Attachment 2- Performance Work Statement.docx

US Department of Agriculture (USDA)

Performance Work Statement

Contents

General Information

1.0 Background and Purpose

The USDA-ARS Geneva NY location has 2 facilities, Clonal building and the farm’s 2 bathrooms that require cleaning services identified in the Deliverables. The location houses many fruit and vegetable collections. In addition, conduct research to better understand and utilize such crops.

2.0 General Scope of Work

The Contractor shall provide all supervision, labor, supplies, materials, equipment (other than government furnished equipment), vehicles, and employee training as necessary to ensure custodial (basic cleaning, restroom cleaning, refuse removal) services are performed. Performance shall be in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance at all times, at frequencies determined by the contractor. All work shall be in accordance with commercial standards, requirements of this PWS, and all federal, state, and local laws.

Performance will be based on the government’s evaluation of results, not the frequency or method of performance. The evaluation of results will be based on customer satisfaction, inspections, best trade practices, etc. Final results will be the determining factor for the success or failure of this contract.

Contractor Requirements

THE CONTRACTOR SHALL MAINTAIN THE FOLLOWING AT PLACE OF PERFORMANCE:

The USDA-ARS Geneva, NY location consists of approximately 3,125 SF of Area including 4 restrooms of which will be maintained under this contract.

Place of performance is 81 Collier Dr, Geneva, NY and the restrooms in the barns at McCarthy and Wellington Farms, Pre-Emption Rd Geneva, NY.

SERVICE WORK AND HOURS OF OPERATION

Services will be performed between the hours of 8:00 a.m. and 4:30 p.m., Monday through Friday, excluding federal holidays. Adjustments to those hours must be approved by the COR and Contracting Officer. Access for the buildings and gates will be provided to the contractor as needed and only during official business hours Monday through Friday. Authorized contractor personnel must sign the janitorial log-in sheet kept in admin upon arrival and departure.

3.0 FEDERALLY OBSERVED HOLIDAYS AND BUILDING CLOSURES

Fourth of July

The Geneva USDA’s buildings are closed on the days depicted above and any other day(s) declared by the President as a federal holiday. The Contractor can not elect to work on a federal holiday, or any other day that is not a day of business for the location. When administrative leave is granted to Government employees as a result of inclement weather, potentially hazardous conditions or any other special circumstances the Contractor personnel shall be dismissed without loss.

4.0 DELIVERABLES/SCHEDULE

Quality Control The Contractor shall perform the requirements of the PWS in accordance with a Quality Assurance Surveillance Plan (QASP) that identifies how the Performance Work Statement and standards in the Services Summary will be maintained.

Quality Assurance An NAL representative will monitor the quality of the services provided in accordance with the Quality Assurance Surveillance Plan (QASP). Work will be inspected per the QASP. Deductions will be made for work not meeting the standard in accordance with the QASP. If work does not meet the standards the first recourse is to have the work re-performed by the contractor. If the contractor is unable to re-perform the work contractual remedies will be pursued.

Deductions will be based on performance deficiencies for which the Contractor did not or could not take the appropriate corrective action and are identified in the Services Summary. The preference is to have the contractor re-perform the QASP identifies the Acceptable Quality Level (AQL) for each functional area of work.

Performance Requirements (Tasks) Sweeping:

After sweeping, all floors shall be clean and free of dirt streaks; no dirt in corners, under furniture, and behind doors (under furniture means chairs, desks, or tables having airspace, between desk legs, and mats).

Mopping:

Mopping requires cleaner and the mop to be WET. After mopping the floor shall have a uniform appearance with no streaks, swirl, or detergent marks, or any evidence of soil, stains, film, or standing water. There shall not be any splash marks or mop streaks on furniture, walls, baseboards, or mop strands remaining in the area.

Cleaning Glass (Windows) & Mirrors:

After glass/mirrors have been cleaned, all traces of film, dust or dirt, smudges, or other foreign matter shall have been removed from the glass/mirror itself as well as frames and casings.

Scrub Clean:

The use of a device such as a brush to hand clean all wash basins, stools, urinals, and tile floors.

Trash Removal:

All waste trash containers and other trash containers shall be emptied and returned to their original location. The trash shall be secured (tied) in plastic bags and deposited in the nearest outside trash dumpster to the building. New plastic liners are to be placed in trash containers bi-weekly/monthly as stated in the SOW.

Vacuuming:

After vacuuming, the carpeted floor shall be free of all visible litter and/or soil.

Drinking Fountains/Eye Wash Basins:

Disinfect all polished metal surfaces. After cleaning, the fountain shall be free of streaks, stains, spots, smudges, scale, or other obvious soils.

Cleaning Toilet Bowls, Wash Basins, Urinals:

Cleaning, disinfecting, and descaling the entire surface, inside and outside, shall leave the fixture free from stains, streaks, scum, scale, or rust weekly.

Floor Maintenance:

ALL concrete/tile floor covered under this contract shall receive floor maintenance. Corners and other areas unreachable by vacuum and/or mop shall be cleaned by hand. After maintenance, the floor shall have a uniform, clean appearance, free of scuff marks, heel marks, and other stains or discolorations.

Schedule

Office Building (81 Collier Drive) and Restrooms in the barns (McCarthy Farm and Wellington Farm)

TWICE WEEKLY

Office Areas:

Empty wastebaskets, change liners Dust all furniture including desks, tables and counters Dust all exposed filing cabinets, shelves and sills Disinfecting Mist Applied Low dust all horizontal surfaces to hand height including sills, ledges, moldings, picture frames, heating units, etc.

Spot clean walls and doors Vacuum carpets Mop the floors

WEEKLY

1. Wash trash containers when soiled.

2. Detail vacuum all carpeted areas, including hallways, and mats, as well as rugs and entryways.

3. Clean and sanitize sink and countertop in breakroom

4. Clean all conference room tables.

5. Mop all hard surface floors.

MONTHLY

1. Spot clean door frames and door jams.

2. Buff tile floors to restore shine

3. Clean all baseboards and corners – including restroom baseboards.

4. Steam clean carpet *****Spot clean carpet as necessary or as requested by the Location Site Monitor (LSM).

Restrooms (all) (Estimated Size:1,028 sq. ft.)

TWICE WEEKLY

1. Replace towels, tissue and hand soap (provided by the customer).

2. Empty trash receptacles and wipe clean with a disinfectant.

3. Clean and disinfect toilets, urinals, handles, all stall doors and restroom entry door handles

4. Thoroughly clean and disinfect toilet bowls, seats (both sides) and surrounding areas.

5. Thoroughly clean and disinfect sinks, faucets and countertops.

6. Clean and polish all mirrors and bright work.

7. Clean and disinfect paper towel dispensers.

8. Sweep entire floor – including corners.

9. Mop floors with cleaner.

NOTE: No items on laboratory counters should be moved.

5.0 Government Furnished

The government shall furnish, without cost to the Contractor:

· Plastic trash bags

· Waste receptacle liners

· Toilet tissue for bathrooms

· Soap

· Paper towels

· Utilities

· Custodial Cart

· Storage Closets

· High Speed Waxing and buffing machine

· Vacuum cleaning Machine (for carpet areas).

· Brushes for scrubbing wash basins, stools, urinals and tile floors.

· Mops and mop buckets.

· All Cleaning materials (Glass cleaner, soaps, disinfectants, floor stripper, wax, etc.) (All supplies will be (Biobased).

· All equipment shall have bumpers and guards to prevent marking or scratching fixtures, furniture, or building surfaces.

The Contractor will notify the LSM 30 days in advance when supplies are required, to allow for delivery time. The Contractor shall account for the Government-furnished supplies and use them only in the performance of the contract.

No Government furnished supplies or equipment are to leave the premises.

6.0 Supervision of Contract Work

The supervisor shall be responsible for ensuring employees receive proper guidance in performing the various tasks under the resultant contract. The supervisor and/or alternate shall be available at all times while contract work is in progress.

7.0 Contractor’s Personnel Conduct/Adherence to USDA Policies The Contractor shall require employees, including supervisors, to wear clean uniform and visible Contractor's Identification and display a USDA issued badge that identifies them as "Contractor Employee." All contractor staff may need to complete a Security Check.

In addition, all personnel shall comply with ARS, USDA traffic, safety rules, and security regulations, adhere to energy conservation policies and any other instructions pertaining to conduct of personnel while in a Government facility. Employees shall be notified of infractions of any rules, regulations, or prohibitions and that they may be grounds for removal from the Government property.

8.0 Training

The Contractor shall provide employees with training to broaden their technical skills, improve customer service, and to promote workplace safety. Training provided shall embrace the concepts of providing and maintaining quality cleaning that is safe, and healthy.

9.0 Service Delivery Summary

9.2, 9.3 Not to exceed 5 customer complaints per month.

Restroom Cleaning Services.

Restrooms are disinfected and free of dirt, deposits, streaks and odors; Toilets and urinals are disinfected and free of scale, stains, scum and other deposits; Floors are free of litter, dirt, dust and debris; Supplies are adequate until next service; Trash is emptied into outdoor trash collection container.

Miscellaneous Cleaning.

Items are maintained as required.

10.0 Health and Safety

Identify and purchase EPA-registered disinfectants that meet the criteria for use against the SARSCoV-2 virus and are approved the surfaces on which they will be used. Establish procedures to store, mix, apply, and dispose of any leftover cleaning and disinfection products safely and in accordance with established regulations, including communicating hazards to employees handling the materials. (https://www.epa.gov/pesticide-registration/list-ndisinfectants-use-against-sars-cov-2) Ensure that ALL containers used to measure, store, transport, mix, and apply cleaning agents and disinfectants are properly labeled as to the contents, product name, and concentration if diluted.

Frequency of cleaning is dependent on the state of the local health, occupant usage patterns, population of the facility, and surfaces that are frequently touched by multiple people. Establish a specific, detailed list of items, surfaces, equipment, and locations to be cleaned and disinfected, and a schedule of how often that should occur. Identify “high touch” areas that require more frequent treatment, such as, but not limited to, door handles, light switches, handrails, etc.) as well as any other areas that should be frequently cleaned (such as, but not limited to, building entrances, elevators, public service areas, common staff areas, rest rooms, breakrooms, meeting rooms, etc.

END OF PWS

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