CFESSS Overall presentation.pptx

CloudFirst Enterprise Systems Support Services (CFESSS)

Indefinite Delivery, Indefinite Quantity (IDIQ)

DFC OIT Industry Day

September 7th, 2022 dfc.gov |

Agenda

10:00 - 10:10

Welcome Remarks - OA/ACQ

10:10 - 10:15

DFC OIT Intro - CIO

10:15 - 10:30

Acquisition Intro - CO

10:30 - 11:45

Breakout Sessions - Pools A-D (Pool Moderators)

11:45 - 12:20

General Session Closeout Q & A - OA/ACQ dfc.gov

Rules of Engagement

This is for informational purposes only and the government is only held to what is in the published solicitation.

Please type out all questions in the chat

We will be answering all Acquisitions related questions in the main chat room

Please save all technical questions for the breakout rooms

If you are the only attendee from your company, we suggest submitting your acquisition questions early and then going to your desired breakout room

Navigation Tips

Please enter Full Screen mode during this session

Purpose

We are excited about partnering with industry on this acquisition to foster an environment of innovation for each pool and build a best-in- class IT workspace for DFC.

One IDIQ

Four separate pools for future task orders

Pool Structure

Pool A – Operations

Pool B – App Dev

Pool C – Cyber

Pool D – PMO

Welcome to the Office of Information Technology (OIT)

The OIT Mission

Vision To become an agile IT enterprise that adapts quickly to new technology and industry standards, enabling secure, innovative, cost-efficient support to our DFC customers.

To advance DFC's ability in driving global development impacts by providing reliable, innovative IT solutions to our customers.

Operating Principles

Commitment – We honor our commitments and deliver results that matter.

Partnership – We build trust with our customers through teamwork, collaboration, and transparency.

Innovation – We critique our own processes and tools and strive to continuously improve our services.

Teamwork – We work together with dignity and respect supporting one vision, one mission, one team.

Securely facilitate DFC business by focusing on policy, training, risk monitoring, incident response, and compliance Establish and maintain the Information Assurance Program Develop and manage all required IT Security controls Ensure compliance with Federal regulations Serve as the liaison for external audits Provide customer service and service desk support Maintain and enhance the networking infrastructure, operations, engineering, and IT equipment Manage Continuity of Operations Plan (COOP) Support Office 365 cloud and internet Manage all asset inventory Support mobility and telecommunications Maintain Technical Architecture Chair the Change Advisory Board (CAB) Implement and maintain DFC’s intranet and business information systems Liaise with business owners for software needs Coordinate software development team efforts Maintain Application Architecture Lead the Application Management Panel (AMP) reviews of all O&M activities Lead the Integrated Governance Team (IGT) Ensure system compliance with Federal & DFC data standards OIT Divisions Define and maintain the IT Strategic Plan, strategic roadmaps, and performance measures Ensure IT programs and projects align to and support the IT Strategic Plan Establish and execute IT governance processes Manage the IT Portfolio to include budget formulation and execution Perform Independent Verification & Validation (IV&V) of DFC systems and applications Manage IT communications Support IT acquisition processes

* Enterprise Program Management Division

* IT Operations Division Cybersecurity Division Enterprise Application Development Division

Pool A Pool B Pool C Pool D

OIT Strategic Priorities Support DFC’s organizational and functional growth Fill additional OIT Federal positions Leverage increased budget to deliver expanded tools and services Implement technologies that best support a hybrid workforce Modernize and enhance infrastructure and applications Move to cloud-based applications wherever possible Modernize and stabilize supporting infrastructure Reduce on premise infrastructure footprint Improve the end-to-end customer experience Deliver highly available and reliable IT services Provide clean data! To enable collaborative, business-informed decisions Communicate progress and change to customers/Partner with the business lines Secure and monitor agency systems and data Enhance multifactor authentication capabilities Plan for move to Zero Trust Architecture Support OMB mandates and records management requirements

OIT Systems Overview Insight (Salesforce)

Cloud-based platform used to support the DFC Project Lifecycle, Customer Relationship Management (CRM), and reporting SharePoint

Custom tools for internal operations such as memo creation, task tracking, forms, and staff management Oracle EBS (E-Business Suite)

Budget requests, workforce, and financial management Oracle Budget System

General ledger, loans, contracts and procurement management

Moody’s CreditLens

Standardized risk scorecards, financial spread, and ratio data Microsoft Office 365

Cloud-based access to the Microsoft Office Suite, including Power Platform, Dynamics 365, Teams, Azure, OneDrive

DFC Portfolio Mobile Apps

Promotes transparency by allowing today's digital citizens to view the DFC project portfolio DFC Forms Portal

Unified gateway for current and potential customers to apply for DFC services/support

ServiceNow ITSM

IT Service Management tool to allow customers to interface with IT support and services Enterprise Business Reporting (EBR)

Enterprise reporting and visualization platform that aggregates data from multiple DFC data sources

HPECM

DFC’s electronic records management system Remote Access

OIT uses tools like Citrix and Global Protect VPN to provide remote access to critical tools and data; moving to ZPA

Being Modernized

Acquisition Overview

WHERE will the IDIQ be competed?

WHEN will the solicitation be posted?

WHO will it be awarded to?

HOW will sources be selected?

Source Selection

Breadth and Depth

What types of vendors are we looking for?

Jack of All Trades Highly Specialized

Source Selection Overview

Self Scoring Worksheet

Oral Presentations

Highest Rated Technical Offer

Price Reasonableness

Score yourself out of 100 for each task Significant strength: an aspect of the presentation that appreciably increases the likelihood of successful contract performance Strength: an aspect of the presentation that increases the likelihood of successful contract performance Weakness: a flaw of the presentation that increases the risk of unsuccessful contract performance Significant weakness: a flaw of the presentation that appreciably increases the risk of unsuccessful contract performance Deficiency: an aspect of the presentation that fails to meet a Government requirement or a combination of significant weaknesses in the quote that increases the risk of unsuccessful contract performance to an unacceptable level

Self Scoring Worksheet

**This is an example, there will be a numeric formula in the solicitation

Oral Presentations Information to Include

One presentation per pool

Task areas you will be bidding on

Narrative on your self scoring sheet Separate sheet per pool

Adjusts self scoring Establishes Competitive Range Highest Rated Jack of All Trades Highest Rated in each Task Area Ensures proposed pricing is more accurately associated with proposed quality of work

Highest Rated Technical Offer

P

Fair and Reasonable

Reasonable Price

- Reasonableness is established per pool

- Based off competition, then are reasonable based off average

- Rates are fully burdened

- Must bid on all Labor Categories in a pool

Acquisition Timeline 10/15 Solicitation is Released

11/15 Proposals Due

11/16-12/9 Oral Presentations

12/9-12/16 Competitive Range Established, Vendors Notified

12/30 Best and Final Offer Due

1/15 Awardees Notified

Navigating to Breakout Rooms Pool C: Cyber

Pool D: PMO

Pool A: Operations

Pool B: App Dev

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