Attachment 2d- Sample TO1 PWS Bus Support.pdf

Performance Work Statement (PWS) in Support of

Deputy Commandant Combat Development & Integration

Capabilities Development Directorate

1. INTRODUCTION

The scope of this SAMPLE TASK ORDER 1 effort includes provisions for business and operations support to the Marine Corps Warfighting Laboratory.

2. SUPPORT REQUIREMENTS

This task order directly correlates to Task 4 Business Support , in the Indefinite Quantity, Indefinite

Delivery (IDIQ) contract; moreover, the following is a list of general requirements:

2.1. WORK LOCATION. The place of performance will be at the Marine Corps Warfighting

Laboratory located at 2084 South Street, MCB Quantico, VA 22134 or the Marine Corps Laboratory offices located at 1000 Corporate Drive, Stafford, VA 22554. Limited work will occur off-site but not as a full-time place of performance. The Government will provide desk, desk phone, networked computers and basic administration supplies for those requirements performed or designated for primary execution at government sites. A total of 15 desk units are available for the contractor to use in the execution of this contract.

MCWL’s Command Desks Available

G-1 4

G-3 5

G-6 4

G-8 2

Total 15

2.2. TRAVEL REQUIREMENTS. Occasional travel for coordination of support efforts in the local area is anticipated. Government directed CONUS travel may be required. Only Government-directed travel outside of the local Northern Virginia area will be accomplished via the travel CLIN. Local travel will not be reimbursed.

2.3. PERFORMANCE MANAGEMENT. The Contractor shall provide the necessary resources and infrastructure to manage and administer this task order. The selection of teaming partners, subcontractors, facilities, and other business considerations is discretionary on the part of the Contractor, so long as they conform to the labor categories, pricing, and performance terms and conditions that bind the prime. The

Contractor shall establish processes, assign appropriate management, and support resources to this task order and to interface with CDD’s COR. This shall include management of staffing actions, subcontractor management, finance, and Government interface with CDD and RCO-NCR staff. At all times, the prime

Contractor shall be responsible for the actions of its teaming partners and subcontractors.

2.4. GOVERNMENT RESPONSIBILITIES AND INTERFACE. CDD's designated COR will have technical cognizance over the tasks listed herein. The COR will execute responsibilities related to quality compliance and performance oversight; deliverables acceptance; invoice certification; and coordination of follow-on work efforts. Only the contracting officer will interface with the prime Contractor’s representative for payment and administrative issues.

2.5. TECHNICAL PERFORMANCE QUALITY. Site Lead for the contractor team can either be the

Prime or a Subcontractor, however, technical cognizance over performance remains with the prime

Contractor at all times. The prime Contractor is responsible for all assigned resources, performance quality (e.g., QASP compliance), and deliverables associated with each task order.

2.6. STAFF QUALIFICATIONS. The Contractor shall be responsible for staffing, competency training, guidance, and supervision of personnel performing any resulting task orders. The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel possessing an appropriate combination of education, training, and experience required to respond to the criteria contained herein.

Staff initially assigned shall provide the benchmark for replacement staff qualifications and no dilution of such qualifications, or reduction in performance shall be incurred by the Government as a result of staff reassignment/departure.

2.7. SECURITY CLEARANCE. The Contractor shall take all necessary steps to assure that Contractor and any subcontractor personnel performing under this contract are persons of professional and personal integrity and trust and meet all other requirements stipulated in this PWS.

2.7.1 The Contractor shall be responsible for ensuring all contract personnel are U.S. citizens and possess an in-scope (per current DoD 6-year reinvestigation requirement), favorable, Single Scope Background

Investigation (SSBI) / T5 investigation (to include SBPR, PPR or T5R), or currently enrolled in the DoD

Continuous Evaluation (CE) / Continuous Vetting (CV) program, adjudicated for Sensitive

Compartmented Information (SCI) eligibility by the DoD Central Adjudication Facility (DoD CAF) without conditions, exceptions, or waivers at the time of award and prior to performance under this contract.

All Contractors are subject to random Counterintelligence Scope Polygraph (CSP) examinations as part of the Director of Intelligence's Continuous Evaluation Program.

The Contractor shall ensure it and any subcontractors have completed all DD Form 254 requirements prior to commencing any work under this contract.

The Government will provide the Contractor access to NATO, Secured Internet Protocol Router

Network (SIPRNet), and Joint World-wide Intel Communication System (JWICS) terminals at the

Government facility located at Raymond G. Davis Building, 3300 Russell Road, Quantico, VA 22134 as required at the task order level.

2.7.2 Physical Security. The Contractor shall safeguard all Government property and information provided in performance of this contract. Contractor employees shall be subject to all CD&I security procedures and any other applicable installation access and security regulations.

2.7.3 Facility Clearance. The contractor shall have an active final Top Secret Facility Clearance

(access to COMSEC and NATO) without any Special Limitations that restrict access.

2.7.4. Subcontracting. Before any subcontracting can take place, approval from the CD&I SSO is required. DD Form 254 is required.

2.8. PHYSICAL RESOURCES. The Contractor shall have all necessary equipment, models, tools, software applications, infrastructure (e. g. wired or wireless telephone networks, laptops, etc. and other resources necessary to execute performance of task orders. No additional charges will be made to the

Government to purchase equipment, software, or other tools necessary to perform task orders following their award.

2.9. TERMS AND CONDITIONS.

All FAR clauses, provisions, and terms and conditions from the Master IDIQ, are applicable to this acquisition and can be viewed at http://www.acquisition.gov/far.

Additionally, the Government reserves the right to incorporate all or part of the successful offeror's proposal into any contract awarded pursuant to this solicitation. In the event of any conflict between the successful offeror's proposal, which is incorporated into the contract awarded pursuant to this solicitation, and any other portion of the contract, the conflict shall be resolved in favor of the contractual terms that were provided in the

Government's solicitation. Moreover, in the event that the successful offeror's proposal exceeds any solicitation requirement, it will become the minimum or threshold contract requirement.

3. SPECIFIC REQUIREMENTS

3.1. Task 4 Business Support: The Contractor shall provide technical and functional support in this requirement area by executing the specific services identified, but not limited to:

3.1.1. Program Management Support. Provide program management to oversee the totality of support services provided within the contract. The Contractor shall designate a Program Manager to oversee the support services provided in this contract. Specific functions include, but are not limited to: (1) Managing contractor's personnel; serving as the liaison between the task order and the COR; (2) delegating tasks assigned to the contractor personnel; (3) compiling and providing monthly reports on the tasks and activities of the contractor's personnel; (4) serving as the liaison to identify and resolve any problems, questions, or issues of concern that exist or may arise, related to assigned tasks or contractor personnel support; and

(5) assisting in providing required support of its overall mission, e.g. fast-response reports, facilitation of ad-hoc meetings, etc.

3.1.1.1. Coordinate/work to identify and resolve questions or issues related to contract tasks or contractor personnel support with the Contracting Officer’s Representative.

3.1.1.2. Compile and provide a formal report of progress and/or accomplishment of the services within this contract as a monthly report.

3.1.2. G-1 Support- The contractor shall:

3.1.2.1 Review, monitor, track and support the execution of personnel actions in Marine on Line (MOL), the

Defense Civilian Personnel Data System and other media formats/applications.

3.1.2.2 Prepare, edit and route awards actions utilizing the Improved Awards Processing System or other means of submission.

3.1.2.3 Assist in processing, distribution, and monitoring of services for completion within the Department of the Navy Task

Management Tool, or other USMC/Navy enterprise application.

3.1.2.4 Assist in processing personnel for joins and departures.

3.1.2.5

3.1.2.6 Compose, review, edit, route, and track official written products using local or USMC/Navy enterprise formats and applications.

3.1.2.7 Assist in travel planning and auditing, to include group lodging, coordinating with outside agencies for foreign travel requirements and country clearances, military travel registration systems as necessary, coordination and processing of travel http://www.acquisition.gov/far http://www.acquisition.gov/far authorizations to include use of the Defense Travel System and ensuring travel complies with current travel regulations and processes.

3.1.2.8 Audit travel to ensure each trip complies with current travel regulations and processes.

3.1.2.9 Coordinate with the appropriate command personnel for supplies.

3.1.2.10

3.1.2.11 Maintain key documents archive using the Enterprise Task Management Software Solution (ETMS2) or current system.

3.1.2.12 Assist in developing and tracking execution of staff/division budgets and assist in the creation of funding requests or coordinating cross-organizational travel funding.

3.1.2.13 Provide general technical, information and data management to include design and maintenance of SharePoint collaborative sites and information repositories.

3.1.2.14 Provide calendar management, initiating and monitoring schedule/meeting requests and prioritizing these requests.

3.1.2.15 Participate in meetings and take minutes, capture all action items, and forward the minutes to the appropriate person for distribution.

3.1.2.16 Assist in the preparation, publication and distribution of briefing materials associated with the execution of meetings/events to include courier transporting of classified information.

3.1.2.17 Facilitate Integrated Product Teams (IPTs), special advisory boards and on-site and off-site working group meetings.

3.1.3 G-8 (Resourcing and Financial Management Office) support- The Contractor shall:

3.1.3.1 Provide on/off-site and on-call technical support of functional Access databases used for the management of organizational budgets. Support includes functional analysis in order to suggest and implement modifications and/or enhancements, preparation of technical instructions and/or user manual(s) and conducting user training.

3.1.3.2 Assist government personnel with internal work processes and procedural issues that involve the following systems/software: Defense Agencies Initiatives (DAI), Marine Corps Enterprise Network (MCEN), Program Budget

Information System (PBIS), Navy Enterprise Resource Planning (ERP), Defense Travel System (DTS), Wide Area Workflow

(WAWF), Contracts Officer Representative Tool (CORT), Total Workforce Management System (TWMS), , Marine Reserve

Orders Writing System (MROWS), Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint/iConnect.

3.1.3.3 Maintain content and functionality of G-8 SharePoint site, in coordination with Command Knowledge Management representatives.

3.1.3.4 Develop, troubleshoot, and integrate custom software applications (forms, queries, etc.) across multiple distributed databases for financial management applications.

3.1.3.5 Provide on-site technical support to project officers across all CDD and MCWL’s functional Divisions in the planning and preparation of funding request packages prior to submission to the G-8. Support includes coordinating with G-8 staff to assisting project officers to identify the financial and contractual elements of information necessary to implement business support to their projects.

3.1.3.6 Prepare and research various types of funding documents within DAI and ERP; track commitments, obligations, and expenditures of funding; and assist in resolving issues related to execution of financial benchmarks.

3.13.7 Assist in preparing the Program Objective Memorandum (POM), including drafting R2 exhibits for the MCWL S&T program.

3.1.3.8 Conduct qualitative and quantitative analysis of financial data, operations, and requirements to develop program improvements.

3.1.3.9 Provide administrative support for standard office operation and support functions.

3.1.4. G-6 Information Systems Management. The Contractor shall provide technical and functional support in this requirement area by executing the specific services identified (Secret access required), not limited to the following:

3.1.4.1 Manage all R&D networks supporting MCWL/FD

3.1.4.2 Develop recommendations for new hardware/software and network devices in accordance with the Lab's Technology and Experiments programs including existing infrastructure.

3.1.4.3 Research and provide recommendations on equipment solutions to suit emerging network needs.

3.1.4.4 Provide the main customer interface for MCWL/FD personnel in connection with network and computer support.

3.1.4.5 Provide expertise to assist in the management of the lab's secret networks infrastructure.

3.1.4.6 Provide experimental project & event support as necessary.

3.1.4.7 Support the lab's operation and troubleshooting of all Audio Visual Systems (AVS and Video

Teleconferencing (VTC) systems. Support the lab's operation and troubleshooting of all Audio

Visual Systems (AVS) and Video Teleconferencing (VTC) systems. Require AVS design and programming using AMX RPM and NetLinx.

3.1.4.8 Support Cyber Security programs: implement Information Assurance (IA), Security Technical

Implementation Guides (STIG) and Vulnerability Management (VM) requirements.

3.1.4.9 Support the documentation requirements of the lab's IT efforts.

3.1.4.10 Support Knowledge Management (KM) programs.

3.1.4.11 Manage network, shared drives and web site privileges and permissions.

3.1.4.12 Provide support of the following OS: Win 10, Win Server 2008/2012, Red Hat, Linux, Kali

3.1.4.13 Inventory IT systems quarterly and support the update of the Asset Tracking System.

3.1.4.14 Support MCWL/FD's shipping, receiving, identifying, documenting and tracking of IT procurement requests.

3.1.4.15 Support MCWL/FD's tracking of cellular devices (telephone, cell phones, smart phones and all cellular devices) and front-end trouble isolation.

3.1.4.16 Provide training on Audio Visual System (AVS), VTC, SharePoint, MS Office Pro, IT

Procurement Request Processes.

3.1.4.17 Provide MCWL/FD desktop support, to include standard Microsoft Office suite of desktop applications, including Access Database and Microsoft Project.

3.1.4.18 Provide administration support, such as prepare and track telephone work requests; manage scheduling and enable video teleconferencing; and process MCWL/FD IT Procurements and IT waiver packages.

3.1.4.19 Support MCWL/FD IT Budget and Procurement planning and reporting.

3.1.4.20 Provide certification and accreditation support of Networks and Standalone Systems using

USMC MCAST, ACAS (Nessus, SC, PCV) and other tools required by the USMC.

3.1.4.21 Support the Account Creation Process for access to IT Systems.

4.0 DELIVERABLES

Unless otherwise agreed to by all parties, the Government will provide written acceptance, comments, and/or change requests, if any, within five business days from receipt of any formal deliverable. If written acceptance, comments, and/or change requests are not provided within five business days, the deliverable shall be deemed acceptable as written by the Contractor. If the Government provides comments and/or change requests, the Contractor shall have five business days from receipt of the Government correspondence to incorporate the comments and/or change requests and resubmit the deliverable. Formal quality control measures are expected to be executed for all formal deliverables under this task order. Upon task order expiration all Government work must be turned over to the Government in electronic format.

Deliverable

No.

Deliverable to Government Due Date Format Quantity

Intake Meeting

Within 10 business days of task order contract award

In person meeting

2 Monthly Status Report Monthly MS Office Products, unless specified

20 Other written products As Req’d MS Office As Req’d

5. PERFORMANCE REQUIREMENTS SUMMARY

Performance Characteristic

Required Standard Acceptable Quality Level Measurement

• Contractor provides quality business support services.

G-1 Human Capital Support.

G-7 Business Finance

Management Office.

Performance is acceptable when:

1. All support provided is professionally delivered and in accordance with contract terms.

2. Support services identifies and precludes problems or resolve issues.

3. All written products are provided timely within contract standards. Reports are complete, accurate, and prepared to a professional standard and without grammatical errors.

Observation made by technical monitors, government personnel and

COR on contractor provided services.

Inspection of all written products.

Issuance of performance surveys to Government offices supported by the contractor under this contract.

COR assessment of monthly status report.