JPD1280.1A.pdf

Johnson Space Center Policy Directive

JPD No.: 1280.1A

Effective Date: 08/11/2009

Expiration Date: 08/11/2024

Formerly JPD 5335.1F

Verify correct version before use at http://server-mpo.arc.nasa.gov/Services/CDMSDocs/Centers/JSC/Home.tml.

JSC Form JF2420A (Revised April 3, 2012) (MS Word August 28, 2006)

Verify that this is the correct version before use

Compliance is Mandatory

QUALITY POLICY

Revalidation, July 2019

Responsible Office: Safety and Mission Assurance Directorate

Change Record Log Revision Date Originator Description of Changes

Baseline 7/18/2007 Larry Dyer Renumbered from JPD 5335.1F.

A

8/11/2009 Jean E. Engle Changed OPR from AA to AK/Office of Knowledge and Quality Management Systems; changed approval authority for directives implementing QMS content from the Manager of the MIO to the delegated Directors.

Admin Change 1

8/2011 Cheryl Andrews Changed Responsible Office from AK/Office of Knowledge and Quality Management Systems to Safety and Mission Assurance Directorate; delegated the Management Representative role to the Office of Knowledge and Quality Management Systems.

Admin Change 2

4/2013 Walter Marker Corrected title of NPD 1280.1; corrected title and removed version indicator from ISO 9001, International Standard under Applicable Documents.

Revalidation 5/2014 Cheryl Andrews Formatted to JF 2420A. Updated signatory.

Revalidation 7/2019 Walter Marker Section 6a: Changed “Management Representative” to “Manager.” Changed signatory from Ellen Ochoa to Mark Geyer.

http://server-mpo.arc.nasa.gov/Services/CDMSDocs/Centers/JSC/Home.tml

JSC Form JF2420A (Revised April 3, 2012) (MS Word August 28, 2006)

1. POLICY

a. The quality policy of the NASA Johnson Space Center (JSC) is to provide products and services that meet or exceed customer requirements for safety, performance, cost, and schedule.

b. JSC establishes the JSC Quality Management System (QMS) to implement policy and requires that it be compliant with ANSI/ISO/ASQ Q9001, as determined by a third-party registrar, and with SAE AS9100 for work that is both critical and complex as defined by NPD 8730.5, as determined by a third-party registrar.

c. The scope of ISO 9001 certification shall include products and services provided by the Lyndon B. Johnson Space Center for program and project management, spacecraft engineering and design, flight crew training, space and life sciences research, and mission operations in support of the human exploration and development of space enterprise.

d. The scope of AS9100 certification shall include products and services in support of human space flight provided by the Lyndon B. Johnson Space Center for Engineering and Operations and Maintenance of aircraft and spacecraft.

2. APPLICABILITY

a. This JSC Policy Directive (JPD) is applicable to all JSC NASA organizations, including Ellington Field and the Sonny Carter Training Facility, except for the following:

(1) White Sands Test Facility

(2) Office of the Inspector General

(3) NASA Engineering Safety Center

b. JSC directives may apply to contractors or grant recipients only to the extent specified or referenced in the appropriate contracts, grants, or agreements.

c. In this directive, all mandatory actions (i.e., requirements) are denoted by statements containing the term “shall.” The terms: “may” or “can” denote discretionary privilege or permission, “should” denotes a good practice and is recommended, but not required, “will” denotes expected outcome, and “are/is” denotes descriptive material.

d. In this directive, all document citations are assumed to be the latest version unless otherwise noted.

3 AUTHORITY

a. NPD 1280.1, NASA Integrated Management System Policy

b. NPD 8730.5, NASA Quality Assurance Program Policy

JSC Form JF2420A (Revised April 3, 2012) (MS Word August 28, 2006)

4 APPLICABLE DOCUMENTS

a. ISO 9001, International Standard, "Quality Management Systems-Requirements"

b. SAE AS9100, "Quality Systems-Aerospace-Model for Quality Assurance in Design, Development, Production, Installation and Servicing"

5. RESPONSIBILITY

a. The Center Director shall establish the Office of Knowledge and Quality Management Systems with the resources necessary to implement, operate, and improve the QMS and to maintain its registrations.

b. Center Management shall:

(1) Set quality objectives;

(2) Review the QMS at planned intervals to ensure its continuing suitability, adequacy, and effectiveness; and

(3) Assesses opportunities for improvement and the need for change. Directors of Directorate-level Organization shall implement the QMS by making it integral to the day-to-day work of the Center.

6. DELEGATION OF AUTHORITY

a. The Manager of the Office of Knowledge and Quality Management Systems shall:

(1) Approve the Quality Manual;

(2) Have the organizational authority to resolve quality management issues.

(3) Have unrestricted access to top management.

b. The Director of a Directorate-level Organization responsible for directives and subordinate documents implementing QMS content shall have signature authority for approval.

7. MEASUREMENT/VERIFICATION

Policy performance and effectiveness shall be determined from measurements and trends characterizing the results of system audits, customer satisfaction, process performance, product conformance, and preventive and corrective actions.

JSC Form JF2420A (Revised April 3, 2012) (MS Word August 28, 2006)

8. CANCELLATION/RECISION

None

Original Signed By:

Mark S. Geyer Director

Distribution:

JDMS

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