USDA_FSA_IDIQ_Task_Area_07_Labor_Category_Listing.xlsx
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- AG-3151-S-16-0008
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TA-7 Labor Categories
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TA-08
| TA07-IT Operations and Maintenance | |
| Labor Category Position Name | Labor Category Position Description |
| Administrative Assistant I | Provide administrative support specifically dedicated to the requirements of the project team. Plan and produce correspondence, reports, proposals, memos, and other documentation using a personal computer. Operate spreadsheet software such as Excel to produce finished documents. Proofread completed documents. Provide copying and production support as needed. Commensurate experience and education. Possess 0 to 2 years of experience in a related field. |
| Administrative Assistant II | Provide administrative support specifically dedicated to the requirements of the project team. Perform a wide range of clerical and administrative duties including, for example, typing, filing, and tracking of time records, word processing, dictation, and composition of correspondence. Commensurate experience and education. Possess 4 to 6 years of experience in a related field. |
| Application Architect II | Evaluate applications development needs and apply technical principles and concepts to develop business solutions, analyze procedures and data to develop logical solutions to complex applications programming problems, recommend, design, and develop complex applications and supporting hardware and software, perform complex application analysis design and development duties. Evaluate, test, implement, and support new operating systems and hardware, evaluate application development practices and create development standards, policies, and procedures. Commensurate experience and education. Possess 4 to 6 years of experience in a related field. |
| Application Architect III | Create application design standards, conduct meetings with customers and transform requirements into effective applications, monitor quality assurance and security procedures for business applications, ensure application design and development policies are adhered to, independently perform complex application development/programming analysis, provide detailed design and specification documentation for all applications and databases. Develop and maintain database standards, provide project management, oversight, leadership, and support, represent Information Technology at advisory and user group meetings, verify stability, interoperability, portability, security, and scalability of application architecture, install, research, test, and verify proper functioning of software updates, research new features, software, and tools, generate documentation for staff and training. . Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Application Engineer I | Analyze functional business applications and design specifications for functional activities. Translate detailed design into application systems. Test, debug, and refine applications to produce the required product. Prepare required documentation, including both program-level and user-level documentation. Enhance applications to improve performance and add functionality. Provide technical direction to engineers to ensure program deadlines are met. Possess 0 to 2 years of experience in a related field. |
| Application Engineer II | Analyze and study complex system requirements. Design software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manage software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools. Estimate software development costs and schedule. Review existing programs and assist in making refinements, reducing operating time, and improving current techniques. Supervise software configuration management. Possess 4 to 6 years of experience in a related field. |
| Application Programmer I | Assist with the analysis of information requirements. Aid in the evaluation of problems with workflow, organization, and planning and help in the development of appropriate corrective action. Possess 0 to 2 years of experience in a related field. |
| Application Programmer II | Participate in the design of software tools and subsystems to support reuse and domain analysis. Assist Applications Engineer and Applications Programmer to interpret software requirements and design specifications to code, and integrate and test software components. Possess 4 to 6 years of experience in a related field. |
| Application Programmer III | Analyze functional business applications and design specifications for functional areas such as finance, accounting, personnel, manpower, logistics, and contracts. Develop block diagrams and logic flow charts. Translate detailed design into computer software. Test, debug, and refine the computer software to produce the required product. Prepare required documentation, including both program-level and user-level documentation. Enhance software to reduce operating time or improve efficiency. Provide technical direction to programmers to ensure program deadlines are met. Experience in information system design, including application programming on large-scale DBMS and the development of complex software to satisfy design objectives. Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Application Systems Analyst | Provide analysis and design of business systems for different applications such as: financial, accounting, human resources, and other enterprise systems. Handle test scripts and service requirements; work closely with end users on project development and implementation. Analysts should have a working knowledge of relational database environments, structured analysis, data modeling, information engineering, mathematical model building, sampling, and cost accounting to plan the system. Specify the inputs to be accessed by the system, design the processing steps, and format the output to meet the users’ needs. Prepare cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible. Possess excellent verbal and written communications skills. |
| Business Analyst | Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. |
| Business Process Reengineering Specialist | Apply process improvement, reengineering methodologies, and internet related methodologies and principles to conduct process modernization projects. Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes. Support activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. May provide daily supervision and direction to other contractor business reengineering specialists and web architects. Commensurate education and experience. |
| Cognos Developer | Responsible for the design, development and deployment of multi-dimensional reports using the Cognos Business Intelligence solution. Create, enhance and maintain Framework Manager Models to support business requirements; design and develop complicated reports including sub-reports, graphical reports and well-formatted reports according to user requirements; design, implement and administer Cognos securities, train and support Cognos end users. |
| Communications Hardware Specialist | Analyze network and computer communications hardware characteristics and recommends equipment procurement, removals, and modifications. Add, delete, and modify, as required, host, terminal, and network devices. Assist and coordinate with communications network specialists in the area of communication software. Analyze and implement communications standards and protocols according to site requirements. |
| Communications Network Manager | Evaluate communication hardware and software, troubleshoot local, metropolitan, and wide area networks (LAN/MAN/WAN) and other network related problems; provide technical expertise for performance and configuration of networks. Perform general LAN/MAN/WAN administration; provide technical leadership in the integration and test of complex large-scale computer integrated networks. Schedule conversions and cutovers. Oversee network control center. Supervise maintenance of systems. Coordinate with all responsible users and sites. Supervise staff. |
| Communications Software Specialist | Analyze network and computer communications software characteristics and recommend software procurement, removals, and modifications. Add, delete, and modify as required, host, terminal, and network devices in light of discerned software needs/problems. Assist and coordinate with communications network specialists in the area of communications software. |
| Communications Specialist | Analyze network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommend procurement, removals, and modifications to network components. Design and optimize network topologies and site configurations. Plan installations, transitions, and cutovers of network components and capabilities. Coordinate requirements with users and suppliers. |
| Computer Data Librarian | Maintain library of media (tapes, diskettes, CD-ROMs, videos, CDs, cassettes) used to store record information or provide back-up for automatic data processing applications. Classify, catalog, and store items in accordance with standardized system. Issues media for processing on request. Maintain record of items received, stored, issued, and returned. Examine returned media for damage or excessive wear to determine if they need replacing. |
| Computer Scientist | Act as a senior consultant in complex or mission critical client requirements. Develop, modify, and apply computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participate in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation. |
| Computer Security Systems Specialist I | Analyze and defines security requirements for Multilevel Security (MLS) issues. Design, develop, engineer, and implement solutions to MLS requirements. Gather and organize technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the MLS arena. Perform risk analyses which also includes risk assessment. Possess 0 to 2 years of experience in a related field. |
| Computer Security Systems Specialist II | Analyze and defines security requirements for MLS issues. Design, develop, engineer, and implement solutions to MLS requirements. Guide effort to gather and organize technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the MLS arena. Perform risk analyses which also includes risk assessment. Develop security standards. Possess 4 to 6 years of experience in a related field. |
| Computer Security Systems Specialist III | Design, develop, engineer, and implement solutions to MLS requirements. Perform complex risk analyses which also include risk assessment. Establish and satisfy information assurance and security requirements based upon the analysis of user, policy, regulatory, and resource demands. Support customers at the highest levels in the development and implementation of doctrine and policies. Apply know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Perform analysis, design, and development of security features for system architectures. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Computer Systems Analyst I | Analyze information requirements. Evaluate analytically and systematically problems of workflow, organization, and planning and assists Senior Computer Systems Analyst and Computer Systems Analyst develop appropriate corrective action. Help develop plans for automated information systems from project inception to conclusion. Define the problem, and develop system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Under the supervision of a Senior Computer Systems Analyst or a Computer Systems Analyst, coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. Possess 0 to 2 years of experience in a related field. |
| Computer Systems Analyst II | Analyze and develop computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develop plans for automated information systems from project inception to conclusion. Analyze user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, and analyze proposed system modifications, upgrades and new COTS. Analyze the problem and the information to be processed. Define the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. Possess 4 to 6 years of experience in a related field. |
| Computer Systems Analyst III | Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Coordinate with the Project and/or Program Manager to ensure problem solution and user satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Configuration Management Specialist | Provide configuration management planning. Describe provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulate the change process so that only approved and validated changes are incorporated into product documents and related software. |
| Cost Analyst | Perform functional economic analysis to evaluate the costs of alternative ways to accomplish functional objectives, analyze investment costs, benefits, and risks as a net change to the functional baseline cost, and the cost of doing business now and in the future, ensuring that cross-functional, security, and other integration issues are addressed. Commensurate education and training. |
| Data Architect II | Design and build relational databases for data storage or processing. Develop strategies for warehouse implementation, data acquisition, and archive recovery. Clean and maintain the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Possess 4 to 6 years of experience in a related field. |
| Data Architect III | Design and builds relational databases for data storage or processing. Develop strategies for warehouse implementation, data acquisition, and archive recovery. Clean and maintain the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Provide direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Data Scientist I | Perform tasks with advanced hardware, software, and techniques to develop computational algorithms and statistical methods that find patterns and relationships in large volumes of data. Using agile methodology design and develop big data implementations utilizing full-text search technologies and unstructured text analysis/Natural Language Processing. Engage users, working with both internal and external customers to locate and analyze data in order to derive new insights. Develop and write openly released code. Collaborate with engineers to implement and deploy scalable solutions, research best practices, conducting experiments, and collaborating with industry leaders. Possess 0 to 2 years of experience in a related field. |
| Data Scientist II | Research, design and implement cutting edge algorithms, develop models and algorithms that drive innovation throughout the current processes and procedures. Conduct advanced statistical analysis to provide actionable insights, identify trends, and measure performance, build learning systems that monitor data flows and react to changes in agency preferences, network constraints, and business objectives, collaborate with engineers to implement and deploy scalable solutions, research best practices, conducting experiments, and collaborating with industry leaders. Possess 4 to 6 years of experience in a related field. |
| Data Scientist III | Research, design and implement cutting edge algorithms, develop models and algorithms that drive innovation throughout the current processes and procedures. Conduct advanced statistical analysis to provide actionable insights, identify trends, and measure performance, build learning systems that monitor data flows and react to changes in agency preferences, network constraints, and business objectives, collaborate with engineers to implement and deploy scalable solutions, research best practices, conducting experiments, and collaborating with industry leaders. Advising on continually improving data governance; introducing and coaching on data management and analytics industry best practices;, consolidating disparate databases, formats, and sources, developing adaptable analytics solutions, and designing complex logical and physical databases. Develop Extract Transform & Load (ETL) processes, improve data collection, cleansing, storage, and retrieval processes, and assist with the transition of current automated data management processes. Provide direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Data Security Specialist | Provide support to plan, coordinate, and implement the organization’s information security. Provide support for facilitating and helping agencies identify their current security infrastructure and define future programs, design and implementation of fire-wall and other related security issues on LANs/WANs. A working knowledge of several of the following areas is required: understanding of business security practices and procedures; knowledge of current security tools available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products (ex. - Domain Name Systems, public–key encryption technology, Smartcard, Cyberguard, and TimeStep), and current Internet and electronic commerce technology. |
| Data Standardization Specialist | Provide technical support in the evaluation of prime object names, data elements, and other objects. Evaluate proposed objects and their attributes. Ensure that proposed object definitions are clear, concise, technically correct, and that they represent singular concepts. Ensure that the values of object attributes and domains are accurate and correct. Ensure that the proposed objects are consistent with data and process models. |
| Data Warehouse Analyst | Design, implement and support data warehousing. Implement business rules via stored procedures, middleware, or other technologies. Define user interfaces and functional specifications. |
| Data Warehouse Programmer | Provide product support and maintenance of the data warehouse. Perform data warehouse design and construction. Prepare/implement data verification and testing methods for the data warehouse. |
| Data Warehousing Administrator | Coordinate the data administration technical function for both data warehouse development and maintenance. Facilitate change control, problem management, and communication among data architects, programmers, analysts, and engineers. Establish and enforce processes to ensure a consistent, well managed, and well integrated data warehouse infrastructure. |
| Database Administrator | Analyze database requirements of assigned projects. Analyze and determine information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Apply knowledge of database management systems to coordinate maintenance and changes to databases. Test and implement changes or new database designs. Write logical and physical database descriptions, including location, space, access method, and security requirements. Provide direction to programmers and analysts as required to affect changes to database management systems. Provide answers to database questions. Knowledge of and ability to monitor databases and to analyze and organize data and apply new technology designs and programs. |
| Database Management Specialist | Provide administrative support specifically dedicated to the requirements of the project team. Perform data entry, queries data research and reports generation activities. Knowledge of relational database environment. |
| Database Specialist | Evaluate and recommend available DBMS products to meet user requirements. Determine file organization, indexing methods, and security procedures for specific user application. Commensurate experience and education. |
| Disaster Recovery Specialist | Previous experience in business recovery or disaster recovery planning required. General knowledge of business processes, management structures, and technology programs/platforms are preferred. Strong verbal and written communications skills are desirable. Provide support in the development of a government agencies emergency management and business recovery plans; perform functions pertaining to the agencies business risk assessments; review and develop business recovery strategies; draft procedures for identifying failures and invoking contingency plans; create response procedures and identifying communications channels; communicate with various response teams during testing and actual execution of recovery procedures. Support the design, development, installation, implementation and administration of backup solutions. Make recommendations to the user community and the operations group on system enhancements. |
| Document Control Specialist | Track and maintain the location of records utilizing a personal computer based tracking system. Typically scan bar coded boxes and their locations, update tracking systems as required, archive records, ship and receive records, coordinate the pickup, storage, and delivery of records, perform records searches as requested by clients, maintain logs on the receipt and shipment of records, destroy and archive documents, and prepare periodic inventories of records. Work normally requires lifting boxes of medium weight throughout the day. Commensurate experience and education. |
| Electronic Data Interchange (EDI) Specialist | Analyze, design, and develop specifications for enhancements and extensions with Electronic Data Interchange (EDI) application interfaces and maps. Coordinate EDI testing and trading partner implementation initiatives. Provide support for EDI database analysis, design, and operations. Establish and maintain communications within organization and with partners. Conduct and manage product evaluations. Provide product installation, configuration, and training. Perform systems maintenance to update records, specifications, and operating procedures of partner systems. Maintain EDI account transaction activities. |
| Engagement Manager | Provide a systematic approach to the profitability of project engagements within an organization, provide direct oversight of Project Management, interface with Legal, Technical Professionals (developers, business analysts, network administrators, etc.), Accounting, and others as necessary. The processes that Engagement Manager follows shall support the Agency delivering business capabilities. |
| Enterprise Architect II | Review, analyze, and evaluate ideas, projects and opportunities to develop new products, new technologies and business models for the business segments, collaborate across business segments to find opportunities for and showcase ideas in an innovating and emerging business pipeline, create business architecture models demonstrating how products, operations and systems interoperate within the organization. Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement. Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement, ensure solutions developed across organization are aligned to enterprise architecture standards and principles. Possess 4 to 6 years of experience in a related field. |
| Enterprise Architect III | Review, analyze, and evaluate ideas, projects and opportunities to develop new products, new technologies and business models for the business segments, collaborate across business segments to find opportunities for and showcase ideas in an innovating and emerging business pipeline, create business architecture models demonstrating how products, operations and systems interoperate within the organization. Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement, ensure solutions developed across organization are aligned to enterprise architecture standards and principles, leverage common solutions and services, and meet financial targets (cost and benefits), provide overall direction, guidance and definition of business architecture to effectively support business strategy. Lead senior management through the development of a business architecture plan, evaluate and present information that will facilitate effective and timely decision-making through written and oral communication materials that effectively summarize findings with recommendations. Leads the effort to identify and document capability and initiative needs and strategic prioritization into business architecture deliverables, provide architectural oversight of projects; ensure requirements are in alignment with business strategies and business architecture roadmap/framework. Acts as a subject matter expert in the development of business architecture framework development, tool suite selection and design and methodology development. Provide direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Enterprise Communications/Network Manager | Adapt functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Enterprise resource planning and management processes, include but are not limited to: knowledge management, investment analysis, data warehousing, ecommerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination. |
| Enterprise Resource Planning (ERP) Specialist | Adapt functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Enterprise resource planning and management processes, include but are not limited to: knowledge management, investment analysis, data warehousing, ecommerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination. |
| Facilitator | Assist group members of teams formed in developing information system specifications and functionality to communicate their ideas, information, and opinions more effectively. Manage the team meetings and workshops. Keep the team focused on the subject at hand to achieve objectives. Assures discussions are brought to conclusion. |
| Financial Analyst - IT | Typically determine the feasibility of automating government financial business practices. Support definition of government financial business practices and incorporate processes into an automated solution. Assist in applying sound accounting and data processing principles. Integrate government financial business practices. Identify potential problems and solutions through analysis and recommends solutions. Work with functional specialists, vendors, and customers to effectively automate requirements. Apply applications, while adhering to established accounting principles and practices. |
| Functional Analyst | Analyze user needs to determine functional and cross-functional requirements. Perform functional allocation to identify required tasks and their interrelationships. Identify resources required for each task. |
| General Clerk I | Perform simple repetitive tasks such as filing pre-coded documents in a chronological file or operating office equipment, e.g., photocopy, addressograph or mailing machine, microfilming, and electronic imaging. Normally requires an eye for detail in performing all document related tasks. Possess 0 to 2 years of experience in a related field. |
| General Clerk II | Perform repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file, simple posting to individual accounts, opening mail, running mail through metering machines, and calculating and posting charges to departmental accounts. May have responsibility for preparing a variety of documents for microfilming and electronic imaging using written guidelines. Work requires an eye for detail in performing all document related tasks. Commensurate education and experience. Possess 4 to 6 years of experience in a related field. |
| General Clerk III | Perform tasks that require the selection of the appropriate methods from a wide variety of procedures that may require an interpretation and/or adaptation of guidelines. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others. Often required to assist less experienced staff in the performance of office procedures. Work requires an eye for detail in performing all document related tasks. Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Geographic Information System (GIS) Specialist | Develop, maintain and update Geographic Information System (GIS) databases; obtain data from city, state, federal and private sources; receive and review maps, land parcel records and engineering documents. Identify pertinent GIS information and convert data into proper GIS formats. Ensure accuracy and completeness; enter data into databases; and update essential GIS layers and databases. Create a variety of maps and GIS related documents. Provide expertise in GIS hardware and software products. Provide technical support to GIS users. |
| Hardware Draftsman | Develop engineering drawings, using computer based drawing packages such as Aptitude. Develop engineering drawings for site plans, electrical interconnect, and mechanical plans for specialized hardware. |
| Hardware Installation Technician | Conduct site surveys; assess and document current site network configuration and user requirements. Design and optimize network topologies. Analyze existing requirements and prepare specifications for hardware acquisitions. Prepare engineering plans and site installation Technical Design Packages. Develop hardware installation schedules. Prepare drawings documenting configuration changes at each site. Prepare site installation and test reports. Configure computers, communications devices, and peripheral equipment. Install network hardware. Train site personnel in proper use of hardware. Build specialized interconnecting cables. |
| Hardware Specialist - Information Technology | Review computer systems in terms of machine capabilities and man-machine interface. Prepare reports and studies concerning hardware. Prepare functional requirements and specifications for hardware acquisitions. Ensure that problems have been properly identified and solutions will satisfy the user's requirements. |
| Help Desk Manager | Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. |
| Help Desk Specialist | Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. |
| Imaging Specialist/Technician I | Digitize images into databases for preservation and enhancement by imaging software. Use hardware and software to fine-tune original digital image for color and resolution and perform quality assurance. Store digital image files on various digital media. Maintain records of workflow, image creation and storage of digital files. Possess a minimum of 0 to 2 years of demonstrated professional experience. |
| Imaging Specialist/Technician II | Digitize images into databases for preservation and enhancement by imaging software. Use hardware and software to fine-tune original digital image for color and resolution and perform quality assurance. Store digital image files on various digital media. Maintain records of workflow, image creation and storage of digital files. Develop procedures for programming and execution of software to manipulate digital images. Possess 4 to 6 years of experience in a related field. |
| Imaging Specialist/Technician III | Digitize images into databases for preservation and enhancement by imaging software. Use hardware and software to fine-tune original digital image for color and resolution and perform quality assurance. Store digital image files on various digital media. Maintain records of workflow, image creation and storage of digital files. Develop procedures for programming and execution of software to manipulate digital images. Provide highly technical and specialized solutions to complex imaging problems. Perform analyses, studies, and reports related to imaging. Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Information Architect II | Assess an existing site/ property for usefulness, usability, and visual design, content and branding. Prepare, conduct, and analyze behavioral in-context research events; conduct meetings and prepare notes to analyze stakeholder interviews to understand key success factors for a project or task; execute participatory requirements gathering sessions and participate in debrief sessions; create feature lists from sessions. Analyze, synthesize, and organize research data into meaningful themes, categories, and visually compelling framework and behavioral models; identify opportunities to create business value and improve the user experience, based on research; organize opportunities into visually compelling matrices or maps, provide recommendations to the client/ internal team based on findings. Utilize low-fidelity, medium-fidelity, and high-fidelity prototypes across the different stages of the design process, develop identities/ segmentations based on research findings (with guidance and oversight), create engaging scenarios that describe how user profile/ personas would interact with the design solution to accomplish Agency goals. Possess 4 to 6 years of experience in a related field. |
| Information Architect III | Assess an existing site/ property for usefulness, usability, and visual design, content and branding. Prepare, conduct, and analyze behavioral in-context research events; conduct meetings and prepare notes to analyze stakeholder interviews to understand key success factors for a project or task; execute participatory requirements gathering sessions and participate in debrief sessions; create feature lists from sessions. Analyze, synthesize, and organize research data into meaningful themes, categories, and visually compelling framework and behavioral models; identify opportunities to create business value and improve the user experience, based on research; organize opportunities into visually compelling matrices or maps, provide recommendations to the client/ internal team based on findings. Utilize low-fidelity, medium-fidelity, and high-fidelity prototypes across the different stages of the design process, develop identities/ segmentations based on research findings (with guidance and oversight), create engaging scenarios that describe how user profile/ personas would interact with the design solution to accomplish Agency goals. Provide daily supervision and direction to support staff. Possess a minimum of 8 to 10 years’ experience as a technical expert in a related field. |
| Information Engineer I | Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Apply, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Assist in establishing standards for information systems procedures. Develop and apply organization-wide information models for use in designing and building integrated, shared software and database management systems and data warehouses. Construct sound, logical business improvement opportunities consistent with corporate Information Management guiding principles, cost savings, and open system architecture objectives. Possess a minimum of 0 to 2 years of demonstrated professional experience. |
| Information Engineer II | Apply an enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise. Develop analytical and computational techniques and methodology for problem solutions. Perform enterprise wide strategic systems planning, business information planning, business and analysis. Perform process and data modeling in support of the planning and analysis efforts using both manual and automated tools; such as Integrated Computer-Aided Software Engineering tools. Apply reverse engineering and re-engineering disciplines to develop migration strategic and planning documents. Provide technical guidance in software engineering techniques and automated support tools. Possess 4 to 6 years of experience in a related field. |
| Information Resource Management Analyst | Ensures problem resolution and customer satisfaction for individual task orders. Perform technical and administrative efforts for tasks, including review of work products for correctness, compliance with industry-accepted standards, federal government legislative and regulatory requirements and user standards specified in task orders. Develop requirements of IT product/service (including specifications, feasibility studies, requirement analysis, etc.) from inception to conclusion on simple to complex projects. |
| Information Systems Training Specialist | Provide support for coordinating, developing, and delivering computer-related training to the user community. Provide second level support and coordinate training with help desks. Provide standards, services, and guidance on IT related training programs that are designed to enable government agency personnel to use information technologies and systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address specific agency needs. Possess thorough knowledge of appropriate hardware and software (ex. - PCs, Microsoft (MS) Windows, MS Office, and applications such as from SAP and Peoplesoft). Understand computer functions and related technical terminology and how they are applied in everyday business situations. Possess exceptional interpersonal skills and superior oral and written communication skills. |
| Infrastructure Architect II | Architect, converge and optimize the Agency next-generation infrastructure capabilities (servers, storage, middleware, runtime, OS, application platforms, cloud, virtualization, services, and databases) with target state, transition states and baseline architectures by creating implementation roadmap with interdependencies and execution sequences. Provide oversight, hands on design and implementation support during execution time for multiple concurrent initiatives and perform architecture transformation and change management activities on servers, storage, middleware, runtime, OS, application platforms, cloud, virtualization, services, and databases capabilities. Pragmatically apply and comply with industry standards and processes, such as FEA, TOGAF, IEC 25010, SSAE-16, OWASP, ISAE – 3402, NIST, ITIL, ISO 27001, ISO 27002, CMMi, COBIT and COSO. Provides expertise in designing Windows/Linux server; Oracle, MS SQL, and MySQL databases servers; IIS, Apache, WebLogic servers; SOA, IAM and BPN platform; CDN and Media servers; NAS, SAN and media storages; Hadoop, Hive, Cassandra, Open Compute Project architecture, and NoSQL capabilities to achieve reliable, scalable, and distributed computing and data storage. Design and deploys X509, private keys, Lightweight Directory Access Protocol (LDAP), Security Assertion Markup Language (SAML), oAuth, TLS, and the Agency’s encryption standards to provide secure access to customers and internal staff. Possess 4 to 6 years of experience in a related field. |
| Infrastructure Architect III | Architect, converge and optimize the Agency next-generation infrastructure capabilities (servers, storage, middleware, runtime, OS, application platforms, cloud, virtualization, services, and databases) with target state, transition states and baseline architectures by creating implementation roadmap with interdependencies and execution sequences. Provide oversight, hands on design and implementation support during execution time for multiple concurrent initiatives and perform architecture transformation and change management activities on servers, storage, middleware, runtime, OS, application platforms, cloud, virtualization, services, and databases capabilities. Designs and implements device architecture and advancing infrastructure capabilities such as small cell, DAS, IoT, Context Aware, beacon, cloud, sensor network, NFC, RFID, and Bluetooth. Creating solutions with considerations around gaps and risks, including the effective engagement of critical stakeholders, evaluating options (features, benefits, functionality, factored on return on investment (ROI), total cost of ownership (TCO), risk, time to market, and the broader Agency enterprise alignment context, and subsequently presenting, educating, and guiding the business units in making better investment decisions. Conceptualize technology implementations in terms of business outcomes to stakeholders. Expert in designing implementation solutions to deliver expected business outcomes applying cloud (SaaS, PaaS and IaaS) capabilities. . Provide daily supervision and direction to staff. Possess 8 to 10 years of experience in a related field. |
| Instructional Systems Designer I | Designs and develops instructional material for customer training courses that support company technical products. Demonstrates and utilizes effective needs analysis, project management, course development, and evaluation skills. Can independently develop entry and advanced level courses for both internal and external audiences. Able to utilize multimedia technology and authoring tools. Acts as liaison between R & D and I.D. in determining needs of the course and appropriate method of delivery. Possess a minimum of 0 to 2 years of demonstrated professional experience. |
| Instructional Systems Designer II | Performs end to end design and maintenance of learning programs required to support the agency. Performs organizational needs analyses and works closely with key stakeholders including operations, legal and compliance to ensure all modules are current and in line with agency needs. Collaborates with Training resources to ensure the appropriate programs, courses, and measurements are in place. Translates analyses into workable, engaging, and interactive learning modules for classroom, web, and computer based delivery. Possess 4 to 6 years of experience in a related field. |
| IT Policy/Legislative Specialist | Assist in interpreting and implementing IT public policy initiatives. Typical support includes assistance with long-term strategy development, tracking legislation, and making policy recommendations. Meet with client often on a daily basis to relay progress and establish priorities. |
| IT Strategic/Capital Planner | Provide strategic planning of large projects or a significant segment of a strategic planning portion of a large complex project. Provide the overall approach to clarify mission statements so they can be used as springboards in envisioning their desired future. Assist in developing mission and vision statements, subsequent goal delineation, provide guidance for building operational plans and specifying measurable outcomes to include capital outlay planning efforts in a consolidated strategic planning process and prioritizes those initiatives. Assist in preparation of key strategic planning documentation, including Office of Management and Budget (OMB) Form 300. |
| Knowledge Management Specialist | Assist in the design, development, and implementation of Knowledge Management (KM) strategies. Apply expertise in KM tools and deploy information management and content management strategies and experience. Comprehend and recognize key barriers to KM behavioral change and develop effective change management programs. Analyze business processes, interview stakeholders, and evaluate strategic and IT plans to develop KM programs. Develop KM governance structures and processes for implementing KM programs and systems and provide consulting thought leadership on current best practices in KM, portal design, and intellectual capital and content management. |
| Librarian | Maintain library collections of books, serial publications, documents, audiovisual, and other materials and assist groups and individuals in locating and obtaining materials. Furnish information on library activities, facilities, rules and services. Explain and assist in the use of reference sources, such as card or book catalog or book and periodical indexes to locate information. Issue and receive materials for circulation or use in library. Assemble and arrange displays of books and other library materials. Maintain reference and circulation materials. Answer correspondence on special reference subjects. Assist in the development of library policy and procedures. Plan, implement, evaluate services, and develop service standards. |
| Logistics Analyst I | Provide analytical support for the planning, identification, implementation, integration, and monitoring of support for policies, processes, and strategies to client staff, including the chief logistician and program office logistics and product support managers as needed. Support and participate in Integrated Product Teams (IPT) and Working Groups, Configuration Control Boards (CCB), Provisioning Conferences, PSM meetings, and related activities and record minutes and action items for all product support meetings. Review logistics acquisition documentation to ensure compliance. Possess a minimum of 0 to 2 years of experience in a related field. |
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