Attachment-1-PWS-Checklist.xlsx
XLSX spreadsheet 14 KB Posted
- Solicitation number
- HT9406-25-Q-E024
- Issued by
-
Defense Health Agency
About this file
This document is a Performance Work Statement (PWS) Checklist for a Naval Medical Readiness and Training Command (NMRTC) contract for Equipment and Software Subscription Maintenance Services. The solicitation (HT9406-25-Q-E024) requires a vendor to provide software subscriptions for 7 users, technical support, and equipment maintenance for the Visual Information Department at Naval Medical Center Portsmouth from October 1, 2025, through September 30, 2026, with four potential option years.
Key requirements include providing software updates within 14 days of award, supporting software during standard business hours (8:00 am - 5:00 pm EST, Monday-Friday), maintaining software licenses, ensuring software is virus-free, and providing quarterly on-site maintenance. The vendor must be certified by the original equipment manufacturer (OEM), maintain current certifications, have parts inventory access, and perform equipment maintenance services including parts and labor warranty. The contract covers software subscriptions, user account management, trouble ticket support, and on-site training for medical photography staff, with an emphasis on maintaining seamless operational capabilities for medical research, patient information, and medical documentation services.
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Other files
| File | Type | Posted |
|---|---|---|
| HT940625QE0240002-Amendment 0002-Conformed Copy.pdf | ||
| HT940625QE024-Amendment 0001-SF30.pdf | ||
| HT940625QE0240002-Amendment 0002-SF30.pdf | ||
| HT940625QE0240001-Conformed Copy.pdf | ||
| Attachment 4-Questions and Answers-RFQ Tracker.docx | DOCX document | |
| Attachment 1-PWS-Checklist-Amendement 1.xlsx | XLSX spreadsheet | |
| Exhibit 3-PWS-v7-18Sept2025-Amendment 1.docx | DOCX document | |
| HT940625QE024-Addendum 0001-SF30.pdf | ||
| Exhibit 3-PWS-v6-27Aug2025.docx | DOCX document | |
| Attachment-3-QASP.docx | DOCX document | |
| RFQ-HT940625QE024.pdf | ||
| Attachment-2-Pricing-Sheet.xlsx | XLSX spreadsheet | |
| Exhibit 1-Addendum to 52.212-1.docx | DOCX document | |
| Exhibit 2-Addendum to 52.212-2.docx | DOCX document |
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Text version
MEC Checklist
| Attachment 1 - PWS Checklist | |||||
| RFP #: | HT940625QE024 | ||||
| Number | Document | PWS Section | Description | Offeror Confirms the PWS Section Can be Met | Comments: Exceeds OR Cannot Meet the PWS Section (If the Offeror can exceed the PWS section explain how, OR if the Offeror cannot meet the PWS section, please explain why) |
| 1 | PWS | 1.1.2 Training Subscription Maintenance: | Support and maintain user access to online training websites. This includes setting up and maintaining individual user accounts, maintaining accounts for user/license management and trouble ticket submission as necessary for seamless use of the SW and equipment. | ||
| 2 | PWS | 1.1.3 Description of services/introduction: | The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Equipment Maintenance Contract as defined in this Performance Work Statement (PWS). | ||
| 3 | PWS | 1.1.4 Scope: | Vendor to provide software requirements for 7 users along with technical support. Vendor to provide subscription / license. at NMRTC for the period of 01 Oct 2025 through 30 Sep 2026 with 4 option years to include the following: | ||
| 4 | PWS | 1.1.4.1 | Vendor to provide updates to software as soon as possible but no later than 14 days after receipt of award. In addition, vendor to provide all software maintenance releases as soon as possible after release but no later than 14 days after release. | ||
| 5 | PWS | 1.1.4.2 | Vendor to provide support during normal work hours of 8:00 am – 5:00 pm (EST) Monday – Friday except Federal Holidays. | ||
| 6 | PWS | 1.1.4.3 | Copies of software license and software maintenance releases are to be sent to the NMCP IMD Office at NMCP | ||
| 7 | PWS | 1.1.4.4 | Supplied, software / license shall be provided free of all additional royalties or charges. | ||
| 8 | PWS | 1.1.4.5 | All supplied software must be certified free of damaging properties such as viruses, Trojan horses, worms etc. | ||
| 9 | PWS | 1.1.4.6 | NMCP recognizes that the use of all supplied software is for the sole use of NMCP. NMCP agrees not to share, sell, copy, lease or assign supplied software without the expressed permission of vendor. | ||
| 10 | PWS | 1.1.4.7 | NMCP shall make all attempts to preserve the proprietary nature of all supplied software. Vendor shall take all reasonable measures to safeguard all NMCP file data. (i.e. vendor shall not share any medical records / data collected by supplied software) | ||
| 11 | PWS | 1.1.4.8 | All technical support personnel must be adequately trained and knowledgeable of supplied software. | ||
| 12 | PWS | 1.1.4.9 | Vendors price to be inclusive of all cost including labor, parts, travel, shipping and software license fees. | ||
| 13 | PWS | 1.2.1 Place of performance: | Naval Medical Center Portsmouth, |
620 John Paul Jones Cir, Portsmouth, VA 23708
| 14 | PWS | 1.2.3 Hours of operation: | The contractor is responsible for conducting business Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. |
| 15 | PWS | 1.2.4 Emergency Services: | On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours. |
| 16 | PWS | 1.3 Contractor Identification: | 1.3.1 Contractor personnel performing services in a contractor capacity in a government facility is required to possess and wear an identification badge that displays his or her name and the name of their company. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the Government understands that the person is contractor support personnel. The contractor shall abide by all security requirements needed for access to the facility to include any potential Health Insurance Portability and Accountability Act (HIPAA) requirements. |
| 17 | PWS | 2.1 Software Subscription Maintenance: | Support and maintain subscription services on software though the renewal period. This includes: |
| 18 | PWS | 2.1.1 | Setting up/maintaining individual user accounts, |
| 19 | PWS | 2.1.2 | Maintaining accounts for user/license management, |
| 20 | PWS | 2.1.3 | Trouble ticket submission if necessary, and |
| 21 | PWS | 2.1.4 | Serial number management. |
| 22 | PWS | 2.1.5 | If a required SW does not offer a subscription-based license, the vendor will provide the SW and any new software versions should they become available at the beginning of the next option period. If a SW company transitions from individual license purchase to subscription-based service during the renewal period, the vendor will provide, set up and manage the same number of subscriptions as initially purchased. |
| 23 | PWS | 2.1.6 | Equipment List: The required services shall cover the list of equipment in Table 1 (Note: A list of serial numbers will be provided to the successful offeror): |
| 24 | PWS | 2.1.7 | Software Subscription List: The required services shall cover the list of software subscriptions in Table 2: |
| 25 | PWS | 2.1.8 | One (1) year equipment maintenance services to include parts and labor warranty for all listed items on the equipment list. Performed by an authorized/certified service representative. Systems returned to operational condition, repairing and replacing components as necessary. All parts, labor, materials, and shipping included. |
| 26 | PWS | 2.1.9 | Quarterly On-Site Maintenance: Two days per quarter includes all airfare, lodging, car rental, food, labor, and travel expenses. On-site maintenance is extended for printers and equipment, biannual on-site inspection and maintenance which shall include system optimization, camera sensor cleaning, and printer cleaning. Customization, configuration, and color profiling for all devices needed. One of two on-site days may be used for training purposes for medical photography staff that may include (but not limited to): printing techniques, and photographic software training. On-site training will be arranged in advance of scheduled on-site by appropriate parties of Med Photo and vendor. |
| 27 | PWS | 2.1.10 | Training Subscription Maintenance: Support and maintain user access to online training websites. This includes setting up/maintaining individual user accounts, maintaining accounts for user/license management and trouble ticket submission if necessary. |
| 28 | PWS | 3.1 | Special Qualifications/Considerations: The Contractor shall be qualified / authorized by the OEM (IE: Certified Agent of the OEM) in the repair of all equipment listed in PWS Section 2.1.1. Certification of the OEM must be current (within two-years) at all times prior to contract award and throughout contract period. Contractor and its employees shall maintain qualifications throughout entire contract period. If a sub-contractor is used for this requirement, the sub-contractor must be a certified agent of the OEM. Qualification includes but not limited to the certification of all repair persons and repair facilities by the OEM as being trained / qualified to perform required repairs. The Government shall maintain the right to seek proof of qualification prior to award and anytime during contract period of performance. Additionally, the contractor must have ready access to parts inventory of OEM replacement parts. |
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