Attachment 3- PAST PERFORMANCE REPORT FORM.docx
DOCX document 24 KB Posted
- Attached to
- USNA Mess Attendant Services Federal contract opportunity
- Solicitation number
- N00189-22-R-0002
About this file
This document contains a past performance evaluation questionnaire for a contractor providing mess attendant services to the United States Naval Academy Midshipmen Food Service Division. The solicitation requests managerial, administrative, supervisory, direct, and overhead personnel to perform wardroom dining services and non-food preparation catering support. Respondents are asked to evaluate the contractor's ability to recruit and retain qualified personnel, meet contract requirements in terms of customer satisfaction and rework, and deliver on time and within budget. Additional questions address the contractor's responsiveness to customer concerns, problem resolution efforts, and cost controls. Observations of strengths, weaknesses, customer satisfaction, and willingness to use the contractor again are also solicited.
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Text version
PAST PERFORMANCE REPORT FORM
Solicitation N0018922R0002
Complete and return no later than the due date of the solicitation to:
Fleet Logistics Center Norfolk (FLCN) Contracting Department Attn.: Arianna Williams and Mark Hohmann Email: arianna.m.williams2.civ@us.navy.mil and mark.c.hohmann.civ@us.navy.mil
Completed on behalf of:
Company’s Name:
POC, Title/Position:
Email Address:
Contract/Purchase Order No.:
| Contract Amount: |
| $ |
Contract Type:
Period of Performance:
Business Address:
Phone Number:
NOTE: DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS REQUEST
The completion of this questionnaire is requested from your agency/company in order for the U.S. Naval Supply System (NAVSUP) Fleet Logistics Center Norfolk (FLC) Norfolk to evaluate the aforementioned contractor’s past performance on previous contracts and efforts as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract resulting from the solicitation.
Completed by:
Command/Company’s Name:
POC, Title/Position:
Email Address
Business Address:
Phone Number:
Quality:
1. Recruiting: The offeror’s demonstrated ability to recruit personnel with the skill sets, qualifications or certifications, experience, and security clearance required of the contract. Provide additional comments if necessary.
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2. Retention: The offeror’s demonstrated ability to maintain a stable workforce.
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3. Meeting Contract Requirements: The offeror’s demonstrated history of delivering products and services that met or exceeded the requirements of the contract.
a. How would you describe your level of customer satisfaction?
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b. Were there instances of rework and/or deficiency reports? (If yes, explain)
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c. Did the contractor engage in effective and/or innovative work applications that were beneficial to the Government?
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Timeliness:
1. Did the contractor meet/comply with performance schedules?
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a. Rate the timeliness of submission of requested information, reports, and invoicing.
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Responsiveness:
1. Describe the offeror’s demonstrated ability to respond to customer concerns.
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2. Describe the offeror’s efforts to isolate and resolve problems and take systematic improvement action. Please include:
· the number and severity of problems
· the effectiveness of corrective actions taken.
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3. Contractor's cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/under-run, Government-imposed schedule changes, etc.)
Additional Observations/Information:
a. Identify the contractor's overall strengths and weaknesses.
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b. Given hindsight, are you satisfied that the contract was awarded to this contractor? Would you be pleased to have this contractor perform work for you again? Why?
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c. Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.
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d. Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number.
(If more comment space needed, please attach additional pages.)
Source Selection Information—See FAR 2.101 and FAR 3.104
File details come from the government source that posted it. Updated .