9Q0TDBNS200 Sec J Amend 01.pdf

RFP 9Q0TDBNS200 Local Services Acquisition (LSA) for the State of California

Amendment 01

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SECTION J

List of Documents, Exhibits and Other Attachments

Attachment J.1 Media Requirement for Call Processing

Attachment J.2 Glossary of Terms

Attachment J.3 Historic Buildings Reference Documents

Attachment J.4 Requirements Matrix

Attachment J.5 Navy WAWF Invoice and Payment Requirements

Attachment J.6 Government’s Estimated Quantities for Price Schedules A, B, C and D

Attachment J.7 TOPS (Telecommunications Ordering and Pricing System) Formats for

Electronic Billing

Attachment J.8 List of NPA NXXs

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Attachment J.1

Media Requirement for Call Processing

Each switching system shall produce a monthly file containing the chronological details of all completed outgoing inter/intra-lata and international calls requiring toll charges. These calls would include, but not be limited to message unit charges, directory assistance/information charges, collect calls, and operator assisted calls. In short, a record of all calls commercially billable to a system number and traceable to the line(s) originating the individual call(s) shall be in the file.

Due to the various vendor-specific applications systems and the output they produce, there are three types of media that the government currently processes and can accept. They are:

a. File transfer Protocol (FTP) file transmission (the preferred method).

b. CD-Rom.

c. E-mail attachment.

The file attributes that TOPS accepts are:

a. ASCII (no EBCIDIC).

b. Fixed length records.

c. Fixed length fields within records.

d. Delimited, (comma, pipe symbol ―|‖).

All media shall be labeled with the following information:

a. Vendor Name.

b. Vendor Account Number.

c. GSA or direct ordering agency Account Number,

d. GSA or direct ordering agency system number.

e. File name (i.e., order activity file).

FTP transmissions shall be provided to those GSA or direct ordering agency offices designated by the Government on a monthly basis within 10 working days after the end of each calendar month.

The Contractor shall furnish for approval, a test file, 30 days prior to system(s) cutover(s).

Notification of approval shall be furnished to the Contractor within 14 working days of receipt of the file.

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Attachment J.2

Glossary of Terms

911 service An emergency reporting system whereby a caller dials a common number—911—for all emergency service.

Account code A code that identifies the caller so that the cost of the call can be billed to the appropriate party.

Accounting control transaction (ACT) number

A specific number assigned by GSA at the order level authorizing the invoicing of services.

ACO Administrative Contracting Officer

ADN Advanced Digital Network Service. A digital, private line transport service that provides full duplex four-wire transmission of synchronous serial data with features including variable speeds, customer-controlled network reconfiguration, and network control and diagnostics. ADN also refers to a 56k bytes per second leased line or a line that is rented and dedicated to one connection for more efficient use.

Agency A term used to identify all federal agencies, authorized federal contractors, agency-sponsored universities and laboratories, and (when authorized by law or regulation) state, local, and tribal Governments.

Agency billing code A Government-provided code that identifies a specific billing account for an agency that elects to use centralized billing.

Agency billing identification

An agency or contractor-provided code that identifies a specific billing account for an agency that elects to use direct billing.

Agency hierarchy code

An agency-provided code that identifies how billing data shall be grouped;

e.g., by GSA, customer agency, customer-agency defined sub-hierarchies, such as department and office, service, telephone number, and accounting code. Each level of the hierarchy shall contain the aggregate information pertaining to the lower levels.

Analog In telephone transmission, the signal being transmitted—voice, video, or image – is ―similar to‖ the original. In telecommunications, analog means telephone transmission or switch which is not digital.

Audit trail A chronological record of system activities that is sufficient to enable the reconstruction, reviewing, and examination of the sequence of environments and activities surrounding or leading to an operation, a procedure, or an event in a transaction from its inception to final results.

Authorization codes A code that, once entered, can permit the user to gain access to a system or service.

Automatic number identification (ANI)

A service feature that provides the automatic identification of the calling station billing number.

Base price The price for providing service with no features.

Basic rate interface The transmission speed supported by the basic interface structure of an

ISDN system that is composed of 2 Bearer channels each 64 kb/s and 1

D channel of 16 kb/s.

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Billing accounting codes - unverified

The capability to enter a billing account code to be used in billing.

Billing accounting codes - verified

The capability to enter a billing account code to be used in billing and to block the call if the code cannot be verified.

BITS Timing Building Integrated Timing Supply (BITS), also called Building

Integrated Timing System, is a method for distributing a precision clock among telecommunications equipment. The physical medium is a T1/E1

(DS1) line.

Bridging

Telephone utility equipment located in Serving Wire Center (SWC – also referred to as a "Hub"). Allows multiple locations to be connected or

"bridged".

Business line This service provides a business customer with a single, voice-grade telephonic communications channel which can be used to place or receive one call at a time. This service also provides connection of business customer-single station sets or facsimile machines to the public switched telecommunications network.

Call back/camp on The capability to allow a user to place a call back on a busy line. When the called station goes on-hook, the originating station is rung and, when answered, the original call is automatically placed.

Call block The capability to block a user-specified pre-designated number(s) from completing incoming calls to the user.

Call blocking The capability to block outgoing calls from a user(s) to specific numbers, NXXs, NPAs, or country codes.

Call consultation A feature that allows a user to alternate between a party on hold and an existing conversation.

Call detail record A record generated by customer traffic later used to bill the customer for service. At a minimum, call detail records include the number used to make the call, date the call is made, number called (local or long distance), time the call started, and call duration. Other information such as the circuit used to make the call (WATS, MCI, etc.) or purpose of the call (e.g., client, project) is also typically provided as part of the call detail records.

Call forward - busy line

A feature that permits calls attempting to terminate to a busy station line to be redirected to a predetermined line when the called station is in use.

Call forward - don’t answer

A feature that provides for forwarding of incoming calls to a predetermined line when the called station line does not answer within a prescribed time.

Call forward -remote access

A feature that lets a user turn on or turn off call forward variable features from a telephone other than their own. From a remote location, a user dials a remote access directory number and through a series of prompts enters their own telephone number and a personal identification number.

Call forward -variable

A feature that allows a user to choose to reroute incoming calls to another specified telephone number.

Call forwarding A feature that allows all calls destined for a station to be routed to another station (or to the attendant), designated during activation, regardless of the busy or idle state of the called station. This feature can http://en.wikipedia.org/wiki/Telecommunications

J-4 be activated or canceled by the station user or by the attendant.

Call hold A feature that allows a station user to ―hold‖ any call in progress by flashing and then dialing a ―hold‖ code, thus freeing the same line for the purpose of originating another call or returning to a previously held call.

If the controlling station user does not dial any additional digits after the

―hold‖ code, muting of the station set and removal of dial tone will occur after a time-out period. The call will remain on hold until the controlling station user either hangs up, casing the station to ring with the held call, or flashes and redials the ―hold‖ code to return to the original call. Only 1 call per station line may be held at a time. The held call cannot be added to the other call.

Call hunting See ―hunting‖

Call park The capability to allow a call to be parked at a directory number for retrieval by another line or trunk.

Call pickup A feature that allows a station user to answer any calls directed to another station line within his own preset pickup group by dialing a pickup code from an idle or busy station. If more than 1 station line in the pickup group is ringing, the individual call to be answered will be selected by the system. Multiple call pickup groups can be defined within a single Centrex service group.

Call restriction A feature that allows the system to restrict certain types of calls being made from stations.

Call return A feature that allows a telephone user to dial the last caller, even if he/she did not answer the phone.

Call transfer A feature that allows a station user to transfer any call in progress to another station without the assistance of the attendant.

Call waiting A feature that allows a call to a busy station line to be held waiting while a tone signal is directed towards the busy station user. (Only the called station user hears this tone.) The called station user may connect to this waiting call by hanging up, whereby the station will be rung and will be connected to the call upon answer. Alternatively, the station user may flash and dial an answer-hold code to hold the original call and answer the waiting code.

Caller identification

(ID)

A feature that provides the capability of passing the calling number to the terminating station.

Caller, calling party, call

A person, program, or equipment that originates a call.

Calling number suppression

A feature that provides the capability to block the originating phone number from being passed to the terminating station on a per call basis.

Centrex -like

Service

A service that provides, from the telephone company central office, functions and features comparable to those provided by a PBX or a PABX.

Centrex service group

A group of affiliated users within a common Centrex configuration.

Class of service

(COS)

A designation assigned to describe the service treatment and privileges given to a particular terminal.

Commercially As applied to a telecommunications service in a geographic area, that

J-5 available service or service-related feature, that is, for a consideration, currently legally provided by one or more entities, who are generally considered to be providers of telecommunications service(s), to one or more other entities independent from the service provider for their own legal commercial business purposes.

Compatibility A property of systems that allows the exchange of necessary information directly and in usable form. Note: Implies use of identical or compatible protocols.

Conference calling A feature that allows a station user to establish a multiparty conference connection (of up to 6 conferees including himself), either without attendant assistance at all, or with attendant assistance only for adding trunks.

Contract line item number (CLIN)

A telecommunications-related service that can be ordered by item number under the contract.

COR Contracting Officer’s Representative

COTR Contracting Officer’s Technical Representative

CPE Equipment owned, leased or under the control of the Government and physically located at the Government’s Customer premises or at the premises of another contractor.

Customized intercept and recorded announcement

This feature provides a recorded message, as specified by the customer, to an intercepted call indicating why the call cannot be completed.

Cutover The physical changing of circuits or lines at a telecommunications location from one configuration to another.

Demarcation point The point where the phone company brings in the wiring that connects to the subscriber’s phone system and where the subscriber assumes responsibility for the service.

DID This service allows Centrex or PBX station telephone numbers to receive direct incoming calls via central office facilities or trunks.(One-way In-bound Trunk)

DID number block assignment and maintenance

A service provided by the telephone carriers to offer a range of consecutive telephone numbers to support direct in-bond calls to

Centrex, PBX and Key system installations.

DIOD This service allows Centrex or PBX station telephone numbers to receive direct incoming calls and dial direct out-bound calls via central office facilities or trunks. (2-way trunk)

DOD This service allows Centrex or PBX stations to dial direct outbound calls via central office facilities or trunks.(1 Way Out-bound Trunk)

Digital signal 0

(DS0)

A digital signal rate of 64 kb/s. The world wide standard speed for digitizing one voice conversion using pulse code modulation.

Digital signal 1

(DS1) or (T1)

A digital signal rate of 1.544 Mb/s.

Direct inward dialing (DID)

The capability of dialing a call from an external party directly to a station without the assistance of an attendant.

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Direct outward dialing (DOD)

The capability allowing an internal user to place a call to an outside party without the assistance of an attendant.

Directed call pickup A feature that allows a station user to answer any calls directed to another station line dialing a pickup code from an idle or busy station.

Directory assistance The local telephone company provides this service. It allows the subscriber to call for information about phone numbers and/or addresses.

Disconnect A service order is disconnected if the action is taken after the service has been accepted.

Emergency Generally any situation that results in 20% or more of a systems lines being inoperative or an entire trunk group being isolated or inoperative.

Any other situation declared an emergency by appropriate government authority.

EUCL charge End User Common Line Charge, also known as Subscriber Line Charge.

This charge is for the use of an End User Common Line to obtain local telephone exchange service, but does not include the provision of a telephone number, detail billing, directory listing, or intercept arrangements.

Feature A service capability that is made available in addition to the basic capabilities associated with a service.

Feature group D

(Equal Access)

Also referred to as ―equal access,‖ Feature Group D provides trunk-side

LATA access, affording call supervision to an Inter-exchange Carrier, a uniform access code (10XXX), optional calling-party identification, recording of access-charge billing details, and pre-subscription to a customer-specified Inter-exchange Carrier as defined in paragraphs 12.20 through 12.77, Section 6 of the Notes on the BOC Intra-LATA Networks

(SR-2275).

Frame relay A data communications transmission protocol, similar to packet switching, that is optimized for reliable transport facilities (such as fiber optic transport) that transmit at a low bit-error rate.

Grade of service

(GOS)

The probability of a call being blocked during a call attempt, expressed as a decimal fraction, during the busy hour.

Hunting Serial hunting: The capability to route incoming calls through a series of stations. If the first station is busy, the calls will be routed to the second station in the series, and so on. Circular hunting: The capability to route incoming calls through a series of stations. If the first station is busy, the calls will be routed to the second station in the series, and so on. If the last station in the circular hunt group is busy the call will be routed to the first station in the group. UCD hunting: the capability of distributing calls uniformly across a series of stations.

Implementation The process of adding new services or changing existing services at user locations.

Integrated services digital network

(ISDN)

A network that provides end-to-end digital connectivity to support a wide range of services, including voice and non-voice services, to which users have access by a limited set of standard multipurpose user network interfaces, as defined in the CCITT I series. See Basic Rate and Primary

Rate.

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Intercept Calls, which cannot reach their destination, may be intercepted and diverted to a station attendant or a recording.

Inter-exchange carrier (IXC)

Any service provider offering inter-LATA telecommunications services.

Inter-LATA Private

Line Services

(IPLS)

Dedicated point-to-point analog circuits.

Intermediate distribution frame

(IDF)

A metal rack designed to connect cables, usually located in an equipment room or closet. Proves the connection between inter-building cabling and the intra-building cabling, i.e., between the main distribution frame (MDF) and individual phone wiring.

Interoperability The ability of each service provider to effectively and efficiently transfer all information and control data within its own network and between its network and those of other service providers so that a given service offering operates transparently and without performance degradation for users.

Key telephone system

In a customer environment, terminals and equipment that provides user terminals with access to a variety of telephone services without attendant assistance.

Last number redial The capability of redialing the last number dialed by pressing a feature code or button.

Line hunting See Hunting.

Local access transport area

(LATA)

Under the terms of the Modified Final Judgment (MFJ), the geographical area within which a BOC is permitted to provide telecommunications services after divestiture by AT&T.

Message waiting indication

A visual or aural indication at a station that a message is waiting.

National security emergency preparedness

(NS/EP)

requirements

As used in this document, National Security Emergency Preparedness

(NS/EP) requirements are intended to maintain a state of readiness or respond to and manage an event or crisis (local, national, or international) that causes or could cause injury or harm to the population, damage to or loss of property, or degrade or threaten the security posture of the United

States.

NBD initial price The valid initial units of usage-sensitive calls during Normal Business Day

(NBD is defined in Section B.1.3) are 1 minute for CSS.

Neighborhood Call 911 Service that allows the Customer to call a group of phone numbers that are placed in a common group. This is sometimes used for emergency broadcasts.

Network interface device (NID)

The NID is located at the demarcation point between the customer’s equipment and the network as defined by the Federal Communications

Commission (FCC) and the Public Utility Commission (PUC) and typically provides network protection, test access, and termination functions.

Normal business day (NBD) additional price

The valid increments of usage-sensitive calls during Normal Business Day

(NBD is defined in Section B.1.3) are 1 minute for CSS.

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North American numbering plan

(NANP)

A numbering plan that allows all stations conforming to the 10-digit-dialing pattern of the PSN to be accessed. The pattern is of the form

NPA-NXX-XXXX where NPA equals Numbering Plan Area (Area

Code); N = 2-9; P = 0-9; A = 0-9; and X = 0-9.

NPANXX NPA is the Numbering Plan Area, also known as the area code, and NXX is the first 3 digits in a seven-digit local telephone number that identifies the central office that serves the phone number. When specified alone, originating NPANXX is implied.

Number portability Number portability is the ability of a user of telecommunications services to retain, at the same location or at other locations within the same rate center, existing telecommunications numbers without impairment of quality, reliability, or convenience when switching from one telecommunications carrier to another.

Operator assistance Calls completed or billed with the live or mechanical assistance by the telephone company’s operator center.

Optical Carrier

(OC)

Optical Carrier transmission rates are a standardized set of specifications of transmission bandwidth for digital signals that can be carried on

Synchronous Optical Networking (SONET) fiber optic networks.

Transmission rates are defined by rate of the bitstream of the digital signal.

Originating

NPANXX group

The area that includes the group of NPANXXs where a service originates. See Section J.1.1 for the list of valid originating NPANXXs.

Outside normal business day

(ONBD) additional price

The valid increments of usage-sensitive calls during Outside Normal

Business Day (ONBD is defined in Section B.1.3) are 1 minute for CSS.

Outside normal business day

(ONBD) initial price

The valid increments of usage-sensitive calls during Outside Normal

Business Day (ONBD is defined in Section B.1.3) are 1 minute for CSS.

PCO GSA’s Procuring Contracting Officer

Point of presence

(POP)

An Inter-exchange Carrier’s point of interface with a Local Exchange

Carrier.

Pre-subscribed inter-exchange carrier (PIC) change

The capability for a telephone user to change to another inter-exchange carrier that is to be used with 1+ dialing.

Primary directory listing

A primary directory listing is listed in the telephone directory published by the dominant exchange service provider in the customer’s exchange area of the station number that is designated as the customer’s main billing number. It contains the name of the customer, or the name under which a business is regularly conducted, as well as the address and telephone number of the customer.

Primary rate interface

The transmission rate supported by the ISDN primary rate interface, defined on CCITT I.412 as 1536 kb/s and composed of 23 B (64 kb/s) and

1 D (64 kb/s) channels.

Private branch Simply, a communications switching system serving an organization and http://en.wikipedia.org/wiki/Synchronous_Optical_Networking http://en.wikipedia.org/wiki/Fiber_optic http://en.wikipedia.org/wiki/Telecommunications_network http://en.wikipedia.org/wiki/Bitstream

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Specifically, communications switching equipment conforming to the EIA

Standards RS-464 and RS-464-1, published in December 1977 and August

1982, and meeting FCC registration requirements for interconnection to the Public Switched Network.

Provisioning The act of supplying telecommunications service to a user, including all associated transmission, switching, equipment, software, wiring, implementation services, and support systems.

PS/ALI Private switch/automatic location identification (PS/ALI) database

Public switched network (PSN)

Any common carrier network that provides circuit switching among public users. Note: The term is usually applied to the Public Switched

Telephone Network, but it could be applied more generally to other switched networks, e.g., public data networks and public packet-switched data networks.

Service delivery point (SDP)

The point at which a service is delivered by the contractor to the user. It is defined in terms of location, contractor facilities, interface, and user facilities. The SDP is the interface point for the physical or logical delivery of a service, is 1 of the points at which performance parameters are measured to determine compliance with the contract, and the point used by the contractor to identify the charges for services rendered. Each

SDP is defined as the combined physical, electrical, and service interface between the serviced network and Government premises equipment, off-premises switching and transmission equipment (including but not limited to, those provided by Centrex and telephone central offices), and other facilities, as well as the POP of the MAA contractor’s transport network service provider in the future. SDPs may be located on or off

Government premises.

Section 508 Section 508 refers to a statutory section in the Rehabilitation Act of 1973

(found at 29 U. S. C. 794d). Congress significantly strengthened section 508 in the Workforce Investment Act of 1998. Its primary purpose is to provide access to and use of Federal executive agencies’ electronic and information technology (EIT) by individuals with disabilities. The statutory language of section 508 can be found at www.section 508.gov.

Section 508 requirements are separate from, but complementary to, requirements in sections 501 and 504 of the Rehabilitation Act that require, among other things, that agencies provide reasonable accommodations for employees with disabilities, provide program access to members of the public with disabilities, and take other actions necessary to prevent discrimination on the basis of disability in their programs.

Contractors interested in selling EIT to the Federal Government are responsible for designing and manufacturing products and services that meet the applicable Access Board’s technical provisions. The standards are codified at 36 CFR 1194 and may be accessed through the Access

Board’s web site at http://www.access–board.gov.

http://www.section/ http://www.access–board.gov/

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Service initiation charge (SIC)

Those fees established by the contractor that enable new subscribers to access the service or existing subscribers to add a new feature. These are by definition one-time fees for physical and logical connection establishment within the network.

Service profile identification and directory (SPID)

Is a service profile identification used for ISDN BRI which allows automatic assignment of terminal identification attached to BRI.

Service-based approach

In a service-based approach, the Government delegates responsibility for transmission, switching, or support service functions to a telecommunications service provider. In a facilities-based approach, the

Government retains ownership of some of the required network assets or

―facilities.’

Six-Way conference calling

See conference calling.

Specification A document intended primarily for use in a procurement that clearly and accurately describes the essential technical requirements for items, materials, or services, including the procedure by which it will be determined that the requirements have been met.

Speed calling A feature that allows a station user to reach any of a pre-selected group of phone number by dialing one or more digits.

Station A data terminal or voice terminal used to access a network.

Station-to-station dialing

A feature that allows a station user to directly dial other stations within the same system without the assistance of the attendant. The number of digits required depends on the numbering plan engineered for the customer.

Stop date Date on which a quoted price is no longer effective.

T1 Digital services that provide transmission at a data rate of 1.544 Mb/s.

T3 Digital services that provide transmission at an aggregate data rate of

44.736 Mb/s.

Teleconferencing A conference between persons remote from 1 another but linked by a telecommunications system. Note: A teleconference is supported by audio and/or video communication equipment that enables the live exchange of information among remotely located persons and machines.

Terminating

NPANXX group

The area that includes the group of NPANXXs where a service terminates. See Section J.1.2 for the list of valid terminating

NPANXXs.

Three-way conference calling

See conference calling.

Traffic (a) The information moved over a communications channel. (b) A quantitative measurement of the total messages and their length, expressed in calls, erlangs, 1 hundred call seconds (CCSs), or other units, during a specified period of time.

Unified Messaging

(or UM)

The integration of different electronic messaging and communications media (e-mail, SMS, Fax, voicemail, video messaging, etc.) technologies into a single interface, accessible from a variety of different devices.

Unit price A unit price is constructed from the price elements associated with a http://en.wikipedia.org/wiki/Messaging http://en.wikipedia.org/wiki/Communications http://en.wikipedia.org/wiki/Electronic_media http://en.wikipedia.org/wiki/E-mail http://en.wikipedia.org/wiki/SMS http://en.wikipedia.org/wiki/Fax http://en.wikipedia.org/wiki/Voicemail http://en.wikipedia.org/wiki/Video_messaging

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CLIN. For example, a CSS line incurs the following costs: one-time service initiation charge, monthly recurring line charge, EUCL charge.

Voice mail A voice messaging system.

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Attachment J.3

Historic Buildings Reference Documents

(a) General Services Administration (GSA)

Document: Maintenance, Repair and Alterations of

Historic Buildings, issued April 1981.

Available from: Department of Commerce National Technical

Information Service, Attn: Order Department

5285 Port Royal Road

Springfield, VA 22161

Telephone No.: (800) 553-6847

Order No.: Accession # PB82104928;

Report # GSA/PBS/HP1

Price: $60.00 plus $6.00 Handling fee

(b) U.S. Department of the Interior, National Park Service

Document: The Secretary of the Interior's Standards for Rehabilitation and Guidelines for

Rehabilitating Historic Buildings

(Revised 1983)

Available from: U.S. Government

Superintendent of Documents

Washington, DC 20402

Telephone No.: (202) 512-1800

Order No.: Stock No. 024005010033

Price: $6.00 a copy.

(c) U. S. Department of the Interior, National Park Service, National Conference of State Historic Preservation Officers:

Document: Preservation Tax Incentives for

Historic Buildings

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Available from: Preservation Assistance Division

National Park Service

1100 L Street, N.W.

Washington, DC 20013-7127

Telephone No.: (202) 343-9573

Order No.: See above order by title.

Price: Single copies available no charge.

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Attachment J.4

Requirements Matrix

To assist the Government in evaluating proposals, each Offeror shall demonstrate it is capable of meeting the technical requirements in Section C of this RFP and use this matrix to identify the locations in its proposal where that information can be found.

RFP

Section Statement of Requirement Proposal Reference

Comply

(Gov Use)

C.1.1 Background

C.1.2 Objective

C.1.3 Scope

C.2.1 Services

C.2.2 Service Reliability and Automatic

Processor Reload

C.2.3 Transport Facilities

C.2.4 PBX Transport Requirements

C.2.5 Calling Line Identification (CLID)

C.2.6 Numbering Plans

C.2.7 Minimum Set of Bundled Features

C.2.8 Unbundled Network Elements

C.2.9 Number Portability (Mandatory)

C.2.10 Voice Mail

C.2.11 Teleconferencing

C.2.12 Hosted Centrex

C.2.13 Internet Service

C.2.14 Frame Relat

C.2.15 Ethernet Service

C.2.16 Optical Service

C.2.17 Satellite/CATV Service

C.3 Customer Premise Equipment (CPE)

Capability

C.4 Availability of Government Space

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C.5 Cable

C.5.1 Cable / Wire installation and

Maintenance

C.5.2 Existing Government Cable/Wire

C.5.3 Demarcation Points For Services

Delivery Via Cable/Wiring

C.6 Protection From Voltage Fluctuations and

Current Spikes

C.7 Transition Plan

C.8 Implementation Plans

C.9 Maintenance Services

C.10 Federal Regional Emergency Support

During Disasters

C.11 Customer Administration Terminal

Service (CATS)

C.12 Maintenance of Records

C.13 Operational Support

C.13.1 Number Inventory and Administration

C.13.2 Moves/Adds/Changes

C.13.3 Inventory Management

C.13.4 Work Area Management

C.13.5 Telephone Directories

C.13.6 Directory Listings

C.13.7 Foreign Directory Listings

C.14.1 Organizational Management

C.14.2 Key Personnel

C.14.3 Marketing and Promotion Plan

C.15 Industry Standards

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Attachment J.5

Navy WAWF Invoice and Payment Requirements

SUP 5252.232-9402 INVOICING AND PAYMENT (WAWF) INSTRUCTIONS (April

2008)

(a) Invoices for goods received or services rendered under this contract shall be submitted electronically through Wide Area Work Flow -- Receipt and Acceptance (WAWF):

(1) The vendor shall have their cage code activated by calling 866-618-5988. Once activated, the vendor shall self-register at the web site https://wawf.eb.mil. Vendor training is available on the Internet at http://www.wawftraining.com. Additional support can be obtained by calling the NAVY WAWF Assistance Line: 1-800-559-WAWF (9293).

(2) WAWF Vendor ―Quick Reference‖ Guides are located at the following web site:

http://www.acquisition.navy.mil/navyaos/content/view/full/3521.

(3) Select the invoice type within WAWF as specified below. Backup documentation

(such as timesheets, receiving reports, etc.,) can be included and attached to the invoice in

WAWF. Attachments created in any Microsoft Office product are attachable to the invoice in

WAWF. Total limit for each file is not to exceed 2MB. Multiple attachments are allowed.

(b) The following information, regarding invoice routing DODAAC’s, must be entered for completion of the invoice in WAWF:

Routing Table Contracting Officer Notes

WAWF Invoice Type COMBO -- Select 2-in-1 for FFP Services Only.

-- Select Combo for Supplies, or Supplies

AND FFP Services.

-- Select Cost Voucher for all Cost Type

Contracts.

If none of the above applies, please call 1-

800-559-WAWF (9293).

Contract Number -(Enter Contract Number)

Delivery Order Number -(Enter DO Number)

Issuing Office DODAAC N00244 -(Enter DODAAC of the activity issuing the contract.)

Admin Office DODAAC N00244 -(Enter Contract Admin Office DODAAC)

Inspector DODAAC (usually only used when Inspector &

Acceptor are different people)

N70240 -(Enter Inspector DODAAC (plus extension if applicable, or leave blank)

Ship To DoDAAC (for Combo), Service Acceptor DODAAC (for

2 in 1),Service Approver

DODAAC (Cost Voucher)

N70240 -(Enter DODAAC (plus extension if applicable) http://www.acquisition.navy.mil/navyaos/content/view/full/3521

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Acceptance At Other -(Enter Other Acceptance Address if different from above (plus extension if applicable))

Local Processing Office

(Certifier)

N70240 -(Enter LPO DODAAC (Local Admin)

(plus extension if applicable) or leave blank

DCAA Office DODAAC (Used on Cost Voucher’s only)

-(Enter DCAA Office DODAAC when

Applicable)

- Check on DCAA website: www.dcaa.mil/

Paying Office DODAAC N68732 -(Enter Paying Office DODAAC Located on Contract)

Acceptor/COR Email Address elizabeth.valdi via@navy.mil

-(Enter the Acceptor Email address for this

Contract if applicable)

(c) Contractors approved by DCAA for direct billing will not process vouchers through DCAA, but may submit directly to DFAS. Vendors MUST still provide a copy of the invoice and any applicable documentation that supports payment to the Acceptor/Contracting Officer's

Representative (COR) if applicable. Additionally, a copy of the invoice(s) and attachment(s) at time of submission in WAWF must also be provided to each point of contact identified in section

(d) of this clause by email. If the invoice and/or receiving report are delivered in the email as an attachment it must be provided as a .PDF, Microsoft Office product or other mutually agreed upon form between the Contracting Officer and vendor.

(d) For each invoice/cost voucher submitted for payment, the contractor shall include the following email addresses for the WAWF automated invoice notification to the following points of contact:

Name Email Phone Role

PAM CLEVELAND PAM.CLEVELAND@NAVY.MIL LPO

ROSALINA LAZARO ROSALINA.LAZARO@NAVY.MIL LPO

SHERILYN

ALVAREZ

SHERILYN.ALVAREZ@NAVY.MIL

GAM

J-18

Attachment J.6

Government’s Estimated Quantities

Price Schedule A – Recurring Services

Estimated Quantities

Years 1, 2, &

Year 4 Year 5

CLIN Service Description Unit (Base

Period)

(Option 1) (Option 2)

LOCAL SERVICE MEASURED

RATE PRICING

DIAL TONE SERVICES

A001 Analog Centrex Line - No Features

(Service)

Per Line 5,817 7,744 9,671

A002 Analog Centrex Line - with Features

(Service)

Per Line 4,038 4,859 5,679

A003 Digital Centrex Line - No Features for Voice (Service)

Per Line 2 3 4

A004 Digital Centrex Line - with Features for Voice (Service)

Per Line 731 895 1,060

A005 Basic Rate Interface (2B+D) -

(Service)

Per Line 137 183 229

A006 Reserved

A007 Reserved

A008 Reserved

A009 Centrex Wire Center Mileage - Fixed Per Line 2,869 3,812 4,755

A010 Centrex Wire Center Mileage -

Variable

Per Mile 1,619 2,042 2,466

A011 Mileage for Airport Property Per Mile 4 5 6

A012 Quarter Mileage between extension and nearest point of Airport Property

Per Quarter Mile 1 2 3

A013 Reserved

A014 Reserved

A015 Reserved

A016 Measured Business Line Per Line 2,412 3,051 3,691

A017 Basic Rate ISDN Measured Business

Line (Service)

Per Line 1,356 1,398 1,441

A018 Usage - (Propose Type) per minute Per Minute 70,000,000 31,000,000 39,000,000

Note: Line with Features includes Call Forward Busy, Call Forward Ring No Answer (Internal and

External), Call Forward Variable (Internal, External, Unlimited), Call Hold, Call Pick-up (Group and per

Station), Call Transfer, Hold, and 3-way Conference Calling, and Message Waiting Indicator at no additional charge.

TRUNKING SERVICES

A019 Assured PBX Trunk Per Trunk 27 28 29

A020 Basic PBX Trunk (Service) Per Trunk 41 49 57

A021 DID PBX Trunk (Service) Per Trunk 83 94 106

A022 Direct Digital Interface - Transport

Facility Per Termination (Service)

Per Termination 36 46 56

J-19

A023 DOD PBX Trunk - (Service) Per Trunk 1 2 3

A024 FCI Link - Non-shared (Service) Per Link 2 3 4

A025 Toll Access Trunks -Assured

(Service)

Per Trunk 17 18 19

A026 SuperTrunk - Port - (Service) Per Port 36 47 57

A027 SuperTrunk - Trunk Group Two-

Way - (Service)

Per Trunk Group 58 76 94

A028 SuperTrunk - Trunk Group In Only -

(Service)

Per Trunk Group 1 2 3

A029 SuperTrunk - Trunk Group Out Only

- (Service)

Per Trunk Group 5 6 7

A030 Reserved

A031 Primary Rate Interface (23B+D) -

(Service)

Per PRI 204 250 296

A032 Primary Rate Interface (24B) -

(Service)

Per PRI 36 45 52

A033 Primary Rate Interface (23B +

Backup D) - (Service)

Per PRI 15 19 23

A034 Primary Rate Interface Trunk Group

- (Service)

Per Group 133 152 172

A035 Primary Rate Interface SubGroup -

(Service)

Per Subgroup 3 4 5

A036 Reserved

A037 Primary Rate Interface - PRI to

Supertrunk Alternate Route

Per Route 15 17 20

A038 Alternate Route for Second PRI

Trunk Group

Per Route 1 2 3

A039 DID Number Block (First 200

Numbers)

Per Trunk

Equipped

69 81 92

A040 DID Number Block (Over 200 DID

Numbers, each Additional 100

Numbers in same Trunk Group)

Per Trunk

Equipped

1,111 1,130 1,149

A041 DID Number Block (First or Second

Block of 100 Numbers)

Per Trunk

Equipped

187 249 310

A042 DID Number Bank (20 consecutive or non-consecutive numbers)

Per Trunk

Equipped

250 324 398

A043 DS0 (56Kb) - (Generic Digital

Transport Service GDTS) (Service)

Per Line 1 2 3

A044 DS0 (64Kb) - (Generic Digital

Transport Service GDTS) (Service)

Per Line 1 2 3

A045 DS0 (56Kb) Fixed Mileage - Initial

Mile (Generic Digital Transport

Service GDTS)

Per Line 1 2 3

A046 DS0 (64Kb) Variable Mileage - Per

Mile (Generic Digital Transport

Service GDTS)

Per Mile 1 2 3

A047 DS1 / T1 Channel Termination -

(Service) (Pricing includes two channel terminations)

Per two

Terminations

362 412 463

A048 DS1 / T1 Channel Termination -

(Service) (Single Channel termination)

Per Termination 27 28 29

A049 DS1 / T1 (Fixed Mileage) Per Circuit

- One Per Circuit

Per Circuit 121 122 122

J-20

A050 DS1 / T1 (Variable Mileage) - One

Charged Per Mile

Per Mile 662 663 664

A051 DS1 / T1 Timing Circuit - (Service)

(Pricing includes two channel terminations - no mileage)

Per Circuit 9 10 11

A052 DS3 / T3 Channel Termination -

(Service) (Pricing includes two channel terminations)

Per two

Terminations

2 3 4

A053 DS3 / T3 Channel Termination -

(Service) (Single Channel termination)

Per Termination 4 5 6

A054 DS3 / T3 - DS3 to DS1 Multiplexer -

(Service)

Per Multiplexer 4 5 6

A055 DS3 / T3 (Fixed Mileage) - One Per

Circuit

Per Circuit 4 5 6

A056 DS3 / T3 (Variable Mileage) - One

Charged Per Mile

Per Mile 37 38 39

A057 Advanced Digital Network Service

(ADN)

Per Line 94 95 96

A058 ADN Mileage - Fixed Per Line 21 22 23

A059 ADN Mileage - Per Mile Per Mile 109 110 111

A060 ADN Secondary Channel Per Termination 2 3 4

A061 IPLS Metallic Alarm Circuit -

(Service)

Per Termination 2 3 4

A062 Metallic Alarm Circuit Per Termination 3 4 5

A063 OC56K - Switched Digital Service

56 - (Service)

Per Line 2 3 4

A064 Radio circuit – Conditioning tone signal control and installation

Per Circuit 17 18 19

A065 Special Access – (Voice Grade

Circuit, Analog Point to Point 2-

Wire)

Per Line 211 214 216

A066 Special Access – (Voice Grade

Circuit, Analog Point to Point 4-

Wire)

Per Line 378 384 390

A067 Special Access Fixed Mileage –

(Voice Grade Circuit, Analog Point to Point 2-Wire & 4-Wire)

Per Line 208 209 210

A068 Special Access Variable Mileage –

(Voice Grade Circuit, Analog Point to Point 2-Wire& 4-Wire)

Per Mile 1,182 1,183 1,184

A069 Circuit Channel Termination (Special

Access Voice Grade Service BTW

Exchange)

Per Termination 7 8 9

A070 Circuit Channel Termination (Special

Access Digital Data Grade Service

9.6 KPBS Same Exchange)

Per Termination 2 3 4

A071 Special Access - Optical Carrier

Network (OCN) (OC-3 Intra-LATA

Service)

Per Line 2 3 4

A072 Special Access - 1+1 Protection

(OCN) (OC-3 Intra-LATA Service)

Per Line 2 3 4

A073 Special Access - Fixed Mileage Per Line 2 3 4

J-21

(OCN) (OC-3 Intra-LATA Service)

A074 Special Access - Variable Mileage

(OCN) (OC-3 Intra-LATA Service)

Per Mile 4 5 6

LOCAL SERVICE FLAT RATE

PRICING

A075 Flat Rate Local Analog Centrex Line

– No Features (Service)

Per Line 1 2 3

A076 Flat Rate Local Analog Centrex Line with features (Service)

Per Line 1 2 3

A077 Flat Rate Digital Centrex Line – No

Features For Voice (Service)

Per Line 1 2 3

A078 Flat Rate Digital Centrex Line with features (Service)

Per Line 1 2 3

A079 Flat Rate Basic Rate Interface

(2B+D) (Service)

Per Line 1 2 3

A080 Flat Rate Measured Business Line

(Service)

Per Line 17 22 28

A081 Flat Rate Basic Rate ISDN Business

Line (Service)

Per Line 1 2 3

A082 Flat Rate Primary Rate (23B+D)

(Service)

Per PRI 109 110 111

A083 Flat Rate Primary Rate (24B)

(Service)

Per PRI 1 2 3

A084 Flat Rate Primary Rate (23B +

Backup D) (Service)

Per PRI 4 5 6

LOCAL SERVICE OPTIONAL

FEATURES PRICING

A085 Directory Listings - Main Per Listing 586 782 977

A086 Additional Directory Listings - Main Per Listing 1,452 1,878 2,305

A087 Additional Directory Listings - Line of Information

Per Listing 263 337 411

A088 Additional Directory Listings - Dir

Asst. Only

Per Listing 117 156 195

A089 Additional Directory Listings - Non-

Published

Per Listing 1,147 1,285 1,423

A090 Additional Directory Listings - Early

Removal

Per Listing 77 34 43

A091 Reserved

A092 Additional Call Appearance(s) Per Line 2 3 4

A093 Additional Directory Number, e.g., SPID

Per Number 221 294 368

A094 Analog Shared Appearance Per Line 130 170 211

A095 Anonymous Call Rejection Per Line 1 2 3

A096 Anonymous Call Rejection for

Measured Business Line

Per Line 1 2 3

A097 Assume Dial 9 Outside Group -

Centrex

Per Line 2 3 4

A098 Auto Call Back per Station Per Line 2 3 4

A099 Auto Call Back Equipment Per

System

Per System 1 2 3

A100 Automatic Dial Per Line 234 312 389

J-22

A101 Call Center Manager Answer Call and Alert Package

Per Package 1 2 3

A102 Call Center Manager Basic Agent

Package

Per Package 1 2 3

A103 Call Center Manager Basic Alert

Package

Per Package 1 2 3

A104 Call Center Manager Basic

Supervisor Package

Per Package 1 2 3

A105 Call Center Manager Call Position

Status Display Package

Per Package 1 2 3

A106 Call Center Manager Call Status

Display Package

Per Package 1 2 3

A107 Call Center Manager Call Tracking

Package Package

Per Package 1 2 3

A108 Call Center Manager Delayed

Announcements

Per

Announcement

1 2 3

A109 Call Center Manager MIS Data

Streak Package

Per Package 1 2 3

A110 Call Center Manager System

Package

Per Package 1 2 3

A111 Call Forwarding for Measured

Business Line

Per Line 13 15 16

A112 Custom Call Forwarding Per Line 1 2 3

A113 Call Forwarding Busy Per Line 2,181 2,757 3,333

A114 Call Forwarding Busy for Measured

Business Lines

Per Line 3 4 5

A115 Call Forwarding Variable Limited Per Line 2 3 4

A116 Call Forwarding Variable Unlimited Per Line 2,559 3,249 3,939

A117 Call Forwarding Variable Unlimited

- Remote Access

Per Line 26 34 43

A118 Call Forwarding Variable Unlimited for Measured Business Line

Per Line 1 2 3

A119 Call Forwarding Variable Unlimited for Measured Business Line -

Remote Access

Per Line 10 15 30

A120 Call Hold Per Line 110 146 183

A121 Call Management Port Per Port 62 82 103

A122 Call Navigator (Propose Type -

Outgoing Call and Incoming Call -

Monthly Allotments)

Per Line 4 5 6

A123 Reserved

A124 Reserved

A125 Call Navigator Usage - Above

Propose Type Allotment

Per Minute 300 100 100

A126 Call Park Per Line 11 15 19

A127 Call Pickup Group Per Line 19 25 31

A128 Call Pickup per Station Per Line 193 258 322

A129 Call Restriction Per Line 1 2 3

A130 Call Return Per Line 1 2 3

A131 Call Return for Measured Business Per Line 1 2 3

J-23

Line

A132 Call Screen Per Line 3 4 5

A133 Call Screen for Measured Business

Line

Per Line 3 4 5

A134 Call Trace for Measured Business

Line

Per Line 3 4 5

A135 Call Transfer Disconnect Per Line 6 8 10

A136 Call Transfer Disconnect for

Measured Business Line

Per Line 3 4 5

A137 Call Waiting Per Line 10 20 30

A138 Call Waiting -- Incoming (Calls within Centrex only)

Per Line 157 208 259

A139 Call Waiting for Measured Business

Line

Per Line 10 20 30

A140 Call Waiting ID for Measured

Business Line

Per Line 10 20 30

A141 Call Waiting Intragroup Per Line 34 45 56

A142 Caller ID Per Line 1,840 2,439 3,039

A143 Caller ID incoming and Call Forward

Variable Unlimited

Per Line 1 2 3

A144 Caller ID incoming for Measured

Business Line

Per Line 19 26 32

A145 Caller ID Complete Blocking Privacy Per Line 3 4 5

A146 Calling Number Suppression (Caller

ID Blocking)

Per Line 8,000 11,000 14,000

A147 Centrex Extension - Same Wire

Center

Per Extension 4 5 6

A148 Centrex Extension - Different Wire

Center

Per Extension 4 5 6

A149 Centrex Tie Line Per Line 1 2 3

A150 Centrex Conference Station - Large

DMS System

Per System 2 3 4

A151 Reserved

A152 Conference Per Line 40 53 66

A153 Preset Conference Per Line 51 68 85

A154 Reserved

A155 Six-port Conference 5E System Per System 1 2 3

A156 Customized Intercept and Recorded

Announcement (Non-Centrex or

Non-DID)

Per Line 44 58 73

A157 Customized Intercept and Recorded

Announcement (Operator)

Per Line 44 58 73

A158 Customized Intercept and Recorded

Announcement (Sequential for

Centrex or DID)

Per Line 87 117 146

A159 Customized Intercept and Recorded

Announcement (Non-Sequential for

Centrex or DID)

Per Line 87 117 146

A160 Customized Intercept and Recorded

Announcement (Single Number for

Per Line 90 120 150

J-24

Centrex or DID)

A161 Reserved

A162 Customized Group Dialing Plan Per Line 1 2 3

A163 Delay Announcement Per Line 4 5 6

A164 Delay Call Forwarding - Centrex Per Line 603 804 1,005

A165 Delay Call Forwarding for Measured

Business Line

Per Line 3 4 5

A166 Dialing Plan - Centrex & Primary

Rate ISDN

Per Month 12 15 17

A167 DID Per Trunk

Equipped

370 493 616

A168 DOD Per Trunk

Equipped

10 10 10

A169 DID/DOD two way Per Trunk

Equipped

91 92 93

A170 Direct Connect Per Line 83 107 131

A171 Direct Connect for Measured

Business Line

Per Line 4 5 6

A172 Directed Call Pickup (System) Per System 1 2 3

A173 Directed Call Pickup (With Barge-In) Per Line 1 2 3

A174 Directed Call Pickup (Without

Barge-In)

Per Line 1 2 3

A175 Reserved Per Call 8,738 1,165 1,456

A176 Reserved Per Call 200 300 400

A177 Distinctive Call Waiting Tones

(System)

Per System 1 2 3

A178 Distinctive Call Waiting Tones Per Line 10 13 16

A179 Executive Busy Override Per Call 1 2 3

A180 Reserved 1 2 3

A181 Features Bundle Package (Propose

Type)

Per Line 725 966 1,208

A182 Foreign Prefix Centrex Mileage Per Mile 5 10 15

A183 Hunting Arrangement (Multi-line

Hunt Group)

Per Month 808 1,069 1,330

A184 Hunting - Measured Business Line Per Month 21 25 29

A185 Hunting - Key Short Hunt (KSH) Per Month 186 248 310

A186 Inside Wire Repair Plan Per Month 172 180 188

A187 Intercom Calling Feature (Point to

Point)

Per Line 28 38 47

A188 Intercom Plus for Measured Business

Line

Per Line 20 40 60

A189 Group Intercom Per Line 463 618 772

A190 Last Number Redial Per Line 690 920 1,150

A191 Line Selection Arrangement Per Line 4 5 6

A192 Loop Extension - SDP2 Per Line 1 2 3

A193 Loop Extension - SDP3 Per Line 1 2 3

A194 Loop Extension - SDP4 Per Line 41 54 68

J-25

A195 Loop Extension - SDP5 Per Line 5 7 9

A196 Make Set Busy Per Line 1 2 3

A197 Meet Me Conference -- 30 Per Line 13 17 21

A198 Meet Me Conference -- 6 Per Line 3 4 5

A199 Message Waiting Indicator

(Electronic Business Set)

Per Line 236 315 394

A200 Message Waiting Indicator (Centrex or Measured Business)

Per Line 158 210 263

A201 Reserved

A202 Message Waiting Treatment Code 1 Per Line 10 11 12

A203 Multiple Appearance Directory

Numbers

Per Line 836 1,115 1,393

A204 Pager Notification Per Line 23 31 39

A205 Port Based Boxes (Proposed Type) Per Boxes 1 2 3

A206 Priority Ringing for Measured

Business Line

Per Line 4 5 6

A207 Privacy Per Line 15 20 25

A208 Privacy Manager for Measured

Business Line

Per Line 4 5 6

A209 Privacy Release Per Line 15 20 25

A210 Remote Call Forwarding Per Line 9 10 11

A211 Additional Remote Call Forwarding Per Line 31 32 33

A212 Remote Call Forwarding One Path Per Line 31 41 51

A213 Repeat Dial Activated Per Line 1 2 3

A214 Repeat Dialing for Measure Business

Line

Per Line 10 20 30

A215 Secondary Number Per Line 2 3 4

A216 Secretarial Line Per Line 1 2 3

A217 Select Call Forwarding for Measured

Business Line

Per Line 4 5 6

A218 Six-Way Conference Calling Per Line 379 505 631

A219 Three Way Calling Per Line 16 21 26

A220 Three Way Calling for Measured

Business Line

Per Line 10 20 30

A221 Speed Calling – 30 Numbers Per Line 365 484 603

A222 Speed Calling – 50 Numbers Per Line 3 4 5

A223 Speed Calling – 70 Numbers Per Line 73 97 121

A224 Speed Calling for Measure Business

Line

Per Line 10 20 30

A225 Speed Calling for Measure Business

Line - 8 code

Per Line 10 20 30

A226 Group Speed Calling – 30 Numbers Per Line 329 439 548

A227 Group Speed Calling – 50 Numbers Per Line 1 2 3

A228 Group Speed Calling – 70 Numbers Per Line 7 10 12

A229 Time & Date Display Per Line 6 8 10

A230 Uniform Call Distribution (UCD) Per

Station Line

Per Line 57 67 76

J-26

A231 UCD Call Waiting Lamp Per Line 11 17 21

A232 UCD Delay Announcement Per Announcement 4 5 6

A233 UCD Forwarded Call Information

Common Equipment (Service)

Per Equipment 7 9 11

A234 UCD Group Per Group 25 32 39

A235 UCD Music - (Per…