Attachment 2 - (Draft) Performance Work Statement.pdf

Solicitation FA003-23-R-0003

ATTACHMENT 2

AIR FORCE GEOSPATIAL SUPPORT

SERVICES 2.0

PERFORMANCE WORK STATEMENT

INDEFINITE DELIVERY INDEFINITE

QUANTITY

(AF ID/IQ)

January 2023

TABLE OF CONTENTS

SECTION 1.0 DESCRIPTION OF SERVICES

1.1 Background

1.2 Task Requirements

1.2.1 Geospatial Program Management and/or Geospatial Program Office Operations Support

1.2.2 Requirements Elicitation (Collection, Development, Analysis, and Synthesis)

1.2.3 Geospatial Program Strategy and Architecture Support

1.2.4 Communications, Education, and Training Support

1.2.5 Geospatial Data

1.2.6 Geospatial Analysis and Data Presentation Support

1.2.7 Geospatial IT System Support and Management

1.2.8 System Assessment and Authorization

1.2.9 IT Portfolio Management Activities

1.2.10 Application Development, Modernization, and Sustainment

1.2.11 Helpdesk Services and Customer Support Services

1.2.12 Surge/Contingency Support

1.3 Services Summary

1.4 Data Deliverables

1.5 Quality Assurance

1.6 Program Management

1.7 Task Order Requirements

1.8 Quality

1.9 Environmental Safety and Health

1.10 Security

1.11 Travel

1.12 Other Direct Costs (ODC)……………………….…………

1.13 Training…………………………………………….…………

1.14 Data Rights and Non-Commercial Computer Software……

SECTION 2.0 SPECIAL CONSIDERATIONS

2.1 Non-Disclosure Agreements

2.2 Nonpersonal Services

SECTION 3.0 APPENDICIES

Acronyms

SECTION 1.0: DESCRIPTION OF SERVICES

1.1 BACKGROUND.

1.1.1 Mission. Numerous organizations and functions across the USAF enterprise, to varying degrees, invest in and/or use geospatial information resources whether it be mapping systems, services, data, people or equipment to enhance their situational awareness, reduce decision risk and enhance their mission efficiency and effectiveness. HQ AFIMSC is organizing and implementing a new geospatial information resource portfolio management approach to accomplish several goals including:

• Support management, discovery, and exploitation of geospatial data and services investments such as remotely sensed imagery, spatial data of installation built and natural infrastructures, equipment and related resources for combat support

• Adopt information technology portfolio management and architecture best practices to promote interoperability and sharing of geospatial information resources, reduce redundant investments and secure cost-effective mission impacts

• Manage, track, and communicate how geospatial information resources are delivering measurable mission impacts across and beyond the AFIMSC enterprise

This ID/IQ contract vehicle is one of more than five devices HQ AFIMSC is using to execute this portfolio management vision.

Additionally, this Performance Work Statement (PWS) facilitates consistent, aligned, and unified geospatial support services for improved shared situational awareness and decision making across the various echelons of military hierarchy including individual unit level (e.g., squadron), installation level, and management headquarters level. Support may include technical assistance at Headquarters Air Force, Centers, Field Operating Agencies, Numbered Air Forces (NAFs), Main Operating Bases (MOBs) and reachback support to forward deployed military personnel at

Forward Operating Locations (FOLs) as well as a surge capability to quickly respond to wartime, contingencies and manmade or natural disasters.

1.1.2 Purpose. The purpose of this contract is to provide geospatial support and solutions under a multiple award, Indefinite Delivery, Indefinite Quantity (ID/IQ) contract that supports the entire AF with a primary focus on Combat Support functional communities as defined Air

Force Doctrine Publication (AFDP) 4-0 dated 5 January 2020 (see “Appendix”). This contract is permitted to support Intelligence mission activities as defined in AFDP 2-0 but Intelligence is not the primary focus. This PWS defines the general tasks to be performed under the Air Force (AF)-wide Geospatial Support Services contract.

1.1.3 Scope. This ID/IQ contract shall serve as an Air Force vehicle to provide a variety of geospatial tasks and support functions. Individual task orders (TOs) may require: on-site (i.e., at

DoD facility) and/or off-site (i.e., at a contractor-owned facility) delivery, support at various echelons of the military hierarchy including individual unit level, installation level, and management headquarters level.

The nature of this work will, at times, demand the contractor be capable of quick response to deadlines. The objectives and requirements identified within this PWS are described in general terms. Each TO shall specifically address task requirements, project scheduling, and other related performance criteria as necessary.

Task orders on this IDIQ contract shall be allowed to exploit one or more of a variety of contract types and constructs such as Firm Fixed Price (FFP), Time & Materials (T&M), Labor-Hour, Cost-Plus-Fixed-Fee, travel, other direct costs (ODCs), etc. Task orders may be awarded by way of Lowest Price, Technically Acceptable (LPTA) or Best-Value as determined collaboratively by the requirement owner and assigned contracting officer.

Each TO PWS and associated CLIN structure shall maintain an identical structure to that of the

IDIQ PWS for requirement type and investment tracking purposes. Specifically, each TO PWS and CLIN structure shall mimic the twelve (12) tasks below in Section 1.2 including the subtasks

(e.g., 1.2.5.1.2). When a particular task is not required for a TO, the unused task shall state

“Reserved” to indicate the unused placeholder. Contractor bids and/or awarded amounts must be easily traced/mapped to the specific, related task and subtask (e.g., $55,124 for Task 1.2.5.1.2. in

Option Year 1).

1.2 TASK REQUIREMENTS.

Contractor shall provide the AF with geospatial solutions for operations, planning and technical support within the scope of the twelve functional tasks defined below.

1. USAF Agency Geospatial Program Management and/or Geospatial Program Office

Operations Support

2. Requirements Elicitation (Collection, Development, Analysis, and Synthesis)

3. Geospatial Program Strategy and Architecture Support

4. Communications, Education, and Training Support

5. Geospatial Data

6. Geospatial Analysis and Data Presentation Support

7. Geospatial IT System Support and Management

8. System Assessment and Authorization

9. IT Portfolio Management Activities

10. Application Development, Modernization, and Sustainment

11. Helpdesk Services and Customer Support Services

12. Surge/Contingency Support

All task orders are required to produce results consistent with the Air Force Installation &

Mission Support Center (AFIMSC) Geospatial Interoperability Reference Architecture (GIRA).

Additional information about the GIRA is available upon written request sent to

AFIMSC.geospatial.portfoliomanagement@us.af.mil. For entities with access to the Air Force

Network (AFNET), this information is also available at:

https://usaf.dps.mil/sites/13942/AFIMSC%20Library/SitePages/GeospatialInformation.aspx mailto:AFIMSC.geospatial.portfoliomanagement@us.af.mil https://usaf.dps.mil/sites/13942/AFIMSC%20Library/SitePages/GeospatialInformation.aspx

For some task orders, the contractor shall be experienced and prepared to employ Agile methodologies, tools, techniques, and processes to non-IT system challenges as well as IT-related challenges. Applying Agile methodologies to non-IT challenges is described in the following website:

https://www.pmi.org/learning/library/apply-agile-methodology-nonsoftware-enterprise-projects-

1.2.1 Task 1 – USAF Agency Geospatial Program Management and/or Geospatial Program

Office Operations Support. Geospatial Program Office Support is typically provided on-site at a government facility and may involve or oversee any or all of the functional tasks listed throughout Section 1.2 of this PWS.

1.2.1.1 Operations Management Support.

Contractor shall oversee, coordinate, and/or manage contracted program office personnel, daily team activities, operations, and priorities based on Government program manager input. When specified in a TO PWS, the contractor shall provide an on-site Operations Manager which should serve as the on-site team lead and act as a liaison between the Government Program Manager, the contractor’s Project Manager, and the team delivering results to the Government. Daily activities may include program and/or project management activities, program and/or project development activities, requirements collection and definition, scoping, estimating, and/or technical delivery management. The contractor shall be experienced and prepared to apply Agile methodologies, tools, techniques, and processes to program implementation/management (i.e., non-IT system and non-software-development) challenges. Task orders may require the contractor to provide a qualified scrum master, a disciplined sprint cycle, Kanban boards with task backlogs, etc. to execute program priorities.

1.2.1.2 Planning, Programming, Budgeting, and Execution Support.

Contractor shall submit program financial and human capital planning, forecasting, and execution documentation to the Program Manager/COR for review and approval.

1.2.1.3 Leadership and Organizational Support.

Contractor shall provide leadership and organizational support for the initiation and execution of functional working groups. Working groups may exist at any level of the organizational hierarchy and may support the full spectrum of functional management areas including data, architecture, resources, systems, and portfolio management.

1.2.1.4 Meeting Support.

Contractor shall participate in numerous meetings of various types and in a variety of capacities.

Types of meetings may include program management meetings and technical exchange meetings. Contractor shall be required to frequently schedule, organize, lead, facilitate, and/or https://www.pmi.org/learning/library/apply-agile-methodology-nonsoftware-enterprise-projects-9273 https://www.pmi.org/learning/library/apply-agile-methodology-nonsoftware-enterprise-projects-9273 participate in meetings. Contractor shall be required to develop and/or present high-level strategic briefings to senior leaders. Contractor shall be required to facilitate detailed, tactical-level technical exchange meetings. Contractor shall be required to develop meeting content and materials, provide logistical support, and document meetings (e.g., meeting agenda, meeting notes, meeting minutes, etc.) as required. Meetings may be local, in-person meetings, teleconferences, web-based meetings, or out-of-town meetings requiring travel.

1.2.1.5 Geospatial Portfolio Management.

Portfolio Management helps an organization understand their existing portfolio of assets as well as those that are needed but not yet possessed. Portfolio Management helps right-size an organization’s inventory of assets (e.g., no unnecessary asset redundancies exist) and ensure that the organization’s assets produce value to the mission. When Portfolio Management is properly employed, assets are procured once and shared to the maximum extent possible across the organization. Redundant or duplicative capabilities only exist to provide failover for mission-critical capabilities during crises.

Contractor shall develop and implement Geospatial Portfolio Management capabilities based on principles found in:

• Project Management Institute’s “Standard for Portfolio Management”

• DoDD 7045.20, Capability Portfolio Management.

• ISO 55000, Asset Management

• Information Technology Management Reform Act, also known as the Clinger-Cohen Act

1.2.1.5.1 Geospatial Capability Portfolio Management.

Contractor shall manage geospatial capability inventories, which may include inventories of geospatial IT systems, geospatially-enabled IT systems, geospatial applications, widgets, and other forms of user interfaces.

1.2.1.5.2 Geospatial Manpower/Human Capital Portfolio Management.

Contractor shall manage geospatial manpower/human capital inventories, which may include assisting with documenting manpower position descriptions, skills and experience criteria, and education and training expectations.

1.2.1.5.3 Geospatial Data Portfolio Management.

Data portfolio management activities may include designing, developing, implementing, and managing a data inventory process. Data portfolio management activities may also involve designing, developing, implementing, managing, and maintaining a data inventory tool.

Contractor shall manage geospatial data inventories, including external data services available to the enterprise. Contractor shall develop and manage geospatial data layer proponent/steward/ owner/ maintainer matrix. Contractor shall develop and manage information/data architectures

IAW DoD and USAF standards and methodologies such as the DoD Architecture Framework.

1.2.1.5.4 Geospatial Hardware Portfolio Management.

Contractor shall manage geospatial hardware inventories and hardware installation and technical support.

1.2.1.5.5 Geospatial Software Portfolio Management.

Contractor shall manage geospatial software inventories and software installation and technical support. Geospatial software may include items such as Geographic Information System (GIS) software (e.g., Environmental Systems Research Institute software {ESRI}) and Computer-

Aided Design and Drafting (CADD) software (e.g., Autodesk software).

1.2.2 Task 2 – Requirements Elicitation (Collection, Development, Analysis, and

Synthesis).

1.2.2.1 Requirements Elicitation.

Contractor shall discover requirements and convert them to mission-driven and value-based execution plans for establishing geospatial capabilities. This may include, geospatial systems, geospatial applications, system integrations (interoperability) with other systems (geospatial and non-geospatial), hardware, software, and manpower. The contractor may be required to perform stakeholder interviews, questionnaires, user observations, workshops, brainstorming, use cases, role playing, and prototyping.

1.2.2.2 Requirements Analysis and Synthesis.

Contractor shall analyze and synthesize collected requirements into coherent documents for planning, programming, budgeting, design, development or other purposes. This may include the development of conceptual capability designs (i.e., “mockups”), system integration schematics, prototypes, technical reports, etc.

1.2.3 Task 3 – Geospatial Program Strategy and Architecture Support.

1.2.3.1 Geospatial Program Strategy Support.

Contractor shall provide strategic and tactical-level consulting services. The contractor shall provide customers with recommendations based on experience and industry-leading techniques in areas such as enterprise spatial solutions. The contractor shall develop program advancement strategy documentation, to include but not limited to, plans, strategies, approaches, standard operating procedures, needs analyses, feasibility studies, business case analyses, cost/benefit analyses, performance measures, maturity models, governance models and charters, best practices, briefings, white papers, and concept of operations (CONOPS). The contractor shall develop designs of all levels, including conceptual, and detailed technical designs. The contractor shall provide the government with policy and /or governance advice, assistance and/or administration support.

The contractor shall have an understanding of high-level DoD and USAF doctrine and procedures including the AF/A5/7 Capability Development Guidebook (Volume 2A, 11 Apr 22), Joint Capabilities Integration Development System (JCIDS), Joint Information Environment

(JIE), Universal Joint Task List (UJTL), Joint Strategic Capabilities Plan (JSCP), Joint

Capability Areas (JCA), Joint Common System Functional List (JCSFL), and Integrated

Activities List (IAL). The contractor shall be experienced with and capable of applying

Doctrine, Organization, Training, Materiel, Leadership and Education, Personnel, Facilities and

Policy (DOTmLPF-P) principles and developing program strategies that highlight critical

DOTmLPF-P to address for fielding enterprise spatial programs and solutions.

The contractor shall establish, develop, and maintain effective working relationships with partner agencies. The contractor shall coordinate plans and activities with the Chief Information Officer

(CIO) and other governing entities. The contractor shall apply Information Resource

Management (IRM) principles to geospatial resources. The contractor shall guide and facilitate efficiency projects and initiatives. The contractor shall provide technical guidance regarding effective and efficient geospatial technologies, methodologies, and best practices according to geospatial professional communities and private sector lessons learned. Business process development and administration may include workflow development. Contractor shall analyze and track the impact of implemented initiatives and make recommendations for adjustments for further improvements based on those findings.

1.2.3.2 Architecture Support.

The USAF can greatly benefit from the development of as-is and to-be architectures that depict capabilities, activities, performers, processes, data, and systems and the relationships between them. As-Is architectures portray the current state while To-Be architectures portray the desired target state needed to achieve value-based mission/business outcomes. The delta between the as-is and the to-be architectures highlight capability gaps and overlaps (i.e., inefficient redundancies). In turn, leaders can leverage the gaps, overlaps, and target end-states to develop road maps to transition from the less effective and less efficient as-is state to the value-producing, mission relevant to-be state.

Contractor shall provide Enterprise Architecture support as defined by and IAW AFI 17-140, “Architecting”. This includes the ability to deliver as-is and to-be architecture products at the

Enterprise, Segment, and Solution levels. Architecture products shall be built IAW the DoD

Architecture Framework (DoDAF) and be in alignment with, and technically interoperable with, other USAF and/or DoD architectures including interoperability with commercial software packages used to create the architectures. The contractor shall coordinate with Chief Information

Officers, Chief Architect Offices, data modelers and others to ensure alignment of products with those of the broader enterprise.

Architectures shall be constructed in a manner by which they can be quickly ingested and analyzed by EA analysis software. Creating architectures in this manner will allow the analysis tools to quickly identify networks of related capabilities, activities, performers, processes, data, and/or systems. This will also allow the analysis tools to efficiently expose redundancies and gaps. This includes using multiple architecture modeling techniques (e.g., Entity Relationship

Modeling, Swimlane Process Mapping, Functional Decomposition Tree Modeling, Business

Process Modeling Notation (BPMN), Data Flow Modeling, Integrated Definition for Functional

0 (IDEF0) modeling, IDEF1X modeling, Event Trace Modeling, Dependency Analysis

Modeling, Semantic Net Modeling, Systems Modeling Language (SysML), Unified Modeling

Language (UML) techniques, etc.), and engineering techniques, such as use cases. The contractor shall support these requirements with at least one fully trained and certified Zachman or Federal Enterprise Architecture Framework (FEAF) Enterprise Architect that is also trained and experienced in the use of DoDAF and Business Process Modeling Notation (BPMN) 2.02.

1.2.4 Task 4 – Communications, Education, and Training Support.

1.2.4.1 Communications Support.

The contractor shall develop and convey strategic awareness and outreach communications regarding geospatial programs, capabilities, systems, and other related matters. Contractor shall provide informational website development and maintenance as well as maintain content currency. Website communications may also involve the use of social media forums and other communication vehicles. Contractor shall interface with customers and provide meeting coordination and facilitation. Contractor shall work with military Public Affairs (PA) offices for increased capability/program awareness and/or information approval vetting. Coordination with government operational security, information security, and communications security may be required. Contractor shall develop or maintain materials such as capability and program brochures, white papers, and fact sheets. Contractor shall manage workshops, conferences, meetings, and training development and hosts support. Contractor may be responsible for event coordinating/planning duties including logistics planning and execution. Event development and hosting activities may include site selection analysis, preparing event approval documentation, coordinating event registration, coordinating the event management committee, assisting in development and deployment of event materials including the event schedule/agenda, giving technical presentations, providing on-site operational support during the event, and publishing an

After-Action report. Contractor shall support Conference Exhibit Hall activities. Contractor may provide contractor-owned exhibit hall booth hardware/equipment, etc. WITHOUT company logos or other identifiers. Exhibit hall setup fees and booth services fees (e.g., electricity, Internet connectivity, etc.) may be included.

1.2.4.2 Education and Training.

Contractor shall develop and/or convey education and training plans, courses, programs, syllabi, curriculum, etc. and develop hands-on geospatial technology training. Training may include

Geospatial Information Systems (GIS) software user training, global positioning system (GPS) user training, imagery processing and analysis training, field data collection training, geospatial system user training, geospatial application training, and training on geospatial aspects of geospatially-enabled systems. Contractor shall create education and/or technical training products such as books, and booklets. Contractor shall facilitate creation of professional grade audio and video products.

1.2.5 Task 5 – Geospatial Data.

Contractor shall provide a wide variety of data management services. The use of the term “data” is inclusive of many types of data including tabular data, vector data, and raster data as described below. Data management support is primarily centered on geospatial data; however, activities may require engagement with non-geospatial data when required to facilitate integration, interoperability, and/or geospatially-enabling non-geospatial data. Data management activities may include supervision, development, and/or execution of data management strategies, plans architectures, policies, programs, practices and procedures to properly manage, control, protect, store, distribute, or enhance the value of data throughout the complete data life cycle.

1.2.5.1 Geospatial Data Capture, Collection, Creation, Processing, Editing, and Maintenance:

Vector Data.

The contractor shall ensure geospatial data captured, created, processed, edited, or otherwise via this contract is delivered in one or more acceptable electronic formats such as GIS format (e.g., ESRI format) and/or Computer Aided Design (CAD) format (e.g., AutoCAD format).

1.2.5.1.1. In-the-Field Collection.

In the field collection and validation of digital vector data may be required. Contractor may be required to use GPS technologies (survey, resource, or mapping grade precision requirements shall be specified in the task order), traditional land surveying technologies (e.g., Total Station), remote sensing technologies (e.g., Range Finders) or other data collection technologies to perform such support. All data collected using land surveying tools and procedures shall be in accordance with (IAW) current industry-acceptable surveying protocol standards. Contractor shall deliver digital data IAW current industry and/or Government standards. This also allows for collection of associated feature attribute data and metadata.

1.2.5.1.2 Photogrammetric and Digital Orthophotography Mapping.

Digital vector data can be extracted (i.e., digitized) from high-resolution imagery. Via this task, the contractor may be required to use industry-leading technologies to perform such support.

The contractor shall provide resultant digital geospatial data IAW current industry and/or

Government standards, as provided by the Government. Collection of associated feature attribute data and metadata may also be required.

1.2.5.1.3 Vector Data Creation.

In some instances, geospatial vector data may need to be created. An example of such a scenario might include the creation of imaginary safety-of-flight surfaces including accident potential zones (APZ) which are stipulated by governing standards. Coordinate geometry (COGO) techniques may be applicable and/or necessary.

1.2.5.1.4 Data Conversion, Manipulation, and Processing.

Vector data collected in the field may not immediately be ready for use. In these instances, the vector data may require additional cleansing, conversion, manipulation, and/or processing.

Contractor may be required to provide such support. Specific examples of such data conversion or manipulation may include conversion or migration to the latest version of a governing data standard, data loading, etc. Data manipulation or processing may also be required for geo-enabling or system integration purposes. Examples may include, but are not limited to, facility condition data (for “BUILDER” system integration), facility space use data (for USAF facility space use management program capabilities including S-File system integration), and linear segmentation / real property data reconciliation for Financial Improvement and Audit Readiness

(FIAR) mandate compliance.

1.2.5.1.5 Editing and Maintaining Vector Data.

Contractor may be required to provide vector data editing and maintenance support.

1.2.5.1.6 Digital Model Creation.

Contractor may be required to provide digital modeling support to include creation of digital terrain models, digital evaluation models, etc.

1.2.5.1.7 Scanning, Digitizing, and Archiving Historical Data.

In some instances, legacy visual data such as floor plans, photographs, maps, etc. are only available in a printed format. Many of these record documents are aging and at risk of permanent loss. Contractor shall be prepared to transfer or convert such documents to new digital formats via a variety of processes such as scanning or digitizing. The data may then need to be archived in a digital format in an indexed database (sometimes referred to as a “virtual vault”) and georeferenced for automated retrieval. Efforts to create an indexed database/virtual vault for automated retrieval must be coordinated with the AFIMSC GI&S PfM Office prior to contract award. Enterprise (e.g., USAF Civil Engineer enterprise) solutions may already exist and be available for adoption and/or reuse.

1.2.5.2 Geospatial Data Capture, Collection, Creation, Processing, Editing, and Maintenance:

(Raster Data)

1.2.5.2.1 Orthorectified Aerial Imagery.

Contractor shall perform functions and associated data acquisition to collect, process, and deliver orthorectified nadir aerial imagery IAW industry standards according to specified resolution, area of extent, time of day and year, type of imagery, Government-approved ground control, and other pertinent specifications identified in the Task Order. Activities may require prior coordination with FAA and the Installation Commander.

1.2.5.2.2 Oblique Aerial Imagery.

oblique aerial imagery IAW industry standards according to specified resolution, area of extent, time of day and year, type of imagery, Government-approved ground control, and other pertinent specifications identified in the Task Order. Activities may require prior coordination with FAA and the Installation Commander.

1.2.5.2.3 LiDAR.

aerial or ground-based LiDAR data compiled into 3-dimensional (3-D) horizontal position and vertical elevation data for each feature being surveyed (e.g. tree canopies with secondary and tertiary returns). LiDAR shall be collected IAW industry standards according to specified resolution, area of extent, time of day and year, type of imagery, Government-approved ground control, and other pertinent specifications identified in the Task Order. Activities may require prior coordination with FAA and the Installation Commander.

1.2.5.2.4 Thermal.

thermal band data. Aerial infrared thermographic survey and/or analysis of data collected may also be required. Mosaic format and other deliverable specifications will be approved by the

Government. Thermal data shall be collected IAW industry standards according to specified resolution, area of extent, time of day and year, type of imagery, Government-approved ground control, and other pertinent specifications identified in the Task Order. Activities may require prior coordination with FAA and the Installation Commander.

1.2.5.2.5 3D Point Cloud/Image Mesh.

Contractor shall use a digital aerial camera (e.g. MIST) to collect 3-D point clouds and orthorectified aerial imagery, followed by data processing of the point cloud data and imagery mesh to deliver a single, georeferenced 3-D model. Data shall be collected IAW industry standards according to specified resolution, area of extent, time of day and year, type of imagery, Government-approved ground control, and other pertinent specifications identified in the Task

Order. Activities may require prior coordination with FAA and the Installation Commander.

1.2.5.2.6 Satellite.

Contractor shall obtain and deliver satellite imagery from various resources at the desired resolution, geographical location, and timeframe specified. Imagery may include historic, recent, or future acquisition from a satellite imagery provider.

1.2.5.2.7 Unmanned Aerial Vehicle (UAV)/Drone.

orthorectified aerial imagery acquired with a UAV/Drone. Data collection may include traditional nadir aerial photography, oblique, or video footage. Flight and collection shall be

IAW Federal Aviation Administration (FAA) policy and industry standards according to specified resolution, area of extent, time of day/year, type of imagery, Government-approved ground control, and other pertinent specifications consistent with industry standards. Activities shall require prior coordination with FAA and the Installation Commander.

1.2.5.2.8 Street-view Digital Imagery.

digital, georeferenced street view images collected via a mobile 360-degree camera. Activities shall require prior coordination with FAA and the Installation Commander.

1.2.5.3 Land Survey Control Markers/Monuments

Contractor may be required to place official land survey control markers/monuments on the earth’s surface. These markers may establish and indicate vertical and/or horizontal control.

Each task order will need to identify the exact requirements including the precision (e.g., first order control) and expectations regarding the placed marker (e.g., brass disk with detailed markings). Compliance with State and/or Federal policy may be required including, but not limited to, National Geodetic Survey (NGS) directives, U.S. Geological Survey (USGS) directives and/or U.S. Army Corps of Engineering (USACE) directives.

1.2.5.4 Data Standards Development, Management, Administration or Coordination.

Contractor may be required to assist in the development, management, administration, or coordination of data standards. Examples might include assisting in the development or advancement of the Spatial Data Standards for Facilities, Infrastructure, and Environment

(SDSFIE). In some instances, the coordination of multiple Government standards requires adjudication and/or alignment between standards. An example includes cross-walking SDSFIE with the National Emergency Number Association (NENA) standards. The contractor may be required to assist with the coordination, alignment, or adjudication of such standards.

1.2.5.5 Data Governance.

Contractor may be required to develop, define, and/or oversee data stewardship policies and procedures. Contractor may also be required to design, develop, implement, and/or administer geospatial data management workflows, data replication processes, and data/database models

(logical and physical). Contractor shall process data requests. Contractor shall use industry-leading data management tools and techniques.

1.2.5.6 Data Quality Assurance/Control.

Contractor shall be able to provide geospatial data quality assurance and/or quality control support using industry-leading tools and techniques. Data quality assurance/control processes shall address geometry, topology, attribution, metadata, etc. Contractor shall provide the

Government with data quality control process design, development, documentation (e.g., quality assurance plans), implementation, coordination, and management. Contractor shall design, develop, document, implement, configure, and manage automated scripts or processes used to perform data quality checks. The Government may require script/process usage training and support. Contractor shall stay abreast of the latest data quality standards provided by Federal, State, Local, industry, professional associations, etc. Contractor shall establish, review, document, implement, coordinate, and manage data quality standards and perform data quality assessments and reports. Contractor shall ensure that Government-owned geospatial data

(including geometry, attribution, and metadata) is compliant with mandated standards including accuracy and completeness standards. The Federal Geographic Data Committee’s Content

Standard for Digital Geospatial Metadata (CSDGM) is an example of such a standard.

1.2.6 Task 6 – Geospatial Analysis and Data Presentation Support.

1.2.6.1 Analysis Support.

Contractor shall provide support for analyzing a wide variety of scenarios in a geospatial context using industry-leading tools and techniques. The results of such analyses will be used to help military leaders make better-informed decisions and reducing risk. Analysis efforts may support a wide variety of mission objectives such as threat prediction and response, emergency response, security, land use, site planning and future development, traffic routing, etc. Analysis efforts may require a multitude of techniques including geocoding, network analysis, photogrammetry, cartography, imagery analysis including but not limited to change detection, etc. Other forms of geospatial analysis may include buffer generation, overlay analysis, proximity analysis, area/perimeter/length calculations, as well as modeling and statistical analysis (Interpolation, autocorrelation, nearest neighbor, cluster, and kernel density). Analysis efforts may result in cartographic mapping deliverables including digital and/or hardcopy map production. Other documented reports may be applicable as well.

1.2.6.2 Data Presentation Support.

Contractor shall submit multidimensional (e.g., 2D, 3D, and temporal) renderings and displays and cartographic printings and plottings to the COR for review and approval. Contractor shall produce standard or customized cartographic products in support of mapping requirements.

Cartographic products shall be delivered in digital format (pdf, jpeg, tiff, gif or bmp) or hardcopy format. Standard hardcopy map sizes are: ANSI A 8½x11, ANSI B 11x17, ANSI C 17x22, ANSI D 22x34, ANSI E 34x44. Cartographic products will be provided in a timely manner and in a deliverable format that meets the needs of the requestor. Map products shall be easy to comprehend and error free.

1.2.7 Task 7 – Geospatial IT System Support and Management.

The contractor shall provide support and management for geospatial requirements that may involve systems deployed to the Nonsecure Internet Protocol Router Network (NIPRNet) and/or

Secure Internet Protocol Router Network (SIPRNet). Support and management may also involve system design, development, and implementation, and system administration and maintenance.

Support and management may also include database administration and maintenance, web administration and maintenance, and system certification and accreditation. Contractor personnel accessing geospatial system servers must possess an IAT Level II, Security+ Certification according to DoDD 8570 and obtain and retain Functional System Administrator (FSA) accounts in alignment with AFI 33-115V1, 24 May 2006, Section 4.6 (or as superseded). Compliance with AFI 17-130, Cybersecurity Program Management and/or other 17-series AFIs will be applicable. IAT Certification Level requirements will be provided in each TO.

1.2.7.1 System Design, Development, and Implementation.

The contractor shall perform system design (including web, database, and application), development, and implementation procedures as required. This may include planning meetings, documentation of the design, testing and implementation strategies, and compliance with IT-related policies. Activities may include physical and virtual hardware management.

1.2.7.2 System Administration/Maintenance.

The contractor shall perform necessary duties to ensure geospatial systems (including web and database servers) maintain compliance with DoD, AF, Communications, and geospatial program policy and guidance. Administration/Maintenance includes compliance with Time Compliance

Network Orders (TCNO’s), software security patches and upgrades, Information Assurance

Controls, Defense Information Systems Agency (DISA) Security Technical Implementation

Guide (STIG), and Command Cyber Readiness Inspection (CCRI). All system changes will be tested and documented prior to implementation. Uptime requirements associated with Mission

Assurance Category (MAC) Level (I, II, or III) will be considered and complied with.

1.2.7.3 Database Administration/Maintenance.

Contractor shall perform functions necessary to ensure geospatial databases and data servers are updated and operational in accordance with DISA STIGs, CCRI, TCNO’s, software security patches and upgrades, Information Assurance Controls; and are compatible with the AF

Network, AF databases, and desktop software to ensure system is functioning and reliable.

Existing AF geospatial programs primarily utilize Oracle and ESRI software products and other

RDBMS software to perform system maintenance and ensure compatibility. Tasks involve maintenance, enhancements, troubleshooting, geospatially enabling, and system/capability/data integration with other systems or external data sources (to include publicly available data sources, web services, etc.). Software-specific requirements will be provided in each TO.

Contractor will require Government Furnished Equipment (GFE), administrative privileges and associated DoD workforce certification in compliance with DoD Directive 8570.1, DoD

Directive 8570.1-M, and DoD Manual 3305.13-M.

1.2.7.4 Web Administration/Maintenance.

Contractor shall perform functions necessary to ensure geospatial web servers and applications are updated and operational in accordance with DISA STIGs, CCRI, TCNO’s, software security patches and upgrades, Information Assurance Controls; and are compatible with the AF

Network, and ESRI web and desktop software to ensure system is functioning and reliable.

Tasks involve maintenance, enhancements, troubleshooting, geospatially enabling, and system/ capability/data integration with other systems or external data sources (to include publicly available data sources, web services, etc.). Software-specific requirements will be provided in each Task Order. Contractor will require Government Furnished Equipment (GFE), administrative privileges and associated DoD workforce certification in compliance with DoD

Directive 8570.1, DoD Directive 8570.1-M, and DoD Manual 3305.13-M.

1.2.8 Task 8 – System Assessment and Authorization.

The contractor shall:

1.2.8.1 Provide technical support necessary to plan, coordinate, and conduct security tests and evaluations required per DoD policy, such as Risk Management Framework (RMF) policy.

1.2.8.2 Develop artifacts required to support applicable Information Assurance (IA) controls.

Artifacts will illustrate how the Program and associated systems are meeting compliance requirements for each IA Control.

1.2.8.3 Obtain access and utilize the AF-directed applications, such as Enterprise Mission

Assurance Support Service (eMASS), to manage artifacts, validate compliance, and input appropriate details required to successfully acquire an Authorization to Operate (ATO) +

Authority to Connect (ATC) IAW DoD 8500.01, DoD 8510, Federal Information Security

Management Act (FISMA), Clinger-Cohen Act, and other relevant Information Assurance and

Assessment and Authorization (formerly known as “Certification and Accreditation”) policies.

1.2.8.4 Perform tasks necessary to acquire ATO+ATC certification prior to any existing certification expiration. Contractor shall submit the package for approval and coordinate with validators at multiple levels of approval to answer questions, perform modifications, or provide additional information/documentation as necessary to achieve compliance and approval.

1.2.8.5 Provide Information Assurance Manager (IAM) support for the geospatial systems as required. Contractor shall ensure system is maintained/configured to meet current security specifications and guidelines such as conducting security tests and evaluations required per DoD policy, such as Risk Management Framework (RMF) policy. No Security Impact (NSI) memorandums and other artifacts will be created or modified as required, and updates shall be entered into the AF-directed application, such as eMASS, for managing ATO packages.

1.2.9 Task 9 – IT Portfolio Management Activities.

The contractor shall:

1.2.9.1 Perform activities for approval of all applicable compliance areas according to AF policy, federal laws, and other regulations, e.g. Clinger Cohen Act (CCA), Federal Information

Security Management Act of (FISMA), Federal Data Center Consolidation Initiative (FDCCI), Business Enterprise Architecture (BEA), Organizational Execution Plan (OEP), Business

Process Re-engineering (BPR), Interoperability, and IT Budget. There are more than 17 compliance areas that may be applicable, and many different activities (artifacts, entries in the

AF-directed application, such as Enterprise Information Technology Data Repository (EITDR), for approval, etc. Necessary activities must be completed to obtain approval for each compliance area.

1.2.9.2 Obtain access to AF-directed compliance management system(s) to input or update appropriate information and document compliance areas or other system-related information as necessary.

1.2.9.3 Perform work to achieve OEP defense business certification via the NDAA process.

DoD certification approval is required prior to spending funds on defense business systems.

1.2.9.4 Perform work to achieve DoD approval to spend funds on server-related hardware or software. DoD approval is required prior to these purchases under the FDCCI.

1.2.9.5 Perform work to achieve BPR compliance. As part of NDAA certification requirements, activities and documents are required for BPR approval.

1.2.9.6 Perform work to achieve BEA compliance. Obtain access to DoD-directed application, such as Integrated Business Framework – Data Alignment Portal (IBF-DAP), required to manage

BEA requirements. Architecture-related information is managed and reviewed for approval of this compliance area.

1.2.9.7 Perform work to achieve CCA compliance.

1.2.9.8 Perform work to achieve Interoperability compliance. An Information Support Plan

(ISP) will be prepared per policy and guidelines and submitted in a DoD-directed application for approval.

1.2.9.9 Perform work to achieve IT budget compliance in AF-directed management application, such as EITDR. All IT costs for systems must be accurately identified in this management system to meet compliance.

1.2.10 Task 10 – Application Development, Modernization, and Sustainment.

1.2.10.1 Application Development/Modernization Authorization Activities.

Contractor shall perform actions necessary to obtain approval for geospatial application development. IT Portfolio Management activities and/or security-related activities required for compliance with DoD and AF policies, Federal law, IT acquisition, or other guidance shall be performed until approval is successfully achieved. Specific activities and compliance requirements will be detailed in task orders. Personnel accessing geospatial system servers must possess an IAT Level II, Security+ Certification according to DoDD 8570 and obtain and retain

Functional System Administrator (FSA) accounts in alignment with AFI 33-115V1, 24 May

2006, Section 4.6. IAT Level Certification Level requirements will be provided in each TO.

1.2.10.2 Application Development/Modernization Planning Activities.

The contractor may be required to perform stakeholder interviews, questionnaires, user observations, workshops, brainstorming, use cases, role playing, and prototyping.

1.2.10.3 Application Development/Modernization Programming Activities.

Contractor shall perform development activities per specifications of stakeholders and in compliance of IT and IA security policies. Industry standard application development guidelines will be followed; and geospatial application development products shall be tested on and compatible with the AF Network and existing geospatial systems.

1.2.10.4 Application Sustainment Activities.

Contractor shall perform sustainment activities for geospatial applications and capabilities.

Configuration/modification/interoperability of applications as necessary for functional owner requirements, to comply with new security policies, compatibility with a sustainment technical refresh, or changes to the AF Network will be performed. This may include “geospatially-enabling” existing business and/or mission systems. Geospatially enabling existing systems may include, interacting with legacy system data and the system itself allowing the geospatial presentation and analysis of the legacy system’s data within, or outside of, the legacy, data-sourcing IT system. Industry standard IT practices will be applied, and security scans and additional policy requirements for IA will be identified and accomplished.

1.2.11 Task 11 – Helpdesk Services and Customer Support Services.

1.2.11.1 Helpdesk Services.

Helpdesk services are generally considered remote support for addressing geospatial information technology challenges. Individual task orders may require the contractor to provide up to 3-tier helpdesk services. Exact requirements are to be specified within each task order. Support requests shall be logged, tracked, and reported using professional tools, techniques, and procedures. At a minimum, records shall include name, date, issue, and disposition.

1.2.11.2 Customer Support Services.

Customer support services may be required on-site and/or off-site. Contractor is required to address geospatial information and services challenges or activities. Activities may include processing data requests, cartographic mapping services (i.e., supporting digital and/or hardcopy map requests), data maintenance issues, hardware or software issues, etc. Contractor shall be able to provide helpdesk and/or customer support services for Department of Defense customers located around the world. Helpdesk and customer support services may be required 24 hours a day, 7 days a week, 365 days a year. Exact requirements are to be specified within each TO and may include telephone, email, and website support.

1.2.12 Task 12 – Contingency/Crisis/Surge Support.

Functional tasks listed elsewhere within this PWS may be required as part of a surge/contingency support task order but with expeditious award, performance, and delivery. For contingency/crisis events as described in this section, the government expects the contractor to have a well-designed, formally documented, pre-planned rapid recall team, plan, and process that is clearly understood and rehearsed, practiced, and/or simulated by all team members on a regular basis. Contractor personnel shall be pre-staged and prepared to mobilize and potentially relocate to a different location within a set number of hours dictated by the TO PWS. Where applicable, temporary duty (TDY) expenses and/or Other Direct Costs (ODC) will be handled

IAW the Travel and ODC sections of this PWS.

1.2.12.1 Continuity of Operations (COOP) Support.

In response to natural disasters, deliberate attacks or threats of such attacks, disease outbreaks, or other similar events, COOP activation may be necessary and directed by military leadership.

Geospatial support may be deemed a mission essential function (MEF) as part of the COOP activation requiring the persistence of support throughout recovery efforts. In these instances, support may be required or called upon 24 hours/day, 7 days/week, 365 days/year. Catastrophic events can impact an organization’s infrastructure prohibiting the ability to perform MEFs at the originally assigned location. As a result, COOP support may be required to temporarily relocate to facilities in a different part of the world incurring travel expenses and extended separation from family. Depending on the severity of the event, a determination will be made to relocate locally or to a more distant or remote site. The DoD planning factor for COOP relocation is to relocate and be performing mission essential functions within 12 hours of COOP activation.

Activities at the relocation site could persist for up to 30 days. Involvement in COOP exercises may also be required. This requirement could, at a minimum, involve activities described above in Tasks 1, 5, 6, 7, 10, and 11.

1.2.12.2 Rapid Raster (Imagery) Data Collection.

In response to natural disasters, deliberate attacks or threats of such attacks, disease outbreaks, or other similar events, rapid collection and delivery of raster (imagery) data may be required.