A04_-_SoW.pdf

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OR-KLAMATH FALLS FWO-GROUND MAINTENANCE
Solicitation number
140FS126Q0184
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Statement of Work Summary: Grounds Maintenance Service

This Statement of Work describes recurring grounds maintenance services required for the Klamath Falls National Fish Hatchery (KFNFH), a U.S. Fish and Wildlife Service facility located at 3745 Lower Klamath Lake Road, Klamath Falls, Oregon. The contractor must provide all labor, supervision, equipment, tools, and materials to maintain approximately 1–2 acres of mowable grounds on the 31-acre hatchery property. Services include mowing, trimming, edging, shrubbery maintenance, weeding, debris removal, and general cleanup to maintain safe access, protect infrastructure, reduce fire hazards, and ensure professional appearance. Work must occur during hatchery business hours (Monday–Friday, 7 a.m. to 4 p.m.) with hatchery staff present. The base contract period runs from September 22, 2026 through September 21, 2027, with four one-year option periods extending through September 21, 2031. Ground maintenance services will occur primarily March through October on a monthly basis unless otherwise directed, with additional spring and fall seasonal cleanups scheduled in March and early October respectively. The contractor must submit a service schedule within five business days of award and coordinate scheduling changes with the Administrative Officer and Technical Coordinator with at least 24-hour notice.

The contractor must maintain industry-standard qualifications for federal work environments and comply with all applicable local, national, and Federal environmental laws and regulations. Notably, chemicals, pesticides, and herbicides are prohibited due to hatchery operations and fisheries concerns. Performance is evaluated using 95 percent inspection standards and validated customer complaints; deficiencies must be corrected within 48 hours or invoice deductions apply. The contractor must provide a current employee listing including names, contact information, residence data, passport or ID numbers, dates of birth, and vehicle information for all personnel accessing the grounds. Contractor-owned equipment storage on-site requires prior written authorization. All gates must be locked and secured prior to leaving the premises. The technical coordinator is Mark Yost (Supervisory Fish Biologist/Fish Hatchery Manager), and the primary administrative contact is Kimberly Flanagan (Administrative Officer at the Klamath Falls Fish and Wildlife Office).

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STATEMENT OF WORK

Grounds Maintenance Service

U.S. Fish and Wildlife Service Klamath Falls Fish Hatchery 3745 Lower Klamath Lake Road Klamath Falls, OR 97603

1. GENERAL

• The Klamath Falls National Fish Hatchery (KFNFH) is a U.S. Fish and Wildlife Service facility located at 3745 Lower Klamath Lake Road, Klamath Falls, Oregon. The hatchery supports recovery efforts for endangered Lost River and Shortnose Suckers and contains fish production ponds, water delivery systems, office facilities, maintenance areas, storage facilities, parking areas, and access roads. The full hatchery covers approximately 31 acres and includes fish production ponds, drainage infrastructure, roadways, and associated support facilities. The hatchery contains approximately 1 – 2 acres of mowable and maintained grounds under this contract.

• The Government requires recurring grounds maintenance services to maintain safe access to facilities, protect infrastructure, reduce fire hazards, and maintain professional appearance standards. Ground maintenance services include mowing, weed eating, debris removal, and trimming of vegetation.

• Areas requiring service include areas surrounding fish ponds, roadways and travel corridors, infrastructure (water pipes, valves, etc.), buildings, stored equipment, and parking areas.

• The Contractor must have the capabilities to service this type of facility and possess industry standard qualifications to perform ground maintenance services in a federal work environment.

• The Contractor must provide all labor, supervision, equipment, tools, and materials necessary to perform the services described in this Statement of Work.

• Work must take place during the hatchery work hours, Monday through Friday, 7 a.m. – 4 p.m. as hatchery staff must be present when work is conducted. The work schedule will be determined by the Contractor, Administrative Officer, and Technical Coordinator following contract award.

• Performance: At a minimum, the Contractor is required to take all steps and measures that would be taken by a prudent land/building owner to maximize the life expectancy of the property. All work will be performed completely and in a professional manner to the satisfaction of the Technical Coordinator and/or Administrative Officer. Ground maintenance performance will be evaluated in accordance with the measures outlined in this statement of work.

• Safety: The Contractor shall maintain safe operations, keep pedestrian and vehicle areas clear of debris created by the work, and immediately report any accidents, injuries, or property damage to the Government point of contact. All effort must be taken to maintain government equipment and materials. Any damage to government property or land shall be reported to the Administrative Officer and/or Technical Coordinator immediately.

• Security of Premises: The Contractor shall ensure gates are locked/closed as appropriate for all areas pertinent to Contractor’s access prior to exiting the property.

The Contractor will report any instance of problems encountered while on-site to the Technical Coordinator or Administrative Officer.

2. DEFINITIONS

• Grounds Maintenance: Mowing, trimming, edging, shrubbery maintenance, weeding, debris removal, and general cleanup necessary to maintain safe and presentable grounds.

• Spring & Fall Yard Clean-Up: Seasonal cleanup services performed at the start and end of the growing season, including removal of leaves and debris, cutting back dead vegetation, and general site cleanup to prepare grounds for active use or winter conditions.

3. PLACE AND PERIOD OF PERFORMANCE

• Location:

Klamath Falls National Fish Hatchery 3745 Lower Klamath Lake Road Klamath Falls, OR 97603 ο The attached map highlights all areas to be maintained by Contractor.

ο Areas to be maintained include:

Areas directly surrounding all ponds Areas along roadways and corridors Area surrounding water pipes that leads from well to ponds (with 5ft clearance on each side) Areas surrounding maintenance infrastructure (valves, pipelines, electrical panels, pumps, monitoring stations, etc.)

Areas around existing buildings, trailers, equipment, and vehicle parking

• Performance Period:

ο Base Period: September 22, 2026 through September 21, 2027, with four one-year option periods through September 21, 2031.

• Service Schedule:

ο Ground maintenance services will occur primarily March through October and may be extended earlier or later in the year if needed, depending on site and weather conditions.

ο Ground maintenance service will occur monthly, unless otherwise directed by the Administrative Officer or Technical Coordinator. Services may occasionally be requested more often based on vegetation growth.

ο Day and time will be determined by the Contractor and Administrative Office/Technical Coordinator prior to service beginning.

ο Hatchery personnel must be present for work completed at this location. Work must take place during hatchery business hours, generally Monday through Friday, between 7 a.m. and 4 p.m.

ο Spring Clean-Up will take place in March, unless requested earlier or later depending on site and weather conditions.

ο Fall Clean-Up will take place in early October, unless requested earlier or later depending on site and weather conditions.

• Hatchery Duty Hours:

Monday–Friday, 7:00 a.m. – 4:00 p.m.

ο Non-duty Hours: Evenings, weekends, and all Federal holidays.

• Service Coordination:

ο The contractor must submit a service schedule within five business days of the award. The Administrative Officer or Technical Coordinator will approve and manage changes, providing at least 24-hour notice for scheduling adjustments.

ο Services may be postponed due to weather, federal holidays, or upon agreement of both parties.

4. GOVERNMENT FURNISHED EQUIPMENT, SUPPLIES AND MATERIALS

• Government property will be accessed only in direct operations of providing Contractor services and shall not be used in any manner for any personal advantage, business gain, or other personal endeavor by the Contractor.

5. CONTRACTOR FURNISHED EQUIPMENT, SUPPLIES, AND MATERIALS

• The Contractor will furnish all labor, equipment, tools, supplies, and materials necessary to perform the services.

• Equipment must be used and maintained in accordance with the manufacturer’s directions and meet all applicable OSHA standards.

• The Contractor is responsible for using products and equipment as recommended by the manufacturer.

6. SCOPE OF WORK

• Spring and Fall Clean-Up o The Contractor will be responsible for the following services:

Spring & Fall Yard Clean-up includes removal of fallen branches and other debris from roadways, corridors, around ponds, around maintenance infrastructure, buildings, and parking areas. Services include cutback dead vegetation, debris removal, and general site cleanup to prepare grounds for active use or winter conditions. All collected debris shall be removed and properly disposed of by the contractor.

• Monthly Grounds Maintenance o The Contractor shall be responsible for providing the following services: Mowing, trimming, edging, shrubbery maintenance, weeding, debris removal, and general cleanup necessary to maintain safe and presentable grounds.

Monthly mowing, trimming, and edging of the following areas: around all buildings, roadways, travel corridors, around water pipe and maintenance infrastructure, around all ponds, and other highlighted areas indicated on the attached map.

Additional ground maintenance services may be requested by the Administrative Officer or Technical Coordinator should it been needed due to heavy vegetation growth.

General grounds maintenance of areas highlighted on map as necessary to maintain safe and presentable grounds.

• SERVICE CONDUCT AND DELIVERABLES

o Unless otherwise stated, the Contractor shall provide all necessary equipment, supplies, and labor to provide proper ground maintenance services as indicated in this Scope of Work.

o The Contractor will schedule routine ground maintenance requirements to ensure that these services are completed in the order and time frame that are most efficient and have the least impact on normal operations.

o The Contractor will schedule periodic ground maintenance requirements so that it causes minimal disruption to the normal operation of the facility.

o The Contractor, Technical Coordinator, and Administrative Officer shall determine the work schedule.

o The Contractor is responsible for provision, maintenance, and storage of all equipment and supplies required to perform ground maintenance services.

o Contractor-owned equipment will not be stored on-site unless previously authorized by the Administrative Officer or Technical Coordinator.

o The Contractor will be familiar with and comply with all applicable environmental laws and regulations regarding grounds maintenance.

o Chemicals, pesticides, and herbicides may not be used by the Contractor due to the nature of hatchery operations and danger to fisheries operations.

7. EVALUATION AND ACCEPTANCE/QUALITY SURVEILLANCE PLAN (QSP) AND

DELIVERABLES

Objective: Ensure contractor meets time schedules and complies with Statement of Work in a safe and productive manner.

• Performance Indicators: The KFNFH reserves the right to inspect the Contractor’s performance using a 95 percent inspection and validated customer complaints. When notified of a deficiency, items designated as unsatisfactory or below standard shall be corrected by the Contractor at no additional cost to the KFNFH. All corrective action must be completed within 48 hours of notification of the deficiency; if not, a deduction shall be made from the applicable month’s invoice. Failure of the KFNFH to notify the Contractor of a deficiency does not relieve the contractor of the obligation to perform services nor does it relieve the Contractor of the responsibility to ensure that quality control measures are followed to ensure contract compliance. Contract payment may be reduced for services not performed in compliance with the contract.

• It is the responsibility of the Contractor to understand all specifications and to comply with all requirements.

• Incentives: Performance will be documented with particular attention to performance that has exceeded the standard or that has failed to meet the standard. Meeting or exceeding performance may result in exercise of option years.

• If there is a discrepancy with the ground maintenance service, the Contractor will be notified immediately and must respond in writing, stating plans to correct the discrepancy.

8. QUALITY CONTROL PROGRAM

• The Contractor shall institute and maintain a complete quality-control program to ensure that the requirements of this contract are provided, as specified. The overall goal of the program should be to identify and correct any problems that may exist before they are identified or reported to the Technical Coordinator or Administrative Officer.

• The Contractor will maintain a file of all inspections conducted by the Contractor and corrective actions taken. This should include follow-up inspections to ensure that corrective action was appropriate, complete, and timely. This documentation shall be organized in a logical manner, kept current, and made available to the Technical Coordinator or Administrative Officer upon request during the term of the contract.

• The contractor shall maintain a current listing of employees. The list shall include employee names, contact information, and residence information. The list shall be validated and signed by the contractor and provided to the Administrative Officer. An updated listing must be provided when an employee’s status or information changes.

9. TECHNICAL COORDINATOR DUTIES AND RESPONSIBILITIES

• The Contractor is required to attempt to resolve all questions and/or problems with the

Technical Coordinator or Administrative Officer prior to contacting the Contracting Officer (CO). The Technical Coordinator and Administrative Officer cannot change the performance requirements of the contract; only the Contracting Officer may alter the terms of this contract, make applicable agreements, or obligate U.S. government funds.

• The Technical Coordinator and/or Administrative Officer will be responsible for continuous observations of the contractor’s performance under this contract. All observations of incomplete or defective performance, safety and health standards violated, and damage to facility infrastructure will be recorded.

• The Technical Coordinator and/or Administrative Officer must issue written notices to the Contractor and will require the Contractor to reply, in writing, within five workdays after receipt, explaining reasons for the existing conditions, the corrective action, and procedures taken to prevent recurrence.

• The Technical Coordinator and/or Administrative Officer will inspect and accept the goods/services performed by the Contractor; but will not sign for any services not received or not to standard.

• The Technical Coordinator and/or Administrative Officer will verify quantities and/or services on the vendor’s invoice.

• Inform the Contracting Officer of any performance problems.

10. ACCESS PROCEDURES

• The Contractor must provide a list of all employees that will be accessing the grounds prior to work commencing, and upon any changes to personnel. The list must include the employee’s first name, last name, passport or ID card number, date of birth, and vehicle type and license plate number if driving a vehicle on government property. The access list may be provided on paper or electronically in Microsoft Excel or Word.

• Contractor employees are required to ensure that all gates are locked and secured prior to leaving the premises.

• Failure to comply with these procedures will result in base access for contractor personnel being denied.

• Failure to comply with additional access requirements, or to meet the requirements, is grounds for access denial of the contractor’s personnel, and, if necessary, termination of the contract for cause.

11. AUTHORIZATION TO PERFORM

• The Contractor, in entering this contract, affirms that all necessary licenses, permits, and qualifications necessary to perform this contract have been or will be met before the performance begins.

12. ENVIRONMENTAL REQUIREMENTS

• The Contractor shall comply with all applicable local, national, and Federal environmental laws, policies, and regulations.

• The use, handling, storage, and disposal of, hazardous material shall be in accordance with government environmental regulations and procedures. Personnel must be appropriately trained.

• The Contractor must ensure employees have all required safety training when engaged in activities involving government facilities, personnel, or equipment. The proof of training (certificates, etc.) must be provided upon request.

• The Contractor will immediately notify the Technical Coordinator or Administrative

Officer of all accidents/incidents involving employee use of and/or damage/injury to facilities, equipment, or personnel.

13. CONTACTS

Primary Contact:

Kimberly Flanagan Administrative Officer Klamath Falls Fish and Wildlife Office 1936 California Avenue, Klamath Falls, OR 97601 Phone: 541-591-3540 Email: kimberly_flanagan@fws.gov

Technical Coordinator:

Mark Yost Supervisory Fish Biologist (Fish Hatchery Manager) Klamath Falls National Fish Hatchery 3745 Lower Klamath Lake Road Klamath Falls, OR 97603 Email: mark_yost@fws.gov http://?

Office Building, Vehicle and Equipment Storage, Misc. Operational Buildings

Source Well

P-Pond Series

Kimberly Flanagan Line

Kimberly Flanagan Line

Kimberly Flanagan Line

Rearing Ponds

Retention Pond

Kimberly Flanagan Line

Kimberly Flanagan Line

Kimberly Flanagan Line

A04 - SoW.pdf
9. TECHNICAL COORDINATOR DUTIES AND RESPONSIBILITIES
10. ACCESS PROCEDURES
11. AUTHORIZATION TO PERFORM
Lower Pond Map - Final.pdf
Top Pond Map - Final.pdf

File details come from the government source that posted it. Updated .