9-H. City Hardware-Software Requirements Compliance Form.pdf
PDF 271 KB Posted
- Attached to
- NPDES MS4 SCM Compliance Software Solution
- Solicitation number
- FY26-RFP-07
- Issued by
- Mecklenburg County, Charlotte City, North Carolina
About this file
The document is a City Hardware/Software Requirements Compliance Form detailing the current and target technology architecture for various technology categories across multiple domains for the City of Charlotte. The comprehensive form covers technology standards and requirements for telephony, networking, desktop computing, mobile devices, data center infrastructure, application servers, security, and other critical IT systems. The document provides a detailed inventory of existing technology platforms, preferred vendors, and target architectures, with columns indicating compliance requirements, current architecture summaries, target architecture specifications, and a field for proposer response notes.
The form emphasizes strict technological standards and adherence requirements across multiple technology domains, with specific preferences for vendors like Cisco, Dell, Microsoft, VMware, and others. Key target architectural goals include migration to cloud-based solutions, updated software versions, enhanced security protocols like SAML SSO authentication, and modernization of infrastructure components. The document suggests the city is seeking comprehensive technology solutions that can integrate seamlessly with their existing multi-domain Active Directory environment, support both IPv4 and IPv6 protocols, and maintain robust security standards including encryption, endpoint protection, and remote access controls. The technology standards apply to various categories including server hardware, operating systems, networking equipment, mobile devices, and security infrastructure.
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City Hardware/Software Requirements Compliance Form
Standards Apply /
Adherence Required
Technology Category Current Architecture Summary Target Architecture
(where different)
Compliant?
(Y/N)
Proposer Response Notes
Telephony
Telephony
• AT&T POTS analog lines
• Cisco
• True Image Interactive (TII) IVR
(Formerly GetAbby) Centrex
• PepLink Hosted SIP Phone solution
• Cloud VoIP
Call Recording System
• Eventide
• Verint
• Cisco
• OneCloud
• Eventide
• Verint
Mobile Device
Services
• Apple iPhone 11, 12, & SE
• iPads – iPad 9th Gen
• Samsung S21 & S10E
• No approval required for android on approved exception list.
• VMWare AirWatch Managed
Devices
• AT&T FirstNet (If qualified)
Verizon services
• Apple iOS version
14.5 or higher
• Google Pixel 6 & above for Android
Networking x Network Cabling
*Standards Apply/Adherence
Required
• CAT6e or better
• Corning fiber optic
• CAT6 Plenum rated Systimax
• Panduit or equivalent x Network Hardware
• Cisco Systems Hardware and
Software systems including all portions of their Borderless
• Aruba Network products
• Extreme Networks
Adherence Required
Technology Category Current Architecture Summary Target Architecture
*Standards Apply/Adherence
Required
Networking, Collaboration, Data Center and Virtualization product lines, Extreme Networks
• Extreme Networks
Multiple Domains
• Any technology the City adopts must work with multiple Active Directory domains, including the ability to distinguish between users with the same username in multiple domains.
• Microsoft 2016 Active Directory or higher
• Single Enterprise Forest
Network
Communication Protocol (standards apply)
• IP, current protocol is IPv4, but new equipment should support
IPv6
• New technologies should support both IPv4 and IPv6
Wi-Fi
• Wi-Fi enabled systems should support 802.11a,b,g,n,ac protocols
• AES 256 bit encryption
• PEAP
• MS-CHAPv2 authentication
• New Access point equipment should support Cisco CAPWAP architecture, IEEE 802.11i or AeroHive/Extreme networks
• Extreme Networks
• Wi-Fi enabled systems should support 802.11 ac protocols
• Aruba
• Extreme Networks
• EAP-TLS
Desktop Computing
*Standards Apply/Adherence
Required
• Dell OptiPlex
• Precision
• Latitude
• Panasonic Toughbook
• Hewlett Packard
• Macbooks
• NEC/Technovare (OPS only)
• Dell OptiPlex
• Precision
• Latitude
• Panasonic Toughbook
Adherence Required
Technology Category Current Architecture Summary Target Architecture
Video Management / Cameras
• QVMS (CATS VMS “Video Management System”)
• Qognify – NiceVision
• Axis
• Hanwha Techwin
• Genetec 5.12
• FUSUS
• NexView
• Verint
• Victor by American Dynamics
• Not older than 2 versions behind the current
Digital Displays • Dell
• NEC P series
• NEC UN series (zero-bezel video wall)
• Sharp
• Samsung
• LG
• Smart Board
• NEC P series
• NEC UN series (zero-bezel video wall)
Data Center
Server Hardware
Apply/Adherence Required
• Dell PowerEdge series
• HP ProLiant
• Dell/EMC VxRail
Nutanix hyperconverged clusters
• Dell PowerEdge Series
• HP ProLiant
• Dell/EMC VxRail
• Nutanix hyperconverged clusters
Server Operating
Systems *Standards
Apply/Adherence Required
• Windows Server 2016 and above
• Red Hat 7
• Oracle VM Server release 3.0+ and above at current patch level
• Suse Linux
• Windows Server 2019 or 2022
• Red Hat 8
• Suse Linux
Adherence Required
Technology Category Current Architecture Summary Target Architecture
• Preferred last OS version 1+ years in production x Virtual Operating Environments
• Servers o VMware ESXi
• Workstation Virtual Desktops
– Microsoft Hyper-V/RDS system o Microsoft Server Desktop (Server 2016 – 2019) o Virtual Windows Server o Windows 10 “Jump Boxes” o Microsoft Windows 10 Virtual desktops session where applicable
• Microsoft Hyper-V/ RDS Published Applications replacing Microsoft App-V.
• Microsoft RDS Published Applications or Microsoft APPV Applications support legacy components (Prior approval needed)
• All servers will be Vmware VMs except
VDI/RDS.
• VDI/RDS:
o Microsoft
Hyper-V o RDS
Published Applications
Enterprise Storage
• EMC PowerStore FC SAN
• EMC PowerVault
• EMC Isilon NAS
• Cohesity
• StoneFly NAS
• HPE SAN
• EMC PowerStore FC
SAN
• EMC PowerVault
• EMC Isilon NAS
• Cohesity
• StoneFly NAS
Adherence Required
Technology Category Current Architecture Summary Target Architecture
• HPE SAN
Backup/Data Protection Software • Cohesity • Cohesity
Backup Hardware • Cohesity • Cohesity
Data
Database Systems
Apply/Adherence
Required
• MS SQL Server 2016
• MS SQL Server 2017
• MS SQL Server 2019
• Oracle Database Server 19c and above
• SQL 2017 and later
• Oracle 19c and later
• Postgres 12.x and later
• MariaDB 10.5
ETL/Data Mapping
Services/Data Warehousing
• SQL Server Integration Services
• SQL Server Analysis Services
• WhereScape (RED, 3D and Data
Vault Express)
• R
• Python
• PowerShell
• Preferred last version 1+ years in production
Business
Intelligence / Data Visualization
• Tableau
• Excel
• Microsoft SQL Reporting
Services (SSRS)
• Esri’s Insights
• Varies per use:
Contact Innovation & Data before agreeing to contract.
Reporting Services
• Business Objects
• Crystal
• COGNOS
• Oracle Reports
• Microsoft SQL Server Reporting
Services (SSRS)
• Tableau Enterprise
• SQL Server Reporting Services 2017 and later
• Tableau Enterprise Server 2021.1
Adherence Required
Technology Category Current Architecture Summary Target Architecture
Application Servers
• .NET Framework
• Oracle WebLogic
• Red Hat JBoss Enterprise
Application Platform (version 7.2+)
• .NET Framework 4.5.2
Web Servers
• Microsoft Internet Information Services (IIS) versions 8.0,8.5, and 10.0 - Standard is to use what’s included in Microsoft
OS.
• IIS – Ver 8.0, 8.5 and 10.0
Languages
• MS VB.NET
• ASP.NET
• MVC
• C#.NET
• PL/SQL
• JSP
• JavaScript
• Java J2EE
• C#.NET Core
• React
• React Native
• Python
Enterprise Integration Platform
• Microsoft BizTalk 2016
• Apache Active MQ
• .NET Framework
• Dell Boomi
• Apache Active MQ 5.15+
• .NET Framework 4.5.2
Desktop Operating System
*Standards Apply/Adherence
Required
• Windows 11 Enterprise 21H2 and above,
• Windows 11 Enterprise LTSC
• MacOS 12 (Monterey) and above
• Windows 11 Enterprise
Application Client
*Standards Apply/Adherence
Required
• Microsoft Edge Chromium
• Google Chrome
• Windows 11 20H2 or higher.
• Microsoft Edge Chromium
• Google Chrome
Adherence Required
Technology Category Current Architecture Summary Target Architecture
If an actual client installation is required, it must be tested by the City to confirm that it does not conflict with other existing desktop components.
Portal Services • Microsoft Office SharePoint Services
• Microsoft Office 365 Version 2102 (Build
13801.20808 click-to-run or higher)
Geospatial Platform
*Standards Apply/Adherence
Required
• Esri ArcGIS Enterprise.
• All spatial databases should be compatible with the City’s implementation of the ESRI Geodatabase.
• Web-based GIS tools, components or extended custom functionality should use ArcGIS API’s.
• Google Maps API
• AutoDesk (autoCAD Drawing
Format prefer Civil3D)
• ESRI ArcGIS Pro 10.7.1
• (Varies per use:
Contact Innovation & Data before agreeing to contract.)
• The City participates in the Esri Advantage Program, not all software is licensed.
• Google Maps for Android/iOS
• AutoDesk 2020
E-mail Services *Standards
Apply/Adherence Required
• Current Exchange version 2016
– Migration to Exchange Online (EXO) in progress expected to be completed by February 2021
• Outlook client on workstation
• Native email client on iOS devices, Gmail Client on Android devices
• Microsoft O365 Portal for email (2 factor Authentication required)
• Exchange Online
• Email Security
Gateway
Adherence Required
Technology Category Current Architecture Summary Target Architecture
• Cisco IronPort (Edge protection for in-bound email) x
Business Productivity *Standards
Apply/Adherence Required
• MS Office 365 version 2102 (Build 13801.20808 click-to-run or higher)
• MS Office 365 – local install
Scanning software • Kofax 10
• OnBase scanning module
• OnBase scanning module
Cloud Storage & Sharing
• Dropbox
• box Drive
• OneDrive
• Microsoft OneDrive (Moving to Office 365)
Document Viewers
• Adobe Acrobat Pro DC 2021 (Individually licensed by Department though Asset management team)
• BlueBeam v21 or Higher
• Adobe Acrobat Pro
DC
Workstation Fax
• Efax - desktop faxing solution inbound with user assigned DID’s
• Efax - Web portal for outbound faxing (where required)
• Efax cloud faxing services
Kiosks
Management Software
• Kioware Kiosk Shell for Windows 10
Packaging
• Microsoft Endpoint Connection Manager with Client Management Gateway for Internet Connected Assets not on City LAN
Adherence Required
Technology Category Current Architecture Summary Target Architecture
Data Protection x Security
*Standards Apply/Adherence
Required
• Security Access to the Software must be restricted by assigning user credentials to authorized users. Enterprise authentication services are provided by Active Directory.
• All data should be encrypted during transmission and data defined as restricted in the City’s Restricted Data Policy should be encrypted at rest.
• SAML SSO
authentication via OneLogin
Endpoint Security
• SentinelOne Agent
• Qualys Cloud Agent
• Windows Firewall
• Cisco IronPort (Edge protection for in-bound email)
Privileged Remote Access
• BeyondTrust PRA.
Firewalls / Compensating
Controls
Please coordinate with City of Charlotte Cyber Security for specific compensating controls used.
• Cloud WAF/AWS
Hosted Firewalls
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