Attachment 0018 - Annex B Supply PRS.pdf

Task/Requirement Standard Sampling Method, Lot & Acceptable Quality Level (AQL)

INSTALLATION SUPPLY AND SERVICES DIVISION (ISSD) – GENERAL

CENTRAL ISSUE FACILITY (CIF)

5.15.1 Process lateral transfers.

Timeliness: Process outbound lateral transfers within 15 working day;

Process denials in system within 5 working days inside CIF-ISM.

Quality: Lateral transfers processed IAW local directives, AR 710-2, DA PAM 710-2-1 and ISM Operating Manual.

Random sampling

Lot: The number of lateral transfer documents processed at the time of surveillance.

AQL: 90%

5.15.1 Maintain a suspense file for temporary loans.

Timeliness: Temporary loan files established within 1 hour of completing the issue to the customer.

Quality: Temporary loan files established; Not to be inserted in the ISM system; separate records kept until returned IAW regulation.

Surveillance activity report

Lot: Inspect traffic activity reports submitted.

AQL: 95%

5.15.2 Support fielding teams (i.e.

IOTVs, ACUs, RFI, etc.); upload and assist in reconciliation of RFI into clothing record

Timeliness: Process soldier records and update within 5 working days of scheduled return date.

Quality: CIF to provide three personnel to support RFI fielding, with one of the three being an ISM subject matter expert.

Random sampling

Lot: The number of delinquent accounts at the time of surveillance.

5.15.3 Unserviceable or obsolete OCIE items turned through CIF to shipment to DLADS.

Timeliness: Unserviceable or obsolete OCIE items turned in to DLADS within 15 working days.

Quality: Unserviceable or obsolete OCIE items turned in to DLADS.

Random sampling

Lot: The number of turn-in documents processed at the time of surveillance.

5.15.3 Excess OCIE items reported to Central Management Office (CMO) for redistribution prior to initializing any turn-in action.

Timeliness: Excess OCIE items reported to CMO within 15 working days of discovery that the items are excess.

Quality: Divest of OCIE above four years of supply or IAW End of Life lists provided by CMO policy.

Random sampling

Lot: The number of OCIE LIN’s reported to the CMO at the time of surveillance.

5.15.4 Conduct 100% control check of inventory

Timeliness: Once a quarter to ensure.

Quality: Special measurement items ordered IAW directive IAW AR 700-84.

Random sampling

Lot: The number of accurate locations verified.

AQL: 100%

5.15.5 Maintain inventory accuracy and Ensure shelf-life is within established parameters 100% of the time.

Timeliness: Process within 3 working days.

Quality: Maintained IAW policy and regulatory guidelines

Random sampling

Lot: The number of records processed the day of surveillance.

AQL: 97%

SUBSISTENCE SUPPLY MANAGEMENT OFFICE (SSMO)

5.17.1 Receive, inspect, inventory and warehouse subsistence items from commercial carriers.

Timeliness: Subsistence items received, inspected, inventoried, and warehoused with the receipts processed within 8 duty hours.

Quality: Subsistence items received, inspected, inventoried, and warehoused IAW AR 30-22.

Random sampling

Lot: The number of line items on receipts processed on the day of surveillance.

5.17.1 Process subsistence requisitions.

Timeliness: Requisitions received prior to the daily cut-off are processed that day.

Quality: Requisitions processed IAW

AR 30-22

Random sampling

Lot: The number of requisitions

5.17.1 Store and safeguard subsistence items.

Timeliness: Line items stored and safeguarded daily.

Quality: Line items stored and safeguarded IAW AR 30-22 and FM 10- 23-2.

Random sampling

Lot: The number of line items stored at the time of surveillance.

AQL: 90%

5.17.1 Temperature Checklist Inspection of Cold Storage completed daily.

Timeliness: Temperature Inspection completed daily.

Quality: Temperature inspection annotated on a log with temperature, Random sampling

Lot: The number of temperature inspections performed at the time of date and initials of individual performing inspection IAW DA PAM 30-22 and TB Med 530.

5.17.2 Process invoices.

Timeliness: Process receipt invoices prior to the daily cut-off cycle.

Quality: Receipt invoices processed

IAW AR 30-22.

Random sampling

Lot: The number of invoice documents processed at the time of surveillance.

AQL: 90%

5.17.2 Complete required monthly, quarterly, and annual inventories.

Timeliness: Required inventories are completed by the last business day of the inventory period.

Quality: Inventories performed IAW AR 30-22 and AR 735-5.

Random sampling

Lot: Inspect the last inventory performed at the time of surveillance.

AQL: 100%

5.17.3 Process turn-in rations after they have passed veterinarian service inspection.

Timeliness: Turned-in rations processed within 8 hours of receipt.

Quality: Turned-in rations have passed veterinarian service inspection IAW

MIL-HDBK-3006A.

Random sampling

Lot: The number of turn-in documents processed at the time of surveillance.

AQL: 90%

5.17.3 Review Veterinary Service Inspection Reports.

Timeliness: Discrepancies corrected and response to personnel submitted within 2 business days.

Quality: Veterinary Service Reports reviewed, discrepancies corrected, and response to Vet Service personnel submitted IAW MIL-HDBK-3006A.

Random sampling

Lot: The number of Veterinary Service Inspection Reports processed at the time of surveillance.

AQL: 90%

5.17.4 Issue subsistence items to customers.

Timeliness: Subsistence items issued to customers daily or as required.

Quality: Subsistence issues processed

IAW AR 30-22.

Random sampling

Lot: The number of issues processed at the time of surveillance.

AQL: 90%

CONSOLIDATED INSTALLATION PROPERTY BOOK OFFICE

5.18.1 Maintain property book accountability and supporting

Timeliness: LIS generated issue documents closed out daily.

Random sampling

Lot: The number of documents closed out on the day of surveillance.

documentation on a continuing basis.

Quality: LIS generated issue documents closed out IAW ADSM 18 Series Manuals and SOP.

AQL: 98%

5.18.1 Notify hand receipt holders (SLOC) of required inventory review and provide inventory list

Timeliness: Notification no less than 30 calendar days of required inventory review and provide inventory list

Quality: Notify hand receipt holders (SLOC) of required inventory review and provide inventory list IAW local directives, AR 710-2, DA PAM 710-2-1

Random sampling

Lot: The number of required inventory review and inventory list on file at the time of surveillance.

Reconcile on-hand inventory with records, and update hand receipts accordingly

Timeliness: Reconcile/update within 3 working days upon turn-in of inventory report from hand receipt holders

Quality: Reconcile on-hand inventory with records, and update hand receipts accordingly IAW local directives, AR 710-2, DA PAM 710-2-1

Random sampling

Lot: The number of Reconcile on-hand inventory with records, and update hand receipts at the time of surveillance.

Process excess requests upon receipt of valid disposition instructions

Timeliness: Upon receipt of turn-in equipment, process excess removal within 30 working days Quality: Process excess requests upon receipt of valid disposition instructions IAW local directives, AR 710-2, DA

PAM 710-2-1

Random sampling

Lot: The number of Process excess requests upon receipt of valid disposition instructions at the time of surveillance.

Process shortage requests to ensure authorized property is on hand or on order

Timeliness: Reconcile request within 10 working days

Quality: Process shortage requests to ensure authorized property is on hand or on order IAW local directives, AR

710-2, DA PAM 710-2-1

Random sampling

Lot: The number of Process shortage requests to ensure authorized property is on hand or on order at the time of

Process lateral transfers

Timeliness: Upon request, post or accept transfer within 3 working days

Quality: Process lateral transfers IAW local directives, AR 710-2, DA PAM 710-2-1

Lot: The number of Process lateral transfers at the time of surveillance.

Process "found on installation" property

Timeliness: Post to property book within working 7 days

Quality: Process "found on installation" property IAW local directives, AR 710-2, DA PAM 710-2-1

Random sampling

Lot: The number of Process "found on installation" property at the time of surveillance.

AQL: 90%

5.18.1 Catalog non-standard equipment

Timeliness: Upon receipt of equipment, request non-standard LIN within 1 working day

Quality: Catalog non-standard equipment IAW local directives, AR

710-2, DA PAM 710-2-1

Random sampling

Lot: The number of Catalog non-standard equipment at the time of surveillance.

AQL: 90%

5.18.1 Process adjustment documents

Timeliness: Upon receipt of complete/accurate Financial Liability Investigations of Property Loss (FLIPL) -provide document number within 24 hours; Statement of Charges and AAR within 5 working days

Process adjustment documents IAW local directives, AR 710-2, DA PAM 710-2-1

Random sampling

Lot: The number of Process adjustment documents at the time of surveillance.

AQL: 90%

5.18.1 Provide printouts of current hand receipts for supported units and activities as requested

Timeliness: Copies of hand receipts provided within 8 hours of request.

Quality: Copies of hand receipts provided IAW AR 710-2.

Random sampling

Lot: The number of printouts provided at the time of surveillance.

Request/order non-expendable items.

Timeliness: Order within 3 working days (dependent on customer funding availability)

Lot: The number of requisitions

Quality: Request/order non-expendable items IAW local directives and AR 710-2& DA PAM 710-2-1.

Reconcile open supply requests with Supply Support Activity

(SSA)

Timeliness: Conduct on a monthly basis

Quality: Reconcile open supply requests with Supply Support Activity (SSA) IAW local directives and AR 710- 2.

Random sampling

Lot: The percentage of Reconcile open supply requests with Supply Support Activity (SSA) at the time of surveillance.

Document all non-expendable/major end item acquisitions

Timeliness: Post received item to the property book within 3 working days

Quality: Document all non-expendable/major end item acquisitions IAW local directives and

AR 710-2.

Random sampling

Lot: Documents of all non-expendable/major end item acquisitions

Inventory and document Total Package Fielding/force modernization support equipment

Verify GPC purchase requests for authorization

Timeliness: (1) Document shortages immediately; (2) Post received items to the property book within 3 working days

Quality: Inventory and document Total Package Fielding/force modernization support equipment IAW local directives and AR 710-2.

Quality: Verify all GPC purchase requests for authorization and return documents to customer within 2 days IAW local directives and AR 710-2.

Lot: Inventories and documents for Total Package Fielding/force modernization support equipment at the time of

Random Sampling

LOT: Number of GPC requests not verified within 2 business days at the time of surveillance

Set-up fiduciary accounts for Government furnished property

(GFP)

Timeliness: Set-up accounts within 3 working days of contract start date (COR provides GFP annex to PBO)

Quality: Set-up fiduciary accounts for Government furnished property (GFP) IAW local directives and AR 710-2.

Random sampling

Lot: The number of Set-up fiduciary accounts for Government furnished property (GFP) at the time of

Notify Commander's Representative for pick-up of non-expendable dedicated items

Timeliness: Notify within 3 working days of item arrival

Quality: Notify Commander's Representative for pick-up of non-expendable dedicated items IAW local directives and AR 710-2.

Random sampling

Lot: The number of Notify Commander's Representative for pick-up of non-expendable dedicated items at the time of surveillance.

Review turn-ins for (1) compliance IAW contractual obligations (such as with Government furnished property (GFP)), (2) serviceability, and (3) correct inventory amount; and post to the property book

Timeliness: Upon receipt of complete and accurate documentation and associated equipment, post within 3 working days

Quality: Review turn-ins IAW local directives and AR 710-2.

Random sampling

Lot: The number of reviewed turn-ins at the time of surveillance.

AQL: 90%

5.18.1 Maintain a file of customer signature cards for supported units/activities.

Timeliness: Signature cards updated within 10 business days of expiration.

Quality: Signature cards maintained IAW local directives, AR 710-2, and DA Pam 710-2-1.

Surveillance activity checklist

Lot: Inspect all signature cards maintained at the time of surveillance.

AQL: 99%

5.18.2 Ensure that the warehouse is safe, fire-hazard free and free of debris, trash and other hazards at all times.

Timeliness: Inspect the warehouse daily

Quality: The warehouse is safe, fire-hazard free and free of debris, trash and other hazards IAW local directives, AR 710-2, and DA Pam 710-2-1.

Surveillance activity checklist

Lot: Inspect the warehouse at the time of

AQL: 99%

INSTALLATION SUPPLY SUPPORT ACTIVITY (RETAIL SUPPLY SVCS)

5.19.1 Maintain a file of customer signature cards for supported units/activities.

Timeliness: Signature cards updated within 10 business days of expiration.

Quality: Signature cards maintained IAW local directives, AR 710-2, and DA Pam 710-2-1.

Surveillance activity checklist

Lot: Inspect all signature cards maintained at the time of surveillance.

Maintain a voucher register for Found on Installation (FOI) items.

Timeliness: Document numbers assigned from the voucher register the same day the FOI is discovered.

Quality: Register maintained IAW local directives, AR 710-2, and DA PAM 710- 2-2.

Random sampling

Lot: The number of document numbers assigned from the register at the time of

Process DLADS withdrawal documents.

Timeliness: DLADS withdrawals processed the same day received.

Quality: DLADS withdrawals processed IAW AR 710-2 and local directives.

Random sampling

Lot: The number of DLADS withdrawal documents processed at the time of

Perform inventory adjustment functions for annual, cyclic, and special (sensitive items and weapons) inventories, and location surveys.

Timeliness: IAR’s processed within 2 days of notification of requirement.

Quality: IAR’s processed IAW AR 710-2, AR 735-5, and local directives.

Random sampling

Lot: The number of IAR’s processed at

Screen turn-in documents for redirect to DLADS.

Timeliness: Turn-in documents screened within 1 business day.

Quality: Turn-in documents processed IAW DA PAM 710-2-2 and local directives.

Random sampling

Lot: The number of documents

AQL: 90 %

Process warehouse denials.

Timeliness: Warehouse denials processed within 1 business day.

Quality: Warehouse denials processed IAW AR 710-2, GCSS-A manuals, ADSM-18-L1Y-AJT-ZZZ-EM, and local directives.

Random sampling

Lot: The number of warehouse denials

Report excess CL VII vehicles, trailers and construction equipment.

Timeliness: Excess CL VII items reported within 1 business day of report of excess.

Quality: Excess CL VII items reported and kept in a suspense file until disposition instructions are received IAW GCSS-A Manual ADSM-18-LIY-AJT-

ZZZ-EM.

Surveillance activity checklist

Lot: Inspect all CL VII items reported at the time of surveillance.

AQL 90%

5.19.1 Prepare a Supply Discrepancy Report (SDR) SF 364, for discrepancies of shortage, damages, or overages of shipments received.

Timeliness: SDRs prepared and processed within 3 business days after discovery of damages or discrepancies.

Quality: SDRs prepared IAW DA PAM 25-30 and local directives.

Random sampling

Lot: The number of SDRs processed at

Perform causative research and annual, cyclic, and special (sensitive items and weapons) inventories and location surveys.

Timeliness: Causative research completed within 2 days of notification of requirement.

Quality: Causative research conducted IAW AR 710-2, AR 735-5, and local.

Random sampling

Lot: The number of Causative researches

5.19.2 Process DODAAC transactions to the LOGSA Army Central Service Point.

Timeliness: DODAAC transactions processed to LOGSA within 2 business days of receipt of request.

Quality: DODAAC transactions processed IAW AR 725-50.

Random sampling

Lot: The number of DODAAC transactions

5.19.2 Notify requesting activity in writing when DODAAC transactions have been completed.

Timeliness: DODAAC memos forwarded to requesting activity within 1 business day of completion of transaction.

Quality: Requesting activity notified

IAW AR 725-50.

Random sampling

Lot: The number of DODAAC memos processed at the time of surveillance.

AQL: 90%

5.19.3 Process receipt documents.

Timeliness: Shipments received, inspected and inventoried daily.

Quality: Receipt documents processed IAW DA PAM 25-30, AR 710-2, and local directives.

Random sampling

Lot: The number of receipt documents processed at the time of surveillance.

AQL: 90%

5.19.3 Process Central Receiving Point (CRP) receipts.

Timeliness: Receipt documents processed within 1 business day.

Quality: Turn-in documents processed IAW DA PAM 710-2-2 and local directives.

Random sampling

Lot: The number of receipts processed at the time of surveillance.

AQL: 90%

5.19.3 Maintain customer signature cards, DA form 1687 for issues from the CRP.

Timeliness: Signature cards updated within 10 business days of expiration.

Quality: Signature cards maintained IAW AR 710-2 and local directives.

Surveillance activity checklist

Lot: Inspect all signature cards maintained at the time of surveillance.

AQL: 99%

5.19.3 Notify customer upon receipt of “Push Shipments” that items are ready for pick up.

5.19.3 Process indirect customer receipts in CMOS

Timeliness: Customer notified within 1 business day.

Quality: Push shipments annotated in a log book with the date received, unit/activity recipient name, and phone number, date contacted IAW

AR 710-2.

Timeliness: Process incoming freight in CMOS and manifest to indirect customers within 24 hours

Quality: Process incoming freight in CMOS and manifest to indirect

Random sampling

Lot: The number of push shipments annotated in the logbook at the time of

Random Sampling

LOT: Number of items not manifested before issue at time of surveillance

5.19.3 Load/unload customer items on vehicles for outbound customer issues.

customers IAW AR 710-2 and local directives.

Timeliness: Process customer issues, load customer item on vehicles for shipment and obtain signatures for items on manifest daily.

Quality: Process customer issues, load customer item on vehicles for shipment and obtain signatures for items on manifest IAW AR 710-2 and local directives.

LOT: Number of issues and receipt documents not correctly processed within 1 business day at time of surveillance.

AQL: 90%

5.19.4 Operate and maintain the FEDEX PowerShip 2 system.

Timeliness: Express Packages prepared and processed within 2 business days of receipt.

Quality: Turn-in documents processed IAW FEDEX PowerShip instructions.

Random sampling

Lot: The number of Express Packages shipped at the time of surveillance.

AQL: 90%

5.19.4 Maintain a logbook recording FEDEX tracking numbers.

Timeliness: Tracking numbers recorded daily in the logbook.

Quality: Tracking numbers maintained in the logbook IAW DA PAM 710-2-2 and local directives.

Random sampling

Lot: The number of FEDEX tracking numbers logged at the time of

5.19.4 Maintain source document files for FEDEX documentation.

Timeliness: Documents filed with no more than a 2 day backlog.

Quality: Documents filed IAW AR 710-2 and local directives.

Random sampling

Lot: The number of documents filed on the day of surveillance.

5.19.4 Submit daily summary transmittal and keep on file for verifying FEDEX billing invoices.

Timeliness: Transmittals submitted daily.

Quality: Summary transmittals submitted IAW FEDEX PowerShip instructions.

Random sampling

Lot: The number of transmittals

5.19.5 Perform a monthly Arms Room inventory.

Timeliness: Arms Room inventory completed by the end of the last business day of the month.

Quality: Conduct inventory of all CCI and sensitive equipment IAW AR 710- 2, AR 735-5, and DA PAM 710-2-1.

Surveillance activity checklist

Lot: Inspect all items listed on the most recent inventory at the time of

AQL: 100 %

Process turn-ins for small arms.

Timeliness: Turn-ins of small arms processed and excess reported within 4 duty hours of receipt.

Quality: Turn-ins of small arms processed IAW AR 710-2 and local directives.

Surveillance activity checklist

Lot: Inspect all small arms turn-in documents processed at the time of surveillance.

AQL: 100%

5.19.5 Receive sensitive/special controlled items (i.e. rifles, carbines, machine guns, pistols, fire control equipment, missile training equipment, night vision goggles, devices, and unclassified/classified COMSEC material).

Timeliness: Receipts processed the same day items are received.

Quality: Receipt documents processed

IAW AR 710-2, DA PAM 710-2-1, AR

190-11, and local directives.

Surveillance activity report.

Lot: Inspect all sensitive/special controlled item receipt documents processed at the time of surveillance.

AQL: 100%

5.19.5 Provide Packing and Crating services of shipments of weapons and COMSEC items.

Timeliness: Turn-in items packaged within 1 business day

Quality: Turn-in items packaged IAW DA PAM 710-2-2 and local directives.

Random sampling

Lot: The number of documents

Ensure that serial numbers for sensitive items are recorded on turn-in documents.

Timeliness: Turn-in documents screened within 1 business day.

Quality: Turn-in documents processed IAW ADSM-18-LIY-AJT-ZZZ-EM and local directives.

Random sampling

Lot: The number of sensitive item turn-ins processed at the time of surveillance.

Provide Packing and Crating services.

Timeliness: Shipments processed within 2 business days of receiving shipping instructions.

Quality: Shipments processed IAW instructions received from the NICP.

Random sampling

Lot: The number of shipment documents

Process turn-in documents.

Timeliness: Turn-in documents processed within 1 business day of receipt.

Quality: Turn-in documents processed

IAW AR 710-2, DA PAM 710-2-1, DA

PAM 710-2-2, and local directives.

Random sampling

Lot: The number of turn-in documents

5.19.6 Perform care of supply in storage (COSIS).

Timeliness: Perform required inspections that identify discrepant packaging within the required cyclic times or by the Stock Readiness Program.

Quality: IAW Stock Readiness Program Business Rules, AR 710-2, AR 740-3, DA

PAM 700-32, DODM 4140.27, MIL-STD-

2073-1, and local directives.

Random sampling

Lot: Number of COSIS inspections performed within the established timeframes.

AQL: 95%

5.19.6.1 Determine crating and packaging requirements for storage.

Timeliness: Determination made the same day received.

Quality: Determination made IAW Stock Readiness Program Business Rules, AR 740-3, 2 MIL-STD-2073-1, DA PAM 700-32, and local directives.

Random sampling

Lot: The number of determinations completed documents at the time of

5.19.6.1 Package turn-ins for redirect to DLADS or to depot.

Timeliness: Turn-in items packaged within 1 business day.

Quality: Turn-in items packaged IAW

MIL-STD-2073-1, DA PAM 700-32, AR

740-3, and local directives.

Random sampling

Lot: The number of documents

5.19.8 Perform repairs and scheduled preventive maintenance on Supply Division’s forklift fleet and associated equipment.

Timeliness: Repairs and scheduled preventive maintenance actions performed daily.

Quality: Repairs and scheduled preventive maintenance actions performed IAW local SOPs.

Random sampling

Lot: The number of PM actions performed at the time of surveillance.

Prepare and process DA form 2407 (work orders) for vehicle/equipment repair.

Timeliness: DA form 2407’s prepared for vehicles and equipment by COB next business day.

Quality: DA form 2407’s prepared for vehicles and equipment IAW AR 710-2.

Random sampling

Lot: The number of DA 2407’s processed

Report excess CL VII vehicles, trailers and construction equipment.

Timeliness: Excess CL VII items reported within 1 business day of report of excess.

Quality: Excess CL VII items reported and kept in a suspense file until disposition instructions are received IAW LIS Manual ADSM-18-LIY-AJT-ZZZ-

EM.

Surveillance activity checklist

Lot: Inspect all CL VII items reported at the time of surveillance.

AQL 90%

HAZARDOUS MATERIAL (HAZMAT) RESERVED

FUEL OPERATIONS - RESERVED

AMMUNITION SUPPLY SERVICES - RESERVED

FOOD SERVICE EQUIPMENT - RESERVED