Attachment_1_SOW.pdf

STATEMENT OF WORK

FOR MONITORING AND MAINTENANCE OF INTRUSION

ALARM SYSTEMS AND MONITORING OF FIRE ALARM

SYSTEMS

AT FORT MCHENRY NATIONAL MONUMENT & HISTORIC

SITE AND HAMPTON NATIONAL HISTORIC SITE

PART 1 – GENERAL INFORMATION

1.1 An alarm monitoring, testing and maintenance service agreement is required for Intrusion alarm systems and Fire alarm monitoring and system operations (NO FIRE Inspection, Testing and Maintenance (ITM) will be conducted under this contract) at Fort McHenry National Monument & Historic Shrine (FOMC) and Hampton National Historic Site (HAMP) The period of performance from the date of award will be twelve (12) months.

1.2 Location: The alarm systems are located at facilities in Baltimore, Maryland and Towson, Maryland (Baltimore County).

1.3 Regular Working Hours: Regular working hours at the parks are from 8:00 a.m. to 3:30 p.m., Monday through Friday, excluding federal holidays. All work shall be scheduled during regular working Hours. (Monitoring will be outside these hours 24 hours a day, 7 days a week)

1.4 Notification: The Contractor shall notify the Contracting Officer (CO) and the Contracting Officers Representative (COR) whom serves as the single point of contact, refer to Part 5 of this document, at least 48 hours in advance for all work in occupied housing units or other facilities located within the park.

1.5 Work Restrictions: MANDATORY 48-hour notification to the CO and the COR for entry into occupied government housing and any other security sensitive areas, these areas will be identified at the pre-construction meeting.

1.6 Waste Disposal: The Contractor shall properly dispose of solid waste materials offsite.

PART 2 – FIRE AND INTRUSION ALARMS MONITORING

2.1 Description of Work: The contractor shall provide the necessary additional equipment, supervision, and staff to monitor 13 fire, 13 intrusion and 2 combination fire/intrusion alarm systems, conduct annual testing and maintenance on 15 panels, identify system deficiencies and develop cost estimates for repairs, and for the potential completion of repairs as a modification to the contract. Outside audible alarms shall be audible for 15 minutes. Check each zone, and individual window and door sensors to ensure they are functioning and communicating with panel and consistently communicating with the alarm monitoring center. For buildings with multiple partitions, check that they are in the system and reporting. Install external antennas as needed to ensure panel is communicating with alarm monitoring center properly. Evaluate effectiveness of cellular communicators and upgrade as needed.

2.2 Qualifications and Experience:

Monitoring station services shall utilize UL approved equipment and employ certified service technicians.

Contractor must employ certified technicians that are proficient in the installation, testing and maintenance of Notifier/Gamewell E3/Moose Z2000/Firelite MS9050UD/DMP XR100/MaxSys PC4020/Silent Knight SK5208 equipment.

Selected contractor will have at least three years’ experience in monitoring and servicing Notifier/Gamewell E3/Moose Z2000/Firelite MS9050UD/DMP XR100/MaxSys PC4020/Silent Knight SK5208 equipment.

2.3 Alarm Monitoring:

Monitoring station must have the capabilities to arm, disarm, bypass, change codes, and reprogram control panels remotely from the monitoring station (where equipment is capable) upon request from the Contracting Officer’s Technical Representative (COTR).

24-hour/7-days a week monitoring, and immediate notice of all alarms will be made to the individuals and agencies listed on the “Call Out List”. This list will be provided to the contractor.

Enhanced monitoring capabilities will be maintained to permit the monitoring station to provide the specific sensor and specific building that has been activated to the individuals and agencies listed on the Call Out List.

2.4 Deliverables:

Within 15 days of award, a comprehensive updated inventory list, by location, of all systems with contact programming points and device identification will be provided to the COR.

Opening and closing reports, which includes monthly status reports, will be provided to the COTR on request.

Provide zone list with any updates for each account.

2.5 Programming: Initial programming, inspection and monitoring connections must be compatible with present systems and completed prior to October 1 of a new fiscal year or the first day of transition when newly awarded. System(s) will be programmed with each user having a separate and unique pin number, which includes, twice annually, changes/updates to users pins at no additional charge.

2.6 Contractor will provide, at the time of their offer, a list of three references for similar monitoring and maintenance service previously performed on Notifier/Gamewell E3/Moose Z2000/Firelite MS9050UD/DMP XR100/MaxSys PC4020/Silent Knight SK5208 equipment. Additional information regarding Incipient and FCI/DMP experience or goals will be provided by the government.

2.7 Contractor will ensure access to alarm system(s) upon expiration of termination of this service contract without additional cost to the Government. Access will include all programming information remaining in place including zone information, employee pass codes, alarm panels including default lock codes, and will ensure the systems report as a local alarm at the time of expiration/termination.

The only programming information that will be removed is the current contractor’s receiving account numbers, receiver telephone numbers, and remote lock out codes.

2.8 The government requires electronic submission of all invoices via IPP.gov. Invoice(s) must itemize charges per park site so that the park and service being billed is easily identified as covered by the contract.

PART 3 – SERVICE CALLS ON INTRUSION DETECTION SYSTEMS(IDS) ONLY

3.1 Emergency Service Calls: The contractor shall be required to respond to emergency service calls within twelve (12) hours from the time the call for service is received. The scope of an Emergency Service Call includes all efforts necessary to respond to and fix the problem. They are limited to a total effort not to exceed 8 man-hours of labor and a material cost of $5,000.00. On average, the park requires six (6) Emergency Service Calls per year.

3.2 Non-Emergency Service Calls: The contractor shall be required to respond to non- emergency service calls within 3 days from the time the call for service is received. The scope of a Non- Emergency Service Call includes all efforts necessary to respond to and fix the problem. They are limited to a total effort not to exceed 8 man-hours of labor and a material cost of $5,000.00. On average, the park requires ten (10) Non-Emergency Service Calls per year.

PART 4 – GOVERNMENT FURNISHED MATERIALS AND SERVICES

4.1 Materials: The NPS will furnish the following materials in support of this contract:

Contact information (“Call-out list”) for notifications in the case of alarm activations.

List of monitored sites and alarm systems.

4.2 Services: The NPS will furnish the following materials in support of this contract:

Provides additional background information, if necessary.

Furnish additional government materials upon request.

Review and approve vendor product submittals.

PART 5 – NPS ROLES AND CONTACT INFORMATION

5.1 Regional Fire Protection Engineer/Authority Having Jurisdiction (AHJ) approves technical aspects of the work and advises parks on NFPA requirements: Vincent Esposito, National Park Service, Northeast Region, 200 Chestnut Street, Philadelphia, PA 19106; (215) 597-0043;

vince_esposito@nps.gov

5.2 Contracting Officer’s Representative (COR) represents the CO and serves as the single point of contact for technical questions with respect to the contract. John Holtzinger, john_holtzinger@nps.gov (410) 962-4290 x 401.

5.3 Contracting Officer (CO) TBD

mailto:vince_esposito@nps.gov

List of Monitored Sites and Alarm Systems at Fort Mc Henry National Monument & Historic Shrine and Hampton National Historic Site

See Provided Attachment 3