Attachment 1 - PWS - FA441721R0017 - dated 11Aug21.pdf

PERFORMANCE WORK STATEMENT (PWS)

BASE SUPPLY SERVICES

FA441721R0017

Hurlburt Field, FL

11 August 2021

TABLE OF CONTENTS

Section Number and Title Page Number

1.0 Description of Services

SPECIFIC TASKS

3-12

2.0 Service Summary 12

3.0 Government Provided Property and Services

13-14

4.0 General Information

5.0 Appendixes

14-21

APPENDIX 1 DEFINITIONS 22

APPENDIX 2 ACRONYMS 23-24

APPENDIX 3 GOVERNMENT PROVIDED FACILITIES 25

APPENDIX 3a GOVERNMENT STOCKROOM &

WAREHOUSE LOCATIONS

APPENDIX 3b QUALITY ASSURANCE WORKLOAD LOCATIONS 27 APPENDIX 3c DELIVERY SECTION WORKLOAD LOCATIONS 28

APPENDIX 4 WORKLOAD ESTIMATES 29-31

APPENDIX 5 GOVERNMENT PROVIDED ITEMS

5a EQUIPMENT 32-33 5b RECORDS 34 5c VEHICLES 35

APPENDIX 6 APPLICABLE PUBLICATIONS AND FORMS 36-37

APPENDIX 7 SAMPLE INVENTORY SCHEDULE 38

ATTACHMENTS

1. Checklist Quality Assurance

2. Checklist Document Control

3. Checklist Inventory

4. Checklist HAZMART

5. Checklist CRF

6. Checklist Delivery

7. Checklist MICP and MICT

8. Checklist Privacy and Security

PERFORMANCE WORK STATEMENT (PWS) FOR BASE SUPPLY

1. General Information. The contractor shall provide all non-personal services to include personnel, equipment, supervision, and other items and services necessary to perform Base Supply Services at Hurlburt Field, Florida. This includes Quality Assurance (QA) 2F0XX, 2G0XX, 2S0XX, 2T0XX, 2T1XX, and 2T3XX Career Fields for QA evaluated work centers, Inventory, Document Control, Hazardous Materials (HAZMART) Pharmacy, Centralized Repair Facility (CRF), and Delivery sections of the 1st Special Operations Logistics Readiness Squadron (1 SOLRS) on Hurlburt Field for Stock Record Account Numbers FB4417/FE4417 and FB1820, and to provide core-task training identified in the 2S0XX (Document Control and Inventory) Career Field Education Training Plans (CFETP).

1.1. Place of Performance. The contractor shall perform the required support at 1 SOLRS located at various locations as identified in Appendix 3 at Hurlburt Field FL. Contractor personnel shall comply with all installation and facility safety and security regulations, as well as, the health, safety, and security provisions of the contract. Contractor personnel shall report security or safety problems to the Contracting Officer and/or Security Police as appropriate.

1.1.1. Alternate Work Site. The Contracting Officer’s Representative (COR) shall approve alternate work sites for the benefit of the government before an alternate work site is utilized. All work and task goals to be accomplished at an alternate work site will be coordinated and approved by the COR prior to utilizing any alternate work site.

1.2. Quality Assurance. Perform 2F0XX, 2G0XX, 2S0XX, 2T0XX, 2T1XX, and 2T3XX functions of the 1 SOLRS Quality Assurance Section IAW AFI 20-112, inclusive of all chapters, paragraphs, sub-paragraphs, attachments, supplemental requirements, and local operating instructions (OIs). The purpose of the 1st Special Operations Logistics Readiness Squadron (1 SOLRS) Quality Assurance (QA) Section is to provide the unit commander and senior leadership with an assessment of the unit’s ability to perform key logistics processes ensuring standardized, repeatable, technically compliant process execution, while promoting a culture of professional excellence and personal responsibility. It is the Commander’s single point of contact for health of the squadron issues. NOTE: The 1 SOLRS QA Section will be staffed with both contractor and Government personnel, with at least one (1) government 2XXXX supervision assigned. Primary duties and responsibilities of the 1 SOLRS QA Section are:

1.2.1. Measure 1 SOLRS processes through analysis, surveillance, trends and standards.

1.2.2. Evaluate unit logistics management procedures, including locally developed forms, publications, OIs, checklists etc., for accuracy, intent, and necessity.

1.2.2.1. Evaluate the entire degraded operations process, to include attending and observing transaction recovery. Prepare an After-Action report as required.

1.2.3. Review all new and revised Instructions, directives, technical data, and TCTOs for completeness, accuracy and applicability to the unit. Inform applicable work centers of changes and up channel any problems discovered during this review.

1.2.3.1. Oversee the development, publishing and implementation of unit Operating Instructions (OIs).

This does not apply to Flight specific OIs. Reviews will be conducted and documented every two years.

1.2.4. Evaluate logistics tasks and conduct inspections utilizing the necessary checklists and/or respective AFIs to ensure tasks are completed properly. Use the Management Internal Control Toolset (MICT) checklists as a starting point for evaluations or inspections.

1.2.4.1. Enter observations, inspections, and evaluation reports into Logistics Evaluation Assurance Program (LEAP).

1.2.5. Provide limited training and/or instruction as applicable to address deficiencies identified during the evaluation/inspection.

1.2.6. Comply with training requirements as outlined in AFI 20-112, paragraph 3.3.

1.2.6.1. Standard Quality Assurance Provided Training. The training listed in the table below will be provided by the Government to Quality Assurance contractor employees. Training source is available through the applicable AF training platform (myLearning, GRIFFIN, AFIT, DAU, etc.) accessed through the Air Force Portal unless otherwise noted.

TITLE DURATION REQ.

FREQ.

REQ.

BY

AF Risk Management (RM) Fundamental Course 4 Hours One- Time All

QA Evaluator Course (AFIT LOG 143) 8 Hours One- Time Note 1

USAF Continuous Process Improvement (CPI) Green Belt Training 8 Hours One-

Time All

MICT User Training 8 Hours One- Time All

Note 1: All Contractor QA Evaluators. Initial cadre LOG 143 training will be funded by the government.

Any additional training requirements for QA replacements/hires will be funded by the Contractor.

1.2.7. Conduct monthly assessments on personnel within the 2F0XX, 2G0XX, 2S0XX, 2T0XX, 2T1XX, and 2T3XX career fields IAW AFI 20-112. Enter observations, inspections, and evaluation reports into the appropriate QA database. Note: See Appendix 3b for locations where assessments may be conducted.

1.2.7.1. Each QA inspector will prepare a projected monthly schedule for all observations, inspections, and evaluations for QA supervision (1 SOLRS/LGLO) approval 10 calendar days prior to inspection month. Submit finalized schedule to COR prior to start of inspection month.

1.2.8. Review individuals’ OJT Records for evaluations receiving a fail, Detected Safety Violation (DSV), or Technical Data Violation (TDV) to verify training documentation (i.e., have individuals been trained, etc.). Identify discrepancies in documentation to the unit training manager for follow-up action.

Review evaluation results with the individual evaluated, and their supervisor, upon completion of each evaluation.

1.2.9. QA contractor personnel shall not perform additional duties (i.e. unit safety, motorcycle safety, facility custodian) or participate on wing inspection teams.

1.2.10. Required Qualification: QA Evaluators must have a minimum of 5 years of experience in the functional discipline they are responsible for evaluating.

1.3. Document Control. Perform all functions of the Document Control Section IAW 23 series instructions, regulations, and manuals, inclusive of all volumes, parts, chapters, paragraphs, sub-paragraphs, attachments, and supplemental requirements. Document Control's specific duties and guidelines for carrying out those duties are in AFMAN 23-122, Sections 5E and Section 5F. The primary duties and responsibilities of the Document Control Section are:

1.3.1. Maintain document and report files to support the 1 SOLRS Commander's accountability for items in accordance with Air Force Records Information Management System (AFRIMS).

1.3.2. Maintain letters/listings of authorization for customers to receive classified property and Nuclear Weapons Related Materiel (NWRM).

1.3.2.1. Conduct semi-annual reconciliation of personnel authorized to handle classified property and

NWRM.

1.3.3. Maintain Forced Record Alteration (FIX) output documentation.

1.3.4. Perform documentation quality control checks according to AFH 23-123, Vol 2, Part 1, Table 5.214.

1.3.5. Initiate record reversal action when documentation errors are involved. Processes record reversal inputs for errors found by other sections/elements of the 1 SOLRS.

1.3.6. Manage the delinquent document program. Distribute the delinquent document listing daily.

Conduct weekly delinquent document meetings on Tuesday of each week. Document meeting attendance with sign in sheet. Forward meeting sign in sheet to LGRM and COR. Note: Delinquent Document daily meeting frequency per week can be increased/decreased as determined by 1 SOLRS/LGL (Logistics Manager).

1.3.7. Receive and process Shipment Suspense Images (SSC).

1.3.8. Process and work the Delinquent Shipment Listing IAW AFMAN 23-122.

1.3.9. Process and work the Inbound Supply Discrepancy Report (SDR) process IAW AFH 23-123.

1.3.10. Process and work the Tracer Action Required (TAR) program IAW AFH 23-123.

1.3.11. Distribute the Reject (D818) listing daily.

1.3.12. Qualification: Must possess experience or working knowledge in using Integrated Logistics System – Supply (ILS-S) or previous Air Force Materiel Management information technology systems.

Document Control personnel must have a minimum of 3 years of experience.

1.4. Inventory. Perform all functions of the Inventory Section IAW 23 series instructions, regulations, and manuals, inclusive of all volumes, parts, chapters, paragraphs, sub-paragraphs, attachments, and supplemental requirements. Inventory's specific duties and guidelines for carrying out those duties are in AFMAN 23-122, Section 5G. The major responsibilities are:

1.4.1. Prepare and publish annual inventory schedules for all Accountable Officer (AO) Peacetime Operating Stock (POS) and airborne/non-airborne assets to include REDHORSE (823 RHS) non-airborne.

1.4.2. Conduct physical inventories of in-stock equipment and supplies as specified in AFI 23-101, Para.

5.7.6.1. Inventory of in-use supplies and equipment will be conducted by the responsible account custodian, to include the annual physical inventory of IPE assets which will be conducted by IPE personnel. Pre-inventory validations and all post inventory actions i.e., re-warehousing, re-identifying and/or re-marking property will be performed by the responsible government work center. Note: See Appendix 3a for locations where inventories may be conducted.

1.4.3. Conduct inventory research in an effort to identify root causes, trends of inventory discrepancies/adjustments and recommend corrective actions to mitigate further out-of-balance conditions. Perform extensive causative research, when necessary, to resolve all inventory discrepancies.

1.4.3.1. Forward results of research to the Quality Assurance Supervision (1 SOLRS/LGLO) to determine if additional QA technical compliant evaluations are required.

1.4.4. Maintain suspense files for inventory adjustments, record reversals, and other supporting documentation.

1.4.5. Manage and control all rejects resulting from item records being frozen for inventory to include lifting the freeze code.

1.4.5.1. Distribute the Freeze Code listing daily.

1.4.6. Perform a complete analysis of inventory adjustments and discrepancies on a monthly basis. The analysis will identify trends and areas of current or potential high loss. The analysis will recommend adding controls to prevent inventory errors and loss. Responsible for the M10 validation and coordination for signature/approval of the Accountable Officer and forward completed M10 to Document Control.

1.4.7. Provide after-hours support during end-of-year fiscal processing and degraded operations recovery, when requested by the 1 SOLRS Command Staff, Materiel Management (LGRM) Section management, or Contracting Officer.

1.4.8. Qualification: Must possess experience or working knowledge in using Integrated Logistics System – Supply (ILS-S) or previous Air Force Materiel Management information technology systems.

Inventory personnel must have a minimum of 5 years of experience.

1.5. HAZMART. Operate the HAZMART IAW AFI 32-7086, and perform HAZMAT functions IAW AFMAN 23-122, inclusive of all paragraphs, sub-paragraphs, attachments, and supplemental requirements. The major responsibilities of the HAZMART are:

1.5.1. Participate as a member of the installation Hazardous Materiel (HAZMAT) Management Process (HMMP) team.

1.5.2. Validate that all requests for HAZMAT are authorized according to AFI 32-7086. Manage the receipt, storage, issue, inspection, and distribution of HAZMAT. This includes, but is not limited to;

HAZMAT obtained using the Government Purchase Card (GPC), contractor purchased/used items, items purchased thru Contracting and items obtained thru ILS-S.

1.5.2.1. Transport HAZMAT from central receiving Building 90639 to the HAZMART Building 90720, (approximately 1 mile) and process receipts into the Enterprise Environment, Safety, and Occupational Health Management Information System (EESOH-MIS) and Asset Management/ Integrated Logistics System – Supply (ILS-S) systems. Property to be moved will consist of loading/unloading of palletized materials to include full 55 gallon drums, heavy batteries, smaller items and etc.

1.5.3. Minimize HAZMAT usage or waste by reusing/redistributing excess HAZMAT on base, to other Air Force bases via the Enterprise Environmental, Safety and Occupation Health - Management Information Systems (EESOH-MIS) forums, or (as a last resort), through the Defense Logistics Agency Disposition Services (DLADS). Before ordering or purchasing HAZMAT, determine if it is possible to obtain the HAZMAT from the installation free-issue, reuse, and redistribution program, as the preferred HAZMAT source.

1.5.4. Perform quality control functions to ensure items are properly identified as HAZMAT to prevent inadvertent procurement or issue transactions for unauthorized materials.

1.5.5. Assist users in identifying HAZMAT stock numbers and/or part numbers, and finding appropriate Safety Data Sheet (SDS).

1.5.6. Assist customers in processing requests for Class I Ozone Depleting Substances (ODS) IAW AFI 32-7086, Paragraph 3.6.1.

1.5.7. Maintain existing low-level radioactive storage facility and coordinate disposition of radioactive material with the base radiation safety officer.

1.5.8. Assign issue exception codes (IEX) as needed.

1.5.9. Be assigned and perform all duties required as primary Facility Manager for all buildings assigned to the HAZMART.

1.5.10. Contractor will maintain 2-person concept in work area for safety.

1.5.11. Qualifications: Must possess experience or working knowledge in using Integrated Logistics System – Supply (ILS-S) or previous Air Force Materiel Management information technology (IT) systems; must possess experience or working knowledge in using Enterprise Environmental, Safety and Occupation Health - Management Information Systems (EESOH-MIS) or equivalent IT system.

HAZMART personnel must have a minimum of 5 years of experience.

1.6. CRF. Perform 2S0XX functions of the 1 SOLRS CRF Section IAW AFH 23-123 Series, AFI 23-101, AFI 23-111, AFSOCI 21-129 and ILS-S User’s Manual, inclusive of all chapters, paragraphs, sub-paragraphs, attachments, and supplemental requirements. The responsibilities of CRF are:

1.6.1. Process all Prepositioned Materiel Receipts (PPMR)/Document Identifier Code DWA immediately upon receipt. If rejects occur on PPMR processing, coordinate with the Supported base or 635 SCOG/437 SCOS Records Maintenance to correct.

1.6.2. Process all transactions to turn in serviceable assets to stock. Ship unserviceable assets deemed not repairable at the CRF back to the depot, using approved transportation packing orders. Note:

Serviceable assets will be placed on the CRF (satellite) account for release to CRF supported bases or to worldwide redistribution if no requirement exists at the supported units.

1.6.3. Perform all tasks required to receive, store, handle, and redistribute CRF assets.

1.6.4. Monitor the DIFM listing, D23/NGV905 (Repair Cycle Asset Management Listing), on a daily basis to follow up on unsatisfactory DIFM status or no status. Coordinate with the CRF maintenance shop for updates.

1.6.5. Assist repair shops in coordinating with FB4417 Flight Service Center (FSC) and LGRM leadership with the establishment of Forward Supply Points, as necessary. Manage CRF Supply Point program for SRAN FB1820, if/when established.

1.6.6. Manage the 1 SOLRS portion of the Product Quality Deficiency Report (PQDR) Program for

SRAN FB1820.

1.6.7. Manage the 1 SOLRS portion of the CRF POD Bench Stock Program (reviews, visits, etc.) for

SRAN FB1820.

1.6.8. Qualification: Must possess experience or working knowledge in using Integrated Logistics System – Supply (ILS-S) or previous Air Force Materiel Management information technology systems.

CRF personnel must have a minimum of 3 years of experience.

1.7. Delivery. The contractor shall operate the Delivery Section IAW AFI 24-602V2 and AFI 24-301, inclusive of all volumes, parts, chapters, paragraphs, sub-paragraphs, attachments and supplemental requirements. Delivery's specific duties and guidelines for carrying out those duties (unless superseded below) are in AFI 24-301, Chapter 3, para 3.6. Documented Cargo. The primary duties of the Delivery section are:

1.7.1. Contractor delivery driver operators shall comply with licensing requirements and abide with all posted speed limits.

1.7.2. Contractor delivery driver operators shall comply with Airfield Driving licensing and operations requirements IAW AFI 13-213 in performance of services.

1.7.2.1. Contractor shall serve as Airfield Driving Program Manager and Trainer for unit assigned Documented Cargo Contractors IAW AFI 13-213.

1.7.3. Contractor delivery driver operators shall comply with base communication protocol/requirements (e.g., two-way radios and telephones).

1.7.3.1. Contractor delivery driver operators shall contact the Vehicle Operations Control Center (VOCC) for the channel/frequency for radio operations.

1.7.4. The contractor shall perform Documented Cargo services and deliver all supplies and equipment to on-base activities, to include due-out releases and items to stock for the C-130 MRSP, CV-22 MRSP, and CV-22 Aircraft Parts Stores. Note: Contractor is responsible for providing vehicles/MHE for moving property. Exception: items meeting criteria of 1.7.12.1.

1.7.4.1. Pick-up areas originate from Buildings 90639 and 90720 (HAZMART). Health Hazard items shall be delivered by the contractor utilizing proper personnel protective equipment as required.

1.7.5. The primary method to sign for property is the HHT/Tablets. The contractor shall utilize ILS-S to account for paperless delivery of assets. Movement of property will be tracked/updated in ILS-S for accurate accounting.

1.7.6. The contractor shall maintain current listings of personnel authorized to sign for equipment and classified assets. Validate recipient is on the Listing to receive supplies/properties by verifying their identification (e.g. CAC).

1.7.7. The contractor shall make sure that assets are properly protected and adequately secured while in transit.

1.7.8. The contractor shall attend scheduled delinquent document listing (R59) meetings.

1.7.9. Contractor delivery driver operators shall deliver Priority cargo, to include Priority 01 and Priority 02 ISUs, within 30 minutes of property readied (placed in holding area) for delivery by LGRM, IAW AFI 23-101, para 5.3.5.1.2., and AFI 24-301, para 3.6.4.3.2. Contractor delivery driver operators shall deliver Priority cargo per Delivery Times identified in para 1.7.13., and HFI 23-XXX After-Hours / DMS / Delivery.

1.7.10. Contractor delivery driver operators shall deliver Priority cargo/MICAP/NMCS/999 and classified cargo, resulting from due-out release (DORs) within 30 minutes of property readied (placed in holding area) for delivery by 1 SOLRS/LGRD Receiving Section. Contractor delivery driver operators shall deliver Priority cargo per Delivery Times identified in para 1.7.13., and HFI 23-XXX After-Hours / DMS / Delivery.

1.7.11. Contractor delivery driver operators shall deliver Routine request property readied (placed in holding area) for delivery by LGRM, IAW AFI 23-101, para 5.3.5.1.3. Contractor delivery driver operators shall deliver Routine cargo per Delivery Times identified in para 1.7.13., and HFI 23-XXX After-Hours / DMS / Delivery.

1.7.12. The contractor shall coordinate delivery of large, bulky, or heavy items before delivery to customers. Note: Contractor is responsible for providing vehicles/MHE for moving property.

Exception: items meeting criteria of 1.7.12.1.

1.7.12.1. The contractor shall coordinate with Vehicle Operations Element (LGRD) via AF Form 868 for delivery of overcapacity items requiring use of flatbed trailer and corresponding MHE.

1.7.12.2. Overcapacity items are defined as items exceeding 100 inches in width and/or length or exceeding 88 inches in height (e.g. CV-22 Blade Assembly, Aircraft Elevators, TYCOM PRGB, ISU-90, etc.)

1.7.13. Contractor Delivery Times. Delivery Times will be locally determined and driven by mission requirements, volume of cargo and customer needs.

Priority Select & Move (LGRM) Expedite/Routine

Delivery (GAT) Contractor Total Max Time

01-02 30 minutes 30 minutes;

Includes DOR 01/02 MICAPS 60 minutes

03 30 minutes 30 minutes; Includes DOR 03 MICAPS & 03 w/Mark for “Shop use” 60 minutes

04-15 12 hours Delivered throughout the Duty Day upon property movement to ready line

Within 24 hours from the initial point of request.

1.7.14. The contractor shall immediately report all unnecessary delays caused by the absence of receiving/requisitioning personnel, organizational refusals, incorrect addresses, and any other factors outside the delivery driver’s control to LGRM and customers IAW 24-301, para 3.6.3.4.

1.7.14.1. The contractor shall return organizational refusal property and documentation to the Inspection Section for processing.

1.7.15. The government shall maintain responsibilities for DIFM pickup.

1.7.16. The government shall maintain responsibilities for after-hours delivery operations.

1.7.17. The government shall maintain responsibilities for transport of items between the 1st SOLRS on Hurlburt Field and the 96th LRS on Eglin AFB.

1.7.18. The government shall maintain responsibilities for deliveries to the Defense Logistics Agency- Disposition Services (DLADS).

1.7.19. Qualification: Should possess experience or working knowledge in using Integrated Logistics System – Supply (ILS-S) or previous Air Force Materiel Management information technology systems.

1.8. Management Products

1.8.1. Managers’ Internal Control Program (MICP). Maintain effective internal management control by collecting and analyzing support data to meet the objectives of the Federal Manager's Financial Integrity Act (FMFIA). Document specific information on how the 1 SOLRS conducted the assessment of Operational internal Controls, in accordance with OMB Circular A-123, Management's Responsibility for Internal Controls.

1.8.1.1 Flow-chart up to 20 MICP Risk Assessments, identify corrective action plans and assessment roll-ups.

1.8.1.2. Assist with administrative tasks related to the preparation of Statement of Assurance for commander’s signature.

1.8.2. Management Internal Control Toolset (MICT). Review and validate applicable MICT Self- Assessment Program (SAP) checklists and self-assessment communicators (SACs) IAW AFSOC MICT Business Rules, and 1 SOW Supplement to AFSOC MICT Business Rules.

1.9. Reports

1.9.1. Analysis Reports.

A complete analysis of inventory adjustments and discrepancies shall be performed monthly, identifying trends and areas of current or potential high loss. The analysis shall provide recommendations for adding controls to prevent inventory errors and loss. Data for the analysis can be obtained from standard reports available within ILS-S, as well as the monthly M-10 and inventory research documentation.

1.9.2. Inventory Schedule.

Prepare and publish inventory schedules for all categories of property outlined in AFI 23-101, Table 5.5.

1.9.3. Asset Management Reports.

Standard reports available electronically from within the Asset Management database and the ILS-S database.

1.9.4. Hazardous Materiel (HAZMAT) Reports.

Stock balance reports will occasionally be requested by the HMMP team and the 1 SOLRS Squadron Readiness Flight (1 SOLRS/LGRR). Required data can be pulled from EESOH-MIS.

1.9.5. Weekly Reports. The contractor shall provide a weekly activity report (WAR) to the COR not later than close of business each Friday. The WAR shall contain status of all current tasks, timeline milestones status, and comments as required.

1.9.6. Deliverables. All deliverables must meet professional standards and meet the requirements set forth in contract documentation. The contractor will be responsible for delivering all end items specified.

The following items are a list of deliverables that fall within the scope of the aforementioned tasks and all other stated deliverables.

TITLE DATE of 1st Submission

As of Date Date of

Subsequent Submission

DIST Copies

Monthly Metric Data

1st month after award

Previous Month

Monthly NLT 2nd calendar Day COR 1 EA

Weekly Activity Report

1st week after award

COB each Friday

Weekly COB Friday COR 1 EA

Analysis Reports Inventory Analysis –

October

Inventory Analysis – 30

September

NLT the 10th of each month 1 SOLRS 1EA

Inventory Schedule September October Annually As Of 1 October 1 SOLRS 1 EA

Hazardous Materiel (HAZMAT) Reports As requested As requested As requested 1 SOLRS/ 1

SOCES 2 EA

1.9.6.1. Deliverable Instructions. Deliverables will be submitted electronically, if possible, and hard copy if wet signature is required, and will be compatible with AF-standard desktop applications.

2.0. Service Summary (SS).

SERVICE SUMMARY

SS

NUMBER

PERFORMANCE

OBJECTIVE

PWS

REFERENCE

PERFORMANCE

THRESHOLD

SS #1

Perform AFSC 2F0XX, 2G0XX, 2S0XX, 2T0XX, 2T1XX, and 2T3XX functions of the Quality Assurance Section of the 1 SOLRS.

Section 1, paragraph

1.2 and the standards SS #1 Checklist.

Performance is acceptable when all items of the checklist for the Quality Assurance Section are 95% compliant including all safety and security requirements.

SS #2

Perform all functions of the Document Control Section of the 1

SOLRS.

Section 1, paragraph

1.3 and the standards of SS #2 Checklist.

Performance is acceptable when all items of the checklist for Document Control are 95% compliant.

SS #3 Perform all functions of the Inventory Section of the 1 SOLRS.

Section 1, paragraph

1.4 and the standards of SS #3 Checklist.

Performance is acceptable when all items of the checklist for Inventory are 95% compliant.

SS #4 Operate the HAZMART for the 1

SOLRS IAW AFI 32-7086.

Section 1, paragraph

1.5 and the standards of SS #4 Checklist.

Performance is acceptable when all items of the checklist for HAZMART are 95% compliant.

SS #5

Perform 2S0XX functions of the 1 SOLRS CRF Section IAW AFH 23- 123 Series, AFI 23-101, AFI 23-111 and AFSOCI 21-129, inclusive of all chapters, paragraphs, sub-paragraphs, attachments, and supplemental requirements.

Section 1, paragraph

1.6 and the standards SS #5 Checklist.

Performance is acceptable when all items of the checklist for the CRF are 95% compliant including all safety and security requirements.

SS #6

Perform Delivery Section function of the 1 SOLRS IAW AFI 24-602V2, 24-301, and AFI 13-213.

Section 1, paragraph

1.7 and the standards SS #6 Checklist.

Performance is acceptable when all items of the checklist for Delivery are 95% compliant.

SS #7 Perform MICP and MICT (2S0/2T1) requirements.

Section 1, paragraph

1.8 and the standards SS #7 Checklist.

Performance is acceptable when all items of the checklist for MICT and MICP are 95% compliant.

SS #8 Comply with all security requirements

Section 4 Paragraph 4.8

100% of employee clearances are submitted to CO and COR prior to performance start date. All security requirements must be met and maintained 100% of the time Zero security violations identified during performance

List of Employees with Security Clearances

Within 2 working days

As personnel changes

As personnel changes CO & COR 2 EA

3.0. GOVERNMENT-PROVIDED PROPERTY AND SERVICES

3.1. GENERAL INFORMATION. The Government shall provide the facilities, equipment, materials, and HAZMART fire suppression inspection annual fee, and services listed here or in Appendix 5a through Appendix 5c. Except for the items identified as government provided, the contractor shall furnish all required other items to perform this contract IAW the PWS

3.1.2. Office Supplies. The contractor shall provide their office supplies for daily operations.

3.2. GOVERNMENT-PROVIDED PROPERTY:

3.2.1. Government-Provided Facilities. The Government shall provide or make available facilities described in Appendix 3. Government facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). No hazards have been identified for which work-around have been established. Should a hazard be subsequently identified, the Government corrects OSHA hazards according to base-wide government developed and approved plans of abatement taking into account safety and health priorities. A higher priority of correction will be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures will not be necessary or that facilities as provided will be adequate to meet the responsibilities of the contractor. Compliance with the OSHA and other acceptable laws and regulations for the protection of employees is exclusively the obligation of the contractor. Further, the Government will assume no liability or responsibility for the contractor's compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base-wide priorities. Before any modification of the facilities performed by the contractor at his or her expense, the contractor must provide the contracting officer documentation describing in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the contracting officer. In the case of alterations necessary for compliance with OSHA, such permission shall not be unreasonably withheld. The contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities shall be only used in performance of the contract.

3.2.2. Government-Provided Equipment (GPE). The Government shall provide the contractor equipment listed in Appendix 5a.

3.2.2.1. Obtaining Replacement of Government-Provided Equipment. The contractor shall submit requests for replacement of government-provided equipment to the COR for processing. Such requests shall specify the reason for replacement.

3.2.2.2. Automatic Data Processing Equipment (ADPE). The government host unit will grant access to ADPE and training to the minimum extent necessary for mission accomplishment. The contractor shall use ADPE for controlling and tracking data and information as well as any other duties related to contract performance. (The contractor shall not use government furnished ADPE or services for non-contractual related purposes.) The contractor shall comply with all computer system security procedures required by the Government.

3.2.2.3. Local Area Network Access (LAN). In accordance with Air Force Manual (AFM) 33-152, User Responsibilities and Guidance For Information Systems, contractor personnel using unclassified automated information systems that have access to sensitive information must possess, at a minimum, a National Agency Check or Entrance National Agency Check in accordance with DoD 5200.2-R, Personnel Security Program or screening in accordance with AFMAN 16-1405, Personnel Security Program Management.

3.2.2.4. Computer Security. The contractor shall maintain computer systems security integrity. The contractor personnel will be required to complete testing IAW AFI 17-130, Air Force Cybersecurity Program Management (formerly AFI 33-200) and satisfy any other local requirements set forth by the 1st Special Operations Communications Squadron or other government agency prior to being allowed access to government computers.

3.2.3. Government-Provided Records. The Government shall provide those records listed in Appendix 5b.

3.3. GOVERNMENT PROVIDED SERVICES. The contractor will not be required to reimburse the Government for the cost of the following services. Notwithstanding the services listed below, the contractor shall perform all tasks identified in the PWS.

3.3.1. Government-Provided Utilities. Normal operational utilities include electric, sewer and water.

3.3.2. Telephone. Class "A" DSN access for official off base use and class "C" for on base use only.

Long distance commercial service shall be at contractor's expense.

3.3.3. Refuse Collection. IAW the base refuse contract. Provided at no cost to the contractor.

3.3.4. Insect and Rodent Control. Submit request to Civil Engineer Work-order Desk.

3.3.5. Environmental Services. IAW with base Civil Engineer directives and policy. Provided at no cost to the contractor.

3.3.6. Security Forces. The Government will provide general security service. Security Forces phone extensions are 911 for emergencies, and 884-7777 / 7114 / 6423 for routine calls.

3.3.7. Emergency Medical Services. In the event of a severe emergency, 911 should be contacted.

Ambulance transport responds from the Hurlburt Field Clinic Monday through Friday. On Weekends and Holidays, Okaloosa County ambulance transport will respond. One of the units will respond to the 911 call, and if necessary, transport a service provider employee to one of the local hospitals. The service provider shall reimburse the respective agency for these services.

3.3.8. Computer Services. The Government shall provide a LAN and E-mail account to each contractor employee. This service shall be strictly for conducting official Government business. Individuals must pass the DoD Information Assurance Awareness (IAA) Cyber Awareness course and obtain a Common Access Card (CAC) prior to receiving access to the base network.

4.0. GENERAL INFORMATION

4.1. QUALITY CONTROL PLAN. Revisions to the Quality Control plan may be required at any time during performance of the contract to assure contractor compliance with requirements of the PWS and contract. The contractor shall make appropriate revisions and obtain acceptance of the revised plan from the contracting officer. Revised copies of the Quality Control Plan shall be provided to the contracting officer and COR upon approval from the contracting officer.

4.2. CONTRACTOR PERSONNEL: Each functional area must have at a minimum 50% of personnel possessing a secret security clearance prior to the start of work stated in this PWS. The contractor must maintain at least 50% of personnel in each functional area possessing a secret security clearance throughout the contract duration.

4.2.1. The contractor shall ensure personnel are commensurate with manning, qualification, skill, and experience levels for each designated position and job description.

4.2.1.1. All contractor personnel must possess or be able to obtain a secret security clearance.

4.2.1.2. All contractor personnel must possess a secret security clearance prior to handling classified or accessing IT systems requiring a security clearance.

4.2.1.3. Where reading, understanding, and discussing safety, security, mission, and environmental issues are an integral part of a contract employee’s duties, that employee must be able to understand, read, write, and speak English.

4.2.2. The contractor shall maintain a current listing of all employees working on this contract. The list shall include each employee’s full name, aliases and social security number and shall be marked Controlled Unclassified Information (CUI) Only. The original and one copy of this list shall be furnished to the Contracting Officer at the pre-performance conference. Personnel changes at Hurlburt Field that are made during the performance of this contract shall be sent to the Contracting Officer and 1 SOLRS COR, within two (2) working days of the change.

4.2.3. The contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to Department of Defense (DoD) Regulation 5500.7- R, Joint Ethics Regulations (JER). The contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies in AFI 64-106, Air Force Industrial Labor Relations Activities.

4.2.4. Driving License/On-base Requirements. The contractor and employees shall comply with base traffic regulations at all sites. The contractor shall ensure employees have a current and valid state/country driver’s license for the type of vehicle being driven before allowing the employee to operate a personal vehicle on Hurlburt Field, Florida. NOTE: IAW AFI 24-301, Vehicle Operations, DoD contractor employees shall not be issued Optional Form (OF 346), U.S. Government Motor Vehicle Operator’s Identification Card or AF Forms 2293 or 2296. As identified in Appendix 5c, there are no government provided vehicles under this contract.

4.2.5. Site Leaders. The contractor shall provide a site leader who shall be responsible for the performance of work. The name of this person and of an alternate(s), who shall act for the site leader when the site leader is absent, shall be designated in writing to the Contracting Officer (CO) for approval prior to contract start date. Changes to designations should be supplied in writing (or email) to the Contracting Officer promptly within 24 hours of the change.

4.2.5.1. The site leader or alternate shall have full authority to act for the contractor on all matters relating to daily performance.

4.2.5.2. The site leader or alternate shall be available during normal duty hours within 30 minutes to meet on the installation with government personnel to discuss problem areas. After normal duty hours, the designee shall be available within one hour to discuss problem areas telephonically to determine appropriate course of action.

4.2.5.3. Base Access. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished contractor identification badges while visiting or performing work on the installation.

4.2.5.4. Employee Base Access: The Contractor shall be required to complete the following forms (to be provided at the pre-performance conference) in order for employees to gain access to the installation:

a. Contractor Employee Listing

b. Hurlburt Field Contractor Access Badge Affidavit (CAB)

c. Department of Homeland Security Form I-9 (DHS I-9)

4.2.5.5. Contractor Employee List. This form shall list every employee requiring access. Every time employees change, it shall be updated to reflect additions and/or deletions. Identify those individuals who require escort authority by including the word “escort” next to their names. Limit the number of individuals designated as escorts to a reasonable number (i.e. one or two). For work locations please use building numbers or areas (i.e. Bldg 90618 or REDHORSE, AMMO Area, etc.). Once completed, email the list to the Contracting Officer in EXCEL or WORD format. The Contracting Officer will then prepare and attach a cover letter, and forward the Employee List to the Visitor Control Center.

4.2.5.6. Required Forms. Upon notification that the Employee List has been forwarded to the Visitor Control Center, the other two forms (DHS I-9 & CAB) shall be completed and hand carried to the Visitor Control Center by the employee. If everything is in order, they will receive a contractor badge. If an employee will be driving on Hurlburt Field they are required to provide a valid driver’s license, vehicle registration, and proof of insurance. NOTE: It is recommended employees allow sufficient time at the Visitor Control Center (main gate or contractor gate) for their documentation to be processed.

Hours of operation for the contractor gate is 0600 – 1800 (6:00 pm) for employees operating contractor identified vehicles.

4.2.5.7. Employee Listing Revisions. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

4.2.5.8. Escort Requirement. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101, The Air Force Installation Security Program, and AFMAN 16-1405, Personnel Security Program Management, as applicable.

4.2.5.9. Disposition of Identifications/Passes. Upon completion or termination of the contract or expiration of the identification passes, the contractor shall ensure that all base identification passes issued to employees are returned to the issuing office.

http://www.e-publishing.af.mil/search.asp?keyword=AFI+31-101&Go.x=8&Go.y=10

4.2.5.10 Compliance. Failure to comply with these requirements may result in withholding of final payment.

4.2.6. Personnel Integrity. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the contracting officer as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

4.2.7. Personnel Appearance. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This shall be accomplished by the wearing of approved badges or shirts, which shall contain at least the company's name. If used, badges shall be of sufficient size and shall be worn by employee in such a standardized manner as to be clearly visible.

4.2.8. Smoking, Eating and Drinking. The contractor shall permit smoking, eating and drinking only in designated areas.

4.2.9. Safety. Contractors are solely responsible for compliance with Occupational Safety and Health Administration (OSHA) standards and the protection of their employees.

4.2.10. Employee Training. All training/qualification/certification required of contractor personnel shall be provided by the contractor at contractor expense. The contractor is responsible to schedule and coordinate specialized training that insures contractor personnel maintain currency in military / defense specific systems to include hardware, software, and other systems applicable to the performance of the contract. Employees of the contractor are expected to maintain currency in their core professional competencies in a manner that is standard practice in the industry. This includes the maintenance of certifications, attendance at required refresher courses, and obtaining training in new product releases or updates. The Government will not reimburse the contractor for professional training and the maintenance of certifications, except where the requirement is in addition to the requirements for the position and verified/approved by the Government in advance.

4.2.10.1. Government Provided Training. If the contractor attends government provided training, the contractor is responsible to provide the trained capability for the duration of the contract.

4.2.10.2. Standard Government Provided Training. The training listed in the table below is normally provided by the Government to contractor employees and is available through the applicable AF training platform (myLearning, GRIFFIN, AFIT, DAU, etc.) accessed through the Air Force Portal unless otherwise noted.

TITLE DURATION REQ.

FREQ.

REQUIRED

BY

DoD Cyber Awareness Challenge 60 Minutes Annual All NWRM Fundamentals Course 20 Minutes Annual All

Environmental Management System (EMS) 15 Minutes One-Time All Controlled Unclassified Information (CUI) security-training 60 Minutes Annual All

AFQTPXXXXX 222RA, Records Management – User Training; course number

C11134 60 Minutes Annual All

Chief of the Office of Record Training 1 Hours Note 1 Annual

Record Custodian Supervisor

Records Custodian (RC) Training 1 Hours Note 1 Annual Records

Custodians

DoD Shelf-Life Program 7 Hours Note 2 One-Time CRF /

Hazmat

Inspection Shelf-Life Training (Local training) 30 Minutes Note 3

Refresher as needed

CRF /

Hazmat

Limited Inspector Training (Local training) 90 Minutes Note 3

One-Time / Refresher as needed

CRF /

Hazmat

Note 1: Contractor will perform Chief of the Office of Records and RC responsibilities IAW AFI 33- 322 for each contractor managed work centers.

Note 2: Defense Acquisition University (DAU) online course.

Note 3: In-house Local training.

4.2.10.3. New or Updated Technology Training. Training in support of new or updated technology for the 1 SOLRS mission shall be provided once by the Air Force for the initial cadre of contract employees working at the time of the upgrade or receipt of new equipment. The method, amount and need for training will be defined by the Air Force. The contractor will be responsible for training any subsequent employees.

4.2.10.4. Anti-Terrorism Training. The Air Force shall provide appropriate Level 1 anti-terrorism training to contractor employees as required for performance on Hurlburt Field and at deployed locations. This training shall be requested through the COR.

4.2.10.5. Environmental and Hazardous Materials Handling. The contractor shall be responsible for ensuring employees are trained in HAZMAT policies and handling procedures.

4.2.10.6. Training Plan. A training plan shall be prepared and implemented for each position to ensure all personnel are technically competent and maintain competency in the position they hold.

4.2.10.7. Training Records. The service provider shall maintain records of all training, which shall be available for government review upon request. The contractor shall be responsible for creating, maintaining, and disposing of only those government required records that are specifically cited in this PWS or required by the provisions of a mandatory directive listed in Appendix 6, Applicable Publications and Forms. If requested by the Government, the contractor shall provide the original record, or reproducible copy of any such record within 5 working days of receipt of the request.

4.3 QUALITY CONTROL:

4.3.1. In compliance with the contract clause entitled "Inspection of Services" (Inspection of Service - Fixed Price found as an addendum to clause 52.212-4), the contractor shall provide an electronic and hard copy of the Quality Control Plan (QCP) that contains as a minimum, the items listed in 4.3.2. The Quality Control Plan shall be submitted to the Contracting Officer, CORs and COR Management with the proposal package. The Contracting Officer will notify the contractor of acceptance or required modification to the plan before the contract start date. The contractor shall make appropriate modifications and obtain acceptance of the plan by the Contracting Officer before the contract start date and as changes occur.

4.3.2. The Quality Control Plan shall include as a minimum:

4.3.2.1. A description of the Quality Control system to cover each task and service listed on the Service Summary (SS). The description shall include specifics as to the methods to be used to assure compliance with standards, areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors. Additionally, control procedures for government provided materials, equipment, facilities, and keys or lock combinations shall be included.

4.3.2.2. A description of the methods to be used for identifying and for the preventing defects in the quality of service performed.

4.3.2.3. A description of the records to be kept to document inspections and corrective or preventive action taken.

4.3.2.4. A separate section of the Quality Control Plan shall address contractor-developed metrics used to track, as a minimum, the critical success factors. A sample format for each metric developed shall be included in the Quality Control Plan. A copy of the metric data along with analysis shall be given to the Government COR not later than 2 calendar days after the last day of each month. Additional metrics may have to be added as the contract progresses. The contractor may have to provide a briefing to Wing leadership concerning the metrics, analysis and proposed corrective actions.

4.3.2.5. Modifications to the plan to assure contractor compliance to the standards of the contract may be requested by the Contracting Officer at any time during the contract. The contractor shall make appropriate modifications and obtain acceptance of the changes by the contracting officer. One revised copy of the Quality Control Plan shall be provided to the contracting officer and one copy shall be provided to the COR.

4.3.2.6. Records of inspection shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

4.4. PERFORMANCE EVALUATION MEETINGS. The contracting officer may require the contract manager to meet with the contracting…