PreSolicitation Notice -Final - Updated 2.13.25.pdf

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DRAFT Solicitation: Training and Instructional Support Services
Solicitation number
ACQ-25-0170-PSN
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This is a pre-solicitation notice for Training and Instructional Support Services at the U.S. Patent and Trademark Office (USPTO). The requirement is set aside for 8(a) small businesses under NAICS code 611430 (Professional and Management Development Training) and PSC U099.

The contract will provide support for two USPTO divisions: Automation Training Services (ATS) and Digital Media Services (DMS). ATS delivers training on patent automation, desktop tools, and search tools through the Information Technology Resource Provider program, providing classroom instruction and one-on-one support for USPTO staff on systems like PE2E, Microsoft Office, and collaboration tools. DMS provides multimedia production services, virtual event support, and computer-based training development, creating 508-compliant training materials and supporting town halls, conferences, and training sessions. The anticipated contract type is Time & Materials (T&M), with the solicitation tentatively scheduled for release by March 7, 2025 on SAM.gov Contract Opportunities.

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NAICS Code: 611430

PSC: U099

This requirement is being offered for competition limited to eligible 8(a) participants.

Your firm must be an 8(a) that has been certified by SBA, and must also be a small business concern against NAICS Code 611430 - Professional and Management Development Training in order to be eligible to submit a proposal when the solicitation is released.

Description: The mission of the U.S. Patent and Trademark Office (USPTO) is to drive U.S. innovation, inclusive capitalism, and global competitiveness. The USPTO Office of Information Technology for Patents (OITP) enhances patents quality and examiner effectiveness through software development, information services, and automation training. Within OITP, two divisions under the Office of Patent Information Resources (OPIR), the Automation Training Services (ATS) and Digital Media Services (DMS) divisions provide training and instructional support services at two levels – classroom instruction and eLearning delivery.

Automation Training Services (ATS) Division

ATS provides Patent Examiners and staff with training and support on mission-critical patent automation, desktop, and search tools. The ATS Information Technology Resource Provider (ITRP) program provides full service instructional development for 508 compliant training materials, one-on-one support and classroom instruction thus meeting all the needs for patents staff to be productive.

The ITRP Program provides training, assistance, and on-the-spot consultation to all Patents staff on workflow (PE2E, etc.), desktop (Microsoft (MS) Office suite), and collaborative (MS Teams, WebEx etc.)

software. The ITRP program supports formal programs (new hire training, experienced Patents staff training, etc.) and offer support through one-on-one assists, classroom instruction and demos, and remotely via collaboration tools.

Digital Media Services (DMS)

DMS is the premier multimedia support organization within the USPTO. The DMS team provides production services, including concept development along with production and post-production. For an all-in-one script-to-screen solution, DMS can write, produce, and edit a finished product that fits any project objective. Besides internal customers, DMS interacts with other government agencies, universities, and the National Inventor's Hall of Fame.

DMS Virtual Event specialists provide assistance to customers with web-based communication requirements. Technicians prepare, train, monitor and provide technical support & troubleshooting services for USPTO town hall events, training sessions and conferences. The DMS computer-based training (CBT) team works with customers to define CBT strategy & key training elements including script, animation, graphics, video and audio requirements. Finally, DMS creates multimedia products to distribute agency news and encourage USPTO and public viewers to utilize or participate in events, products or services. DMS provides products in compliance with all Section 508 & Copyright Act of 1976 laws.

The purpose of this acquisition is to provide Contractor support to analyze, design, develop, implement, instruct, and evaluate information technology training. The anticipated contract type is time and materials (T&M).

The solicitation for this requirement is tentatively scheduled be posted to Contract Opportunities on or before March 7, 2025. Any interested vendor who has already, or has not, responded DOES NOT need to respond with their interest of the requirement. Should the solicitation be posted, it will be available on Sam.gov, Contracting Opportunities.

File details come from the government source that posted it. Updated .