Admin Review - DOR0000113

194 KB Posted

Attached to
License Plates and Registration Supplies
Solicitation number
47400-DOR0000113
Issued by
Georgia

About this file

This is an administrative review document for RFX #47400-DOR0000113, a License Plates and Registration Supplies solicitation issued by the Georgia Department of Revenue (DOR). The RFP seeks a comprehensive solution for the production and statewide delivery of license plates and registration supplies for ten million registered vehicles in Georgia, including direct-to-customer shipping and maintenance of six to eight weeks of inventory at branch locations. Three offerors submitted proposals: Georgia Correctional Industries, 3M Company, and Avery Dennison Inc. The review, conducted on February 16, 2022 by Carrie Steele and issued by Vanessa Walker, evaluated administrative requirements, contract terms and conditions, mandatory and scored requirements, additional scored requirements, and cost proposals.

The administrative review resulted in Georgia Correctional Industries and 3M Company both receiving overall "Pass" ratings, while Avery Dennison Inc received a "Fail" rating. Avery Dennison failed to submit critical mandatory documentation including the Mandatory Response Worksheet, Mandatory Scored Response Worksheet, Cost Proposal Worksheet, Supplier Responsibility Questionnaire, References, Contractor Affidavit (E-Verify), Tax Compliance certification, and Certificate of Non-Collusion. Additionally, Avery Dennison failed to agree to multiple mandatory requirements including providing all products, furnishing an experienced Project Manager, offering sample license plates for design approval, managing inventory systems with DOR-only payments, and implementing a digitally printed license plate production solution. Both passing offerors demonstrated compliance with all administrative documents, contract terms, addenda, and mandatory, additional, and optional requirements outlined in the solicitation.

Text of this file

RFX #: 47400-DOR0000113

RFX

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name Georgia Correctional

Industries 3M Company Avery Dennison Inc

Overall Rating Pass Pass Fail

Administrative Requirements Administrative Documents Pass Pass Fail

Contract Terms & Conditions Pass Pass Pass Addenda Pass Pass Pass

Mandatory, Additional, Optional Mandatory Pass Pass Fail

Mandatory Scored Pass Pass Fail Additional Scored Pass Pass Pass

Optional/Supplemental Pass Pass Pass

Cost Pass Pass Fail

Administrative Review Requirements Summary Sheet

Administrative Review Summary Page 1 of 13

SPD-EP001

Rev. April 12, 2012

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Pass Pass Fail 1 Company Information 2 Reciprocal Preference 3 Small and/or Minority Business 4 Scrutinized Company 5 Sales and Use Tax Form 6 Department of Audits Immigration Form 7 Standard Insurance 8 Additional Insurance 9 Performance Bond 10 Bid Bond 11 Letter of Credit 12 Proposal Certification 13 Mandatory Worksheet 14 Mandatory Scored Worksheet 15 Additional Scored Worksheet 16 Georgia Resident Small Business Verification 17 Cost Worksheet

DOR Administrative Documents 1 Communication with Issuing Officer Pass Pass Pass 2 Electronic Signature Pass Pass Pass 3 Scrutinized Company Pass Pass Pass 4 Minority Status Pass Pass Pass 5 Domiciled Pass Pass Pass 6 Small Business by Tiers Pass Pass Pass 7 Veteran Owned Pass Pass Pass 8 Women Owned Pass Pass Pass 9 Insurance Pass Pass Pass 10 Performance Bond Pass Pass Pass 11 Mandatory Response Worksheet Pass Pass Fail 12 Mandatory Scored Response Worksheet Pass Pass Fail 13 Cost Proposal Worksheet Pass Pass Fail 14 Supplier Responsibility Questionnaire Pass Pass Fail 15 References Pass Pass Fail 16 Contractor Affidavit (E-Verify) Pass Pass Fail 17 Tax Compliance Pass Pass Fail 18 Certificate of Non-Collusion Pass Pass Fail 19 Sample Trade Secret Status Affidavit Template N/A Pass N/A

Pass Pass Pass 1 Contract Exceptions N/A Included N/A

Administrative Review Requirements Summary Sheet

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Administrative Documents -- Section Rating

Contract Terms and Conditions -- Section Rating

Administrative Requirements Georgia Correctional

Industries 3M Company Avery Dennison Inc

Administrative Requirements

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Administrative Review Requirements Summary Sheet

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Administrative Requirements Georgia Correctional

Industries 3M Company Avery Dennison Inc

Pass Pass Pass

Offeror answered "No" on bid factors and the following documents were not attached to bid response:

- MANDATORY

RESPONSE

WORKSHEET

- MANDATORY

SCORED RESPONSE

WORKSHEET

- COST PROPOSAL

WORKSHEET

- SUPPLIER

RESPONSIBILITY

QUESTIONNAIRE

- REFERENCES

- CONTRACTOR

AFFIDAVIT (E-

VERIFY)

- TAX COMPLIANCE

- CERTIFICATE OF

NON COLLUSION

Addenda -- Section Rating For Paper Bids only

Comments for "Fail"

Administrative Requirements

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Administrative Review Requirements Summary Sheet

Select a row and click CTRL-r to insert a new row above the selected row.

Administrative Requirements Georgia Correctional

Industries 3M Company Avery Dennison Inc

Do not go below this row. Use the CTRL-r feature to add rows to the above sections.

Administrative Requirements

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Pass Pass Fail 1 Does Offeror agree to provide all products identified in this RFP?

Pass Pass Fail

Offeror agrees to provide an experienced and knowledgeable Project Manager (PM) which will be responsible to perform analysis, development, integration, and implementation with DOR. The Offeror’s PM will also be responsible for managing all resources and for developing and maintaining the overall project plan for implementation. Does Offeror agree to this requirement?

Pass Pass Fail

Does the Offeror agree to receive written approval from DOR for a new Project Manager (PM) if the Offeror must change the PM during the life of the implementation phase?

Pass Pass Fail

4 Does the Offeror agree to provide an IT consultant to assist DOR and its application suppliers in designing and implementing the necessary interfaces regarding DRIVES and IRP applications to manage inventory and issuance of license plates and registration supplies as set forth in the Scope of Work?

Pass Pass Fail

5 Does the proposed solution provide an inventory management process that only requires payment by DOR to the Offeror for all products identified in this solicitation?

Pass Pass Fail

6 During implementation, all current license plate categories must go through a DOR approval process. Does Offeror agree to provide five (5) Sample License Plates free of charge to DOR for each license plate design approval, including any re-runs required to meet the design approval? Shipment tracking information must be provided to DOR once license plates are shipped to Motor Vehicle Director's Office, Georgia Department of Revenue, 4125 Welcome All Road, Atlanta, GA 30349.

Pass Pass Fail

Administrative Review Requirements Summary Sheet

Mandatory, Additional, and/or Optional Documents Click CTRL-r to insert a row directly above the selected row. Drop-downs and formulas will copy to the new row.

Mandatory

Avery Dennison IncGeorgia Correctional Industries 3M Company

Mandatory, Additional, Optional Documents Page 5 of 13

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Administrative Review Requirements Summary Sheet

Mandatory, Additional, and/or Optional Documents Click CTRL-r to insert a row directly above the selected row. Drop-downs and formulas will copy to the new row.

Avery Dennison IncGeorgia Correctional Industries 3M Company

DOR implements new license plate designs as approved by Georgia legislature. Does Offeror agree to provide ten (10) Sample License Plates free of charge to DOR for each license plate design approval, including any re-runs required to meet the design approval?

Shipment tracking information must be provided to DOR once license plates are shipped to Motor Vehicle Director's Office, Georgia Department of Revenue, 4125 Welcome All Road, Atlanta, GA 30349.

Pass Pass Fail

8 Does Offeror agree to run NCOA (National Change of Address) before mailing products directly to customers and provide data to DOR prior to mailing?

Pass Pass Fail

9 Does Offeror agree to ship any bulk items ordered within two (2) business days?

Pass Pass Fail

10 Does the Offeror have a Digitally Printed License Plate and Registration Production Solution currently in operation?

Pass Pass Fail

11 Does the Offeror agree to adhere to all the specifications outlined in Attachment E - Specifications including Attachments E.1 through E.7?

Pass Pass Fail

12 Does Offeror agree to perform all of the services and duties (the “Services” or the “Project”) as detailed in the Scope of Work (the “SOW”)?

Pass Pass Fail

13 Does Offeror agree to permit DOR’s key personnel or its designees to have access to and inspect any of the facilities that Offeror or its subcontractors are using for any part of this project at any time during normal State of Georgia operating hours?

Pass Pass Fail

14 Does the Offeror agree to provide all consumables and supplies necessary to print and assemble all finished items that meet all specifications as described in the Attachments?

Pass Pass Fail

Mandatory, Additional, Optional Documents Page 6 of 13

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Administrative Review Requirements Summary Sheet

Mandatory, Additional, and/or Optional Documents Click CTRL-r to insert a row directly above the selected row. Drop-downs and formulas will copy to the new row.

Avery Dennison IncGeorgia Correctional Industries 3M Company

Does the Offeror agree to provide a process and methodology for communicating and resolving unplanned outages that result in the failure to carry out the terms of the contract?

Pass Pass Fail

16 Does Offeror agree to invoice once per month for:

a. License Plates, Registration/Cab Cards with Decals, IFTA Decals, and Temporary Operating Permits (TOPs) in the month following issuance?

b. Stickers, Card Stock for all TOPs, Placards and TOPs in the month following shipment?

Pass Pass Fail

17 Does Offeror agrees to allow DOR to conduct on-site audits and inspection of Offeror’s facilities and processes to ensure all items covered by this RFP meet the quality requirements?

Pass Pass Fail

18 Does Offeror agree to provide secure storage of raw materials and finished goods including, but not limited to, license plates and registration/cab cards with decal until the goods are accepted for shipment by the United States Postal Service (“USPS”) or Offeror’s Outside Postage Carrier for shipment?

Pass Pass Fail

19 Offeror must maintain a written Business Continuity Plan to assure minimal disruptions to production and/or shipments due to unforeseen events. DOR will review and approve the plan annually. The plan may be subject to change based on the parties’ mutual written agreement. Does the Offeror agree to meet this requirement?

Pass Pass Fail

Mandatory, Additional, Optional Documents Page 7 of 13

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Administrative Review Requirements Summary Sheet

Mandatory, Additional, and/or Optional Documents Click CTRL-r to insert a row directly above the selected row. Drop-downs and formulas will copy to the new row.

Avery Dennison IncGeorgia Correctional Industries 3M Company

20 Does the Offerors solution meet the security control requirements of NIST 800-53 rev. 4 (located at:

https://csrc.nist.gov/publications/detail/sp/800- 53/rev-4/final) or NIST 800-53 rev. 5 (located at:

https://csrc.nist.gov/publications/detail/sp/800- 53/rev-5/final)for a moderate impact system?

Pass Pass Fail

Pass Pass Fail 1 Provide your implementation and operational organization charts for this project and provide resume(s) of the Implementation Project Manager and IT Manager/ Consultant.

Pass Pass Fail

2 Describe in detail how your solution can be integrated into existing DOR interfaces (both SFTP and Web Services) as described in the Scope of Work and Specifications documents.

Pass Pass Fail

3 Describe in detail your process for the implementation of a Digitally Printed License Plate & Registration Production Solution.

Please include a draft timeline and a project plan.

Pass Pass Fail

4 Describe in detail your process and ongoing support for implementing the inventory management system.

Pass Pass Fail

5 Provide detail on experience performing similar size scope license plates and registration supplies' services and/or implementations within the last ten (10) years.

Include the name of the states and dates services have been provided.

Pass Pass Fail

6 New car purchasers have the option of purchasing a one- or two-year registration.

Describe your process for ensuring inventory of multiple year Registration/Cab Cards with Decals at the Branches and your facility based on annual estimated quantities provided in the Cost Proposal.

Pass Pass Fail

Mandatory Scored

Mandatory, Additional, Optional Documents Page 8 of 13

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Administrative Review Requirements Summary Sheet

Mandatory, Additional, and/or Optional Documents Click CTRL-r to insert a row directly above the selected row. Drop-downs and formulas will copy to the new row.

Avery Dennison IncGeorgia Correctional Industries 3M Company

7 Describe your process for shipping directly to the customer and bulk shipments to the Branches as outlined in the Scope of Work.

Pass Pass Fail

8 Describe your process for shipping where NCOA identifies a different address than MVD has on file. If the mailing cannot be forwarded, what is your process?

Pass Pass Fail

9 Provide details of how you will maintain secure storage of all finished products.

Pass Pass Fail

10 Describe your process for handling damaged items.

Pass Pass Fail

11 Describe in detail your process for the implementation of a Digitally Printed License Plate & Registration Production Solution.

Pass Pass Fail

12 Describe in detail your capabilities to manage and provide ongoing support and products for a Digitally Printed License Plate & Registration Production System.

Pass Pass Fail

13 Describe in detail plans to utilize subcontractors to fulfill any portion of the responsibilities outlined in the RFP. List each subcontract, the component of professional services or products the subcontractor will be providing and a statement of the subcontractor’s qualifications including the tenure of the Offeror’s relationship with the subcontractor.

Pass Pass Fail

14 Describe any products you will be purchasing instead of producing. Include details of how you will meet quality requirements and ensure delivery and inventory stock on these products.

Pass Pass Fail

15 Describe in detail how you will meet each of the requirements outlined in the Statement of Work and Specifications Attachments provided in the solicitation.

Pass Pass Fail

Mandatory, Additional, Optional Documents Page 9 of 13

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Administrative Review Requirements Summary Sheet

Mandatory, Additional, and/or Optional Documents Click CTRL-r to insert a row directly above the selected row. Drop-downs and formulas will copy to the new row.

Avery Dennison IncGeorgia Correctional Industries 3M Company

16 Provide details on your Production Operations and identify which items you will be producing versus purchasing.

Pass Pass Fail

17 Describe your quality control measures that ensure all products meet specifications.

Provide details of all production point inspections for each item.

Pass Pass Fail

18 Provide Offeror warranty information on all products and goods to be supplied under the contract.

Pass Pass Fail

19 Describe how you will meet the Reports Requirements included in the Scope of Work.

Pass Pass Fail

20 Describe how you will adhere to all the requirements outlined in the Scope of Work and Service Level Agreement or proposed similar requirements.

Pass Pass Fail

21 Provide standard process for problem resolution, including standard response time.

Pass Pass Fail

22 For customer issues not resolved upon notification to Offeror, provide standard process for problem escalation to get to resolution.

Pass Pass Fail

23 Provide details of your customer service protocol for addressing customer service questions and/or issues.

Pass Pass Fail

24 Describe the Offeror's complete backup and recovery current location covering any circumstance that would cause Offeror to be unable to perform its obligations under the terms of this Agreement for a period greater than twenty-four (24) hours. Offeror shall include the address of their secure secondary location that may be used for fulfilling Offeror’s obligations.

Pass Pass Fail

Mandatory, Additional, Optional Documents Page 10 of 13

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Administrative Review Requirements Summary Sheet

Mandatory, Additional, and/or Optional Documents Click CTRL-r to insert a row directly above the selected row. Drop-downs and formulas will copy to the new row.

Avery Dennison IncGeorgia Correctional Industries 3M Company

25 Describe your plan to meet the requirement for a process and methodology for communicating and resolving unplanned outages that result in the failure to carry out the terms of the contract.

Pass Pass Fail

26 Describe in detail your Business Continuity Plan including Disaster Recovery and your capability of implementing such plan for the continued production and delivery of license plates, registration supplies, and maintaining the operation of a Vehicle Registration System during a business continuity event. Please elaborate on frequency of exercises of the plan, and whether you do real exercises or tabletop exercises. Also include whether you have ever had to invoke your plan, and if so, elaborate on how successful it was.

Pass Pass Fail

27 Describe in detail your security plan including but not limited to: Physical Security Controls, Operating System Security Controls, Data Security Controls, Application Security Controls, and Management and Operational Controls.

Pass Pass Fail

Pass Pass Pass Additional Scored

Mandatory, Additional, Optional Documents Page 11 of 13

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Administrative Review Requirements Summary Sheet

Mandatory, Additional, and/or Optional Documents Click CTRL-r to insert a row directly above the selected row. Drop-downs and formulas will copy to the new row.

Avery Dennison IncGeorgia Correctional Industries 3M Company

Pass Pass Pass

Offeror answered "No" on bid factor and did provide the following attachments:

- MANDATORY

RESPONSE

WORKSHEET

- MANDATORY

SCORED RESPONSE

WORKSHEET

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Optional

Comments for "Fail"

Mandatory, Additional, Optional Documents Page 12 of 13

Name:

License Plates and Registration Supplies

Issuing Officer:

Vanessa Walker

Reviewed by:

Carrie Steele

Date: 02/16/2022

Offeror Name Offeror Name Offeror Name

Item # Requested Documents Overall Rating Pass Pass Fail

Pass Pass Fail Pass Pass Fail

Offeror answered "No" on bid factors and did not attach Cost Proposal Worksheet with bid response

Administrative Review Requirements Summary Sheet

Mandatory, Additional, and/or Optional Documents Click CTRL-r to insert a row directly above the selected row. Drop-downs and formulas will copy to the new row.

Georgia Correctional Industries Avery Dennison Inc

Comments for "Fail"

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Cost

3M Company

Mandatory, Additional, Optional Documents Page 13 of 13

Rev. February 2, 2011

Summary
Administrative Requirements
Mandatory, Additional, Optional
Cost

Other files

File Type Posted
Master Evaluation-DOR0000113 —
NOIA - DOR0000113 —
Master Eval Summary-DOR0000113 —
Bid Tabulation - DOR0000113 —
NOA - DOR0000113 —

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