Attachment 1 - Performance Work Statement.pdf

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ATTACHMENT #1 - PERFORMANCE WORK STATEMENT (PWS)

Building Maintenance & Operations (BMO) Customs and Border Protection, Southern California

C.1. INTRODUCTION

C.1.1. PERFORMANCE OBJECTIVES

C.1.1.1. Optimum longevity of all Department of Homeland Security (DHS) U.S. Customs and Border Protection (CBP)-owned and directly leased facilities’ equipment and systems through a well-managed preventive and repair maintenance program.

C.1.1.2. A rapid (see section C.1.3.3.2), smooth transition from contract start to full operational capability, including good faith resolution of pre-existing contract deficiencies and other required reconciliations.

C.1.1.3. Prior to submitting a proposal for all repairs performed through this PWS, a pre-proposal site visit, by all bidding Contractors to properly evaluate requirements unique and/or specific to each site.

C.1.1.4. Strict compliance with a combination of GSA, industry and manufacturer-recommended standards for scheduled preventive maintenance (PM) or other Government approved standards of equal or higher level.

C.1.1.5. Accurate diagnosis and prompt resolution of equipment (including systems) problems identified through preventive maintenance, repairs, or Contractor-initiated, proactive inspections, testing and exercising.

C.1.1.6. An proactive contractor (further in the text referred to as “the Contractor”) quality control program that emphasizes on-going systematic analysis of potential problems so as to reduce the probability of future equipment or system failures.

C.1.1.7. A comprehensive historical records analysis program, performed by the Contractor, to project system/equipment component and sub-component replacement in order to reduce the probability of future equipment or system failures.

C.1.1.8. Contractor independent performance consistent with the need to keep the Contracting Officer’s Representative (COR), and COR’s Point of Contact (POC) informed of current status of equipment and systems, inclusive of anticipated service interruptions, and other vital information.

C.1.1.9. Maximum customer satisfaction through prompt, courteous resolution of customer concerns.

C.1.2. BACKGROUND

C.1.2.1. CBP is responsible for managing, securing and controlling the nation’s border.

It also has a responsibility for securing and facilitating trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws. To carry out these responsibilities, CBP operates, occupies and maintains within its Operational Support Facilities (OSF) Directorate numerous facilities, including ports of entry.

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C.1.2.2. OSF plans, delivers, sustains, and disposes of the facilities and infrastructure required to support CBP operational missions and goals. OSF’s vision is to be a trusted and a recognized provider of effective and efficient facilities. OSF’s strategic goals are to: (i) deliver real property and infrastructure solutions across all phases of the facilities life cycle; (ii) manage Government resources in a responsible, efficient and cost-effective manner, and (iii) develop strength within the OSF organization.

C.1.2.3. The Building Operations, Maintenance, and Repair (BMO) Branch coordinates the maintenance and repair efforts for CBP’s facilities under its Facility Maintenance and Repair Program. OSF operates over 240 fully-owned and direct lease operated (DLO) facility locations/campuses across the United States. There are 36 facility locations and 239 buildings for this requirement, also to be referred to as the California Region.

C.1.3. STATEMENT OF NEED (SCOPE)

C.1.3.1. General. This contract requires all labor, supervision, tools, materials, parts, equipment, transportation, licenses, permits, certifications and management necessary to provide for equipment and system sustainment, maintenance and repairs at government facilities in the California Region.

C.1.3.1.1. Period of Performance. The period of performance shall be for a base year (divided into a 3-month transition-in period, as needed, and a 9-month performance period for a total 12-month base year) and shall include 4 option years. From 09/1/2025 through 08/31/2030:

BASE: 9/1/2025 – 8/31/2026

OY1: 9/1/2026 – 8/31/2027

OY2: 9/1/2027 – 8/31/2028

OY3: 9/1/2028 – 8/31/2029

OY4: 9/1/2029 – 8/31/2030

C.1.3.2. Quality Control Plan (QCP) The Contractor shall develop a Quality Control Plan (QCP) subject to the approval by the COR which shall be incorporated into the resulting contract and shall detail the levels of performance; administration and management, equipment validation, personnel, background and clearance procedures and preventive maintenance and repair services. Please see Section C.5 for evaluation factors/ relevant standards, performance measures and incentives and disincentives.

C.1.3.3. Scope of Services and Prioritization. As part of the fixed-price portion of the contract, the Contractor shall provide maintenance and repair services for all facility equipment described in Sections C.1.3.3.3 and to C.1.3.3.4, respectively. The base contract year shall include 3 months of Transition-In services and 9 months of maintenance/repair services.

Subsequent option years shall include 12 months of maintenance and repair. The Transition-In service is fixed-price as is described in Section C.1.3.3.2. All personnel shall be escorted by the prime contractor, unless the individuals have had favorable CBP Background Investigation (BI)

3 | P a g e adjudication. All personnel providing reoccurring work on the contract shall have a favorable CBP BI completed, according to the requirements of PWS sections C.6.3 and C.6.5.

C.1.3.3.1. In addition to equipment maintenance, the Government may require the Contractor to repair or replace building systems (reference C.1.3.4) at the facility locations. This work would be accomplished via a minor repair, intermediate repair or modification.

C.1.3.3.2. Transition-In Services.

C.1.3.3.2.1. Equipment Validation. The Contractor shall visit each facility location listed in Attachment 1A and perform an inspection of the facilities to verify the listed equipment exists and shall identify any equipment that is missing from the list. The Contractor shall provide the Government a comprehensive Equipment Validation Report which lists all equipment by facility location. The report shall also include equipment/system description; specifically identify equipment missing from CBP’s inventory, manufacturer, manufacturer’s model number; brand name, date manufactured, capacity, style, condition, installed location within the building/site;

facility location; and all manufacturer’s literature; warranty information, and maintenance operator and parts list manuals. This information, inclusive of pictures, is to be entered by the Contractor and stored within the computer maintenance management system (CMMS)/web-based tracking system (See Section C.1.5 for a description of the CMMS). The Contractor shall affix government provided barcode labels to each piece of equipment for tracking and incorporation into the CMMS. Barcodes applied to exterior equipment shall be able to withstand extreme weather conditions including UV without affecting their usability. CBP will provide a range of barcode numbers for the Contractor to use. Any listed equipment unable to be located will be reported to CBP. The report shall be provided within sixty (60) days of contract award.

A list of recommended repairs shall be provided to the Government as a part of the Equipment Validation Report, in addition to the data listed in the previous paragraph.

C.1.3.3.2.2. Mobilization. This phase of the Transition-In Services includes, but is not limited to, preparation for and attendance at the kick-off meeting, plan and report preparation as detailed in section C.5.2, implementation of the CMMS, (section C.1.5), subcontractor coordination, hiring of personnel, background investigation package submission, participation in weekly coordination meetings, and coordination with facilities listed in Attachment 1A. Refer to Section C.7 for further detail regarding the Transition-In phase, including preparation of the Transition-In Plan within 21 days of contract award.

C.1.3.3.3. Preventive Maintenance (PM). PM includes the care and servicing by Contractor personnel for the purpose of maintaining equipment, equipment controls, and building systems in satisfactory operating condition by providing for systematic service, inspection, detection, and correction of incipient failures either before they occur or before they develop into major defects. The Contractor shall develop and implement a Facility maintenance and repair program that covers all equipment listed in Attachment 1B. The Contractor shall plan, schedule and perform PM services on all equipment listed in Attachment 1B. The Contractor shall provide PM on a recurring basis and as identified by the original manufacturer’s recommendations, GSA or industry standard, whichever provides the higher standard of service

4 | P a g e to the Government. Equipment may be added to or removed from the inventory via an approved modification during the execution of the contract. .

C.1.3.3.3.1. Maintenance scheduling shall be proposed in preliminary form by the Contractor and will ultimately be subject to approval by the Government. Within seventy (70) days of contract award, the Contractor shall submit to the COR a detailed Preventive Maintenance Schedule. The Government shall review the PM Schedule and approve or provide comments to the Contractor within fourteen (14) days of receipt. The schedule shall be for the entire contract period, identifying each piece of equipment to be maintained and the date on which PM work will occur. The PM schedule will be provided annually, and within thirty (30) days of Option Year renewal. The PM schedule shall be organized by facility.

The Contractor shall schedule and perform PM and inspections for all equipment to coincide with the periods immediately prior to the heavy load seasons including but not limited to heaters prior to cold months, roofs prior to rainy months, AC prior to hot months etc. If the Contractor finds it necessary to reschedule a PM, the Contractor shall submit a written request to the COR detailing the reasons for the proposed change at least ten (10) working days prior to the originally scheduled PM date.

All facility locations have monthly HVAC filter change requirements unless noted otherwise.

All facility locations have semi-annual roof PMs unless noted otherwise.

C.1.3.3.3.2. A Preventive Maintenance Guide shall be prepared by the Contractor and is subject to approval by the Government. The Preventive Maintenance Guide shall list each equipment type that requires maintenance and will identify the following information: frequency of service, maintenance task list, inspections, testing, material requirements, permitting and certification requirements, system software upgrade requirements, reporting and responsible party. The PM Guide shall be submitted to the COR within seventy (70) days of contract award.

C.1.3.3.4. Minor Repair (At or Below the Micro-purchase Threshold) includes all actions to diagnose equipment malfunctions and restore the equipment or system to normal operating condition that is beyond the scope of services performed under the preventive maintenance portion of this contract (Section C.1.3.3.3), valued below $10,000 per repair (for work covered by the Service Contract Labor Standards statutes, 41 U.S.C. chapter 67, formerly known as the Service Contract Act) or $2,000 per repair (for work covered by the Wage Rate Requirements (Construction) statutes, 40 U.S.C. chapter 31, Subchapter IV, formerly known as the Davis Bacon Act). The Contractor shall correct equipment deficiencies detected during PM prior to departing the job site. Minor repairs can be authorized in writing by either the COR or the CO. All minor repairs shall have a one-year all-inclusive warranty (including parts, labor, equipment, oversight, etc. for the work in total).

The full estimated amount for each period will be obligated at time of award and subsequent exercise of the option period(s).The Contractor shall only invoice and be paid for work actually completed and properly approved by the COR or CO. Any unused funds will be de-obligated from the contract at the conclusion of the period and shall be returned to the Government.

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C.1.3.3.4.1 Coefficient. The co-efficient listed in Attachment 2 (Line Item Summary) shall be applied to the Contractor’s submission to determine the total awarded price of Minor Repairs. It shall only be applied to subcontracted work for minor repairs. The Contractor’s coefficient shall contain all additional applicable costs including, but not limited to:

• The prime contractor’s overhead, profit, and payment protection required in

FAR 52.228-13;

• Risk/liability;

• Job planning;

• Submittal preparation;

• Permits;

• Utility scoping;

• Compliance with safety standards, fire protection, environmental laws and compliance with security requirements;

• Administrative supplies;

• Site visits;

• Mobilization for each modification;

• Job site supervision

• Material submittals;

• Quality control

• Applicable taxes

C.1.3.3.5. Intermediate Repairs (Above the Micro-purchase Threshold and less than $50,000) includes all actions to diagnose equipment malfunctions and restore the equipment or system to normal operating condition that is beyond the scope of services performed under the fixed price portion of this contract, valued at less than $50,000, and above $2,500 per repair (for work covered by the Service Contract Labor Standards statutes, 41 U.S.C. chapter 67, formerly known as the Service Contract Act) or $2,000 per repair (for work covered by the Wage Rate Requirements (Construction) statutes, 40 U.S.C. chapter 31, Subchapter IV, formerly known as the Davis Bacon Act [DBA]). The Government anticipates that the majority of these repair tasks will be identified by the Contractor as a direct result of its PM work. However, the COR shall advise the Contractor of any suspected problems and request an evaluation. Intermediate repairs can only be authorized by the CO. All Intermediate repairs shall have a one-year all-inclusive warranty (including parts, labor, equipment, oversight, etc. for the work in total).

C.1.3.3.6. Procedures for Intermediate Repairs. The Government will issue a request for a proposal for each Intermediate repair order providing a preliminary scope of work, sketches and/or drawings if required, any applicable special considerations, and the required completion date. A site visit is required unless stated otherwise and, the Contractor shall contact the COR within one (1) workday of receipt of the request for the purpose of scheduling a site visit.

During the site visit the Contractor and the COR shall discuss the specifics of the requirement.

After the site visit, the Contractor shall prepare a price proposal, including submittals for approval within 14 calendar days.

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C.1.3.3.6.1. The Contractor’s proposal must be supported by necessary documentation to indicate that adequate planning to accomplish the requirement has been performed.

Documentation might include, but is not limited to, catalog cuts, specifications, a preliminary schedule indicating mobilization, submittals, material lead times, performance, phasing, identification of subcontractors, etc.

C.1.3.3.6.2. Following receipt and evaluation of the Contractor’s proposal the Government has the option of:

(1) Performing the work using another contract and contractor;

(2) Issuing a modification to the Contractor without negotiations; or

(3) Contacting the contractor to schedule negotiations

C.1.3.3.6.3. If repair of equipment needs to be performed off-site, the COR’s written approval is required before equipment is removed from site. The Contractor shall comply with all applicable laws, regulations and requirements regarding over-the-road permits. The Contractor shall be responsible for obtaining all necessary permits required to transport Government-owned equipment to and/or from the repair facility. In the event of damage or wreckage to Government-owned equipment during transportation, the Contractor shall be liable for the total cost of repairs and/or replacement. The Government will not be liable for any other damage that may occur during transport.

C.1.3.3.6.4. Coefficient. The co-efficient listed in Attachment 2 (Line Item Summary) shall be applied to the contractor’s submission to determine the total awarded price for all Intermediate repair orders. The contractor’s coefficient shall contain all additional applicable costs including, but not limited to:

• The prime contractor’s overhead, profit, and payment protection required in

FAR 52.228-13;

• Risk/liability;

• Job planning;

• Submittal preparation;

• Permits;

• Utility scoping;

• Compliance with safety standards, fire protection, environmental laws and compliance with security requirements;

• Salaries of personnel required to manage the indefinite quantity work required by the modification;

• Administrative supplies;

• Site visits;

• Mobilization for each modification;

• Job site supervision;

• Material submittals;

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C.1.3.3.6.5. The contracting officer will use the appropriate means necessary to determine whether the price is fair and reasonable.

C.1.3.3.7. Major Repair (Above the Micro-purchase Threshold) includes all actions to diagnose equipment malfunctions and restore the equipment or system to normal operating condition that is beyond the scope of services performed under the fixed price portion of this contract, valued at or above $2,500 and eligible intermediate repair orders not acted upon as an intermediate repair. The Government anticipates that the majority of these repair tasks will be identified by the Contractor as a direct result of its PM work. However, the COR shall advise the Contractor of any suspected problems and request an evaluation. Major Repair modifications will be solicited and awarded using the procedures set forth in Section C.1.3.3.8 of this PWS.

Repair modifications subject to DBA valued between $35,000.00 and $500,000.00 require payment protections (see FAR clause 52.228-13, “Alternate Payment Protections”). Between $35K and $150K, payment bonds; over $150K, performance and payment bonds. Modifications issued by the Contracting Officer may only be modified by the Contracting Officer. All modifications shall have, at a minimum, a one-year all-inclusive warranty. Modification funding may be authorized any time during the contract execution. Any referral to yearly distributions is for reference purposes only.

C.1.3.3.8. Procedures for Modifications. The Government will issue a request for quotation (RFQ) or proposal (RFP) for each modification requirement, providing a preliminary scope of work, sketches and/or drawings if required, any applicable special considerations, and the required completion date. A site visit is required unless stated otherwise and, the Contractor shall contact the COR within one (1) workday of receipt of the RFQ/RFP for the purpose of scheduling a site visit. During the site visit the Contractor and the COR shall discuss the specifics of the requirement. After the site visit, any updates to the SOW will be made, and then the Contractor shall prepare a price quotation or proposal, including submittals for approval within 14 calendar days.

C.1.3.3.8.1. The Contractor’s proposal must be supported by necessary documentation to indicate that adequate planning to accomplish the requirement has been performed.

Documentation might include catalog cuts, specifications, a preliminary schedule indicating mobilization, submittals, material lead times, performance, phasing, identification of subcontractors, etc.

C.1.3.3.8.2. Following receipt and evaluation of the Contractor’s proposal, the Government has the option of:

(1) Performing the work using another contract and contractor;

(2) Issuing a modification to the Contractor without negotiations; or

(3) Contacting the Contractor to schedule negotiations.

C.1.3.3.8.3. If repair of equipment needs to be performed off-site, the COR’s written approval is required before equipment is removed from site. The Contractor shall comply with all applicable laws, regulations and requirements regarding over-the-road permits. The Contractor shall be responsible for obtaining all necessary permits required to transport Government-owned

8 | P a g e equipment to and/or from the repair facility. In the event of damage or wreckage to Government-owned equipment during transportation, the Contractor shall be liable for the total cost of repairs and/or replacement. The Government will not be liable for any other damage that may occur during transport.

C.1.3.3.8.4. Coefficient. The co-efficient listed in Attachment 2 (Line Item Summary) shall be applied to the subcontractor’s quote (see Section C.1.3.3.8.5 below) or the prime contractor’s quote (see Section C.1.3.3.8.6 below) to determine the total awarded price for all major repair modifications. The contractor’s coefficient shall contain all additional applicable costs including:

• The prime contractor’s overhead, profit, and payment protection required in

FAR 52.228-13;

• Risk/liability;

• Job planning;

• Submittal preparation;

• Permits;

• Utility scoping;

• Compliance with safety standards, fire protection, environmental laws and compliance with security requirements;

• Salaries of personnel required to manage the indefinite quantity work required by the modification;

• Administrative supplies;

• Site visits;

• Mobilization for each modification;

• Job site supervision;

• Material submittals;

C.1.3.3.8.5. Pricing of Modification Work (If subcontracting is used). For major repair and Intermediate modifications for labor and material at or above $2,500.00/$2,000.00 thresholds (see C.1.3.3.5), if the Contractor is unable to perform the work alone, the Contractor shall attempt to obtain a minimum of three written competitive quotes from firms that normally perform or are qualified to perform the work. With issuance of the RFQ/RFP, the Government will include the statement of work and wage determination to the prime Contractor for competition amongst the subcontractors. The Government will also include the evaluation criteria in the RFQ/RFP (lowest priced technically acceptable). Quotations/Proposals for modifications shall include the following:

• Description of work

• Labor price

• Material price

• Description of proposed equipment

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• Price for rental rate of equipment

• The prime contractor shall provide the subcontractor quotes to the government for review. The government will evaluate the quotes and provide its evaluations to the prime contractor for use in conducting its own evaluation and selection (either lowest priced technically acceptable or trade-off). Once the contractor has determined the award decision, the subcontractor’s quote / proposal will be multiplied by the prime contractor’s co-efficient to calculate the total price of the work. Once a bilateral agreement between the government and the prime contractor regarding the total price of the work is reached, a firm fixed-price modification can be issued for the work described.

C.1.3.3.8.6. Pricing of Modification Work (If performed by Prime Contractor Alone). If the major repair or intermediate repairs can be completed by the Prime Contractor, without the need for subcontracting, the Contractor shall provide a quote/proposal which provides the following, at a minimum:

• Description of work

• Labor rate

• Number of hours per employee, per trade

• Hourly fringe benefit rate for the trade performing the job

• Material price

• Description of proposed equipment

• Price for rental rate of equipment

• The Contractor shall multiply the subtotal of the work by the negotiated co-efficient to calculate the total price for the work. Once a bilateral agreement between the Government and the Contractor regarding the total price for the work is reached, a firm fixed-price modification can be issued for the work described.

C.1.3.3.8.7. The contracting officer will use the appropriate means necessary to determine whether the price is fair and reasonable.

C.1.3.3.9. Performance Schedule. PM services shall be completed within eight (8) hours of scheduled services unless otherwise approved by the Field Representative. A list of Field Representatives will be provided to the Contractor during the Transition In period.

C.1.3.3.10. Certifications and Permits. The Contractor and its employees shall possess certifications that are required by state and local jurisdictions, as well as completion certificates for manufacturer-required training programs to ensure continuous warranty coverage. These may be required for the following positions: Contract Manager, Safety Manager, Quality Control Manager and Staff, and various Technical Personnel including but not limited to HVAC technicians, electricians, water/suppression operators, etc. The previous list of personnel is not intended to be all-inclusive. The Contractor shall verify and obtain the required certifications, permits, etc. needed prior to the commencement of work.

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Permitting and certification programs for the following, but not limited to, equipment shall be included in the scope of services:

• Fire protection

• Lightning Protection systems (LPS)

• Septic

• Vehicle Lifts

• Paint Booths

• Fire Pumps

• Elevators

• Vehicle Wash Stations

• Boilers

• Domestic Water (wells, treatment, system operations and distribution, storage, testing, maintenance)

• Public Water Systems

• Generators

• Hoists and/or Cranes

• Semi-annual roof inspection including a roof management plan for each BE / BU.

• Ground Loop Megger testing and certification (Hangers, Fuel Islands and all other ground locations)

• Backflow preventers

• Waste oil tanks

• Fuel systems, including storage tanks, dispensing and fuel management equipment, containment systems, and all other associated equipment.

• Solar Power Systems

• Maintenance and servicing of water filtration systems includes RO systems, membrane systems and water softener systems. Media and salt replacement is included in the contract at frequencies dictated by the original equipment manufacturer, jurisdictional authority or the water flow rate at each individual site (whichever is more frequent).

• Fixed ladders, as required

• Lightning protection systems/grounding systems when required

These programs shall comply with federal, state, and local regulations and include, but shall not be limited to, the following: coordination with regulatory authorities, inspection and testing as required, payment of renewal fees (including late fees), documentation submission to regulatory authorities, and proof of payment submission to CBP as required.

Results for bacteriological testing shall be provided within 2-days of sample submission.

The generator, elevator, fuel station, water system permit/testing, DEH, etc. permits listed on Attachment 1C are a representative example of assets requiring certifications and permits. This list is not all inclusive and should only serve as guide for bidding purposes. All testing, permits, evaluations, etc. will supply copies to OSF for tracking and historical records. The contractor shall be responsible for payment of permit renewal fees.

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C.1.3.4. System. This performance work statement emphasizes Contractor overall system maintenance responsibilities. The term “system” encompasses all ancillary parts required for the total system to properly function as intended and accomplish its purposes. Examples of systems that are to be maintained are building HVAC, HVAC control systems, building ventilation systems, air distribution systems, electrical, fire protection, domestic, sanitary, storm water plumbing systems, and stationary pressurized wash stations/systems.

C.1.3.4.1. Systems work may include, but not limited to, maintaining and/or repairing all building mechanical, plumbing, roofing, architectural, electrical, structural and utility systems including but not limited to air-conditioning equipment and systems, air-handling/distribution equipment and systems, solar, security, building management, access, UPS, domestic water equipment and systems, electrical equipment and indoor – outdoor lighting systems, heating equipment and systems, HVAC systems and energy management controls and monitoring equipment, sanitary sewage equipment and systems, fencing, fire suppression and alarm systems, elevators, storm drainage systems associated with the buildings and all above systems visible or hidden.

The contractor shall track greenhouse gases expended on the contract. The contractor shall provide this data in report form to the COR at the end of each contract year, or as necessary to support state or local reporting requirements. It shall include the work order number, equipment information, location, sector, specific gas type, weight and why it was used (i.e. repair, leak test, etc.) for each instance. Each use shall be attributed to a repair or PM work order.

C.1.3.5. Submittals. The Government reserves the right to require the Contractor to submit material information and other items for approval prior to installation.

C.1.3.6. Work Orders (WO). The Contractor shall generate a WO form (also known as a “work service ticket”) for all PM and repair service requests generated internally or by the Government. WO forms shall be posted on the CMMS, and hardcopies shall be submitted to the COR with the applicable invoice. The COR shall acknowledge receipt of all WOs. All WOs shall contain the information listed below and are subject to review by the Government. WOs shall contain the following:

• CBP Bar Code number, if applicable

• Work Order Number (WON)

• Date and time of service call notification and arrival at Government location

• Model, serial number, equipment type and location of the equipment involved

• For repairs, all replacement parts used by parts number, part name, quantity and cost per unit which shall be supported by actual supplier invoices, published price lists and/or proof of payment.

• Description of malfunction and work/service performed, and corrective action taken if action is a repair.

• Name of contractor who accomplished the work

• Contract manager’s signature and date certifying authenticity of work.

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• Name, title and contact information of CBP personnel that can verify performance. A signature from a CBP field representative shall be obtained as well.

• Date of the test conducted to ensure that the proper operating condition of the equipment has been reached after maintenance has been performed

• Location

• Material costs and labor hours worked

C.1.3.7. Load Test and Certification. For all lift capable equipment, a selective inspection and either a load test or other appropriate proof test and certification shall be made after adjustment, repair, replacement, or alteration/modification of a load bearing or load controlling part or component. The load test or other appropriate proof test need only be performed where the adjustment, repair, replacement or alternation/modification if not performed correctly could result in dropping, uncontrolled shifting, or movement of the load. If holding strength is a function of the parts or components affected by the maintenance work, a load test and certification shall be performed per manufacturer’s recommendations. The Contractor shall maintain records on completed load testing and certifications and shall make available to the CO or COR for review on request. These records shall be held through the duration of the contract and turned over to the Government upon termination or completion of the contract.

C.1.3.8. Emergency Backup Power Systems. Preventive maintenance for all generators and other emergency backup power systems shall include power load testing every 6 months.

The contractor shall drop power to the building to test functionality of systems for one of the tests, and the other shall be a load bank test performed to NEC standards. Generators receive quarterly service.

C.1.3.9. Firing Range Maintenance. The following tasks are included in the scope of services for the indoor ranges at McCain Road (CA0180) and Boulevard Border Patrol Station (CA11560). Prior to performing work, the contractor shall submit a Work Plan that encompasses all aspects of the work to the COR for approval:

C.1.3.9.1. McCain Road Indoor Range (CA0180):

• Task 1: Clean and Maintain Shooting Area o Frequency – daily, Monday through Friday.

o Put on/remove protective clothing, dispose properly, shower and dress as tasks require.

o Remove unserviceable ballistic wall tiles and repair the sub-surface, replacing with new tiles as needed.

o HEPA Vacuum the walls, floors, backstop and filter vents of the designed shooting bay.

o Vacuum the lead dust off of the floors, the metal back stop and the vent covers.

o Behind the bullet stop plates, vacuum lead dust off floors and walls.

13 | P a g e o Replace the range exhaust pre-filters every 2-weeks or as dictated by range HVAC control system. HEPA vacuum the filter section prior to installing the filters. Dispose of as hazard material.

o Use a pallet jack and remove the drums to loading area per state/local environmental requirements.

o Clean up the area around unit and notify foreman to have hazardous material removed. The hazardous material shall be removed by the contractor.

o As required, perform preventive maintenance on RUPP Air HVAC MAU range units (four each) on the roof. Check the belts, and lubricate as needed.

o As required, perform maintenance on COOK CA Airfoil Centrifugal Blowers (four each). Check the belts and lubricate as required.

• Task 2: Quarterly Heavy Cleaning of Shooting Area o Clean the room. HEPA vacuum, wet wipe and wet -mop the bullet trap, floors, walls ceiling, and all surfaces and equipment.

o Containerize bullet fragments and lead dust and dispose of as hazardous material.

o Clean the area of indoor range from the front wall into bullet trap areas.

o HEPA Vacuum, wet-wipe and wet-mop the stalls, floors, walls, ceiling, bullet trap to the slit, and all surfaces and equipment.

o Dispose liquid contaminate generated from cleaning, wet-wiping, and wet-mopping as hazardous material.

o Replace supply filters and dispose in trash.

o Replace the range supply filters and dispose of in the trash.

o Replace the range exhaust pre-filters, HEPA vacuum the filter section prior to installing the filters. Dispose of as hazard material.

o Replace the range exhaust HEPA filters every 6-months or as dictated by range

HVAC control system. HEPA vacuum the filter section prior to installing the filters. Dispose of as hazard material.

o Remove/dispose of all hazardous-material in accordance with all current applicable regulations.

o All tasks to be performed by certified personnel.

• Task 3: Maintain Smart Retrieval System o Frequency – daily, Monday through Friday.

o Check cable tension and adjust as necessary. (See Section 4.1 of the operations manual).

o Check cables for damage or wear and replace as necessary. (See Section 4.1 of the

Operation Manual).

o Check idler and motor drive unit pulley alignment and adjust as necessary.

o Check condition of motor drive unit belt and replace as necessary.

o Re-attach any cables that come loose from pulleys.

o Re-tension cables as necessary.

o Replace cables that have been damaged.

o Replace motor drive belts when necessary.

o Replace Keypad controllers (under direction of the vendor (currently Action

Target))

14 | P a g e o Replace motor drive "brain boxes" (under the direction of the vendor) o Remove damaged components as directed by the vendor and deliver to USBP for disposition with the vendor.

o To support the maintenance and repair procedures listed above, the following pool of spare parts will be stocked on site:

Three (3) Keypad control units, 3 motor drive electronic brain boxes, 3 complete turning can assemblies, 3 complete trolleys.

One (1) 1000ft roll of cable.

o Use Corrective Package 1604009 to replace any used spare parts inventory for the target retrieval system maintenance.

• Task 4: Transport Hazardous Material to Disposal Plant as generated

• Task 5: Berm Maintenance Operations – Lead Removal o Frequency – twice per year. .

o Five (5) consecutive weekdays will be scheduled during the months of December and again in July to perform the berm mining services.

o Service dates must be coordinated with, agreed to and accepted by Border Patrol

(COR) prior to service commencement.

o Remove Range Metals – remove lead, copper and other range metals from the granulated rubber media (GRM) bullet trap up to a level of 99.5% by weight.

Containerize, label, and weigh each container of recovered metals. Full containers of recovered metals will be stored in an area at the facility designated by the appropriate field representative.

o Rotate Granulated Rubber Media – mine the GRM down to the steel frame level which by default churns the rubber media. Reposition GRM evenly throughout the bullet trap system for better operational performance and ensure product rotation for operational use. Remove the GRM from the rear shelf and baffle system and replenish the GRM in the rear shelf and baffle area.

o Dust Containment – The associated dust shall be contained within the range bays to minimize and/or eliminate the associated dust created by the range mining process.

o Vacuum Area Below Side Walls – Remove range metals debris and other items from the region at the bottom of each range bay side wall between the firing line and the target line.

o Reinstate Fire Retardant Additive - treat GRM with non-toxic, fire retardant materials to minimize the risk of fire hazard.

o Clean Range Bay Floor – Clean debris and hazardous material on floor from the firing line to “toe” edge of bullet trap system.

o Hazardous Material Disposal - Dispose of the demoed materials per hazardous material safety standards and to the most strict requirements of the Department of Homeland Security, Local, State, and Federal Governments.

o Additional Granulated Rubber Media - Add GRM to bullet trap system to levels at time of installation based upon “As Built” drawings from manufacturer.

o Prepare and provide draft and final range maintenance report that covers all aspects of the work completed and disposition of all materials used or mined. The

15 | P a g e report will include all daily reports, photos and shipping documents and all documents related to the project to include air monitoring data and laboratory reports. The Contractor shall provide a written response to any Government comments in a matrix table. The Contractor shall provide two hard copies of the Final Letter Report.

o The Contractor will develop signage for designated safe zones, processing zones, and other areas as appropriate.

The current GRM bullet traps (which accommodate the highest velocity and caliber of rifle rounds) are in need of mining to remove the expended metals and debris from the traps. There are 32 lanes in four bays which are used for firearms qualifications at the range. The rubber media berms span the entire width of each bay. Bay width: approx. 35’6” wide for each range bay; Four (4) range bays at 142’ total. Volume of range metals estimated within bullet trap system per each cleaning: 15,000 – 20,000 lbs.

The bullet trap shall have the GRM mined to the steel frame, GRM removed from the rear shelf system, all metals removed from the GRM, treat GRM with non-toxic fire retardant to minimize risk of fire, reposition GRM evenly over bullet trap, replenish the hopper system, and clean floor from firing line to toe of bullet trap. All materials shall be segregated into metals recovered for recycling, trash, and GRM to be returned to the range. All metals recovered shall be containerized for recycling to meet DOD Form 1348 certification and all appropriate requirements. All work, to include trash and hazardous waste generated during the course of the project shall be properly disposed of by the contractor in accordance with most strict laws/regulations of the Department of Homeland Security, Local, State and Federal Governments. The Contractor shall ensure that no facilities or equipment owned or operated by the government is damaged during the course of this project.

The Contractor is required to ensure that all equipment proposed to be utilized is properly permitted and licensed, this includes items such as generators, sifters, diesel powered equipment, etc. The Contractor is also responsible for all permits, licenses, certifications, etc. required in the performance of this Modification. Any permits/licenses/certifications etc. shall be identified in the Work Plan.

HVAC System: the HVAC system for the range bays will be operational and turned on during the hours that the contractor performs work. Any monitoring doors, system doors, triggers or alarms adjusted by the contractor to allow for the HVAC system to operate must be returned to their original working condition. The Contractor shall inform the Contracting Officer’s Representative in advance if the Contractor adjusts the HVAC in any way.

Recycled Range Metals: Contractor will containerize recyclable materials separately to include lead and copper to meet DOD Form 1348 certification and all appropriate requirements. Lead and copper will not be recycled or kept by the contractor as part of this contract

C.1.3.9.2. Boulevard Border Patrol Station Indoor Range (CA11560):

• Task 1: Boulevard Pistol Range Replace Pre-Pleated Air Filters

16 | P a g e o Frequency – every 200 hours of operation for exhaust filter system; every 600 hours of operation for intake filter system. Hours determined by range computer system.

o Use all required safety equipment as needed.

o Remove air filter cover of Exhaust Air Handler; replace Pre-Pleated Air Filters 18 each 24X24X2. Dispose of in Hazmat Barrel.

o Check condition of belts, adjust or replace as needed.

o Grease all fittings on Exhaust Handler.

o Remove air filter cover of return air handler; replace Pre-Pleated Air Filters (16 each, 24X24X2), dispose in hazmat barrel.

o Check condition of belts, adjust or replace when needed.

o Grease all fittings in make-up air handler.

o New pre-filters will be provided by the contractor.

• Task 2: Boulevard Pistol Range Replace HEPA Air Filters o Frequency – Quarterly.

o Use all required safety equipment as needed.

o Remove air filter cover of exhaust air handler and replace HEPA Air Filters (16 each, 24X24X12).

o Reinstall the air filter cover on the unit and clean the area around the unit.

o Dispose of Hazmat HEPA Air Filters in Hazmat Barrel located at the site.

o New HEPA-filters will be provided by the contractor.

• Task 3: Boulevard Pistol Range Hazmat Clean-Up o Two workers one day a week are to clean (Hazmat Material) the Blvd Pistol Range at 2463 Ribbonwood Rd. Blvd, Ca 91905.

o Contact Wayne Owens (619-778-5524) before a job site visit. Drive from San Diego to Border Patrol Action Pistol Range at 2463 Ribbonwood Rd. Blvd Ca.

o Hazmat Workers must provide explosion-proof HEPA Vacuum and all other equipment needed for clean-up.

o Log on to the computer located in the control room of the Pistol Range. Check static pressure.

o Check the run time for exhaust air handler per manufacturer’s recommendations.

Change filters when needed.

o Vacuum and wipe down all lead dust type Hazmat material from floors in the Main Pistol Range. Use a HEPA, Explosion-proof type vacuum cleaner on Hazmat.

o Behind Pistol Range (Down Range Bullet Trap area) wipe down the Skip Plates from top to bottom, air compressor, deceleration units, and over head lamp.

o Replace lamps as needed, check site glass on air compressor, add oil if needed.

o Empty six upper buckets (Hazmat Material) in 55 gal Hazmat barrel.

o Empty all thirty-two remaining buckets (Lead Recyclable Material) into

Recyclable 55 gal container. Realign all buckets with plastic lining 20X30X6 Mil thick.

17 | P a g e o Make arrangements to have Hazmat Material disposed of when Hazmat Barrel is full. Expended lead bullets and casings will be disposed of by Customs and Border Protection.

o Fill out Maintenance log check list when PM's are completed.

C.1.3.10. Other Information: The Contractor shall furnish all personnel, labor, equipment, materials, supplies, travel, etc. necessary to complete the work required under this contract.

• The Contractor shall be responsible for the professional quality, technical accuracy, and coordination of all services required under this contract.

• The Contractor shall be responsible for any and all required permits.

• The Contractor shall be responsible for its employees following all the laws of the

United States or other governing bodies affecting operations at all sites. This shall include policies imposed by the Customs and Border Protection and U.S. Border Patrol. No undocumented workers will be allowed to work on Government jobs and premises.

• The Contractor shall comply with all applicable laws under which they are operating, including those concerning the inspection and operation of equipment, and the licensing of architects, engineers, land surveyors, mechanics and other personnel required under this delivery order.

• The Contractor shall initiate no publicity concerning this work and shall direct all inquiries to the Contracting Officer’s Representative (COR) and Contract Specialist.

• Neither the Contractor nor his/her Representatives shall release any material of any nature obtained or prepared under this contract without the specific written approval of the COR and the Contracting Officer.

• The Contractor shall use all new materials on systems.

• The Contractor shall not be restricted in any way from releasing information in response to a subpoena, court order or legal process, but will notify the COR and CO of the demand for information before the Contractor responds to such demand.

• The Contractor shall comply with all applicable portions of the latest Occupational Safety and Health Administration standards.

• Clean Up: The Contractor shall be responsible for daily cleanup of materials. All materials will be disposed of by the contractor, off of the government facility.

• DELIVERABLES AND DELIVERY SCHEDULE: The Contractor shall provide a receipt of services and invoice for payment within 5 working days of government’s acceptance of work. The Contractor will provide inspection results to the government monthly. The Contractor will immediately notify the government of any potential safety or hazardous condition.

• Service tickets signed by the appropriate CBP Facility Manager or the COR shall be submitted with each invoice. Invoices will only be paid when all documentation has been submitted and approved.

C.1.3.11. Hours of Operations & Holidays. Government normal duty hours are Monday through Friday, 0700 to 1600. Maintenance shall be performed within the normal five-day week observed by the building occupants, unless changes are specifically approved in writing by the Contracting Officer (CO) or Contracting Officer Representative (COR). No work will be

18 | P a g e scheduled on federal holidays. Some emergency situations may require the Contractor to work outside normal duty hours. These situations include, but are not limited to, disruption of services, e.g., unscheduled/scheduled outages of facility services, or contingency accidents/incidents, or other emergencies.

C.1.3.12. Office Closures. Extreme weather conditions, other emergency situations, and other acts of nature (e.g. floods, tornado, earthquake) may warrant an office closure or a delay in normal operating hours. The Field Representative or COR will inform the Contractor of the operating decision at least 8 hours prior to the scheduled PM action to the extent possible.

C.1.3.13. Emergency Situations & Interruptions. The Contractor’s services may be interrupted for fire drills, or other emergency training exercises or classes in conjunction with the Evacuation and Emergency Program. The Contractor shall participate in the fire drills or other emergency training exercises or classes and such participation will be considered when assessing the Contractor’s performance quality level for the affected period.

C.1.4. Telephone Services. The Contractor shall provide a readily accessible telephone number for calls related to the execution of this contract that will be answered twenty four (24) hours/ seven (7) days per week.

C.1.4.1. Use of Government telephones is not included in the contract and is strictly forbidden.

C.1.4.1.1. Service call reception. The Contractor shall receive calls from the COR or an authorized program management office representative. The Contractor shall provide a single contact telephone number for service calls. The Contractor shall receive calls at this number twenty four (24) hours per day, seven (7) days per week.

C.1.4.1.2. Service Call Classification. Calls shall be classified as (i) emergency calls, (ii) urgent calls, and (iii) routine calls. The Contractor’s response time is measured from dispatch approval from COR, not identification of deficiency.

C.1.4.1.2.1. Emergency calls. Service calls shall be classified as an emergency call when the work consists of correcting failures which constitute an immediate danger to personnel or property. Calls shall be considered received by the Contractor at the time and date the call is made to service call reception. Upon approval from the COR, the Contractor shall respond immediately and work continuously without interruption until the emergency condition is arrested and resolved.

C.1.4.1.2.2. Urgent calls. Service calls that interrupt or otherwise adversely impact building environmental and occupant operations shall be classified as urgent calls. Upon approval from the COR, the Contractor shall respond within twenty-four (24) hours to urgent service calls and work continuously without interruption to complete the service…