Addendum #2.pdf
PDF 212 KB Posted
- Attached to
- IP Telephony and Voicemail System RFP
- Solicitation number
- BD-23-1729-WNWBY-WNWBY-96106
- Issued by
- Essex County, Massachusetts
About this file
This document is an Addendum #2 to a Request for Proposals (RFP) issued by the Town of West Newbury, Massachusetts for an IP Telephony and Voicemail System. The RFP seeks a certified telecommunications contractor to supply, provision, fully install, and test a unified Voice-over-Internet Protocol (VoIP), multi-site telephone system within the Town's three listed facilities. The Addendum provides clarifications to questions submitted by prospective bidders, including details on the Town's current telephony infrastructure, network, and video conferencing requirements. It also provides specifics on the required system capabilities such as interoffice paging, remote voicemail access, and resiliency.
The RFP requires five hardcopy proposal packets and one electronic flash drive to be delivered in a sealed envelope to the Town Clerk's Office. The contract term and any renewal options are not specified. Pricing terms, set asides, and funding sources are also not detailed in the provided documents.
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Other files
| File | Type | Posted |
|---|---|---|
| PW Rate Sheet 20231208-010.pdf | ||
| Addendum 1.pdf | ||
| Addendum #3.pdf | ||
| Addendum #5 Binder - Online Only.pdf | ||
| Addendum #7 Binder.pdf | ||
| Addendum #6.pdf | ||
| Addendum #4.pdf | ||
| Addendum 8 Packet.pdf | ||
| 2024-WN-003 Telecommunications RFP.pdf |
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Text version
West Newbury – VoIP Phone System Addendum #2
2024-WN-003
IP Telephony and Voicemail System Town of West Newbury
Addenda
RFP# 2024-WN-003
Town of West Newbury
381 Main Street West Newbury, MA 01985
ADDENDUM #2
Notice to all prospective bidders.
Addendum #2 released Friday January 5th, 2024.
The following are clarifications being made to the RFP:
Questions and Answers:
1. What is the current manufacturer of the systems that you have?
a. Comdial
2. Is there a preference – standalone systems that can connect via VOIP or Cloud Solution?
a. There are at least three separate physical locations and independent organizations but all will require interoffice paging and intercom ability. We believe a cloud service will be the best choice. There are no physical lines or connections between locations.
3. What does your existing network look like – what is it comprised of?
a. Regular copper lines from a legacy Comdial PBX system. New CAT6 wiring of Town Offices to separate phones from data network is desired.
4. Do you have POE?
a. Not for phones, a POE switch for phones will be required.
5. Do you have a connection to the internet? Is it in all locations or just one?
a. All locations have internet.
6. Is resilience important to you?
a. Yes.
7. Are you looking to incorporate schools in the future?
a. Not at this time.
8. Are you using Zoom? Teams?
a. Zoom.
9. What do you use video for?
a. Public meetings and private department meetings.
10. How do you integrate with the 911 center?
a. The 911 system is its own network within our dispatch center maintained by Verizon and the State.
The new system will not need to integrate with 911.
11. Do you have just one PRI?
a. Town Office building (1910 Building) has just one PRI we believe, not sure about other locations
West Newbury – VoIP Phone System Addendum #2
2024-WN-003
12. The RFP states “hard Lines” – are those individual copper trunks or DIDs off the PRI?
a. We believe they are Copper trunks.
13. Voicemail requirements – Atris? – Old School
a. Voicemail is required and the ability to check remotely and have copy sent to email.
14. Is there a need to do SMS?
a. We do not believe so.
15. Is there only 1 console required or 1 console per “location”? Please clarify. If 1 console BLF for all stations connected to the system?
a. We would imagine 1 console/switchboard per location but a hunt group and auto attendant may be used to send outside calls to any switchboard as backup.
16. Attachment D: Complete List of Inventory & Needs – Please define the physical location for each under the Hardlines section below:
a. Security System: 1910 Building (381 Main Street)
b. Emergency: 1910 Building (381 Main Street)
c. Elevator: 1910 Building (381 Main Street)
d. Fax 1st Floor: 1910 Building (381 Main Street)
e. Fax 2nd Floor: 1910 Building (381 Main Street)
17. Please provide the type of speeds for the three (3) Town facility locations.
a. 1910 Building (Town Offices) – 500/500 Mbps
b. Public Safety Building: +/- 100 Mbps
c. GAR Memorial Library: 75/25 Mbps
End of Addendum
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