8-H. City Hardware-Software Requirements Compliance Form-Microsoft Word Version.docx

DOCX document 35 KB Posted

Attached to
NPDES MS4 SCM Compliance Software Solution
Solicitation number
FY26-RFP-07
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document is a City Hardware/Software Requirements Compliance Form from the City of Charlotte, North Carolina, detailing comprehensive technology standards and preferred vendor specifications across multiple IT infrastructure domains. The form provides a detailed matrix of current and target technology architectures for various technology categories including telephony, networking, desktop computing, video management, data center infrastructure, server hardware, operating systems, storage, backup systems, database platforms, business intelligence tools, application servers, web technologies, desktop operating systems, geospatial platforms, email services, and security protocols.

The compliance form establishes specific technology standards and preferred vendors for each category, with notable requirements including Cisco networking hardware, Dell and HP server hardware, Windows and Red Hat operating systems, VMware virtualization, Microsoft Office 365, Tableau for business intelligence, and specific security protocols like SentinelOne endpoint security and SAML SSO authentication. The document indicates a preference for technologies that support multiple Active Directory domains, IPv6 compatibility, and enterprise-level encryption and authentication standards. While not directly related to the NPDES MS4 compliance software opportunity mentioned in the accompanying contract description, this document provides insight into the city's comprehensive technology ecosystem and stringent vendor requirements.

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Text version

City Hardware/Software Requirements Compliance Form

Standards Apply / Adherence Required
Technology Category
Current Architecture Summary
Target Architecture (where different)
Compliant?

(Y/N)

Proposer Response Notes

Telephony

Telephony
· AT&T POTS analog lines

· Cisco

· True Image Interactive (TII) IVR (Formerly GetAbby) Centrex

· PepLink Hosted SIP Phone solution

· Cloud VoIP

Call Recording System
· Eventide

· Verint

· Cisco

· OneCloud

· Eventide

· Verint

Mobile Device Services

· Apple iPhone 11, 12, & SE

· iPads – iPad 9th Gen

· Samsung S21 & S10E

· No approval required for android on approved exception list.

· VMWare AirWatch Managed Devices

· AT&T FirstNet (If qualified) Verizon services

· Apple iOS version 14.5 or higher

· Google Pixel 6 & above for Android

Networking

x
Network Cabling

*Standards Apply/Adherence Required

· CAT6e or better

· Corning fiber optic

· CAT6 Plenum rated Systimax

· Panduit or equivalent

x
Network Hardware

*Standards Apply/Adherence Required

· Cisco Systems Hardware and Software systems including all portions of their Borderless Networking, Collaboration, Data Center and Virtualization product lines, Extreme Networks

· Extreme Networks

· Aruba Network products

· Extreme Networks

Multiple Domains
· Any technology the City adopts must work with multiple Active Directory domains, including the ability to distinguish between users with the same username in multiple domains.

· Microsoft 2016 Active Directory or higher

· Single Enterprise Forest

Network Communication Protocol (standards apply)
· IP, current protocol is IPv4, but new equipment should support IPv6
· New technologies should support both IPv4 and IPv6
Wi-Fi
· Wi-Fi enabled systems should support 802.11a,b,g,n,ac protocols

· AES 256 bit encryption

· PEAP

· MS-CHAPv2 authentication

· New Access point equipment should support Cisco CAPWAP architecture, IEEE 802.11i or AeroHive/Extreme networks

· Extreme Networks

· Wi-Fi enabled systems should support 802.11 ac protocols

· Aruba

· Extreme Networks

· EAP-TLS

x
Desktop Computing

*Standards Apply/Adherence Required

· Dell OptiPlex

· Precision

· Latitude

· Panasonic Toughbook

· Hewlett Packard

· Macbooks

· NEC/Technovare (OPS only)

· Dell OptiPlex

· Precision

· Latitude

· Panasonic Toughbook

Video Management / Cameras
· QVMS (CATS VMS “Video Management System”)

· Qognify – NiceVision

· Axis

· Hanwha Techwin

· Genetec 5.12

· FUSUS

· NexView

· Verint

· Victor by American Dynamics

· Not older than 2 versions behind the current

Digital Displays
· Dell

· NEC P series

· NEC UN series (zero-bezel video wall)

· Sharp

· Samsung

· LG

· Smart Board

· NEC P series

· NEC UN series (zero-bezel video wall)

Data Center x

Server Hardware *Standards Apply/Adherence Required

· Dell PowerEdge series

· HP ProLiant

· Dell/EMC VxRail Nutanix hyperconverged clusters

· Dell PowerEdge Series

· HP ProLiant

· Dell/EMC VxRail

· Nutanix hyperconverged clusters x

Server Operating Systems *Standards Apply/Adherence Required

· Windows Server 2016 and above

· Red Hat 7

· Oracle VM Server release 3.0+ and above at current patch level

· Suse Linux

· Windows Server 2019 or 2022

· Red Hat 8

· Suse Linux

· Preferred last OS version 1+ years in production

x
Virtual Operating Environments
· Servers

· VMware ESXi

· Workstation Virtual Desktops – Microsoft Hyper-V/RDS system

· Microsoft Server Desktop (Server 2016 – 2019)

· Virtual Windows Server

· Windows 10 “Jump Boxes”

· Microsoft Windows 10 Virtual desktops session where applicable

· Microsoft Hyper-V/ RDS Published Applications replacing Microsoft App-V.

· Microsoft RDS Published Applications or Microsoft APPV Applications support legacy components (Prior approval needed)

· All servers will be Vmware VMs except VDI/RDS.

· VDI/RDS:

· Microsoft Hyper-V

· RDS Published Applications

Enterprise Storage
· EMC PowerStore FC SAN

· EMC PowerVault

· EMC Isilon NAS

· Cohesity

· StoneFly NAS

· HPE SAN

· EMC PowerStore FC SAN

· EMC PowerVault

· EMC Isilon NAS

· Cohesity

· StoneFly NAS

· HPE SAN

Backup/Data Protection Software
· Cohesity
· Cohesity
Backup Hardware
· Cohesity
· Cohesity

Data x

Database Systems *Standards Apply/Adherence Required

· MS SQL Server 2016

· MS SQL Server 2017

· MS SQL Server 2019

· Oracle Database Server 19c and above

· SQL 2017 and later

· Oracle 19c and later

· Postgres 12.x and later

· MariaDB 10.5

ETL/Data Mapping Services/Data Warehousing
· SQL Server Integration Services

· SQL Server Analysis Services

· WhereScape (RED, 3D and Data Vault Express)

· R

· Python

· PowerShell

· Preferred last version 1+ years in production

Business Intelligence / Data Visualization
· Tableau

· Excel

· Microsoft SQL Reporting Services (SSRS)

· Esri’s Insights

· Varies per use: Contact Innovation & Data before agreeing to contract.

Reporting Services
· Business Objects

· Crystal

· COGNOS

· Oracle Reports

· Microsoft SQL Server Reporting Services (SSRS)

· Tableau Enterprise

· SQL Server Reporting Services 2017 and later

· Tableau Enterprise Server 2021.1

Application Servers
· .NET Framework

· Oracle WebLogic

· Red Hat JBoss Enterprise Application Platform (version 7.2+)

· .NET Framework 4.5.2

Application

Web Servers
· Microsoft Internet Information Services (IIS) versions 8.0,8.5, and 10.0 - Standard is to use what’s included in Microsoft OS.
· IIS – Ver 8.0, 8.5 and 10.0
Application Languages
· MS VB.NET

· ASP.NET

· MVC

· C#.NET

· PL/SQL

· JSP

· JavaScript

· Java J2EE

· C#.NET Core

· React

· React Native

· Python

Enterprise Integration Platform
· Microsoft BizTalk 2016

· Apache Active MQ

· .NET Framework

· Dell Boomi

· Apache Active MQ 5.15+

· .NET Framework 4.5.2

x
Desktop Operating System

*Standards Apply/Adherence Required

· Windows 11 Enterprise 21H2 and above,

· Windows 11 Enterprise LTSC

· MacOS 12 (Monterey) and above

· Windows 11 Enterprise

x
Application Client

*Standards Apply/Adherence Required

· Microsoft Edge Chromium

· Google Chrome

· Windows 11 20H2 or higher.

If an actual client installation is required, it must be tested by the City to confirm that it does not conflict with other existing desktop components.

· Microsoft Edge Chromium

· Google Chrome

Portal Services
· Microsoft Office SharePoint Services
· Microsoft Office 365 Version 2102 (Build 13801.20808 click-to-run or higher)
x
Geospatial Platform

*Standards Apply/Adherence Required

· Esri ArcGIS Enterprise.

· All spatial databases should be compatible with the City’s implementation of the ESRI Geodatabase.

· Web-based GIS tools, components or extended custom functionality should use ArcGIS API’s.

· Google Maps API

· AutoDesk (autoCAD Drawing Format prefer Civil3D)

· ESRI ArcGIS Pro 10.7.1

· (Varies per use: Contact Innovation & Data before agreeing to contract.)

· The City participates in the Esri Advantage Program, not all software is licensed.

· Google Maps for Android/iOS

· AutoDesk 2020

x
E-mail Services

*Standards Apply/Adherence Required

· Current Exchange version 2016 – Migration to Exchange Online (EXO) in progress expected to be completed by February 2021

· Outlook client on workstation

· Native email client on iOS devices, Gmail Client on Android devices

· Microsoft O365 Portal for email (2 factor Authentication required)

· Cisco IronPort (Edge protection for in-bound email)

· Exchange Online

· Email Security Gateway

x
Business Productivity

*Standards Apply/Adherence Required

· MS Office 365 version 2102 (Build 13801.20808 click-to-run or higher)
· MS Office 365 – local install
Scanning software
· Kofax 10

· OnBase scanning module

· OnBase scanning module

Cloud Storage & Sharing
· Dropbox

· box Drive

· OneDrive

· Microsoft OneDrive (Moving to Office 365)

Document Viewers
· Adobe Acrobat Pro DC 2021 (Individually licensed by Department though Asset management team)

· BlueBeam v21 or Higher

· Adobe Acrobat Pro DC

Workstation Fax
· Efax - desktop faxing solution inbound with user assigned DID’s

· Efax - Web portal for outbound faxing (where required)

· Efax cloud faxing services

Kiosks Management Software
· Kioware Kiosk Shell for Windows 10
Application Packaging
· Microsoft Endpoint Connection Manager with Client Management Gateway for Internet Connected Assets not on City LAN

Data Protection

x
Security

*Standards Apply/Adherence Required

· Security Access to the Software must be restricted by assigning user credentials to authorized users. Enterprise authentication services are provided by Active Directory.

· All data should be encrypted during transmission and data defined as restricted in the City’s Restricted Data Policy should be encrypted at rest.

· SAML SSO authentication via OneLogin

Endpoint Security
· SentinelOne Agent

· Qualys Cloud Agent

· Windows Firewall

· Cisco IronPort (Edge protection for in-bound email)

Privileged Remote Access
· BeyondTrust PRA.
Firewalls / Compensating Controls
Please coordinate with City of Charlotte Cyber Security for specific compensating controls used.
· Cloud WAF/AWS Hosted Firewalls

File details come from the government source that posted it. Updated .