Attachment 1 Statement of Work Crash Phone System.pdf

United States Army Garrison Directorate of Plans, Training, Mobilization, and Security (DPTMS)

Airfield Crash Alarm System Replacement Contract Statement of Work (SOW)

DESCRIPTION: This DPTMS Airfield Division Statement of Work (SOW) requires the installation and service agreement of the Airfield Crash Alarm Emergency Conferencing System for Simmons Army Airfield (SAAF), Mackall Army Airfield (MAAF) and Pope Army Airfield (PAAF) and all peripheral phone locations on the Fort Bragg reservation. The Government shall not exercise any supervision or control over the contractor or their sub-contractors performing services. As such, the sub-contractor is held accountable for performance by the prime contractor while the prime shall be accountable solely to the Government.

REQUIRED PERFROMANCE START DATE: NLT 30 Days after award

DURATION: NTE 120 days.

SPECIFICATIONS: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, ongoing network equipment management, routine and emergency maintenance of the system, and other associated items required to execute this service and property installation contract. The Crash Alarm Emergency Conferencing System shall be installed into SAAF Tower, Simmons Base Operations, MAAF Tower, Mackall Base Operations, PAAF Tower, and Pope Base Operations. Each system consists of integrated primary and secondary services including Consort Alert servers, rack mounted UPSs, user interface console/GUIs at 6 locations, Extreme Networks 5420-24S-XE fiber switches, Cisco 9200CX-8P-2X2G-E PoE switches at each required peripheral location, Cisco VoIP Phones CP-8841 at each required peripheral location, Cisco VoIP PTT handsets at each required peripheral location, black patch cords for connections between NEC switches and associated patch panels, dedicated equipment racks or wall-mounted cabinets as necessary, and ensure all Department of War (DoW) cybersecurity requirements, Cybersecurity Maturity Model Certification (CMMC) framework, and the required CMMC Certification levels are met. These systems and peripheral phones will be placed correctly and in good working order in the required locations IAW FAA guidelines and Army Regulation 95-2.

SCOPE OF WORK:

1. Forum Consort Alert VoIP Emergency Notification System installation and replacement at SAAF, MAAF and PAAF

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, ongoing network equipment management, routine and emergency maintenance of the system, and other associated items required to execute this service contract as defined in this Statement of Work (Statement of Work), except for those items specified as government-furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: The Airfield Forum Consort Alert VoIP Emergency Notification System is a proprietary system, and our in-house maintenance technicians are not properly trained or certified to work on the system. A maintenance agreement is required and included in the contract agreement to ensure continued, uninterrupted service of the Crash Alarm System.

1.3. Objectives:

1.3.1. The contractor is required to be able to maintain and certify the Consort Alert VoIP Primary Crash Alarm System / Secondary Crash Alarm System. The system consists of Consort Alert servers, rack mounted UPSs, user interface console/GUIs at 6 locations, Extreme Networks 5420- 24S-XE fiber switches, Cisco 9200CX-8P-2X2G-E PoE switches at each required peripheral location, Cisco VoIP Phones CP-8841at each required peripheral location, Cisco VoIP PTT handsets at each required peripheral location, black patch cords for connections between NEC switches and associated patch panels, dedicated equipment racks or wall-mounted cabinets as necessary. Salient characteristics and parts list are Attachment I of this SOW.

1.3.2. The contractor shall conduct an initial and as needed site visits to conduct a complete diagnostic and/or replacement of all systems and peripherals to include but not limited to:

- Consort Alert Servers

- Extreme Networks 5420-24S-XE fiber switches

- Cisco 9200CX-8P-2X2G-E PoE switches

- Graphic User Interface (GUI)

- Cisco VoIP Phones CP-8841

- Cisco VoIP PPT handsets

- Software functionality and updates

1.3.3 The contractor shall provide unlimited telephonic technical support to assist local maintenance technicians with troubleshooting problems with the systems.

1.3.4 The contractor shall provide parts and labor under 3-year annual support service from the completion of installation and acceptance.

1.3.5 The contractor shall provide onsite technical assistance for issues that cannot be rectified over the phone.

1.3.6. The contractor shall work closely with Fort Bragg NAVAIDS Personnel and NEC to coordinate complete on-site system assessment and testing to minimize impact on other mission support requirements.

2. Government-furnished Services, Facilities and Utilities:

2.1 The Network Enterprise Center (NEC): Fort Bragg NEC is responsible for the establishment, management, and maintenance of the network infrastructure providing a secure, reliable, and isolated communication path. Providing a Layer 2 connection as a Government-Furnished Service (GFS) from the towers at Simmons Army Airfield, Mackall Army Airfield, and Pope Army Airfield. Extending these connections to multiple locations across each respective airfield to support the crash phone system endpoints. Salient characteristics and parts list are Attachment I of this SOW.

2.2 Air Traffic Control Navigation Aids (NAVAIDs) Branch: DPTMS Airfield Division NAVAIDS Branch is responsible for providing housing that must is physically separated from the existing Ft. Bragg NEC network equipment to maintain system integrity and isolation. Existing rack space at all locations will be provided as Government-Furnished Facilities (GFF) except for Pope Base Operations.