USDA_FSA_IDIQ_Task_Area_13_Labor_Category_Listing.xlsx
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TA-13 Labor Categories
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TA-14
| TA13-Geographic Information Systems (GIS) Services | |
| Labor Category Position Name | Labor Category Position Description |
| Application Architect II | Evaluate applications development needs and apply technical principles and concepts to develop business solutions, analyze procedures and data to develop logical solutions to complex applications programming problems, recommend, design, and develop complex applications and supporting hardware and software, perform complex application analysis design and development duties. Evaluate, test, implement, and support new operating systems and hardware, evaluate application development practices and create development standards, policies, and procedures. Commensurate experience and education. Possess 4 to 6 years of experience in a related field. |
| Application Architect III | Create application design standards, conduct meetings with customers and transform requirements into effective applications, monitor quality assurance and security procedures for business applications, ensure application design and development policies are adhered to, independently perform complex application development/programming analysis, provide detailed design and specification documentation for all applications and databases. Develop and maintain database standards, provide project management, oversight, leadership, and support, represent Information Technology at advisory and user group meetings, verify stability, interoperability, portability, security, and scalability of application architecture, install, research, test, and verify proper functioning of software updates, research new features, software, and tools, generate documentation for staff and training. . Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Application Engineer I | Analyze functional business applications and design specifications for functional activities. Translate detailed design into application systems. Test, debug, and refine applications to produce the required product. Prepare required documentation, including both program-level and user-level documentation. Enhance applications to improve performance and add functionality. Provide technical direction to engineers to ensure program deadlines are met. Possess 0 to 2 years of experience in a related field. |
| Application Engineer II | Analyze and study complex system requirements. Design software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manage software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools. Estimate software development costs and schedule. Review existing programs and assist in making refinements, reducing operating time, and improving current techniques. Supervise software configuration management. Possess 4 to 6 years of experience in a related field. |
| Application Programmer I | Assist with the analysis of information requirements. Aid in the evaluation of problems with workflow, organization, and planning and help in the development of appropriate corrective action. Possess 0 to 2 years of experience in a related field. |
| Application Programmer II | Participate in the design of software tools and subsystems to support reuse and domain analysis. Assist Applications Engineer and Applications Programmer to interpret software requirements and design specifications to code, and integrate and test software components. Possess 4 to 6 years of experience in a related field. |
| Application Programmer III | Analyze functional business applications and design specifications for functional areas such as finance, accounting, personnel, manpower, logistics, and contracts. Develop block diagrams and logic flow charts. Translate detailed design into computer software. Test, debug, and refine the computer software to produce the required product. Prepare required documentation, including both program-level and user-level documentation. Enhance software to reduce operating time or improve efficiency. Provide technical direction to programmers to ensure program deadlines are met. Experience in information system design, including application programming on large-scale DBMS and the development of complex software to satisfy design objectives. Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Application Systems Analyst | Provide analysis and design of business systems for different applications such as: financial, accounting, human resources, and other enterprise systems. Handle test scripts and service requirements; work closely with end users on project development and implementation. Analysts should have a working knowledge of relational database environments, structured analysis, data modeling, information engineering, mathematical model building, sampling, and cost accounting to plan the system. Specify the inputs to be accessed by the system, design the processing steps, and format the output to meet the users’ needs. Prepare cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible. Possess excellent verbal and written communications skills. |
| Business Analyst | Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. |
| Communications Network Manager | Evaluate communication hardware and software, troubleshoot local, metropolitan, and wide area networks (LAN/MAN/WAN) and other network related problems; provide technical expertise for performance and configuration of networks. Perform general LAN/MAN/WAN administration; provide technical leadership in the integration and test of complex large-scale computer integrated networks. Schedule conversions and cutovers. Oversee network control center. Supervise maintenance of systems. Coordinate with all responsible users and sites. Supervise staff. |
| Communications Software Specialist | Analyze network and computer communications software characteristics and recommend software procurement, removals, and modifications. Add, delete, and modify as required, host, terminal, and network devices in light of discerned software needs/problems. Assist and coordinate with communications network specialists in the area of communications software. |
| Computer Scientist | Act as a senior consultant in complex or mission critical client requirements. Develop, modify, and apply computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participate in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation. |
| Computer Systems Analyst I | Analyze information requirements. Evaluate analytically and systematically problems of workflow, organization, and planning and assists Senior Computer Systems Analyst and Computer Systems Analyst develop appropriate corrective action. Help develop plans for automated information systems from project inception to conclusion. Define the problem, and develop system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Under the supervision of a Senior Computer Systems Analyst or a Computer Systems Analyst, coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. Possess 0 to 2 years of experience in a related field. |
| Computer Systems Analyst II | Analyze and develop computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develop plans for automated information systems from project inception to conclusion. Analyze user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, and analyze proposed system modifications, upgrades and new COTS. Analyze the problem and the information to be processed. Define the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. Possess 4 to 6 years of experience in a related field. |
| Computer Systems Analyst III | Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Coordinate with the Project and/or Program Manager to ensure problem solution and user satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Configuration Management Specialist | Provide configuration management planning. Describe provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulate the change process so that only approved and validated changes are incorporated into product documents and related software. |
| Data Architect II | Design and build relational databases for data storage or processing. Develop strategies for warehouse implementation, data acquisition, and archive recovery. Clean and maintain the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Possess 4 to 6 years of experience in a related field. |
| Data Architect III | Design and builds relational databases for data storage or processing. Develop strategies for warehouse implementation, data acquisition, and archive recovery. Clean and maintain the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Provide direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Data Entry Clerk | Perform data entry via on-line data terminal, key-to-tape, key-to-disk, or similar device. Verify data entered, where applicable |
| Data Scientist I | Perform tasks with advanced hardware, software, and techniques to develop computational algorithms and statistical methods that find patterns and relationships in large volumes of data. Using agile methodology design and develop big data implementations utilizing full-text search technologies and unstructured text analysis/Natural Language Processing. Engage users, working with both internal and external customers to locate and analyze data in order to derive new insights. Develop and write openly released code. Collaborate with engineers to implement and deploy scalable solutions, research best practices, conducting experiments, and collaborating with industry leaders. Possess 0 to 2 years of experience in a related field. |
| Data Scientist II | Research, design and implement cutting edge algorithms, develop models and algorithms that drive innovation throughout the current processes and procedures. Conduct advanced statistical analysis to provide actionable insights, identify trends, and measure performance, build learning systems that monitor data flows and react to changes in agency preferences, network constraints, and business objectives, collaborate with engineers to implement and deploy scalable solutions, research best practices, conducting experiments, and collaborating with industry leaders. Possess 4 to 6 years of experience in a related field. |
| Data Scientist III | Research, design and implement cutting edge algorithms, develop models and algorithms that drive innovation throughout the current processes and procedures. Conduct advanced statistical analysis to provide actionable insights, identify trends, and measure performance, build learning systems that monitor data flows and react to changes in agency preferences, network constraints, and business objectives, collaborate with engineers to implement and deploy scalable solutions, research best practices, conducting experiments, and collaborating with industry leaders. Advising on continually improving data governance; introducing and coaching on data management and analytics industry best practices;, consolidating disparate databases, formats, and sources, developing adaptable analytics solutions, and designing complex logical and physical databases. Develop Extract Transform & Load (ETL) processes, improve data collection, cleansing, storage, and retrieval processes, and assist with the transition of current automated data management processes. Provide direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Data Standardization Specialist | Provide technical support in the evaluation of prime object names, data elements, and other objects. Evaluate proposed objects and their attributes. Ensure that proposed object definitions are clear, concise, technically correct, and that they represent singular concepts. Ensure that the values of object attributes and domains are accurate and correct. Ensure that the proposed objects are consistent with data and process models. |
| Database Administrator | Analyze database requirements of assigned projects. Analyze and determine information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Apply knowledge of database management systems to coordinate maintenance and changes to databases. Test and implement changes or new database designs. Write logical and physical database descriptions, including location, space, access method, and security requirements. Provide direction to programmers and analysts as required to affect changes to database management systems. Provide answers to database questions. Knowledge of and ability to monitor databases and to analyze and organize data and apply new technology designs and programs. |
| Database Management Specialist | Provide administrative support specifically dedicated to the requirements of the project team. Perform data entry, queries data research and reports generation activities. Knowledge of relational database environment. |
| Database Specialist | Evaluate and recommend available DBMS products to meet user requirements. Determine file organization, indexing methods, and security procedures for specific user application. Commensurate experience and education. |
| Disaster Recovery Specialist | Previous experience in business recovery or disaster recovery planning required. General knowledge of business processes, management structures, and technology programs/platforms are preferred. Strong verbal and written communications skills are desirable. Provide support in the development of a government agencies emergency management and business recovery plans; perform functions pertaining to the agencies business risk assessments; review and develop business recovery strategies; draft procedures for identifying failures and invoking contingency plans; create response procedures and identifying communications channels; communicate with various response teams during testing and actual execution of recovery procedures. Support the design, development, installation, implementation and administration of backup solutions. Make recommendations to the user community and the operations group on system enhancements. |
| Electronic Data Interchange (EDI) Specialist | Analyze, design, and develop specifications for enhancements and extensions with Electronic Data Interchange (EDI) application interfaces and maps. Coordinate EDI testing and trading partner implementation initiatives. Provide support for EDI database analysis, design, and operations. Establish and maintain communications within organization and with partners. Conduct and manage product evaluations. Provide product installation, configuration, and training. Perform systems maintenance to update records, specifications, and operating procedures of partner systems. Maintain EDI account transaction activities. |
| Enterprise Architect II | Review, analyze, and evaluate ideas, projects and opportunities to develop new products, new technologies and business models for the business segments, collaborate across business segments to find opportunities for and showcase ideas in an innovating and emerging business pipeline, create business architecture models demonstrating how products, operations and systems interoperate within the organization. Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement. Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement, ensure solutions developed across organization are aligned to enterprise architecture standards and principles. Possess 4 to 6 years of experience in a related field. |
| Enterprise Architect III | Review, analyze, and evaluate ideas, projects and opportunities to develop new products, new technologies and business models for the business segments, collaborate across business segments to find opportunities for and showcase ideas in an innovating and emerging business pipeline, create business architecture models demonstrating how products, operations and systems interoperate within the organization. Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement, ensure solutions developed across organization are aligned to enterprise architecture standards and principles, leverage common solutions and services, and meet financial targets (cost and benefits), provide overall direction, guidance and definition of business architecture to effectively support business strategy. Lead senior management through the development of a business architecture plan, evaluate and present information that will facilitate effective and timely decision-making through written and oral communication materials that effectively summarize findings with recommendations. Leads the effort to identify and document capability and initiative needs and strategic prioritization into business architecture deliverables, provide architectural oversight of projects; ensure requirements are in alignment with business strategies and business architecture roadmap/framework. Acts as a subject matter expert in the development of business architecture framework development, tool suite selection and design and methodology development. Provide direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Enterprise Communications/Network Manager | Adapt functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Enterprise resource planning and management processes, include but are not limited to: knowledge management, investment analysis, data warehousing, ecommerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination. |
| Extract, Transform and Load (ETL) Developer I | Ensures that the goals of the business with regards to data management are met. Design and implement a plan for all types of data movement or modifications requested and approved by management. Possess intimate knowledge of the database schema and the data itself. Has a full understanding of each step in the ETL process and can write ETL programs with scripts, packages, mappings, etc. (depending on the tool). Performs analysis, development, QA, implementation, monitoring and administration of the ETL process. Works under general supervision. Possess 0 to 2 years of experience in a related field. |
| Extract, Transform and Load (ETL) Developer II | Ensures that the goals of the business with regards to data management are met. Design and implement a plan for all types of data movement or modifications requested and approved by management. Possess intimate knowledge of the database schema and the data itself. Has a full understanding of each step in the ETL process and can write ETL programs with scripts, packages, mappings, etc. (depending on the tool). Performs analysis, development, QA, implementation, monitoring and administration of the ETL process. Works under general supervision. Possess 6 to 8 years of experience in a related field. |
| Extract, Transform and Load (ETL) Developer III | Coordinate with management and subordinates to implement ETL procedures for all new projects and maintain effective awareness of all production activities according to required standards and provide support to all existing applications. Collaborate with Metadata Manager and perform tests and provide update to all ETL activities within schedule and provide support to all large data volumes and assist in data processing. Document all technical and system specifications documents for all ETL processes and perform unit tests on all processes and prepare required programs and scripts. Analyze and interpret all complex data on all target systems and analyze and provide resolutions to all data issues and coordinate with data analyst to validate all requirements, perform interviews with all users and developers. Perform tests and validate all data flows and prepare all ETL processes according to business requirements and incorporate all business requirements into all design specifications. Develop all data warehouse models and prepare reports for integration into systems and draft all ETL scripts and prepare required reports for all end users. Perform root cause analysis on all processes and resolve all production issues and validate all data and perform routine tests on databases and provide support to all ETL applications. Develop and perform tests on all ETL codes for system data and analyze all data and design all data mapping techniques for all data models in systems. Provide support to all ETL schedule and maintain compliance to same and develop and maintain various standards to perform ETL codes and maintain an effective project life cycle on all ETL processes. Document all test procedures for systems and processes and coordinate with business analysts and users to resolve all requirement issues and maintain quality for same. Monitor all business requirements and validate all designs and schedule all ETL processes and prepare documents for all data flow diagrams. May direct and lead others. Reports to a manager or head of a unit/department. Possess 8 to 10 years of experience in a related field. |
| Functional Analyst | Analyze user needs to determine functional and cross-functional requirements. Perform functional allocation to identify required tasks and their interrelationships. Identify resources required for each task. |
| Geographic Information System (GIS) Specialist | Develop, maintain and update Geographic Information System (GIS) databases; obtain data from city, state, federal and private sources; receive and review maps, land parcel records and engineering documents. Identify pertinent GIS information and convert data into proper GIS formats. Ensure accuracy and completeness; enter data into databases; and update essential GIS layers and databases. Create a variety of maps and GIS related documents. Provide expertise in GIS hardware and software products. Provide technical support to GIS users. |
| Graphical User Interface Designer | Provide specialized expertise in the design and layout of graphical user interfaces, particularly, screen layouts and functionality for client-server applications (e.g. Microsoft Windows presentation screens). Conduct studies, testing and evaluation of screen prototypes for functionality, ease of use, efficiency, and accuracy. |
| Graphics Specialist | Conceptualize, design, and develop a wide variety of information materials (technical, promotional, informational), such as forms, labels, brochures, meeting and conference handouts, slides, posters, and other presentation aids. Design other visuals such as logos, mastheads, and illustrations for articles in technical manuals, health journals, and other publications using advanced desktop publishing, page layout, and/or typesetting software to design and develop high qualify textual and graphic compositions that communicate complex technical information. Develop systems for scheduling and tracking requests for graphics/artwork to insure timely and efficient completion of all work products. |
| Hardware Specialist - Information Technology | Review computer systems in terms of machine capabilities and man-machine interface. Prepare reports and studies concerning hardware. Prepare functional requirements and specifications for hardware acquisitions. Ensure that problems have been properly identified and solutions will satisfy the user's requirements. |
| Imaging Specialist/Technician I | Digitize images into databases for preservation and enhancement by imaging software. Use hardware and software to fine-tune original digital image for color and resolution and perform quality assurance. Store digital image files on various digital media. Maintain records of workflow, image creation and storage of digital files. Possess a minimum of 0 to 2 years of demonstrated professional experience. |
| Imaging Specialist/Technician II | Digitize images into databases for preservation and enhancement by imaging software. Use hardware and software to fine-tune original digital image for color and resolution and perform quality assurance. Store digital image files on various digital media. Maintain records of workflow, image creation and storage of digital files. Develop procedures for programming and execution of software to manipulate digital images. Possess 4 to 6 years of experience in a related field. |
| Imaging Specialist/Technician III | Digitize images into databases for preservation and enhancement by imaging software. Use hardware and software to fine-tune original digital image for color and resolution and perform quality assurance. Store digital image files on various digital media. Maintain records of workflow, image creation and storage of digital files. Develop procedures for programming and execution of software to manipulate digital images. Provide highly technical and specialized solutions to complex imaging problems. Perform analyses, studies, and reports related to imaging. Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Information Architect II | Assess an existing site/ property for usefulness, usability, and visual design, content and branding. Prepare, conduct, and analyze behavioral in-context research events; conduct meetings and prepare notes to analyze stakeholder interviews to understand key success factors for a project or task; execute participatory requirements gathering sessions and participate in debrief sessions; create feature lists from sessions. Analyze, synthesize, and organize research data into meaningful themes, categories, and visually compelling framework and behavioral models; identify opportunities to create business value and improve the user experience, based on research; organize opportunities into visually compelling matrices or maps, provide recommendations to the client/ internal team based on findings. Utilize low-fidelity, medium-fidelity, and high-fidelity prototypes across the different stages of the design process, develop identities/ segmentations based on research findings (with guidance and oversight), create engaging scenarios that describe how user profile/ personas would interact with the design solution to accomplish Agency goals. Possess 4 to 6 years of experience in a related field. |
| Information Architect III | Assess an existing site/ property for usefulness, usability, and visual design, content and branding. Prepare, conduct, and analyze behavioral in-context research events; conduct meetings and prepare notes to analyze stakeholder interviews to understand key success factors for a project or task; execute participatory requirements gathering sessions and participate in debrief sessions; create feature lists from sessions. Analyze, synthesize, and organize research data into meaningful themes, categories, and visually compelling framework and behavioral models; identify opportunities to create business value and improve the user experience, based on research; organize opportunities into visually compelling matrices or maps, provide recommendations to the client/ internal team based on findings. Utilize low-fidelity, medium-fidelity, and high-fidelity prototypes across the different stages of the design process, develop identities/ segmentations based on research findings (with guidance and oversight), create engaging scenarios that describe how user profile/ personas would interact with the design solution to accomplish Agency goals. Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Information Engineer I | Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Apply, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Assist in establishing standards for information systems procedures. Develop and apply organization-wide information models for use in designing and building integrated, shared software and database management systems and data warehouses. Construct sound, logical business improvement opportunities consistent with corporate Information Management guiding principles, cost savings, and open system architecture objectives. Possess a minimum of 0 to 2 years of demonstrated professional experience. |
| Information Engineer II | Apply an enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise. Develop analytical and computational techniques and methodology for problem solutions. Perform enterprise wide strategic systems planning, business information planning, business and analysis. Perform process and data modeling in support of the planning and analysis efforts using both manual and automated tools; such as Integrated Computer-Aided Software Engineering tools. Apply reverse engineering and re-engineering disciplines to develop migration strategic and planning documents. Provide technical guidance in software engineering techniques and automated support tools. Possess 4 to 6 years of experience in a related field. |
| Information Resource Management Analyst | Ensures problem resolution and customer satisfaction for individual task orders. Perform technical and administrative efforts for tasks, including review of work products for correctness, compliance with industry-accepted standards, federal government legislative and regulatory requirements and user standards specified in task orders. Develop requirements of IT product/service (including specifications, feasibility studies, requirement analysis, etc.) from inception to conclusion on simple to complex projects. |
| Information Systems Training Specialist | Provide support for coordinating, developing, and delivering computer-related training to the user community. Provide second level support and coordinate training with help desks. Provide standards, services, and guidance on IT related training programs that are designed to enable government agency personnel to use information technologies and systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address specific agency needs. Possess thorough knowledge of appropriate hardware and software (ex. - PCs, Microsoft (MS) Windows, MS Office, and applications such as from SAP and Peoplesoft). Understand computer functions and related technical terminology and how they are applied in everyday business situations. Possess exceptional interpersonal skills and superior oral and written communication skills. |
| Infrastructure Architect II | Architect, converge and optimize the Agency next-generation infrastructure capabilities (servers, storage, middleware, runtime, OS, application platforms, cloud, virtualization, services, and databases) with target state, transition states and baseline architectures by creating implementation roadmap with interdependencies and execution sequences. Provide oversight, hands on design and implementation support during execution time for multiple concurrent initiatives and perform architecture transformation and change management activities on servers, storage, middleware, runtime, OS, application platforms, cloud, virtualization, services, and databases capabilities. Pragmatically apply and comply with industry standards and processes, such as FEA, TOGAF, IEC 25010, SSAE-16, OWASP, ISAE – 3402, NIST, ITIL, ISO 27001, ISO 27002, CMMi, COBIT and COSO. Provides expertise in designing Windows/Linux server; Oracle, MS SQL, and MySQL databases servers; IIS, Apache, WebLogic servers; SOA, IAM and BPN platform; CDN and Media servers; NAS, SAN and media storages; Hadoop, Hive, Cassandra, Open Compute Project architecture, and NoSQL capabilities to achieve reliable, scalable, and distributed computing and data storage. Design and deploys X509, private keys, Lightweight Directory Access Protocol (LDAP), Security Assertion Markup Language (SAML), oAuth, TLS, and the Agency’s encryption standards to provide secure access to customers and internal staff. Possess 4 to 6 years of experience in a related field. |
| Infrastructure Architect III | Architect, converge and optimize the Agency next-generation infrastructure capabilities (servers, storage, middleware, runtime, OS, application platforms, cloud, virtualization, services, and databases) with target state, transition states and baseline architectures by creating implementation roadmap with interdependencies and execution sequences. Provide oversight, hands on design and implementation support during execution time for multiple concurrent initiatives and perform architecture transformation and change management activities on servers, storage, middleware, runtime, OS, application platforms, cloud, virtualization, services, and databases capabilities. Designs and implements device architecture and advancing infrastructure capabilities such as small cell, DAS, IoT, Context Aware, beacon, cloud, sensor network, NFC, RFID, and Bluetooth. Creating solutions with considerations around gaps and risks, including the effective engagement of critical stakeholders, evaluating options (features, benefits, functionality, factored on return on investment (ROI), total cost of ownership (TCO), risk, time to market, and the broader Agency enterprise alignment context, and subsequently presenting, educating, and guiding the business units in making better investment decisions. Conceptualize technology implementations in terms of business outcomes to stakeholders. Expert in designing implementation solutions to deliver expected business outcomes applying cloud (SaaS, PaaS and IaaS) capabilities. . Provide daily supervision and direction to staff. Possess 8 to 10 years of experience in a related field. |
| IT Operations Manager | Manages resources across IT Operations on a daily basis based on client priority, ITIL best practices, O&M responsibilities and continual improvement plans. On a daily basis, manages customer interactions and expectations by communicating O&M and SLA status, critical ticket status and remediation activities, and task actions. Initiates and plans IT Operations tasks and manages execution by controlling scope, budget, schedule, quality, risk, customer satisfaction in accordance with the contract requirements. Initiates and advocates activities that enhance IT Operations team performance in accordance with ITIL best practices for Service Desk and IT Operations. Manages and supports team members’ professional development by mentoring team members and providing feedback on performance. Provides technical leadership to the team to ensure appropriate resources and approaches are utilized to address incidents / outages and technology improvement plans. Ensures reporting is sufficient to control and improve IT operations, including managing SLAs, capacity planning, root cause analysis on top trouble tickets, and after actions completed for incidents and outages. Participates in program reviews. |
| Network Management Specialist | Provide support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks. Provide support in responding to system user requests for assistance. Provide support for on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operation of systems and programs. Provide support to: install and provide basic support for approved PC software; perform upgrades to all computer platforms, train office staff on computers, maintain logs and inventory of equipment repairs, assist in administering all computer platforms as directed and assist in resolving any operations problems. Support the agency LAN Administrator with server maintenance and administration. Require general knowledge of network products including, but not limited to, Novell, CISCO, and UNIX. |
| Operations Research Analyst | Analyze information obtained from management in order to conceptualize and define operational problems. Collaborate with senior managers and decision-makers to identify and solve a variety of problems, and to clarify management objectives. Define data requirements; then gather and validate information, applying judgment and statistical tests. Design, conduct, and evaluate experimental operational models in cases where models cannot be developed from existing data. |
| Principal Information Engineer | Provide expert analysis of complex information technology related problems and, when applicable, the application of modern data collection, storage, manipulation and reporting techniques to solving those problems. Prepare technical reports identifying results of technical studies and makes recommendations on appropriate actions to take. |
| Principal Systems Architect | Establish system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Design architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensure these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and ISO reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of information management solution of the application platform, across the Application Program Interface (API), and the external environment/software application. Ensure that the common operating environment is compliant with the Agency enterprise architecture and applicable reference models. Evaluate analytically and systematically problems of workflows, organization, and planning and develop appropriate corrective action. Provide daily supervision and direction to staff. |
| Program Analyst | Provide analytical consultative services required to administer programs throughout all phases of business requirements analysis, software design, system and performance testing, and implementation. Analyze and review budget, schedule, and other program resources. Identify resource shortfalls and make corrective recommendations. Participate in analysis sessions to provide program requirements. Review the business and system, software and system integration requirements to ensure the requirements meet the program needs. Consider alternatives and develop recommendations. Identify, communicate and resolve risks. Identify and resolve issues to eliminate or mitigate the occurrence of consequences that may impact the success of the project. Research and analyze resource material. Monitor system tests; reviews test results; identify project issues. |
| Program Manager | Serve as the program manager typically responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations. Provide overall direction of program activities. Manage and maintain contractor interface with the senior levels of the customer’s organization. Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations. Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks, and assume the initiative and provide support to marketing personnel in identifying and acquiring potential business. |
| Project Control Specialist | Direct all financial management and administrative activities, such as budgeting, manpower and resource planning and financial reporting. Perform complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues, which would require a report and recommend solutions. Develop work breakdown structures, prepare charts, tables, graphs, and diagrams to assist in analyzing problems. Provide daily supervision and direction to staff. |
| Project Leader | Consult in a specific functional area of project. Support the development of work plans to fulfill government requirements. Support formulation of milestone schedules or other documented plans. Commensurate education and experience. |
| Project Manager I | Typically oversee all aspects of the project, leading a team on large projects or a significant segment of large and complex projects. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources. Possess 0 to 2 years of experience in a related field. |
| Project Manager II | Typically oversee all aspects of the project, leading a team on large projects or a significant segment of large and complex projects. Analyze new and complex project related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources. Possess 4 to 6 years of experience in a related field. |
| Project Manager III | Typically oversee all aspects of the project, leading a team on large projects or a significant segment of large and complex projects. Analyze new and complex project related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources. Commensurate experience and education for the specific level. Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Quality Assurance Analyst | Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, review of program documentation to assure government standards/requirements are adhered to, and for progress in accordance with schedules. Coordinate with the Project Manager and/or Quality Assurance Manager to ensure that problems are solved to the user’s satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. |
| Quality Assurance Manager | Establish and maintain a process for evaluating software and associated documentation. Determine the resources required for quality control. Maintain the level of quality throughout the software life cycle. Conduct formal and informal reviews at pre-determined points throughout the development life cycle. Provide daily supervision and direction to support staff. |
| Quality Assurance Specialist | Develop and implement quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a large computer-based organization. Develop and define major and minor characteristics of quality including quality metrics and scoring parameters and determines requisite quality control resources for an actual task order. Establish and maintain a process for evaluating hardware, software, and associated documentation and/or assist in the evaluation. Conduct and/or participate in formal and informal reviews at pre-determined points throughout the development life cycle. |
| Researcher I | Follow established protocols or procedures to conduct a variety of complex and independent investigations in the planning, development, and implementation of original experimental procedures within the overall scope of the research project. Collect, analyze and report on experimental data; create and maintain accurate and timely records of test results and protocol design; assist in the publication of research findings; perform computer data analysis; instruct and assist students and laboratory staff; participate in meetings with Principle Investigator to evaluate and interpret the validity of data and evaluate laboratory procedures; monitor lab expenses and assists with budgetary responsibilities; and write protocols of committee approval. Design experimental procedures/protocols; statistical analysis of data; prepare progress reports and presentations. Possess a minimum of 0 to 2 years of experience in a related field. |
| Researcher II | Follow established protocols or procedures to conduct a variety of complex and independent investigations in the planning, development, and implementation of original experimental procedures within the overall scope of the research project. Collect, analyze and report on experimental data; create and maintain accurate and timely records of test results and protocol design; assist in the publication of research findings; perform computer data analysis; instruct and assist students and laboratory staff; participate in meetings with Principle Investigator to evaluate and interpret the validity of data and evaluate laboratory procedures; monitor lab expenses and assists with budgetary responsibilities; and write protocols of committee approval. Design experimental procedures/protocols; statistical analysis of data; prepare progress reports and presentations. Possess a minimum of 4 to 6 years of experience in a related field. |
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