Attachment 11 Quality Assurance Surveillance Plan (QASP)_Final_v.1.0_20Apr2020.pdf

Quality Assurance Surveillance Plan

(QASP)

For

ARMY GROUND AERIAL TARGET CONTROL

SYSTEM (AGATCS) SUPPORT,

DEVELOPMENT & PRODUCTION (SDP)

Indefinite Delivery / Indefinite Quantity Contract # W900KK-20-R-0020

Version 1.0 20 April 2020

PREPARED BY:

Program Executive Office for Simulation Training & Instrumentation (PEO STRI)

U.S. ARMY CONTRACTING COMMAND – ORLANDO (ACC-ORL)

12211 SCIENCE DRIVE, ORLANDO, FL, 32826

Army Ground Aerial Target Control System (AGATCS) Support, Development and Production (SDP) Quality Assurance Surveillance Plan (QASP) ii

Table of Contents

1. Introduction

2. Purpose

3. Scope

4. Performance Measurement and Monitoring Approach

5. Methods of Surveillance

6. Surveillance

7. Surveillance Schedule

8. Surveillance Checklist

9. Surveillance Documentation

10. Customer Satisfaction

11. Formal Project Reviews

12. DO QASP Criteria Performance Metrics

13. Rating Definitions

14. Documenting Performance

15. Reviews and Resolution

16. Deduct Plan

17. Data Analysis

18. Acceptance of Services

19. COR Status Report

20. Enterprise-Wide Contractor Manpower Reporting Application (eCMRA)

21. Contractor Performance Assessment Reporting System

22. Combating Trafficking in Persons (CTIP) iii

23. COR/Quality Assurance Surveillance Files

24. QASP Changes

25. Document Revision History

Appendix A – Acronym List

Appendix B – Non Conformance Report (NCR)

1. Introduction The Army Ground Aerial Target Control System (AGATCS) Support, Development & Production (SDP) contract provides an Indefinite Delivery/Indefinite Quantity (ID/IQ) vehicle to PEO STRI PM Cyber Test & Training (CT2) Threat Systems Management Office (TSMO) for delivering target control systems in support of test and evaluation and training events for directed missions. Individual Delivery Order (DO) work efforts will have a Statement of Work (SOW) and may be negotiated as Firm Fixed Price (FFP) or Cost Plus Fixed Fee (CPFF).

This overarching QASP was developed in accordance with Federal Acquisition Regulations (FAR) 46.4 “Government Contract Quality Assurance”, which states in 46.401(a) “Government quality assurance shall be performed at such times (including any stage of manufacture or performance of services) and places (including subcontractors’ plants) as may be necessary to determine that the supplies or services conform to contract requirements…Quality assurance surveillance plans should be prepared in conjunction with the preparation of the statement of work.”

2. Purpose This QASP describes a systematic method that will be used to evaluate the contractor’s performance under individual delivery orders. This QASP provides examples of how quality assurance will be monitored and measured by the DO Contracting Officer’s Representative (COR) and/or other assigned support staff. Examples include:

• What will be monitored, and the performance standards associated with that activity, including remediation/disposition actions

• How monitoring will take place

• Who will conduct the monitoring

• How monitoring efforts and results will be documented

• How will performance be rated

• How often will surveillance/measurements take place

The QASP sets forth the procedures and guidelines the Government staff will use in ensuring that contract performance standards are achieved through effective and ongoing monitoring of metrics and Acceptable Quality Levels (AQL). The performance standards associated with the majority of DOs can be found in Table 1 of Section 11 as the baseline for performance monitoring. Individual DOs will include the actual QASP to be used under that DO. Adjustments or supplementation (additions, deletions, changes) to the monitoring criteria, metrics, or performance standards reflected in the QASP may be made based on the unique performance requirements of each individual DO.

The QASP performance standards (metrics) established herein are applicable to achieving the functional and operational standards, thresholds, and contract performance objectives of the DO SOW as well as the contractor’s effective project management of the effort. This QASP is designed specifically to effectively monitor the contractor’s ongoing performance to deliver a successful end- product that meets cost, schedule, and quality requirements. This QASP shall not be construed as a substitute for, or relieve the contractor of, the Government’s rights under FAR clauses 52.246-2 Inspection of Supplies—Fixed-Price or 52.246-3 Inspection of Supplies – Cost Reimbursement.

3. Scope The contractor is responsible for the quality control of all work performed in accordance with the performance standards set forth in the DO QASP. The contractor measures that quality through their own approved Quality System Plan (QSP), while the Government’s role is ensuring proper Quality Assurance by measuring the performance standards of the QASP. The contractor’s QSP will be provided and accepted by the Government per the contract SOW and will be incorporated as a binding contractual requirement. As such, this QASP does not detail how the contractor will accomplish quality control in accordance with the performance standards provided herein. Rather it provides the performance standards and the Government’s approach to measurement and monitoring of those performance standards.

4. Performance Measurement and Monitoring Approach The Government’s performance measurement and monitoring (i.e. surveillance) approach defined herein provides the Government’s intentions and plans to review and analyze information generated thorough contractor performance assessments throughout the term of each specific DO according to DO QASP. The following Government personnel shall oversee and coordinate surveillance activities:

a. Contracting Officer (KO) - The KO is the only person authorized to direct changes in any of the requirements under this contract. In the event the Contractor effects any such change at the direction of any person other than the KO, the change will be considered to have been made without authority, and solely at the risk of the Contractor. No changes in, or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes.

Assigned KO: Jason Jerome Organization or Agency: U.S. Army Contracting Command - Orlando Telephone: 407-208-5868 Email: Jason.jerome3.civ@mail.mil

b. Contract Specialist (CS) - The CS acts as an acquisition consultant and serves as liaison between the requesting program office, the contractor, and the supporting contracting office.

Assigned CS: Rosa Rivera mailto:Jason.jerome3.civ@mail.mil

Organization or Agency: U.S. Army Contracting Command - Orlando Telephone: 407-208-3354 Email: rosa.i.rivera4.civ@mail.mil

c. Contracting Officer’s Representative - The COR will monitor all technical and performance aspects of the contract, and assist the (KO) in contract administration.

The COR is authorized to perform the following functions:

• Assure that the Contractor performs the technical requirements of the contract

• Perform inspections necessary in connection with contract performance

• Maintain written and oral communications with the Contractor concerning technical and performance aspects of the contract

• Issue written interpretations of technical requirements, including Government drawings, designs, and specifications

• Monitor Contractor's performance and documents and notifies both the

Contracting Officer and Contractor of all deficiencies

• Coordinate availability of Government furnished property

• Provide site entry of Contractor

ACC doesn’t use other acronyms to refer to and describe a COR. Terms such as the “COTR, “Onsite COR”, “TM”, etc. will not be used. Some personnel may be assigned as Alternate CORs, but other than a statement to that effect and what actions the KO expects that ACOR to take in the absence of the primary COR, there is no difference between a COR an Alternate COR, or other government surveillance personnel assigned to conduct contract oversight. Throughout the remainder of this QASP, The term “COR’ will be used to refer to all government surveillance personnel assigned to monitor the contractor’s performance on this contract.

A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost, price, or delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

The Contracting Officer shall use the DoD Joint Appointment Module (JAM) to electronically track COR nominations, appointments, terminations, and training certifications for each COR appointed to conduct oversight on this contract. The COR will upload their surveillance documents, such as COR Status Reports (CSRs) COR trip reports, correspondence with the contractor, and other miscellaneous documents into the Surveillance and Performance Monitoring (SPM) module within the online contract file. JAM and SPM are available within the Procurement Integrated Enterprise Environment (PIEE) suite of tools at:

https://wawf.eb.mil/.

Assigned COR: Barry Hatchett, Sr.

https://wawf.eb.mil/

Organization or Agency: PM CT2 TSMO Telephone: 256-842-6797 Email: Barry.m.hatchett.civ@mail.mil

d. The contractor has assigned the following contractor personnel to measure the contractor’s quality control against the performance standards of this QASP in accordance with the contractor’s QSP. In addition, they will serve as the contractor’s Program Manager and Task Manager for this contract.

Program Manager: TBD Telephone: TBD Email: TBD Task Manager: TBD Telephone: TBD Email: TBD Other Contractor Personnel: TBD Title: TBD Telephone: TBD Email: TBD

The Government’s acceptance of the contractor’s performance and deliverables will be based on analysis of factual data provided by the contactor and validated by the Government in accordance with the DO QASP. Based on this analysis, project performance information is documented, communicated, and used for contractor corrective actions, as applicable, and can be used as support for other contractual remedies that may be imposed by the KO if performance is not maintained at acceptable levels in accordance with the performance standards of the DO QASP.

Because the DO QASP defines the criteria and performance standards (i.e. metrics and AQLs) the contractor must continuously achieve for acceptable performance, it serves as the official basis for formal evaluation and rating of the contractor’s performance.

Accordingly, the QASP serves as the formal basis upon which the Contractor’s Performance Assessment Reporting System (CPARS) evaluation ratings are assigned in accordance with FAR 42.15.

5. Methods of Surveillance The primary methods of DO performance surveillance include, but are not limited to:

a. Monitoring of contractor’s cost and schedule performance.

b. Planned – Direct Observation. (Can be performed periodically or through 100% surveillance)

c. Periodic inspections of contractor facilities.

d. Direct observations of contractor work activities and deliverables.

e. Data validation.

mailto:Barry.m.hatchett.civ@mail.mil

f. Additional surveillance methods may be employed as determined necessary based on contractor performance. This could include assignment of an on-site Government quality assurance inspector/monitor and/or third party audits.

6. Surveillance The COR will perform monthly surveillance based on the quality and effectiveness of the contractor's data deliverables as well as the products provided. Regardless of the surveillance method, the COR shall always contact the contractor's quality manager or on-site representative when a defect is identified and inform the manager of the specifics of the problem. The COR, when designated, shall be responsible for monitoring the contractor's performance in meeting a specific performance standard/AQL.

7. Surveillance Schedule A Surveillance Schedule will be created each month. The schedule is “FOR OFFICIAL USE ONLY” and is not releasable to anyone other than authorized Government personnel. Each Month’s Surveillance Schedule will be completed at the beginning of each month during the Period of Performance (PoP) to schedule the upcoming month surveillance activity. Completed Surveillance Schedules will be filed in the online Surveillance and Performance Monitoring (SPM) module located within (https://wawf.eb.mil) file for this contract, either as an attachment to the CSR or uploaded separately in the Miscellaneous Documents Section.

8. Surveillance Checklist

A Surveillance Checklist will be created each month. Locally generated equivalent is acceptable. The Checklist is “FOR OFFICIAL USE ONLY” and is not releasable to anyone other than authorized Government personnel. Each Month’s Surveillance Checklist will be completed with the Surveillance Schedule. Completed Surveillance Checklist will be filed in the online SPM module located within (https://wawf.eb.mil) file for this contract, either as an attachment to the CSR or uploaded separately in the Miscellaneous Documents Section.

9. Surveillance Documentation Each months’ Completed Surveillance Documentation, to include the CSR must be filed in the online SPM module located within (https://wawf.eb.mil) file for this contract. The CSR (Smart Form) must be utilized with supporting documentation uploaded as an attachment.

10. Customer Satisfaction

Customer satisfaction is the most significant indicator of success and effectiveness of all products provided by the contractor. Quality products that are delivered on time and within cost are evidence of proper contractor project management and quality control.

Customer feedback (level of satisfaction) will be primarily communicated in the form of https://wawf.eb.mil/ email, verbally, and surveys.

Customer satisfaction evaluation results will use the same definitions used for CPARS found in FAR 42.15, Table 42-1 “Evaluation Rating Definitions” and will be reflected under the “Management or Business Relations” factor in the annual assessment.

11. Formal Project Reviews Project reviews assist the Government customer in making ongoing business decisions regarding the project by evaluating its overall health at any given moment in time by:

a. Evaluating the effectiveness of project management

b. Comparing actual deliverables against the original requirements

c. Identifying lessons learned

d. Assessing performance (e.g. comparing the planned schedule, cost, and compliance requirements against the actuals)

e. Capturing stakeholders’ opinion of how the project was delivered

f. Disseminating project status results and findings for the record

12. DO QASP Criteria Performance Metrics The contractor is responsible for achieving the AQLs for all of the major processes identified below as included and identified under individual DO’s. The Government will perform surveillance of the contractor’s compliance with the standards through the various surveillance methods identified in Section 5 of this QASP. Table 1 below provides the performance requirement, acceptable quality levels and methods of surveillance that will be used.

NOTE: DO metrics and criteria may include additions, deletions, and revision to the baseline metrics shown below Table 1: Acceptable Quality Levels (AQL)

Element # /Title Base SOW Para.

Acceptable Quality Level (AQL) Surveillance

Method

Unsatisfactory

Marginal

Satisfactory

Very Good

Exceptional

1) Overall Rating

SOW 3.1;

3.1.1

Products or services are unacceptable.

They do not meet SOW requirements.

Product or service requires correction with significant Government involvement.

Meets SOW requirements after Government intervention

Product or service meets all SOW requirements.

There are only minor corrective actions required and minimal Government intervention.

Product or service exceeds all

SOW

requirements.

There are only minor corrective actions required and are resolved with no

Product or service exceeds all

SOW

requirements.

Highly effective corrective actions.

Improved performance and quality.

Monitor issues thru meetings, Management Information Systems, Testing, Customer feedback and via CDRLs.

and guidance.

Government intervention.

2) Contractor’s

Monthly Progress Report

SOW 3.1.5

Contractor successfully reported less than 90% of the management, technical, logistics and administrative program status in accordance with (IAW) the Integrated Master Plan (IMP) and Integrated master Schedule (IMS). The contractor has not identified faults and initiated corrective actions.

Content missing from Contract Data Requirements List (CDRL) or not addressed.

N/A Contractor successfully reported 90% of the management, technical, logistics and administrative program status IAW the IMP and IMS on time. Monthly Progress Report content is acceptable.

The contractor has identified faults and initiated corrective actions.

Contractor successfully reported 100% of the management, technical, logistics and administrative program status IAW the IMP and IMS on time.

Monthly Progress Report content is complete and accurate per the Data Item Description

(DID).

Contractor successfully reported 100% of the management, technical, logistics and administrative program status IAW the IMP and IMS on time.

Monthly Progress Report content is complete and accurate per the DID with recommenda-tions for solutions beyond the scope of the contract.

Monthly Progress Report review, IPT meeting information, Team meeting discussions.

3) CDRL

Delivery

Per DD1423s

One or more CDRLs delivered more than 3 days late.

One or more CDRLs delivered 2 days late.

All CDRLs meet delivery schedule with no

CDRL

delivered more than 1 day late.

All CDRLs meet delivery schedule.

Some early deliveries to the Government's benefit.

All CDRLs meet all requirements with one or more CDRLs exceeding requirements to the Government’s benefit.

Surveillance of Contractor’s CDRLs.

Meets less than 80% of Section 8.0 requirements

Meets 80-90% of Section 8.0 requirements

Meets more than 90% of Section 8.0 requirements

Meets or exceeds all of Section 8.0

Program & Technical Reviews.

Integrated

13. Rating Definitions

Table 2: FAR 42-1 Evaluation Ratings Definitions

Overall Performance

Rating

Standard

Exceptional

Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good

Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory

Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

4) Configuration Management (CM) / Technical Data

SOW 8.0

and does not flow down and ensure responsibility for CM performance to sub-contractors and/or does not communicate configuration changes to stakeholders.

N/A and flows down and ensure responsibility for CM performance to sub- Contractors and/or does communicate configuration changes to stakeholders.

and flows down and ensure responsibility for CM performance to sub- Contractors and/or does communicate configuration changes to stakeholders.

requirements

Product Team (IPT) meeting information.

5) GFP/CAP

SOW 9.0, 10.0,

11.0

Meets less than 80% of

GFP/CAP

requirements

N/A

Meets 80-90% of

GFP/CAP

requirements

Meets more than 90% of

GFP/CAP

requirements

Meets or exceeds all of GFP/CAP requirements

Physical audits, Inventory Adjustment Reports, GFP Inventory Reports

Marginal

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

14. Documenting Performance

a. Acceptable Performance The Government shall document positive (i.e. acceptable) performance. Any report may become a part of the supporting documentation for payments or other actions.

Additionally, surveillance results will be used to prepare or support Performance Assessment Reports in CPARS.

b. Unacceptable Performance When unacceptable performance occurs, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document verbal communications via the COR monthly report in the COR tracking tool.

When the COR determines formal written communication is required, the COR shall prepare a Non-Conformance Report (NCR) and present it to the contractor’s task manager or on-site representative. A NCR template is attached to this QASP (See Appendix B – Non-Conformance Report (NCR).

The contractor shall acknowledge receipt of the NCR in writing. The NCR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The NCR will also state how long after receipt the contractor has to present his corrective action plan to the COR. The Government shall review the contractor’s corrective action plan to determine acceptability.

Any NCRs may become a part of the supporting documentation for contract payment deductions, fixed fee deductions, award fee nonpayment, or other actions deemed necessary by the KO.

Non-Conforming Performance. A Non-conformance occurs when the Contractor fails to meet the terms, conditions and/or specifications of the Contract/Task Order. All instances of non-conformance must be documented by the COR. The COR will provide the details of the non-conformance, using the NCR, to the KO who will notify the Contractor of each nonconformance occurrence, unless the KO has authorized the COR to submit directly to the contractor, and copy the KO. Resolution of any non-conformance discovered at the Subcontractor level will be addressed with the prime Contractor. Non-conformances are classified as either: Level I (Minor); Level II (Major); or Level III (Critical).

Level I (Minor). Level I non-conformance is not likely to materially reduce the usability of services for their intended purpose or is a departure from established standards having little bearing on completing the contract requirement. Minor non-conformances can usually be corrected on the spot and can be issued to the Contractor through either a verbal or written NCR. However, the Government is required to document verbal Level I NCRs. The COR may issue verbal Level I NCRs directly to the appropriate level of Contractor management. The COR will notify the KO as soon as practical when a verbal Level I NCR is issued and document them in their Monthly Reports. If the non-conformance cannot be corrected on the spot, the Contractor shall be given a suspense date to correct the deficiency. The KO will issue and sign written Level I NCRs.

Level II (Major). Level II non-conformance is likely to result in failure of the services to meet contract requirements. Also, repeated discrepancies, a large number of documented Level I NCRs and trends indicating failure of the Contractor’s quality control program can be classified as Level II NCRs. The KO issues all Level II NCRs in writing.

The COR will notify the KO as soon as practical when a major non-conformance is identified.

Level III (Critical). Level III non-conformances result in hazardous or unsafe conditions due to the manner in which the services are performed; prevent or impact a vital agency mission as a result of performance; or are for repeated or uncorrected Level II NCRs.

The Contracting Office Director or Deputy Director issues written Level III NCRs. The COR is responsible for notifying the KO immediately upon discovery of a critical non-conformance.

Documenting NCRs. The COR will provide the details of the non-conformance using the NCR. If the Requiring activity prefers to issue a locally developed NCR, documentation must include as a minimum: the Contract or Task Order number;

reference to the specific contract requirement; the specific discrepancy to the requirement; where it was discovered; the date and time it was discovered; Contractor representative who was notified; and the suspense date for Contractor response/corrective action.

Tracking and Resolving NCRs. All NCRs, verbal and written, regardless of issuer will be included in the COR’s Monthly Report. The COR and KO shall track NCRs to ensure the Contractor identifies and takes appropriate corrective action to the root cause and the specific non-conformance is corrected within the required timeline. The KO will make a final written determination of the Government’s remedies if the non- conformance is not corrected by the Contractor after receiving notice and a reasonable opportunity to correct the work.

15. Reviews and Resolution The COR must initially coordinate and communicate with the contractor to resolve immediate performance issues or concerns while informing the Government’s PM and KO. The Government’s PM, COR, and contractor should jointly formulate and document long-term courses of action with the concurrence of the KO. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented and must be approved by the KO and incorporated into the contract via a modification.

If the contractor disputes a surveillance determination or has concerns over the Government’s performance management of the contract in general, they must first attempt to resolve through the Government’s PM. If, in the contractor’s opinion, resolution is not possible or there is clearly an impasse that is adversely affecting the contractual relationship and/or performance, the contractor must report their concerns to the KO within three business days from the date they determine resolution through the Government’s PM is not possible. The KO will be responsible to determining or negotiating the resolution approach and timeframe.

16. Deduct Plan This acquisition does not include a Deduct Plan.

17. Data Analysis Data Analysis will be performed to identify trends in cost, schedule and/or performance risks. The results of Data Analysis will be documented in COR Status Report and may be used to make adjustments to surveillance schedules and/or checklist items to increase or decrease surveillance, based on performance trends. Negative trends noted using Government data/observations could result in issuing the Contractor Nonconformance Report. Trends noted using Contractor data will not result in a NCR unless the Contractor has not addressed the negative trend. QASP changes based on Data Analysis will be coordinated with the Contracting Officer for approval.

18. Acceptance of Services When all services have been deemed acceptable and there is documented, objective, quality evidence to support acceptable performance, the COR will accept the services provided and authorize payment to the Contractor. Acceptance and payment will be made by approving the Contractor’s Receiving Reports in Wide Area Workflow at https://wawf.eb.mil/ as an iRAPT Inspector, and/or Acceptor.

19. COR Status Report CSR will be submitted on a monthly basis to the Contracting Officer via the Surveillance and Performance Monitoring (SPM) module. CSRs must be uploaded into the SPM module using the “Smart Form”. CSRs will be due no later than the 10th day of the month following the month of surveillance. CSRs will provide a synopsis of the Contractors performance for the inclusive dates of the report. The synopsis must contain a summary of surveillances performed, Customer Feedback if any, NCRs if any, an analysis of the Contractors performance, recommended adjustments to surveillance schedules, and any other pertinent contract information IAW FAR 46.104, and the COR Appointment Letter.

Completed Surveillance Checklists and NCRs, if any, will be included as attachments to COR Status Reports.

20. Enterprise-Wide Contractor Manpower Reporting Application (eCMRA) Reporting Labor Hours. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report all Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address: https://www.ecmra.mil.

The required information includes the following:

a. KO name, COR name;

b. Contract number, including task and delivery order number;

c. Beginning and ending dates covered by reporting period;

d. Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data;

e. Estimated direct labor hours (including sub-Contractors);

f. Estimated direct labor dollars paid this reporting period (including sub-Contractors);

g. Total payments (including sub-Contractors);

h. Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different);

i. Estimated data collection cost;

j. Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

k. Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

l. Presence of deployment or contingency contract language; and Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country).

While inputs may be reported any time during the fiscal year, The COR shall ensure the contractor submits all data shall no later than October 31 of each calendar year. The COR shall verify that the Contactor has complied with the required contractor manpower reporting annually and document the results in the COR SPM module, CMRA section.

https://www.ecmra.mil/

Contracting officers shall ensure that the requirement to report contractor manpower is included in all contracts, task/delivery orders and modifications.

21. Contractor Performance Assessment Reporting System Documented surveillance data (COR Status Reports, Completed Surveillance Checklists, Customer Feedback and Critical Design Reviews (CDRs), if any) will be used to support CPARS ratings. CPARS will be completed in accordance with AFARS, Subpart 5142.15

– Contractor Performance Information.

22. Combating Trafficking in Persons (CTIP) In accordance with Procedures, Guidance, and Information (PGI) 222.17 and FAR 52.222- 50, the KO will be notified immediately of any information from any source that alleges a Contractor employee, subcontractor and/or subcontractor employee has engaged in conduct that violates the United States Government “zero” tolerance policy regarding trafficking in persons.

23. COR/Quality Assurance Surveillance Files The official COR/Quality Assurance Surveillance Files will be maintained in the on-line Joint Appointment Module (JAM) and SPM module IAW DoDI 5000.72, and DFARS PGI 201.602-2.

24. QASP Changes This QASP is a living document and, as such, may be changed as needed based on Data Analysis (trends), contract modifications by the KO, etc. The COR will send any recommended changes to the Contracting Officer for approval and the Contracting Officer must approve all changes. Changes will be tracked in the Document Revision History table in Section 25.

25. Document Revision History

Version

Effective Date

Originator Summary of Changes

1.0

Approved by:

Mr. Barry M. Hatchett, Sr. Date TSMO Target Support Branch Chief

Reviewed by:

Mr. Jason Jerome Date:

Contracting Officer

Appendix A – Acronym List

Acronym Acronym Defined ACC-ORL Army Contracting Command-Orlando AFARS Army Federal Acquisition Regulation

Supplement AGATCS Army Ground Aerial Target Control System AQL Acceptable Quality Level CAP Contractor Acquired Property CDR Critical Design Review CDRL Contract Data Requirements List CM Configuration Management COR Contracting Officer’s Representative CPARS Contractor’s Performance Assessment

Reporting System CPFF Cost Plus Fixed Fee CS Contract Specialist CSR COR Status Report CT2 Cyber, Test & Training CTIP Combatting Trafficking in Persons DFARS Defense Federal Acquisition Regulation

Supplement DID Data Item Description DO Delivery Order DODI Department of Defense Instruction eCMRA Enterprise-Wide Contractor Manpower

Reporting Application FAR Federal Acquisition Regulations FFP Firm Fixed Price FSC Federal Service Code GFP Government Furnished Property IAW In Accordance With ID/IQ Indefinite Delivery/Indefinite Quantity IMP Integrated Master Plan IMS Integrated Master Schedule IPT Integrated Product Team JAM Joint Appointment Module KO Contracting Officer NCR Non-Conformance Report PEO Program Executive Officer PGI Procedures, Guidance, and Information PM Program Manager PoP Period of Performance QASP Quality Assurance Surveillance Plan QSP Quality System Plan SDP Support, Development & Production SOW Statement of Work SPM Surveillance and Performance Monitoring

STRI Simulation, Training, and Instrumentation TBD To Be Determined TSMO Threat Systems Management Office UIC Unit Identification Code

Appendix B – Non Conformance Report (NCR)

Nonconformance Report (NCR): The COR may initiate a NCR at any time contractor performance is determined to be impacting cost, schedule, or performance standards. When the Contractor's performance is unsatisfactory, a NCR will be issued. The Contractor shall reply in writing within five (5) working days from the date of receipt of the NCR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.