Attachment 006 1700000 Functional Assessment Plan BSVE.pdf

FUNCTIONAL ASSESSMENT PLAN (FAP)

BASE SUPPORT VEHICLES AND

EQUIPMENT (BSVE)

1700000

BSVE FAP

Assessment Levels (AL) Assessment Frequency (Freq)

A – Annually

Q – Quarterly

M – Once per month

BW – Once every 13-16 days

W – Once per week

R – As required

Method of Assessment (MOA)

PS – Periodic Sampling

VCC – Validated Customer Complaints

UV – Unscheduled Visits

CE – Customer’s Evaluation

AL1

Start assessment at this Level

AL2

Add this Level if Contractor performance for AL1 is Unsatisfactory

AL3

Add this Level if Contractor performance at AL1 or AL2 is Unsatisfactory

Note: Return to appropriate Assessment Level when performance improves.

Note: The first method listed in the MOA column below is the primary assessment method.

Spec Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced

3.1 Operations

The Contractor shall operate BSVE to ensure supplies and personnel are transported and requested services are performed.

Operation functions are performed with the proper equipment and within designated time in a safe and efficient manner.

Operators are properly qualified and licensed

Permits are obtained prior to scheduled performance.

Vehicles and equipment markings are in compliance.

VCC

N/A

10%

5%

M

Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced

3.1.1 Billing Services

Provide timely and accurate billing support services to ensure Government billing is current.

<<Note to Spec Writer: edit the following to match the requirements of the Performance Objective e.g., C- Pool or U-Drive-It billing is submitted on time is accurate.

A and B vehicle and equipment billing is submitted on time and is accurate.

Navy Fuel (Gasoline/Diesel) billing is submitted on time and is accurate.>>

3.1.2 Taxi Service

The Contractor shall provide scheduled and unscheduled taxi service to ensure passengers are picked up and dropped off at designated locations in an appropriately sized vehicle (e.g., number of occupants per vehicle including the driver shall not exceed manufacturer’s designation), and transported in a safe and timely manner.

Taxi service is provided within <<Note to Spec Writer: Insert number, e.g., five>> minutes of a scheduled service or within <<Note to Spec Writer: Insert number, e.g., 15>> minutes of an unscheduled request.

Passengers are transported in an appropriately sized, safe vehicle.

Taxi drivers obey all traffic laws.

3.1.3 Scheduled Shuttle and School

Bus Service The Contractor shall provide scheduled shuttle and school bus services to ensure passengers are picked up and dropped off at designated locations, and transported in an appropriate, safe, and timely manner.

Shuttle and school buses do not depart stops earlier than scheduled departure time or later than <<Note to Spec Writer: Insert number>> minutes for shuttle buses and <<Note to Spec Writer: Insert number>> minutes for school buses after scheduled departure time.

PS

Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced

Buses are clean and in safe operating condition, and heat/air conditioning is working.

The special needs of handicapped passengers are met.

3.1.4 WHE/MHE/OHE/CESE Services

The Contractor shall provide WHE/MHE/OHE/ CESE services when dispatched to ensure the mission of the Government is accomplished safe and timely

Appropriate equipment and qualified operators and support personnel are provided in a timely manner.

All necessary permits obtained.

Services are completed in accordance with applicable statutes and publications.

Unscheduled services are provided within one hour of request during regular working hours and within two hours of request outside regular working hours.

Operator Daily PM records area completed and retained as specified.

Vehicles used for transporting ammunition, explosives, or other dangerous/hazardous material are marked and operated per applicable laws and regulations.

3.1.6 Railroad Operation

The Contractor shall provide railroad operation when required, <<Note to Spec Writer: Insert list of operations, e.g., pick up cars from off-station, bring on-station, Rail movements are accomplished by the designated completion time.

Dispatched equipment and number of qualified operators and support

Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced break up trains, switch and spot cars to be unloaded to ensure the work is accomplished in a safe and timely manner>>.

personnel are appropriate for the requested type of support.

Records are maintained as required.

3.1.6 Fuel Delivery Service and Fuel

Program Requirements The Contractor shall provide gasoline, diesel fuel, and heating oil delivery service to ensure fuel is readily available.

Fuel is safely delivered within plus or minus <<Note to Spec Writer: insert requirement e.g., 15 minutes of scheduled time.>>

Fuel is safely delivered <<Note to Spec Writer: insert requirement e.g., within one hour for unscheduled request during working hours and within two hours during non-working hours.>>

Fuel delivery and, fuel accountability reports are accurate and submitted on time

There are no lapses in fuel availability.

3.2 Support Services

The Contractor shall provide BSVE support services to ensure that the service requirements are met.

Support services are performed in an efficient, accurate, and timely

3.2.1 Operating and Testing and

Licensing The Contractor shall provide operator testing and licensing services to ensure all licensed activity personnel who will be operating CESE or WHE/MHE are fully qualified.

Testing and licensing is performed in accordance with applicable regulations.

Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced

Appropriate license is issued within 24 hours of passing testing requirements.

Records are accurate and available when requested.

3.2.2 Dispatching Service

Class A, B, C-Pool and U-Drive- It, and Rental vehicle dispatching service for BSVE to ensure vehicles are dispatched in a timely manner.

Dispatch service is provided during both normal Government working hours and after normal Government working hours as required.

BSVE are assigned in compliance with activity instruction.

Dispatch clean, safe, reliable, fueled, and properly suited vehicles within specified time periods.

NAVFAC Forms 11260/4, 9- 11240/13, SF-91 and Equipment Dispatch Logs are accurate, complete and available for review (electronic and/or hardcopy) upon request by the KO.

3.2.3 Fuel Dispensing Facility

The Contractor shall operate the Governments fuel dispensing facility to ensure fuel, lubricating oil, air, and water are provided to all activity and tenant activity equipment during operating hours.

Quantities of fuels and lubricating oils received and dispensed are accurately reported to the KO monthly.

Lubricating oil, air, and water are provided to all activity and tenant activity equipment during regular working hours.

Fuel is available 24 hours per day, Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced seven days per week.

Operation of fuel facility is in compliance with applicable instructions.

3.2.4 Vehicle Washing and Waxing

vehicle washing, cleaning, waxing, and polishing services to ensure Government vehicles are clean and presentable.

Facility is operational during Government regular working hours.

Washing facility is maintained in a clean and safe condition

Detergents, wax materials, and associated supplies are available.

Vehicles are cleaned, washed, and waxed in accordance with accepted commercial practices.

Vehicles are washed and waxed <<Note to Spec Writer: Insert frequency (e.g., at the completion of scheduled preventive maintenance) or as per the Contractor’s approved schedule.>>.

3.2.5 Non-Government Owned

Leased Vehicles The Contractor shall coordinate and schedule required maintenance and repair of leased vehicles to ensure maintenance is kept up to date and repairs are performed in an expeditiously.

Vehicles are picked up from the lessee and dropped off at the Maintenance Control Center (MCC) or service provider and returned to the lessee as scheduled.

3.2.5.1 GSA Leased Vehicles

Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced

The Contractor shall coordinate and schedule required maintenance and repair to ensure maintenance is kept up to date and repairs are performed expeditiously.

lessee and dropped off at the MCC or service provider and returned to the lessee as scheduled.

Mileage and fuel usage reports submitted as required.

Preventive maintenance is performed at the intervals specified by GSA, Fleet MCC’s and approved service providers.

3.2.5.2 Other Commercial Leased

Vehicles Per the commercial vehicle lease, the Contractor shall coordinate and schedule required maintenance and repair to ensure maintenance is kept up to date and repairs are performed in an expeditiously.

lessee and dropped off at the MCC or service provider and returned to the lessee as scheduled.

3.2.5.3 Received and/or Reassigned

Vehicles and Equipment Services Provide Received and/or Reassigned Vehicles and Equipment services to ensure satisfactory operation.

History Jackets are established.

New vehicles and equipment are delivered and serviced on time.

Reassigned vehicles are serviced as required.

3.3 Maintenance

The Contractor shall maintain, repair and alter Government owned and/or leased vehicles and equipment to ensure they are in fully operational condition.

Proved a monthly maintenance schedule as required.

Adequate parts are available to expedite maintenance repairs.

Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced

Records, data, and reports are accurate and complete.

Downtime Standards are met.

Shop Repair Orders are accurate and complete.

Vehicles and equipment are properly marked in accordance with NAVFAC P-30 and P-307.

Maintenance and repair functions are performed in accordance with manufacturer specifications and recommendations.

3.3.1 Maintenance (Government-

Owned) The Contractor shall maintain, repair and alter Government owned vehicles and equipment to ensure they are in fully operational condition.

Government-Owned BSVE maintenance and repair functions are performed in accordance with manufacturer specifications and recommendations.

Downtime standards specified in the Allowable Individual Downtime by Alpha Code provided in J-1700000- XX are not exceeded.

Accident reports provided monthly.

3.3.1.1 New and Reassigned Used

Vehicle Service The Contractor shall perform specific services on all new and reassigned used vehicles added

Required services are correctly performed.

Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced to the fleet to ensure proper and safe operation.

3.3.1.2 Inspection and Load Test

Certification of WHE and MHE Perform inspection, testing, and certification of all WHE, MHE and OHE to ensure equipment is maintained in a safe and fully operational condition.

Inspection and testing performed per

NAVFAC P-300, NAVFAC P-307,

and the equipment manufacturer's instructions and manuals as specified.

Certification is current and posted on equipment in full view of operator;

copy provided to KO and a copy placed in history file within two working days.

Repairs are identified and performed.

Testing and certification are completed as per the Contractor’s Schedule.

SROs are accurate and complete.

3.3.1.3 Preventive Maintenance

Inspections The Contractor shall perform preventive maintenance (PM) inspections, including safety and reliability inspections for automotive vehicles, to ensure safe and proper operation.

Preventive maintenance schedule submitted as required.

All checkpoints correctly completed.

Safety and operational deficiencies found are corrected using accepted quality standards and manufacturer's recommendations.

Work completed by date scheduled.

Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced

3.3.1.4 BSVE Repair

The Contractor shall perform body, fender, and mechanical repairs to ensure BSVE are safe, operational, and present a sightly appearance.

BSVE are returned to safe, operable condition and comply with COL descriptions.

3.3.1.5 BSVE Trouble Calls

The Contractor shall accomplish trouble calls in the shop and/or in the field to ensure BSVE, including transient equipment, to safe and operational condition.

Disabled BSVE are responded to within <<Note to Spec Writer: Insert number, e.g., 30>> minutes during Government regular working hours and within <<Note to Spec Writer:

Insert number, e.g., 60>> minutes after Government regular working hours.

BSVE are returned to safe, operable condition.

3.3.2 Maintenance (Non-

Government Owned) <<Note to Spec Writer: Based on installation's maintenance responsibilities provided in the commercial lease, select items from 3.3.1 that apply.>>

<<Note to Spec Writer: Based on installation's maintenance responsibilities provided in the commercial lease, select items from

3.3.1 that apply.>

4 IDIQ Work IDIQ work may be ordered utilizing DoD EMALL in accordance with Section H or on a task order in accordance with the PROCEDURES FOR ISSUING ORDERS clause in Section G. The order will specify the exact locations and types of work to be accomplished. The

Periods of performance (measured from the issue date of the order to work completion) have been met.

Work performed meets established expectations. Debris generated is removed and disposed of in accordance with requirements.

Establishment or warranty periods are confirmed.

As

Required

R

Item

Performance Objective Performance Standard MOA Assessment Level Sample Size

Freq

AL1 AL2 AL3

UOM

(total)

Normal Reduced period of performance will be specified in each order.

MONTHLY PERFORMANCE ASSESSMENT SUMMARY

Contract #: NXXXXX-11-D-XXXX Installation/Site:

Annex/sub-annex: 1700000 BSVE Month/Year:

Title AL1 Rating AL2/AL3 Rating Safety

Item E VG S M U # Samples A U # Samples VCC Issues # Samples

3.1 Operations

3.1.1 Taxi Service

3.1.2 Scheduled Shuttle and School Bus

Service

3.1.3 WHE/MHE/ CESE Services

3.1.4 Railroad Operation

3.1.5 Fuel Delivery Service

3.2 Support Services

3.2.1 Operator Testing and Licensing

3.2.2 Dispatching Service

3.2.3 Fuel Dispensing Facility

3.2.4 Vehicle Washing and Waxing

3.2.5 Non-Government Owned Leased

Vehicles

3.2.5.1 GSA Leased Vehicles

3.2.5.2 Other Commercial Leased Vehicles

3.3 Maintenance

3.3.1 Maintenance (Government-Owned)

3.3.1.1 New and Reassigned Used Vehicle

Service

3.3.1.2 Inspection and Load Test

Certification of WHE and MHE

3.3.1.3 Preventive Maintenance Inspections

3.3.1.4 BSVE Repair

3.3.1.5 BSVE Service Calls

3.3.2 Maintenance (Non-Government

Owned)

4 IDIQ

Comments:

Recommended Actions:

Technical Ratings (mark using "X")

E VG S M U

Overall Technical Rating for FFP Work Overall Technical Rating for IDIQ Work

SPAR Signature: Date: