Appendix B- BEN Monthly Site Review~1.pdf
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- Attached to
- BEN Case Management System
- Solicitation number
- 90DETR-S3794
- Issued by
- Churchill County, Nevada
About this file
This is a Monthly Site Review form used by the Nevada Department of Employment, Training and Rehabilitation's Business Enterprises of Nevada (BEN) program to evaluate the operations and compliance of blind and visually impaired food service and vending business operators. The form documents performance across six evaluation categories: Food Quality/Protection, Personnel, Sanitation, Management, Cleanliness, and Customer Service, with a cumulative scoring system that classifies operators as GREEN (92 points and above), YELLOW (above 80 to below 92), or RED (80 and below). The form serves as a standardized assessment tool to be completed during monthly site visits, capturing facility conditions ranging from food temperature maintenance and product storage to equipment cleanliness, staff hygiene practices, and customer service quality. The review generates a final score achieved by dividing total awarded points by total possible points, with adjustments made for businesses lacking specific equipment listed on the evaluation criteria. Site visit dates, operator signatures, Business Enterprise Officer recommendations, and host agency contact information are documented on the form.
This document functions as the operational performance metric tool referenced in the BEN Case Management System RFP, which seeks a web-based SaaS platform to digitize and standardize these monthly site review processes statewide. The form demonstrates the current paper-based or manual data collection methodology that the proposed case management system would replace with digital workflow tracking, real-time site review documentation capabilities, and automated reporting features. The monthly review assessment directly supports program oversight, operator compliance monitoring, and performance-based business enterprise management across Churchill County and statewide BEN operations.
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Text version
BUSINESS ENTERPRISES OF NEVADA PROGRAM
Monthly Site Visit 3/13/2025
BUSINESS ENTERPRISES OF NEVADA MONTHLY OPERATIONS REVIEW
LOCATION__________________________________ BEN #________________ DATE____________________
OPERATOR _________________________________ FOLLOW-UP DATE___________________________________
I. FOOD QUALITY/PROTECTION Value Award V. CLEANLINESS Value Award
1. Hot Food 135º Minimum 29. Entryway / Counters
2. Cold food 32º to 41º 30. Sandwich Bar / Sneeze guard(s)
3. Frozen Food 0º 31. Grill / Range / Oven / Hot Plate
4. Food Thawed and Stored Properly 32. Fryer(s) / Steam table
5. All Products Labeled, Dated, Rotated 33. Merchandiser(s) / Refrigerator(s)
6. Products Within Shelf Life 34. Freezer(s)
7. Thermometers in Refrigerator/Freezers 35. Ice Dispenser & Machine
8. Pocket Thermometer Available/Used 36. Beverage Equipment
9. Proper Handling of food 37. Cash Register(s)
10. Toxic Materials/Cleaning Compounds Properly Used and Stored
38. Food Warmer(s) / Microwave Oven(s)
Total for Section I 39. Convection Oven/Toaster(s) II. PERSONNEL 40. Vent hood & Filters
11. Hand Washing, and gloves in use 41. Utensils, Pots, Pans
42. Cutting Board(s) / Sink(s)
12. Appearance/Clothing/Aprons Neat and Clean 43. Mop & Bucket & Storage Area Clean &
Maintained, Mops hung
13. Hats/Hairnets or other appropriate hair restraint worn
44. Hand Soap & Towel Dispensers
45. Food Processor and Slicer(s)
14. “Employee must wash hands” signage posted 46. Popcorn Popper
47. Can Opener (gear and blade)
Total for Section II 48. Candy / Chip Racks III. SANITATION 49. Light Fixtures / Shields
15. Clean Cloths, Sanitizer/Cleaner/Rinse 50. Floors / Baseboards
16. Proper Dispensing of Cups, Lip Enclosed 51. Ceiling / Walls, Tables and Chairs
17. Proper Dispensing of Single Serve Item 52. CO2 container properly secured
18. Insect and Rodent Control Maintained Total for Section V
19. Storage Area and Shelves (6” off ground) VI. CUSTOMER SERVICE
20. Waste Containers Clean/Odor Free 53. Speed of Service
21. 3 Compartment Sink Wash/Rinse/Sanitize Sanitizer at proper concentration
54. Staff friendly, helpful and knowledgeable
22. Trash-Proper Storage and Removal 55. Smiles & Greetings Total for Section III 56. Shopping environment clean and attractive IV. MANAGEMENT Total for Section VI
23. Merchandise Display Professional TOTAL POSSIBLE POINTS
24. Menu Board Clean/Prices Current FINAL SCORE ACHIEVED
25. Product Variety Operator’s requests:
26. State & Local Business License Displayed
27. Food Service Certificates Posted/Current
28. BEN License/Required Posters Displayed Total for Section IV If the business does not have the equipment listed, the value is subtracted from the possible total. The final score is achieved by dividing the awarded total by the possible total. If the item is not evaluated, change the value to 0 and award 0.
BEO’s recommendations:
Host Agency contact name:
Host Agency comments:
OPERATOR SIGNATURE BUSINESS ENTERPRISE OFFICER SIGNATURE
RATINGS SCALE:
92 and Above …………………………… GREEN Above 80 to below 92 …………………..… YELLOW 80 and Below …………………………… RED
| BUSINESS ENTERPRISES OF NEVADA MONTHLY OPERATIONS REVIEW |
| V. CLEANLINESS |
| I. FOOD QUALITY/PROTECTION |
| Total for Section IV |
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