Attachment 3- Past Performance Questionaire.docx

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Attached to
Capabilities Development Directorate for Technical and Operational Support Services (TOSS) Federal contract opportunity
Solicitation number
M00264-23-R-0003
Issued by
United States Marine Corps

About this file

This document includes a past performance questionnaire and details of a solicitation for technical and operational support services. The United States Marine Corps is seeking proposals for technical, analytical, engineering, operations, and capability portfolio management support services to support its Capabilities Development Directorate processes. Services include systems engineering, architecture framework support, data library maintenance, doctrine and policy assessments, concept development, publication revisions, data analysis, and operations support. Offerors must submit past performance questionnaires from previous contracts by the closing date. The questionnaires address areas such as customer satisfaction, timeliness, technical success, quality, and cost control. Responses will be used to evaluate offerors' performance histories.

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PAST PERFORMANCE QUESTIONNAIRE

Instructions:

· Sections I through III to be completed by the Offeror/Major Subcontractor and provided to the assessor (Government personnel who had experience with the Offeror/Major Subcontractor on a previous relevant contract). The assessor, in turn, to verify Sections I through III, complete the questionnaire, and submit to the Contracting Office. The Offeror should also submit with its proposal (by the closing date of the Solicitation) copies of Sections I and II of all questionnaires as provided to assessors.

· Section II to be validated by the assessor. If any information is incorrect herein, please annotate and provide the correct information accordingly.

· Sections III through VII to be completed in their entirety by the assessor.

Message to the assessor: Your assistance is requested by the USMC to assist with establishing the performance history for the Contractor named below. In efforts to expedite receipt of the requested information, the Contracting Office respectfully requests that you do not mail hard copies. Instead, please e-mail the completed questionnaire(s) to: jeffrey.a.sisk@usmc.mil and christian.hernandezsoto@usmc.mil. or fax to 703-784-5908. Thanks in advance for your input on this matter.

I. Solicitation Data (for the proposed effort)

Solicitation Number
M00264-23-R-0003
Project/Requirement
United States Marine Corps (USMC) Capabilities Development Directorate (CDD) Technical and Operational Support Services (TOSS)
Customer/Agency
USMC
Project/Requirement Description
The scope of the contract is for technical, analytical, engineering, operations, and capability portfolio management support services for both recurring and ad hoc analysis as required by the MC CBA and JCIDS processes. Critical requirements within this effort include analysis of existing capabilities in order to define requirements, identify gaps, and provide solutions, assessments of current and future readiness metrics, and development of training and education standards. Specific functional area requirements include systems engineering, architecture framework support, establishment and maintenance of data libraries, execution of doctrine, organizational, training, materiel, leadership, policy, and facilities (DOTMLPF) assessments, development of operating concepts, revision of doctrinal publications, analysis and documentation of data, and operations support.

II. Current or Historical Contract Information

Assessor: The performance data submitted by the Offeror is |_| correct or |_| incorrect.

CONTRACTOR NAME & ADDRESS:

Contract No

Type of Contract

Initial
Final

Contract Value

Period of Performance/Delivery Schedule

Project/Requirement Description

Please select from the following as it applies to this contract:

Contracting Role
|_| PRIME
|_| SUBCONTRACTOR
Termination History
|_| Convenience
|_| Default
|_| N/A

III. Assessor Information

Assessor Name

Title

Phone Number/Email Address

Identify your role in the contract award or administration and the period of your involvement.

Role
Period of Involvement

Procuring Contracting Officer (PCO)

Administrative Contracting Officer (ACO)

Contract Specialist

Contracting Officer’s Representative (COR)

Technical Project Lead/Project Officer

Quality Assurance Specialist

Defense Contract Audit Agency (DCAA) Auditor

Other:

IV. Evaluation Definitions

The following definitions should be used in your assessment of Contractor performance.

EXCEPTIONAL
Performance EXCEEDS MOST contractual requirements to the Government’s benefit. The performance of areas being assessed was accomplished with few minor issues or concerns.
VERY GOOD
Performance EXCEEDS SOME contractual requirements to the Government’s benefit. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.
SATISFACTORY
Performance MEETS contractual requirements. The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.
MARGINAL
Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.
UNSATISFACTORY
Performance DOES NOT MEET contractual requirement. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.
NOT APPLICABLE (N/A)
Performance information not recent or relevant as defined in the Solicitation. Unable to provide assessment.

V. Performance Evaluation

1. Customer Satisfaction

a. What is your OVERALL assessment of the customer satisfaction?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Customer Satisfaction

Please provide rationale for the assigned rating.

2. Timeliness

a. What is your OVERALL assessment of the Contractor’s ability to meet the schedule (Timeliness)?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Timeliness

Please provide rationale for assigned rating.

b. Assess the Contractor’s Schedule Performance in the following areas.

Schedule Performance
Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Timeliness in Completion of Contract/Task Order/Delivery Schedule

Timeliness in Meeting Milestones

Timeliness in Submitting Deliverables

All comments are appreciated; however, at a minimum, rationale must be provided for ratings of exceptional or unsatisfactory.

c. Did the Government contribute in any way to any of the Schedule problems identified in the above assessment? Please explain.

3. Technical Success

a. What is your OVERALL assessment of the Contractor’s technical success?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Technical Success

b. Assess the Contractor’s technical success in the following areas.

Technical Success
Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Technical Execution—(timeliness, completeness, and quality of products and service, problem identification, proposal submittal, history of cooperative behavior, effective business relations, teamwork AND customer satisfaction)

SUBCONTRACT MANAGEMENT—(timely award and management of subcontracts and meeting subcontracting goals for small business, small disadvantaged business, etc.)

PROGRAM MANAGEMENT—(effectiveness of integration and coordination of all activities required to execute the contract, use of resources, assignment of responsibility, internal coordination and communication, and risk management practices)

MANAGEMENT OF PERSONNEL—(ability to select, retain, support, and replace personnel with the experience and expertise necessary to accomplish the Government’s requirements within schedule and budget)

INTEGRATED PRODUCT TEAM MANAGEMENT—(commitment and participation to the IPT process)

All comments are appreciated; however, at a minimum, rationale must be provided for ratings of exceptional or unsatisfactory.

c. Did the Government contribute in any way to any of the management problems identified in the above assessment? Please explain.

4. Quality of Performance

a. What is your OVERALL assessment of the quality of the contractor’s performance?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Quality of Performance

Please provide rationale for the assigned rating.

b. Assess the Contractor’s quality of performance in the following areas.

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Conformance to Contract Requirements

Conformance to Specifications

Standards of Good Workmanship (technical, professional, environmental, safety, etc.)

All comments are appreciated; however, at a minimum, rationale must be provided for ratings of exceptional or unsatisfactory.

c. Did the Government contribute in any way to problems associated with quality as identified in the above assessment? Please explain.

5. Cost Control

a. What is your OVERALL assessment of the Contractor’s ability to forecast, manage, and control costs?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Cost Control

b. Assess the Contractor’s cost performance in the following areas.

COST CONTROL
Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

COST/PRICE ESTIMATES—(ability to meet proposed costs and whether actual costs/rates realized reflect negotiated costs/rates)

COST EFFICIENCIES—(realization of any in accomplishing SOW)

INVOICING—accuracy and timeliness of submission

FORECASTING/MANAGEMENT/COST CONTROL

All comments are appreciated; however, at a minimum, rationale must be provided for ratings of exceptional or unsatisfactory.

VI. Overall Rating of Contractor’s performance (technical, schedule, management, and cost) on contract being assessed.

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory

VII. General Comments:

_____________________________________________________
Assessor’s SignatureDate

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