therefore, the Contracting Officer used the
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