Attachment 1 SOW 01292024.docx

US Department of Homeland Security Customs and Border Protection Program Management Office Directorate (PMOD)

STATEMENT OF WORK

San Diego Sector TI Maintenance

C.1.0 INTRODUCTION

U.S. Customs and Border Protection (CBP) is the Nation’s primary border security agency and its largest uniformed law enforcement organization. CBP’s mission covers a very broad spectrum of issues, from the apprehension of undocumented border crossers to collection of almost $50 billion in revenue for the U.S. Treasury. With more than 60,000 employees, CBP’s charge is to keep terrorists and their weapons out of the U.S. while facilitating lawful international travel and trade.

Under the executive direction of U.S. Border Patrol, the Program Management Office Directorate is responsible for developing and implementing construction, engineering and sustainment services for CBP Tactical Infrastructure (TI) assets.

CBP is acquiring contractor services to perform maintenance, repair and improvement services for TI assets in the San Diego Sector, in the following categories: roads and bridges; fence and gates (including concertina wire); vegetation control; debris removal; border lighting and electrical; drainage and grate systems; tunnel remediation; TI attributes including shelters, and generators. These services will be required for CBP’s tactical infrastructure (TI) assets within the San Diego Sector in San Diego, California.

This Indefinite Delivery Indefinite Quantity (IDIQ) contract contains a ceiling price that is not to be exceeded. The IDIQ Ceiling Price can be found in the IDIQ description page. All priced line items can be found in Schedule B of each task order.

Maintenance:

· Work required to preserve TI assets or equipment in such a condition that it may be effectively utilized for its designated purpose.

· Work to restore an existing asset to pre-existing condition so that it may be effectively utilized for its designated purpose.

· Work that enhances the mission and functional capabilities of an asset through an addition, expansion, or adaptation. Work effort will be confined to the existing TI footprint.

· Unscheduled (see below) work that exceeds $750,000.00 will not be executed under this contract.

This is an Indefinite Delivery Indefinite Quantity (IDIQ) contract with two (2) execution tiers:

1 – Scheduled Maintenance, 2 – Unscheduled Maintenance.

C.2.0 ORDERING PERIOD

Base Period and four one-year option periods.

C.3.0 STATEMENT OF NEED

General. This contract includes all labor, supervision, tools, materials, parts, equipment, transportation, licenses, permits, certifications, and management necessary to perform maintenance and repair services for TI assets in the San Diego Sector. The Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government, as needed to perform all services delineated in, and in accordance with Contract requirements within the scope addressed in Section C.4.0. All work shall be performed by properly trained and/or certified personnel.

If the contractor decides to use contractor owned equipment, the rate cannot exceed the rental rate of a local rental company. Government will not pay equipment down time, for contractor owned equipment.

The Contractor shall provide technical expertise to accomplish the maintenance task order services specifically, performing task order activities for maintaining the TI portfolio within the San Diego Sector in San Diego, California. The technical expertise provides support to skilled laborers required to perform maintenance and replacements of roads and bridges; fence and gates (including associated concertina wire); TI attributes including cameras, shelters, and generators; vegetation control, debris removal, border lighting and electrical; and clearing and repairing drainage and grate systems and tunnel remediation.

The Contractor shall ensure effective performance of all services described herein and shall tender for acceptance only those items that conform to the requirements of this SOW and the contract. The Contractor shall be capable of handling multiple work activities simultaneously.

Excluded. Architectural and Engineering (AE) services are not within scope of this contract. Security cameras and associated technology, communications equipment, tower structures and other assets inside the perimeter fencing of tower locations within the TI assets portfolio are not within scope of this contract.

C.4.0 SCOPE OF SERVICES

Contractor shall provide expert technical solutions and service to maintain: (a) roads and bridges, (b) fence and gates (including concertina wire), (c) vegetation control and debris removal, (d) border lighting and electrical, (e) clearing and repairing drainage and grate systems, (e) tunnel remediation, and (f) TI attributes including cameras, shelters, and generators.

C.4.1 Scheduled Maintenance. Scheduled maintenance includes requirements that are not defined or categorized as unscheduled. Scheduled requirements can be planned in advance and scheduled at a designated frequency. The annual task orders will include the Scheduled work at firm fixed prices. The Government intends to de-obligate any unused maintenance funds which may be available due to any scheduled maintenance actions which did not occur during the performance period. The Government may also choose to extend performance to have the contractor expend unused funds. Any such action would be done through a bilateral modification to the task order. Within the task order ceiling amount, the Government may direct the contractor to perform scheduled maintenance in excess of the quantities in the Line-Item Summary Attachment #2 at the fixed unit prices established in the Attachment #3. Scheduled work requirements are then executed from the approved quarterly work plans. The Contractor shall notify the COR in writing no less than 3-days prior to the scheduled service should rescheduling be necessary, proposing a revised schedule to successfully complete the service activity.

Note: The Service Contract Labor Standards labor determinations will apply to the Task Orders for these services.

C.4.2 Unscheduled Maintenance. Unscheduled maintenance activities result from willful destruction, a natural event such as severe weather, or premature failure of the TI asset, and are further defined as a requirement that if unresolved immediately may interrupt or otherwise adversely impact security operations. Examples of unscheduled maintenance requirements include fence breaches, gate failures and blocked grates. Other examples of unscheduled maintenance include repairs following a severe weather event, border and access road washouts, electrical outages, and falling trees blocking roads due to severe winds. The Contractor shall respond immediately to urgent work requirements to support mission requirements. The Contractor shall provide a mobilization response within 30-minutes from notification by the COR. Upon COR approval of the mobilization response, the Contractor shall respond within 24-hours and work continuously without interruption to complete the service call. Within two (2) hours of arriving at the repair site, the Contractor shall notify the COR of the estimated completion time and thereafter notify the COR when the work is completed.

If work is not on Government-owned property, Contractor may coordinate unscheduled maintenance with landowners to obtain authorization and approval prior to proceeding, in addition to obtaining any necessary permits/approvals/agreement to perform the work. Any such costs should be incorporated into the contractor’s Task Order proposal and will be included within the Task Order firm fixed price.

Note: The Davis Bacon Act and/or Service Contract Act wage determinations will apply to the Task Orders for these services. The COR will notify the Contractor of the applicable wage determination for each project.

Overtime approval process and 40-hour work week: Overtime hours will be in support of unscheduled maintenance only and must be approved by the COR in advance. Fence breach repairs will be performed seven (7) days a week. Contractor shall not exceed 40-hour work weeks unless approved by the COR in advance.

The following are examples of the types of maintenance services the Contactor may perform under this contract. These examples are not all inclusive or restricted in nature and do not constitute relief from exercising professional judgment in the performance of maintenance services:

C.4.3 Roads and Bridges (R&B). There are four (4) categories of roads: FC-1, FC-2, FC-3, and FC-5. Included within roads are also integrated culverts, low water crossings, guardrails, cattle guards, and bridges (including crossovers). The road system is not continuous and will require transporting equipment from site to site to complete maintenance activities. Access roads to TI and towers need inspection after any major natural events (such as heavy rainstorms, earthquakes, floods) at the COR’s direction. See Supplement 3 for more detail.

At a minimum, the scope of work includes:

· Grading, or adding new material to FC-2 and FC-3 roads to facilitate traffic and provide proper drainage.

· Performing spot surfacing, patching potholes, deep patching of asphalt surface, skin patching of asphalt surfaces, and patching asphalt berms. The work includes preparing the area, furnishing, hauling, and placing all necessary materials.

· Removing and/or clearing vegetation so that roads are drivable.

· Furnishing, hauling, and placing erosion resistant materials and protective materials for use on designated locations such as embankments and culvert inlets.

· Repair or replace existing drainage features.

· Returning road sections damaged by weather events or excessive use to a serviceable condition.

· Adding binding and/or stabilizing agents to roads for dust suppression and road stabilization efforts.

· Repairing or replacing damaged safety barriers, guardrails, signs, mirrors, etc.

· Inspecting bridge (including crossovers) pavement/ surface material and guardrails as required by applicable references, Supplement 6.

· Provide environmental resource services when required, to include nesting surveys, on-site biological monitoring and/or tribal monitoring, which will be coordinated through the COR.

C.4.4 Fence and Gates (F&G). There are three (3) categories of fencing: primary, secondary and tertiary. There are two categories of gates: manual and automatic/mechanized. See Supplements 1 and 2a-2b for more detail.

There are two general causes of damage to TI assets leading to the need for corrective maintenance: environmental and manmade. Environmental damage to F&G refers to the forces of nature that will act upon the fencing and includes corrosion, erosion, water pooling, sand drifting, debris build-up, wind loading, temperature change (i.e., thermal expansion and contraction cycles that may create cracks) and ground shift and similar events. Manmade damage to F&G refers to vandalism, accidental damage, and cutting, burrowing below, climbing, prying/twisting, disassembly, ramming, ramping/bridging, pulling down, graffiti, cryogenic and fire/heating/burning and similar events.

At a minimum, the scope of work includes:

Fence –

· Restore the structural integrity without significantly changing the design. Changes or modifications to the existing fence require prior written approval by the COR.

· Correct damage caused by burrowing, water, and wind erosion

· Correct damage to fence foundations and mitigate erosion

· Repair/restore/mitigate saltwater corrosion to surf fence

· Inspect and repair sacrificial anodes on surf fence, every two (2) years

· Moving and storing fence panels, as needed, during repair and/or improvement work can be performed and reinstalled by coordinating with the COR.

· Abate graffiti

· Welding repairs shall be performed by a certified welder

· Painting

· Repair/ replace damaged/ stolen concertina/razor wire attached to the fencing

· Sand Removal caused by the blowing winds

Gates –

· Perform routine maintenance and inspections.

· Restore structural integrity to pre-existing state, are tamper proof, and do not significantly change the design. Changes or modifications to the existing gate(s) require prior written approval by the COR.

· Correct damage caused by rodents, vandalism, weather, ramming, burrowing, water, wind, and erosion. Repairs to electrical or electronic components shall be performed by a certified and licensed electrician.

· A certified welder shall perform welding repairs.

· Repair/ replace damaged/ stolen concertina wire attached to gates.

C.4.5 Vegetation Control and Debris Removal (V&D). Vegetation control, along the fence, drainage structures and road lines are required to meet the following four (4) objectives:

· Eliminate areas in which people can hide;

· Maintain line-of-site for law enforcement;

· Remove debris that collects on fencing, concertina wire, buoy barrier, gates, grates, and drain collectors to prevent damage or flooding.

· Remove trash, materials, and hazardous waste.

· Removing and/or clearing vegetation so that the roads are drivable.

The general cause of remediation requiring V&D is environmental. Organic debris accumulation is driven largely by weather events such as flashfloods and wind. Inorganic debris is primarily left behind by those attempting to illegally cross the border. The accumulation of debris may also include dead animals and/or other hazardous materials.

The average width of vegetation control is 5ft along road lines and 20ft along fence lines or as defined in GIS (Geographic Information System) FITT (Facilities and Infrastructure Tracking Tool). The Contractor shall also remove debris along the entire length of fence outside the limits of the low water crossings. Debris removal shall include silt build-up, tires, domestic trash, rocks, fallen trees, branches, brush windfalls, dead animals, logs, roots, stumps, stubs, and all other obstructions found within the corridor along the fence line. Should it be necessary to remove a portion of fence in order to remove debris, the Contractor shall construct a temporary fence at the end of each workday, and replace any permanent panels removed during these activities at the end of the task. Fence removal shall have prior approval in writing from the COR.

At a minimum, the scope of work shall include:

· Mowing, removing, and disposing of grass and other vegetation to a minimum height of 4” not-to-exceed 6”. Approved herbicides may be used under certain circumstances.

· Mowing, discing, and disposing of vegetation in the Tijuana River Floodway

· Clearing and grubbing (up to 5ft on either side of roads, up to 20ft along fencing; the COR is responsible for verifying all environmental clearances required when determining vegetation clearing areas prior to commencement of work activities; the Contractor is responsible for verifying with the COR that clearances are in place in writing.)

· Collecting, removing and disposing of both organic and inorganic material. The Contractor shall be responsible to find suitable disposal sites that can accept all debris material and document the Contractor Work Plan appropriately. The Contractor shall also maintain proper records for any HAZMAT disposal. While these records are not specified as a deliverable, they will be made available upon request.

· Provide environmental resource services when required, to include nesting surveys, on-site biological monitoring and/or tribal monitoring, which will be coordinated through the COR.

C.4.6 Border Lighting and Electrical (L&E). L&E systems encompass components such as ballasts, photocells, transformers, bulbs, LED fixtures, control panels, gate motors, operators, emergency generators, switch gears and utility poles. The utilities are both above and below ground. For the purposes of this contract, the L&E system is restricted to those components directly associated with illuminating the primary border roads and fencing at night as well as the electrical components related to the operation of motorized gates and drainage grates. See Supplement 5 for more detail.

Damage to lighting and electrical systems may be caused by a variety of events such as shooting out of lights, theft of lighting system copper wire, rodents damaging wiring, or poles downed by storms or vehicles.

At a minimum, the scope of work shall include maintenance due to damage and malfunction:

· Performing repairs and replacements (e.g., LED lights, bulbs, ballasts, photocells, lens covers, rodent damaged wiring, transformers, etc.).

· Repositioning lights to properly illuminate border areas as dictated by operational needs.

· Repairs to major electrical or electronic components shall be performed by a certified and licensed electrician and done pursuant to all applicable local, state and federal codes.

· In rare circumstances, lighting system measurements and inspections will be required before/after normal business hours, to accurately assess in dark conditions.

C.4.7 Drainage and Grates (D&G). D&G encompass components such as catch basins, culverts and storm drainage grates used for peak water flow mitigation and runoff control/containment, water quality improvement, and flood plain compensation. They can range in size from two-foot (2ft) diameter pipes to tunnels large enough to accommodate trucks. Repairs are required to keep drainage systems operating efficiently. The periodic removal of debris, silt and trash is required to reduce the risk of flooding and to ensure proper functioning. Water flowing at or near the border may be contaminated, at times requiring special hazardous material (HAZMAT) equipment and procedures and qualified personnel to perform the work in accordance with all applicable local, state and federal codes.

The drainage system gates and grates are subject to frequent vandalism. The most common form of vandalism is cutting the gate or grate with a saw or torch to allow for illicit traffic/activities to pass. Other forms of vandalism occur such as using hydraulic jacks to pry openings in the structure. See Supplement 4 for ancillary detail.

At a minimum, the scope of work shall include repairs related to vandalism and other causes:

· Making repairs that restore the structural integrity, and do not change the design without prior COR approval.

· Fixing damage caused by water and wind erosion.

· Removing and replacing existing culverts and appurtenances with new ones.

· Restoring drainage system function by removing debris, silt and other obstacles.

· Welding repairs shall be performed by a certified welder.

C.4.8 Tunnel Remediation

Immediately seal tunnel openings at/along border fence zone

· Within Roosevelt Easement

· Within 60ft of border fence/ international boundary line

Response time to seal tunnel opening

· Within 24 hours of notification by COR

· Response = Deployment of heavy equipment on-site to seal an opening to impede illicit flow

Technical Specifications to seal an opening:

· 5000 psi concrete to be used to fill voids ( with 1” rock and High Early additive)

· Hardened steel plate bulkhead to be used when appropriate (i.e., interconnecting network), to prevent concrete from entering Mexico

· If tunnel opening includes breach of drainage piping, seal operation to include resin liner patch to the drainage pipe

· Opening sizes:

· Width: 3-5 feet

· Height: 2-6 feet

· Depth: 3-80 feet below surface

C.4.9 TI Attributes, Shelters, Generators

· Shelters adjacent to the primary fence house equipment necessary to support the LGDS system and its components. Contractor shall maintain the HVAC, lighting, electrical and mechanical systems at each shelter, following manufacturers recommended maintenance intervals. Contractor shall perform all maintenance and repairs to shelters, and HVAC, lighting, electrical and mechanical systems at each shelter. Contractor shall maintain shelter to ensure shelter and components are free of foreign contaminants, dirt, dust, and debris.

· Generators. Contractor shall service all generators within the SDC AOR, following manufacturers recommended maintenance intervals. Contractor shall perform all maintenance and repairs to generators in accordance with manufacturer specifications.

· Contractor shall provide and service temporary generators during planned and unplanned power outage(s).

C.5.0 CONTRACT STRUCTURE AND DELIVERABLES

This is an IDIQ contract with two (2) execution tiers: 1-Scheduled Maintenance; 2-Unscheduled or Maintenance.

C.5.1 Scheduled Maintenance. This work includes all actions to maintain TI assets in satisfactory operating condition by providing scheduled inspections and correction of incipient failures before either they occur, or they develop into major defects. The Contractor must provide maintenance on a recurring basis as identified in the maintenance work plan provided during RFP. The schedule shall be for the entire base period of performance. If the Contractor finds it necessary to reschedule a maintenance activity, the Contractor shall submit a written request to the COR detailing the reasons for the proposed schedule change no less than 3 (three) working days prior to the originally scheduled activity.

Upon completion of scheduled maintenance, Contractor shall submit a completed Work Activity Report (WAR) (Provided as RFP/Contract Attachment #8), uploaded to work management system, ILSS Maximo.

Scheduled Maintenance Task Orders will be FFP to include fixed unit prices, plus the fixed co-efficient. (See Paragraph C.5.4).

Upon notice of intent to exercise any options to this contract, the COR and Contractor will review the maintenance schedule and discuss any changes that may be required. Assets requiring scheduled maintenance may be added to or removed from the contract through modification.

C.5.2 Unscheduled Maintenance (Up to $750,000).

This work includes costs to restore an asset to normal operating condition, valued up to $750,000.00 per activity. Work valued above $2,500 per activity (for work covered by the Service Contract Labor Standards statute, 41 U.S.C. chapter 67, formerly known as the Service Contract Act, FAR Subpart 22.10) or $2,000 per activity (for work covered by the Wage Rate Requirements (Construction) statute, 40 U.S.C. chapter 31, Subchapter IV, formerly known as the Davis Bacon Act, FAR Subpart 22.4), Unscheduled Maintenance Orders may not exceed $750,000. Upon completion of scheduled maintenance, Contractor shall submit a completed Work Activity Report (WAR) (Provided as RFP/Contract Attachment #8), uploaded to work management system, ILSS Maximo.

C.5.3 Procedures for Unscheduled Maintenance Orders.

The Government will provide work requirements to the Contractor for each project, providing a preliminary scope of work, sketches and/or drawings if required, any applicable special considerations, wage determination, and the required completion date. Firm fixed pricing must be submitted based off of Unit Price Sheet and determined by actual site conditions prior to work. The offeror may propose unit prices that are less than those on the IDIQ Price Sheets. (See Attachment #3 to the IDIQ. Also see Paragraph 5.3.4 for information on the use of subcontractors.)

See Paragraph 5.3.4 for information on the use of subcontractors and pricing for Task Order work performed by a subcontractor.

The Government and Contractor will manage all Work Orders in the ILSS Maximo work management system in accordance with Appendix A.

· Requirement proposal timeline is not to exceed ten workdays.

· Urgent requirement proposal timeline shall be expedited to 24 hours.

If a site visit is required, the Contractor shall contact the COR within one (1) workday of receipt of the RFQ/RFP for the purpose of scheduling the visit. During the site visit the Contractor and the COR shall discuss the specifics of the requirement. After the site visit, the Contractor shall prepare a price quotation or proposal, including submittals for approval. New task orders will be issued by the Contracting Officer.

C.5.3.1 The COR, Contractor and CS/CO will establish a mutually agreeable standard email format to be used for issuance of a) RFQ/RFPs (Work Estimate Form Contract Attachment #5) by the Government, b) submittal of quotes/ proposal by the Contractor, and c) Award notices by the Government. This standard format shall be established during the formal contract Kick-Off meeting and implemented immediately to ensure clear and consistent communications associated with unscheduled maintenance requirements. These specific instructions will be added to the IDIQ as a modification once both parties have agreed to them. See sample email standard, below.

To: CO/COR Subject line: SDC Estimate, Contract #, WP#, Task Name

Content to include completed Work Estimate Form (<Contract #> Attachment #5 to include prime and subcontractor pricing.

Where pricing is unavailable under Unit Pricing Sheet <Contract #>Attachment #3, the contractor must attempt to obtain three subcontractor quotes and show list of contractors whom they reached out to requesting bids.

C.5.3.2 The Contractor’s proposal must be supported by necessary documentation to indicate that adequate planning to accomplish the requirement has been performed. Documentation might include catalog cuts, specifications, a preliminary schedule indicating mobilization, submittals, material lead times, performance, phasing, identification of subcontractors, etc. Any unit pricing shall be equal to or less than the unit pricing in Attachment #3 of the contract. Urgent unscheduled maintenance will be defined at COR discretion. Should the pricing be unavailable on the unit pricing sheet, the Contractor shall compete the work between three companies. The subcontractor proposals will be submitted with the Contractor’s proposal with a recommendation for the award. For urgent unscheduled maintenance, any unit pricing shall be equal to or less than the unit pricing in Attachment #3 of the contract. The Contractor’s co-efficient will be applied to the chosen subcontractor proposal amount to obtain the full proposed price. (Note: there are some cost elements in the co-efficient that should not be duplicated in the subcontractor proposal.)

C.5.3.3 Following receipt and evaluation of the Contractor’s proposal, the Government has the option of:

(1) Issuing a task order to the Contractor without negotiations;

(2) Contacting the Contractor to schedule negotiations; or

(3) Not issuing a task order to the Contractor

C.5.3.4 Note the IDIQ clause, 52.219-14, Limitations on Subcontracting, specifies the percentage of the effort that must be performed by the Prime Contractor. Maintenance for labor and material at or above the micro-purchase thresholds (see definition in section C.5.1) that the Contractor intends to outsource requires providing the subcontractor quotes to the government for review using the agreed upon standard email format. For non-urgent unscheduled work with pricing unavailable on unit pricing sheet, the Contractor shall attempt to obtain a minimum of three written competitive quotes from firms that normally perform or are qualified to perform the work. Subcontractor quotations/proposals shall include the following on the approved Work Order Form:

· Description of work

· Labor price, broken out by labor categories and hours associated to the Wage Determination

· Material prices

· Description of proposed equipment

· Price for rental rate of equipment

· Overhead

· Profit For unscheduled maintenance work performed by a subcontractor: Should the Contractor subcontract the work, the Contractor must submit a proposal based on the fixed unit pricing, plus coefficient. If the work is not included within the fixed unit prices, the contractor shall compete the work between three companies. The subcontractor proposals will be submitted with the Contractor’s proposal with a recommendation for the award. The Contractor’s co-efficient will be applied to the chosen subcontractor proposal amount to obtain the full proposed price. (Note: there are some cost elements in the co-efficient that should not be duplicated in the subcontractor proposal.)

If the Government accepts the contractor’s proposal, the Government may issue a firm fixed-price order for the work described.

C.5.3.5 Quotations/proposals to an RFQ/RFP where the Contractor intends to self-perform without use of a subcontractor shall include the following:

· Description of work

· Labor rates by labor category tied to the wage determination

· Number of hours per employee, per trade

· Hourly fringe benefit rate for the trade performing the job

· Material prices

· Description of proposed equipment

· Price for rental rate of equipment

· Sub-total

· Contractor’s mark-up

· Total price to the Government

C.5.3.6 If maintenance needs to be performed off-site (e.g., taking a motor to a warehouse for refurbishing), the COR’s written approval is required before equipment is removed from site. The Contractor shall comply with all applicable laws, regulations and requirements regarding over-the-road permits. The Contractor shall obtain all necessary permits required to transport Government-owned equipment to and/or from the repair facility. In the event of damage or wreckage to Government-owned equipment during transportation, the Contractor shall be liable for the total cost of repairs and/or replacement. The Government will not be liable for any other damage that may occur during transport.

C.5.4 The co-efficient (referred hereafter as “mark-up”) shall be agreed to and applied to the subcontractor’s quote or the prime contractor’s quote to determine the total awarded price for Maintenance Orders prior to award. The mark-up percentage rate shall be negotiated at time of the IDIQ contract award and remain fixed through the performance period of this contract. The Contractor’s mark-up contains the contractor’s overhead and profit.

C.5.5 Certifications and Permits. The Contractor and its employees must possess all certifications that are required by state and local jurisdictions, as well as completion certificates for manufacturer-required training programs to ensure continuous warranty coverage. The Contractor shall verify and obtain the required certifications, permits, etc. needed prior to the commencement of work.

Permitting and certification for trades performing work under the following categories (e.g., welder, electrician, and hazardous materials handling/disposal) shall be included in the scope of services:

· Fence & Gates (including concertina wire)

· Roads & Bridges

· Drainage & Grate Systems

· Lighting & Electrical Systems

· Vegetation Control & Debris Removal

· Tunnel Remediation

C.5.6 Contract Deliverables

Status Reviews Monthly, Quarterly & Annually as determined by COR

C.5.6.1 Contractor Management and Oversight. The Contractor shall provide centralized administration of all orders placed under the Contract. The Contractor is required to correspond with the COR daily to provide progress reports for ongoing work, and record work activities and progress weekly within ILSS Maximo, the CBP work management system. See Appendix A.

The Government may require status reviews as frequent as monthly (or more often if necessary) throughout the term of the Contract and/or Order. Reviews shall be held as scheduled by the COR or the Contracting Officer. During these reviews, the Contractor shall report the status of task orders and any outstanding issues concerning the services to the COR or CO. The Contractor Program Manager (or designated representative upon agreement with the COR) shall be available to engage in on-site meetings, as required, within a 24-hour notification.

C.5.6.2 Safety Plan. The Government will not provide security services for the Contractor; or be responsible for the security of Contractor personnel; however, the Government will notify the Contractor of any specific known security concerns likely to impact Contractor performance in a given sector or areas within the sectors. Prior to commencing work under this contract, the Contractor shall develop a Safety Plan for their personnel (including subcontractors which may include providing security services in order to maintain schedules).

The Contractor’s Safety Plan shall include at a minimum:

1. All maintenance teams shall consist of at least two people.

1. All work shall be conducted during daylight hours, with the exception of urgent requirements, and lighting work which will be coordinated with the COR in advance.

1. The Contractor shall notify the local Border Patrol Station Area of Responsibility (AOR) of their intent to work in their AOR. The COR will provide details of the procedure at the kickoff meeting.

1. Prior to beginning work each day, the Contractor shall check in with the COR and designated government representative to notify them of their presence and to verify if there are any security concerns that the Contractor should be aware of for their safety.

1. Each team will have a Fall Back Plan in the event of threats or as directed by on site Border Patrol Agents.

1. Each team shall have the ability to communicate with their management at all times.

1. The work areas will be kept clean and safe for all Government and Contractor personnel and employees.

1. Contractor equipment and materials may only be stored in the work site (e.g., predesignated staging areas) with prior approval of the COR.

1. Contractor personnel should independently seek emergency medical treatment and emergency patient transportation services from available resources (i.e., state, county, city or private entities). The Contractor shall pay for medical treatment and patient transportation service of their employees or subcontractors, and for any other person injured as a result of negligence by the Contractor/subcontractor.

C.5.6.3 Quality Control. The Contractor shall submit a Quality Control Plan (QCP) that ensures the services defined in this SOW are carried out with the highest quality possible. If the Contractor chooses to make any changes to the QCP during the contract performance period, such changes shall not be effective until they are submitted in writing to the CO and COR, and the Contractor receives written acceptance by the Government of such changes. The QCP must be provided to the CO and COR in electronic format within 30-calendar days of award.

The Plan shall detail how the Contractor plans to develop and maintain a quality control program to ensure effective, timely and efficient services in accordance with this contract, applicable laws and regulations, appropriate standards, manufacturer recommendations, and commercial practices. The Contractor’s QCP shall cover the methods, procedures and schedules that will be employed to manage and control quality for all work performed under this contract. The QCP is required to include, at a minimum, procedures for:

1. Communicating with the COR

1. Ensuring Cost controls

1. Conducting Pre and Post work inspections

1. Ensuring Work Management System data accuracy

1. Certifying accuracy with invoicing

The QCP shall also include:

2. Description of the methods to be used to identify, mitigate and further prevent defects in the quality of service to be performed.

3. How the Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective work.

The Contractor shall maintain and make available to the CO and COR weekly (and upon request), the records of inspections throughout the contract period, and for the period after contract completion until final settlement of all claims under this contract.

The quality and timeliness of the Contractor’s performance of the required services will be used to assess overall delivery. The Contractor shall document requests for service and responses. These records shall be available for inspection by the CO and/or COR at all times.

C.5.6.4 Quality Assurance. The Government will continually monitor the Contractor’s performance. All work shall be satisfactorily completed within the agreed upon timeframe once work commences. Failure to satisfactorily complete work within the agreed upon timeframe, and without reasonable cause, could result in non-acceptance of the work, a less than satisfactory performance report, and price reduction as negotiated by the CO dependent upon circumstances.

The COR will make tours and inspections of the areas covered by the contract, with the Contactor whenever possible, to ascertain the level of services being performed. The COR will also inspect information described in the daily progress reports. The Contractor will be informed of less than satisfactory performance within two (2) business days after inspection. Contractor performance will be documented by means of written inspections, customer surveys, and communication records, which will be retained as part of the official contract file.

If disagreements arise regarding the quality levels and/or re-work requirements, the Contracting Officer will be notified as soon as possible, and formal mediation efforts will commence. Additionally, documentation of the inspections, and determinations of poor quality and re-work will be kept dutifully for CO review.

C.5.6.5 Corrective Actions. Whenever the COR becomes aware of any noncompliance with these requirements or any condition that poses a serious or imminent danger to the health or safety of the public or Government personnel, the COR shall notify the CO in writing and the Contractor orally, with written confirmation, and request immediate initiation of corrective action. This notice, when delivered to the Contractor at the work site, shall be deemed sufficient notice of the noncompliance and that corrective action is required.

After receiving the notice, the Contractor shall immediately take corrective action. If the Contractor fails or refuses to promptly take correction action, the CO may issue an order stopping all or part of the work until satisfactory corrective action has been taken. The Contractor shall not be entitled to any equitable adjustment of the contract price or extension of the performance schedule on any stop work order issued under this clause.

C.5.6.6 Post Award Conference/ Kick-Off Meeting. The Contractor shall attend a Post Award Conference conducted by the Contracting Officer’s Representative and other Government officials no later than 15 business days after the contract award. The purpose of the Post Award Conference, chaired by the Contracting Officer’s Representative, shall be to discuss technical and contracting objectives and all requirements outlined in the Contract and include the following:

· Sample of Vehicle Logos & Employee Badges (+ subs) (See C.9.0, below)

· Safety & Security Plans - (E-Verify/Pre-Screening)

· Quality Control Plan

· Communication Plan

· Mobilization Plan

· Establish daily tag up meetings with COR

· Sample of reporting format

· Non-Disclosure Agreements (NDAs) for all employees and subcontractor personnel who perform work on the contract (including 2nd/3rd tier subs)

· Subcontracting Management Plan (if updates required)

· Estimates for Government Work Plan (GWP)

· Schedule of GWP work activity

· Set date for contractor ILSS Maximo work management system training

C.6.0 CONTRACTOR PERSONNEL

C.6.1 Qualified Personnel. The Contractor shall provide qualified personnel to perform all requirements specified in each Task Order Statement of Work in accordance with the labor categories of the schedule. The Contractor will provide qualifications to the CO and COR.

C.6.2 Key Personnel. The Contractor shall designate specific senior level professional, technical, quality control, safety, and managerial personnel as key personnel who are essential to the successful performance of work under awarded Task Orders. Key Personnel shall be identified in quotes and shall be available for full-time assignment, as necessary to efficiently manage and perform the work of the contract, and shall be available on the effective date of task order award. Quality Control and Safety roles can be performed by the same person.

· Qualification Standards

· Program Manager will have a minimum of a combined total of 10 years of experience as a Civil Engineer and/or Program Manager.

· Quality Control and Safety Managers will have at least 8 years of experience in quality control processes and safety programs.

C.6.3 Program Manager. The Contactor shall provide a Program Manager who shall be responsible for all Contractor work performed. The Program Manager shall be a single point of contact for the Contracting Officer and the COR. The Contractor’s designated Program Manager shall be a senior level employee provided for this work effort. Program Manager Position is designated as Key Personnel, by the Government pursuant to HSAR 3052.215-70 Key Personnel. It is understood the Contractor shall not replace the Program Manager without prior acknowledgement and approval from the Contracting Officer, and notification of a suitable replacement who meets the qualifications set forth above. The Contractor shall notify the CO in writing no less than 30-calendar days from date of replacement who meets the qualifications set forth above.

C.6.4 Conflict of Interest. It is in the best interest of the Government to avoid situations which might create an organizational conflict of interest or where the Contractor’s performance of work under the contract may provide the Contractor with an unfair competitive advantage. The term “organizational conflict of interest” means that because of other activities or relationships with other persons, a person is unable to render impartial assistance or advice to the Government, or the person’s objectivity in performing the contract work is or might be otherwise impaired, or the person has an unfair competitive advantage. The Contractor shall immediately alert the Government of any potential or perceived conflict of interest and submit a resolution or mitigation plan for discussion with the Government.

C.7.0 PERIOD AND PLACE OF PERFORMANCE

Contract ordering period will be a base period of one (1) year, and four (4) one (1) year options.

The place of performance for this Contract shall include areas within the San Diego Sector in and around San Diego, California (San Diego Sector Headquarters address: 2411 Boswell Road, Chula Vista, CA 91914). CBP’s office location for meetings with the CO/COR is Border Patrol Facilities/TI Building, 7684 Pogo Row, San Diego, CA 92154. CBP will direct the Contractor to other CBP locations as required.

C.8.0 TRAVEL

The Contractor may be required to periodically travel to CBP official project management review meetings. The Contractor shall be responsible for obtaining written approval from the COR (electronic mail is acceptable) for all reimbursable travel in advance of each travel event. Upon approval of travel expenses, a task order shall be issued to provide reimbursement. Travel reimbursement is subject to the Federal Travel Regulation rates.

https://www.gsa.gov/policy-regulations/regulations/federal-travel-regulation-ftr

C.9.0 SPECIAL CONDITIONS

The Government will not provide office space for TI Maintenance Contractor employees, nor will the Contractor be provided space to store materials or equipment. The COR may provide approved locations for mobilization and material laydown yards for maintenance execution.

Each Contractor vehicle shall bear signage identifying the Contractor organization and the signage shall be readily visible from outside the cab. The Sector may require additional identification for vehicles such as window stickers. In addition to vehicle signage, all Contractor personnel must wear company issued hard hats, protective gear and vests that will visibly identify them from afar as authorized personnel. Contractor personnel are also expected to wear identification badges that will allow the Border Patrol agents to positively verify they are Contractor employees.

The Government is not providing Government Furnished Information.

The Government is not providing Government Furnished Material for this contract.

The is providing Government Furnished Equipment (GFE).

Indicate when the GFE will be furnished Date/Event Indicate when the GFE will be returned If GFE is procured under separate contracts, state the contract number or solicitation number

C.10.0 SITE CLEAN-UP

The Contractor shall clean up all debris/trash that is generated as a result of work performed. The work area shall be kept clean on a daily basis for the proper completion of all work. All debris/trash shall be removed and lawfully disposed of in a proper manner. Any hazardous or toxic materials created from each project shall be properly removed and disposed of in a legal manner and meeting all applicable codes and requirements, so as not to harm the environment. The Contractor shall maintain proper records of HAZMAT/toxic materials. Equipment and materials may only be stored in the work site (e.g., along TI roads) with prior approval of the COR.

C.11.0 APPLICABLE REGULATIONS AND STANDARDS

The Contractor shall comply with the most recent applicable local, State, Federal, International Boundary and Water Commission (IBWC) and Native American Nation standards, policies, codes, regulations, statutes, and other requirements while executing the SOW requirements. See Supplement 6 for relevant guiding regulations and standards.

Environmental Compliance The Contractor shall comply with the requirements of the applicable Federal, State, local and Tribal laws or regulations, including the National Environmental Policy Act and NEPA National Historic Preservation Act. The Contractor shall provide cultural monitors at the COR’s direction.

C.12.0 HOURS OF OPERATION

Work schedule shall be performed as determined by the Quarterly Work Plan requirements and COR.

The Contractor shall be available to support all work under this contract five (5) days a week during normal business (daylight) hours, after hours for certain lighting work, and on weekends/holidays after hours as required by the COR for requested urgent services throughout the duration of the contract. 24-hour availability is required. The Contractor shall provide a prime, two alternate contacts, and a schedule for those contacts, for responding to, and implementing after hour work.

C.13.0 BACKGROUND INVESTIGATION (BI) CLEARANCE

The following security screening requirements apply to both U. S. citizens and lawful permanent residents who are hired as Contractor’s employees. All personnel employed by the Contractor or responsible to the Contractor for the access and management of data within ILSS Maximo, the work management system shall be able to favorably pass a CBP Background Investigation (BI). Additionally, all personnel employed by the Contractor or responsible to the Contractor for performance of work under this contract shall be able to favorably pass a general CBP criminal background check.

C.13.1 Criminal Background Check for general work performance. The Contractor shall submit within five (5) business days after award the full names, dates of birth, Social Security Card and driver’s license copies for all personnel performing work under this contract so that the CBP criminal security checks can be promptly executed. The Contractor’s employees shall not begin working under the contract until a favorable criminal background check is completed and acknowledgement of favorable clearance is received from the COR. Generally speaking, turnaround on the criminal background check process is one (1) week.

C.13.2 Background Investigation for System Access. Access to the ILSS Maximo system or whichever system of record is utilized by CBP, requires access into the CBP…